TELEWORKING: an institutional diagnosis of effectiveness in the Judiciary.
Telework. Judicial Power. Public managers.
Human survival involves work. The advancement of technology and innovations drive arrangements which adapt to the needs of society at each time in history and in each social group. The phenomenon of globalization has boosted a new modality of work, which gained prominence mainly with the Covid 19 pandemic. This is the case of telecommuting. (VILARINHO; PASCHOAL; DEMO; 2021; FALCÃO, 2022; NASCIMENTO, 2021; ANDRADE, OLIVEIRA, PANTOJA; 2019). In this context, the research aims to carry out an institutional diagnosis from the public manager's perspective on telework, within the scope of the Judiciary, to answer the following question: is it possible to reconcile productivity and the promotion of a humanized environment in telework? The study advances in the analysis of the ethical, historical and normative dimensions of telecommuting. An ethical discussion is presented, with emphasis on philosophers such as Aristotle, Kant and Habermans. Then, the historical contribution to the understanding of work as a necessity of human existence itself is shown. The culture of managerialism in Public Administration, with a focus on the Judiciary, is a subject addressed. The research also describes the first norms on the subject in the world and in Brazil, with an approach to the advantages and disadvantages, the right to disconnection, telework for people with disabilities, telework and possible relationships with mental illness and decent telework. The target audience of the research are the Directors of the Secretariat of Labor Courts of the Regional Labor Court of the 21st Region, who, by completing a research form and semi-structured interview, presented their perceptions about telecommuting during the pandemic period and also at the current moment. For that, a quantitative and qualitative analysis was carried out, and the descriptive statistical analysis served as the basis for generalizing inferences of a qualitative nature (COSTA, 2004). From the results of the research, which used a questionnaire with open and closed questions as the main instrument, some using the Likert scale, and the application of a semi-structured interview, the study concludes that telework is an organization model that has become a reality for the present and future and that the challenges arising from its implementation will require skills and competencies from managers capable of equating the achievement of goals with the duty to promote a humanized and decent environment in the virtual context.