TELEWORKING WITHIN UFRN: DIAGNOSIS ABOUT THE PERFORMANCE MANAGEMENT PROGRAM.
Telework. Performance Management. Sustainability. Federal Public Service.
This study aims to develop an institutional diagnosis that points out how the Performance Management Program, in its possibility of teleworking, has promoted sustainable practices with UFRN's technical-administrative employees. The PGD, a program recently regulated through CONSAD Resolution 011/2022, of June 30, 2022, produced a paradigm shift regarding the work modality for the institution's administrative technicians. The methodological path followed uses quantitative and qualitative aspects in a combined way, bibliographical studies in books, dissertations and articles, documentary research focusing on PGD legislation, its evolution and internal regulations of UFRN and through institutional diagnosis, an global view of the study, with a questionnaire being applied to administrative technical staff from the UFRN Dean of Administration in order to assess their impressions about PGD, Teleworking and the relationship between PGD, Teleworking and Sustainability. As a result, it is important to highlight that of those interviewed, 3% are in full telework, supported by some specific need, 40.3% are in the various possibilities of hybrid work and 56.7% are working fully in person, which reinforces that the PGD is not synonymous with Teleworking but this is just a possibility within the program. It was also possible to note that the PGD is better accepted than its POLARE system, as the latter does not need improvement updates. In terms of sustainability, the research obtained relevant data linking it to PGD, however, the institution needs to promote more actions to boost practices that link PGD, Teleworking and Sustainability, such as including PGD in the Logistics Plan Sustainable - PLS.