What We Do

The Graduate Program in Institutional Process Management (PPGPI) at Universidade Federal do Rio Grande do Norte prepares professionals to lead organizational transformation grounded in science, innovation, and social impact.

We integrate theory and practice to qualify managers and specialists capable of improving processes, modernizing institutions, and delivering applied solutions to real challenges in both the public and private sectors.

Our focus

• Institutional process management and redesign

• Organizational innovation and digital transformation

• Sustainability and socio-environmental responsibility

• People management and team development

• Development of technical and applied solutions

• Public administration modernization

How we educate

• Professional Master’s Degree (stricto sensu)

• Interdisciplinary approach, integrating law, management, engineering, psychology, information science, accounting, philosophy, and natural resources management

• Problem-based learning focused on real organizational challenges

• Development of technical products, technologies, and institutional interventions

• Strong integration between research, professional practice, and innovation

Who it is for

• Public servants and government professionals

• Managers and organizational leaders

• Private sector professionals

• Technical staff and specialists seeking advanced, practice-oriented qualification

PPGPI highlights

• Education oriented toward practical and measurable solutions

• Evening in-person classes compatible with professional schedules

• Corporate and institutional cohorts through strategic partnerships

• Pathways for further academic progression (PhD level)

• Rated Level 4 by Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES)

• Fully integrated into UFRN’s institutional training and capacity-building strategy

Expected outcomes

We educate professionals capable of transforming organizations ethically, efficiently, and evidence-based, generating innovation, improved services, and positive public impact.

Final Products Developed in the Program

Across all research areas, the program generates a diverse range of final products, including:

• Master’s Dissertation;
• App Development;
• Editorial Publications;
• Service Charters;
• Educational or Instructional Materials;
• Systematic and In-Depth Literature Reviews;
• Media Program Production;
• Products, Processes, or Techniques;
• Technical or Technological Application Projects;
• Technical Reports;
• Pedagogical Proposals;
• Software Development;
• Audiovisual and Media Productions;
• Case Studies;
• Institutional Diagnostics;
• Development of Scientific and Technical Databases;
• Social Technology Development;
• Process Management Development.

GOALS

The Professional Master in Management of Institutional Processes (MPGPI) aims to:

General: To train qualified professionals for the practice of advanced professional practice and transforming procedures, aiming to meet social, organizational or professional demands and the labor market.

Specific:

a) Provide theoretical tools for the application of ethics in the resolution of organizational conflicts;

b) Provide the improvement of the processes of institutional management;

c) Provide the necessary instruments for the elaboration of processes of management, evaluation and monitoring of institutional programs and policies.

AREA OF CONCENTRATION: Innovation and sustainability in institutional processes

RESEARCH LINES

1 - Ethics, Social and Environmental Responsibility

This line develops studies on the ethical dimension in organizational processes, with issues related to social responsibility and environmental impact, establishing theoretical bases, methodologies and procedures aimed at promoting an institutional practice of a transversal and interdisciplinary nature, by providing analyzes to promote sustainability and innovation in projects and processes, through the study of specific practical cases in the triple focus: social, environmental and economic, aiming at rethinking practices, methods, models of public services, businesses, products, technologies and processes as vehicles for generating value to institutions.

Some topics of study:

Theoretical and practical challenges of ethics applied to organizations;

Ethics and conflict mediation in organizations;

Ethics and institutional mission;

Ethics in institutional processes;

Ethics in management and legal and regulatory requirements;

Sustainability and environmental adequacy policies in organizations;

Natural resource management policies in organizations: water, energy, energy efficiency in buildings;

Technological innovations and sustainability in products and services;

Autonomy and organizational responsibility;

Policies, function and power relations in organizations;

Compliance and compliance policies;

Legal, historical and philosophical studies of organizations;

Philosophy and politics of digital postmodernity.

 Guiding teachers:  Sérgio Luís Rizzo Dela-Sávia, José Orlando Ribeiro Rosário,  Leonardo de Oliveira Freire, Patrícia Borba Vilar Guimarães, Yanko Marcius de Alencar Xavier, Anderson Souza da Silva Lanzillo, Herbert Ricardo Garcia Viana.

  2 - Management of Institutional Processes, Projects and Policies

This line develops studies on the management of organizational processes, including the culture of innovation, based on entrepreneurial behavior and the improvement of sustainable methodologies and procedures aimed at health and well-being at work. It includes studies of institutional dynamics and transformations, analysis of experiences and subjective experiences in work contexts, people management, communication, information and data, projects and processes.

Guiding professors: Marcelo Rique Carício, Carlos David Cerqueira Feitor, Adriano Charles da Silva Cruz, Sebastian Faustino Pereira Filho, Josué Vitor de Medeiros Júnior, Adriana Carla Silva de Oliveira, José Guilherme da Silva Santa Rosa.

Some topics of study:

Management and planning in social media and media relations;

Crisis management in communication;

Marketing and institutional advertising;

Organizational culture and communication;

Audiovisual processes and products in mobile and locative media applied to communication;

Communication management and advisory processes;

The mediatization of society, culture and institutions;

Fake news, post-truth and the reputation of institutions;

Electronic process and access to public services;

Project management;

Innovation management;

Design in products and processes;

Entrepreneurship and innovation;

Ergonomic approaches in institutional processes;

Process management and modeling;

Open government policies and transparency;

Information Management in organizations;

Open data and information security policies;

Data compliance and compliance policies;

Public finance: control and compliance;

IT-Based Management Information Systems;

Social Control and Public Governance;

Costs for the Public Sector;

Government Controllership;

Risk management in organizations.