Banca de QUALIFICAÇÃO: LUCIANA FERREIRA LEITE

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
DISCENTE : LUCIANA FERREIRA LEITE
DATA : 24/06/2016
HORA: 15:00
LOCAL: LABCOM Sala 04
TÍTULO:

Diagnosis of access to information in the file of the Board of the Federal University of Personnel Administration of Rio Grande do Norte.

PALAVRAS-CHAVES:

Access to information. User study . Marketing files. Quality of service. Dissemination of information.

PÁGINAS: 50
GRANDE ÁREA: Outra
ÁREA: Multidisciplinar
RESUMO:

Aims to diagnose the process of access to information in the file of the Board of Personnel Administration of the Federal University of Rio Grande do Norte . Methodologically presents a descriptive surveyfrom a bibliographical and documentary research by Access to Information low, Actmarketing,user study and dissemination . Using the questionnaire as a tool for data collection. Thuswe intend to present an analysis of the DAP File Sector, identifying the profile of its members their knowledge before the law and the detection of satisfaction on products, services quality of care and access to information in that file. Given the resultspropose improvements to an efficient and satisfactory service.

MEMBROS DA BANCA:
Presidente - 3490575 - ADRIANO CHARLES DA SILVA CRUZ
Interno - 4579763 - SEBASTIAO FAUSTINO PEREIRA FILHO
Externo à Instituição - GABRIELA BELMONT DE FARIAS - UFC