Banca de DEFESA: ROSANEIDE MARIA GARCIA DA SILVA UBARANA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : ROSANEIDE MARIA GARCIA DA SILVA UBARANA
DATA : 27/10/2017
HORA: 14:30
LOCAL: Auditório I de políticas públicas
TÍTULO:

WASTE ANALYSIS BASED ON THE PRINCIPLES OF PUBLIC ADMINISTRATION AND LEAN OFFICE: A STUDY CONDUCTED AT A FEDERAL UNIVERSITY

PALAVRAS-CHAVES:

Public Administration; Processes management; Principles of Public Administration; Lean Office

PÁGINAS: 150
GRANDE ÁREA: Outra
ÁREA: Multidisciplinar
RESUMO:

This work aims to analyze the waste in the flow of the process related to the processing of academic projects, in the Coordination of Agreements and Contracts of the Pro-Rectory of Planning and General Coordination of the Federal University of Rio Grande do Norte, in light of the principles of Administration Public, expressed in the caput of Art. 37 of the Federal Constitution of 1988, and of the Lean Production. Considering the context of the research and because it is a public institution, the bibliographic review was done on Public Administration, emphasizing the basic principles expressed in the Federal Constitution of 1988 and the managerial model, as well as on the process management and on the lean production. The qualitative approach and the action research method were chosen, with the research being a cut-off of a larger Project that is being implemented in the said Coordination, whose purpose is to improve the processes of processing academic projects. For data collection, a process workshop and a focus group were used to identify the waste of the process in the client's perception, to build the flow and the participant observation during the process analysis meeting together with the work team. The analysis of the qualitative data occurred after the transcriptions of the audios of the focal group and the meeting of process analysis. It was done through categorical content, with the aid of NVivo® software. It is hoped that the results obtained will lead the actions of improvements in the processes of academic projects to comply with the principles of public administration, expressed in the Federal Constitution of 1988, as well as to assist in the development of other academic works.

MEMBROS DA BANCA:
Presidente - 2668551 - ANDRE MORAIS GURGEL
Externo ao Programa - 1802050 - CARLOS DAVID CEQUEIRA FEITOR
Interno - 1696802 - JOSUÉ VITOR DE MEDEIROS JÚNIOR
Externo à Instituição - MONIQUE FONSECA CARDOSO - IFRN