Banca de DEFESA: KEILA THAINA DA SILVA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : KEILA THAINA DA SILVA
DATE: 30/09/2025
TIME: 09:00
LOCAL: Google Meet < https://meet.google.com/pso-ujxj-snp >
TITLE:

INFORMATION MANAGEMENT AND INFORMATION SUSTAINABILITY: a study on the information flow in the monitoring process of the Sustainable Logistics Management Plan

 

KEY WORDS:

Information management; information flow; informational sustainability; Sustainable Logistics Management Plan; Federal University of Rio Grande do Norte.

 

PAGES: 214
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUMMARY:

The global scenario of environmental degradation and the risk of resource depletion highlight the urgent need for strategies that reconcile human development with environmental preservation, thereby fostering sustainability. In this context, information emerges as a key resource for supporting the planning, monitoring, and evaluation of sustainable actions, while also guiding decision-making and encouraging social participation. Information management (IM) plays a central role in organizing and disseminating data, ensuring its efficient use and supporting decision-making processes. Closely linked to this concept, informational sustainability emphasizes the importance of producing and using information in alignment with the principles of sustainable development. In the Brazilian public sector, Sustainable Logistics Plans (PLS) were established as strategic tools to promote sustainable practices within organizations. At the Federal University of Rio Grande do Norte (UFRN), monitoring of the PLS has revealed challenges of communication, integration, and effectiveness, pointing to weaknesses in the management of informational flows (IF). Against this backdrop, this study aimed to propose improvements to the IF in UFRN’s PLS monitoring process, based on the principles of informational sustainability, with the goal of optimizing monitoring practices and fostering a more integrated, efficient, and sustainable information management approach. The research was designed as a qualitative, exploratory, and descriptive case study, supported by document analysis, direct observation, and interviews with members of UFRN’s PLS Management Committee, in addition to a literature review conducted in databases such as BRAPCI, BDTD, the CAPES Journal Portal, Google Scholar, and selected books, which provided the theoretical foundation. Content analysis was employed as the analytical technique. The findings revealed that the IF of UFRN’s PLS monitoring process includes the stages of identifying informational needs, data collection, processing, analysis, organization, storage, retrieval, dissemination, monitoring, and use. However, several weaknesses and barriers were identified, including communication gaps, inadequate information representation, limited access, terminology issues, lack of technical expertise, work overload, organizational culture, technological constraints, and problems related to time and information obsolescence. Despite these limitations, practices of information management aligned with aspects of informational sustainability were also observed. The main contribution of the study was the proposal of a continuous, feedback-driven informational flow model, developed in response to the identified weaknesses and grounded in the stages of Dutra and Barbosa (2020), widely recognized in IM literature, as well as in the principles of informational sustainability. Among the proposed improvements, the study highlights the implementation of a new module within UFRN’s Integrated Management Systems, similar to existing systems such as SIPAC, SIGRH, and SIGAA, capable of automating data collection and processing, integrating records from different systems, standardizing presentation, issuing automatic alerts, enhancing transparency, and strengthening dissemination and social engagement. Additionally, the study recommends offering training on the PLS for the academic community and institutional managers, with the aim of fostering better understanding of the plan and its importance. It is expected that the proposed suggestions will contribute to consolidating a more standardized, integrated, and sustainable IF, capable of expanding the reach of UFRN’s PLS initiatives and serving as a reference for other public institutions. Furthermore, this study seeks to advance both theoretical and practical discussions in Information Science, particularly in addressing challenges related to sustainability.

COMMITTEE MEMBERS:
Interna - 1323825 - ANDREA VASCONCELOS CARVALHO
Presidente - 1132649 - GABRIELLE FRANCINNE DE SOUZA CARVALHO TANUS
Externa à Instituição - MARLI DIAS DE SOUZA PINTO - UFSC