Banca de QUALIFICAÇÃO: FLAVIO ROBERTO SANTOS DE OLIVEIRA

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : FLAVIO ROBERTO SANTOS DE OLIVEIRA
DATE: 25/07/2025
TIME: 17:00
LOCAL: Videoconferência pelo link: https://meet.google.com/wto-shpm-mdr
TITLE:

Instruments for the Democratization of Knowledge on Federal Higher Education
Careers

 

KEY WORDS:

administrative processes; information management; efficiency; public servants;
EMCM.

 

PAGES: 75
BIG AREA: Ciências Humanas
AREA: Educação
SUMMARY:

This study analyzed administrative processes involving faculty and administrative staff
at the Escola Multicampi de Ciências Médicas (EMCM), a teaching unit of the Universidade
Federal do Rio Grande do Norte (UFRN). The objective was to diagnose errors, delays, and
omissions in the instruction of these administrative processes, with the purpose of proposing
effective solutions based on the identification of flaws. To this end, the methodology employed
was applied in nature and descriptive in terms of its objectives. Regarding the procedures, the study
combined documentary, bibliographic, and participatory research. Among the results, the diagnosis
revealed that the high volume of processes in relation to the number of interested staff members is
not only due to the nature of the processes, but also to delays and errors made by the staff
themselves, particularly faculty members. The research also identified flaws both in the EMCM
secretariat and in the sectors responsible for process analysis. As a theoretical contribution, the
study establishes a connection between the principle of publicity and the principle of efficiency. It
demonstrates the importance of sound information management in reducing failures and increasing
efficiency in process administration. Moreover, the study presents significant social contributions
by proposing the development of informational materials on public servant careers, contributing to
information management and the improvement of public service through the training of
institutional staff.

 

COMMITTEE MEMBERS:
Interno - 2275732 - HERBERT RICARDO GARCIA VIANA
Interna - 1753603 - PATRICIA BORBA VILAR GUIMARAES
Interno - 1298976 - YANKO MARCIUS DE ALENCAR XAVIER