Banca de DEFESA: DILMA MARIANNA DA SILVA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : DILMA MARIANNA DA SILVA
DATE: 20/12/2022
TIME: 15:00
LOCAL: https://meet.google.com/kee-chdc-yro
TITLE:

SUSTAINABLE DIGITAL GOVERNANCE AND THE ELECTRONIC PROCESS AT UFRN

KEY WORDS:

Sustainable digital governance; electronic process; design Thinking; human
dimension.

PAGES: 115
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUBÁREA: Administração Pública
SPECIALTY: Política e Planejamento Governamentais
SUMMARY:

Sustainable digital governance (SDG) is a modality that uses information and communication
technology as a future-oriented sustainable development strategy and brings to the core of debate
the social protagonism as well as both, the individual and collective responsibility for
development of human, environmental and economic aspects. This research aims to analyze the
implementation of the electronic process at UFRN considering the sustainable digital governance
with an emphasis on the human dimension. This is a qualitative study that used semi-structured
interviews and focus groups as data collection tools. The results were analyzed using the Design
Thinking as an instrument of analysis and synthesis and reveal that the electronic process
contributed to the strengthening of UFRN’s sustainable digital governance. As a contribution, it
is possible to highlight the elaboration of a theoretical construct that contributes to the
advancement the SDG area and also a  proposition of a systematization model for monitoring the
flow of electronic processes and an institutional diagnosis that will guide UFRN’s strategic
actions in the implementation of new technologies from the perspective of human dimension.

COMMITTEE MEMBERS:
Externa à Instituição - ANA LUÍZA FÉLIX SEVERO
Interno - 1804830 - JOSE GUILHERME DA SILVA SANTA ROSA
Presidente - 1753603 - PATRICIA BORBA VILAR GUIMARAES
Interno - 1298976 - YANKO MARCIUS DE ALENCAR XAVIER