DESIGN AND LAW: MULTIMODAL WRITING AND ACCESS TO JUSTICE
Legal language; Multimodality; Literacy; Visual grammar; Justice; Legal communication; Visual language; Access to justice; Social function of language; Semantic Differential.
The current reader is no longer the same as a few years ago. In recent decades, electronic devices and Web 2.0 have transformed the reality of reading, textual comprehension, and content production. In this new era, capturing people's attention in bureaucratic texts has become a challenge in the face of so many distractions available. In this scenario, legal writing composed of verbose, complex, and inappropriate typography goes against the principles of access to justice and the social function of language since individuals with low levels of education may not understand the messages conveyed in the realm of justice. In light of these propositions, this work deals with how to apply multimodal texts to legal documents. The main objective is to investigate whether the use of simple language and visual elements in legal documents can not only make the content more understandable but also facilitate access to justice and improve the judicial process. In these terms, this work will be developed under the auspices of the qualitative approach. Initially, the research will be bibliographic with a literature review on language, multimodality, and information architecture. As the final product, an ebook will be created that discusses techniques of design, textual production, and plain language to assist in the creation of legal texts. The aim is to transform legal writings, which are currently written in strictly technical language, into more user-friendly formats focused on the user experience. The research results will be obtained through the qualitative analysis of changes made to prototypes compared to the original texts, notably in terms of user satisfaction and experience. Thus, the research will consist of a comparison between the rewritten documents and the originals. To do this, in the final part of the research, a questionnaire (survey) will be distributed for evaluation by another group of participants of the two models produced: the original version of the documents and the prototype modified by multimodality techniques. The Semantic Differential technique will be used to evaluate the produced documents and determine whether, from the user experience perspective, there has been an improvement in the content produced.