Banca de DEFESA: SANDRA ABRANTES DE SOUSA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : SANDRA ABRANTES DE SOUSA
DATA : 24/09/2018
HORA: 10:00
LOCAL: Sala (D12) Departamento de Políticas Públicas
TÍTULO:

Workday flexibilization effects in UFRN public servers administrativeactivities

PALAVRAS-CHAVES:

 

Key-words: Business process management. Easing work conditions. Quality of life in work.

PÁGINAS: 78
GRANDE ÁREA: Outra
ÁREA: Divulgação Científica
RESUMO:

The Rio Grande do Norte Federal University (UFRN) has undergone a notorious development in the last decade. Not only new courses but also new Centers and Schools have been created. This development demands speed and quality from its technical-administrative employees. To meet this need, adopted the continuous shifts working day, reducing working hours from 40 to 30 hours per week, in accordance with Resolution 10/2016 from Administration Council (CONSAD). In this context, we address the following problem: Has the working hours reduction contributed to the improvement of the administrative technicians services? As an initial hypothesis, we think that the reduction of the day hours contributes to the improvement of the service delivery of administrative technicians of the UFRN, based on the expansion of the working hours for the public and higher quality of life at work. In order to solve such questioning, this research have as mains objective to investigate the possible impacts, whether positive or negative, of UFRN’s technical-administrative working hours reduction in they work activities. For this purpose, intended to identify the UFRN’s administrative technician’s universe, to pick off a representative sample for participation in the research, to discuss provision of services evaluation indicators, and to present all the data collected on the sample’s study in tabulation that shows the impacts on the provision of services. In order to reach those objectives, an inductive methodological approach was adopted, through case study and statistical procedures to study of the People Management Pro-Rectory (PROGESP) case. Adopted questionnaire, documentation and bibliographic data collection techniques. This document presents partial results from documental and bibliographic data collection. The development of the research will involve the application of the questionnaires to PROGESP's technical-administrative servers.

MEMBROS DA BANCA:
Presidente - 1167852 - JOSE ORLANDO RIBEIRO ROSARIO
Interno - 1753603 - PATRICIA BORBA VILAR GUIMARAES
Externo à Instituição - LEONARDO OLIVEIRA FREIRE - F.M.Nassau