Banca de QUALIFICAÇÃO: ELLEN CECILIA SANTOS FELIX

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : ELLEN CECILIA SANTOS FELIX
DATE: 24/02/2026
TIME: 14:00
LOCAL: https://meet.google.com/xbe-hohh-sug
TITLE:

Knowledge Management: Proposal for a Portfolio of Practices and Tools for Procurement Management at the Health Sciences Center of UFRN

 

KEY WORDS:

Knowledge management; Public procurement; KM practices and tools.

PAGES: 91
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUMMARY:

Purchasing and contracting activities are essential in any institution, significantly impacting its final performance. Particularly in public institutions, the demands of compliance with legislation and the public interest require efficiency and rigorous control at all stages. In this context, Knowledge Management (KM), which involves the creation, storage, sharing, and use of knowledge, is an essential approach to increase effectiveness and reduce errors in this type of process. This research, configured as a case study with qualitative and descriptive approaches, aims to propose a portfolio of KM practices and tools to improve the management of public procurement at the Health Sciences Center (CCS) of the Federal University of Rio Grande do Norte (UFRN). Data collection will be carried out through documentary research and semi-structured interviews with the main procurement managers of the CCS departments. Qualitative data will be analyzed using thematic analysis by Minayo (2014). The aim is to identify the level of understanding and use of knowledge management (KM) by staff, including its tools and practices, as well as to map the difficulties involved. Based on the expected results, a portfolio of KM tools and practices will be developed, organized into three levels: practices already used satisfactorily, recommended for institutionalization; practices used occasionally, suggested for strengthening; and practices that are little or not used, proposed for implementation. This portfolio seeks to improve knowledge management in public procurement at CCS/UFRN, contributing to greater effectiveness and legal compliance.

COMMITTEE MEMBERS:
Interna - 1323825 - ANDREA VASCONCELOS CARVALHO
Externo à Instituição - ANTONIO DE SOUZA SILVA JÚNIOR
Presidente - 3636721 - DANIEL DE ARAUJO MARTINS
Interno - 1219933 - RIDALVO MEDEIROS ALVES DE OLIVEIRA