ACADEMIC FAILURE OF STUDENTS: ANALYSIS AND STRATEGIES TO FACE IT IN A FEDERAL PUBLIC UNIVERSITY
College Education. Graduation cancellation. Course reactivation. Academic guidance
The student trajectory is not always linear, smooth and organized in the University. Multifaceted are the reasons that lead students to insufficient academic performance and, consequently, to break their bond with the University. If, on the one hand, this type of cancellation has devastated the lives of students and the reality of the educational institution, on the other hand, the significant number of requests for course reactivation has raised questions. Within this context, this study aims to analyze the factors that led the student to academic failure; and those implemented for resuming studies after cancellation. In the first stage of the research, the Information Technology Superintendence (STI) was asked through a mailing list to contact these students who lost the link with the course program between the years 2015 to 2020. I did not have access to information because it was an internal data of the STI, even so, the department was able to collect data from the 842 (eight hundred and forty-two) canceled students regarding the reasons that led them to have their ties with the program of their respective courses canceled. In the second stage, a new questionnaire was prepared and sent to 35 respondents students in order to understand what led to a second cancellation, even after being reactivated according to the approval of the Graduation Chamber. Of these 35, only 37.1% answered the questionnaire. At the end of this study, it was identified that problems related to mental health are the most significant reason for cancellation, as well as the absence of effective academic guidance. From the results obtained, two propositions generated to support university management: elaboration of the scope of a virtual environment within the university's web portal with information to guide students in the face of insufficient academic performance and a proposal for a suggestive draft with changes to the RESOLUTION No. 171/2013-CONSEPE, of November 5, 2013, which aim to contribute to the reduction of cancellations of undergraduate courses at UFRN, in addition to the work now developed by the Dean of Graduation to meet one of the planned strategies in the Management Plan – 2019 – 2023 of UFRN, which is to reformulate the criteria for cancellation in the regulation of undergraduate courses.