Banca de DEFESA: MICHELLE DE MEDEIROS MENDES

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : MICHELLE DE MEDEIROS MENDES
DATA : 22/09/2016
HORA: 14:00
LOCAL: AUDITORIO B-CCHLA
TÍTULO:

Working conditions and psychosocial risks: a study with employees of the University Restaurant of the Federal University of Rio Grande do Norte

PALAVRAS-CHAVES:

Working Conditions; Psychosocial Risks; Occupational Diseases;Food, Restaurant

PÁGINAS: 110
GRANDE ÁREA: Outra
ÁREA: Multidisciplinar
RESUMO:

This study aimed to analyze the relationship between working conditions and psychosocial risks they are subjected to the staff of the University Restaurant (RU) of the Federal University of Rio Grande do Norte (UFRN). In undertaken descriptive research, it was decided, as a strategy for a case study of multimethod type, combining various resources, to a broader approach of the phenomenon investigated. Data were collected through direct and systematic observation and the use of questionnaires (Conditions Questionnaire work-QCT and Psychosocial Risk Assessment Protocol Work-PROART), which sought to examine working conditions and identify psychosocial risks in the context UK. The results indicated that the servers of the UK, mostly are male with an average age of 38 years old, married, working in the unit, on average, just over two years, much of it in the Function auxiliary kitchen, cook and butler. Regarding the coming of the QCT results, it was found that the working conditions offered to UK servers are conducive to physical and psychological damage and may cause health problems thereof, mainly due to issues related to infrastructure and sociogerencial environment. The results coming from PROART corroborated the data obtained with the QCT, indicating that UK officials are subject to psychosocial risks of low character the average, mainly due to the requirements relating to the organization of work, as well as the pathogenic suffering derived from feelings of dissatisfaction and wear. These results are configured as an alert to an extreme situation that demand in the short and medium term, the need for intervention by the management, to promote actions to minimize the negative effects and leverage the positive impact of the work. It is expected that the results obtained may convey an increased knowledge of the sector and provide managers data and information that can support the implementation of changes aimed at improving the organizational functioning and working conditions, bringing as main consequence, the reduction of public expenditure and health problems arising from the work environment.

MEMBROS DA BANCA:
Presidente - 1149537 - DENISE PEREIRA DO REGO
Externo ao Programa - 1753455 - DINARA LESLYE MACEDO E SILVA CALAZANS
Externo à Instituição - WALID ABBAS EL AOUAR - UnP