Information management in public procurement planning: a study on the information flows of the requesting units at UFRN
Information Management; Procurement Planning; Information flows; Public Procurement; Annual Contracting Plan.
Information constitutes a strategic resource for public administration, especially in processes that demand planning, standardization, and evidence-based decision-making, such as public procurement. Within the scope of federal universities, annual procurement planning depends directly on the quality of the information recorded by the requesting units in institutional systems, as these records support the development of the Annual Contracting Plan (PCA). In this context, this research aims to develop a digital informational guide, based on the analysis of informational inconsistencies, providing guidelines for the proper recording of planning requests submitted by the requesting staff at the Federal University of Rio Grande do Norte (UFRN). Methodologically, this is an applied research with a qualitative approach supported by descriptive quantitative procedures, characterized as a descriptive, documentary, and case study. The research corpus consists of the 2026 PCA Demand Calendar and 1,294 planning requests registered in the institutional system during the official 2025 demand collection period. Data analysis will be performed through simple descriptive statistics to measure the incidence of inconsistencies, and thematic analysis, guided by an integrated synthesis of the Information Management models proposed by McGee and Prusak, Davenport, and Choo. It is expected that the results will identify error patterns, information gaps, and weaknesses in information flows, supporting the creation of an informational product capable of contributing to the standardization of records, the reduction of administrative rework, and the strengthening of procurement planning within the university.