BURNOUT SYNDROME IN HEALTH CARE PROFESSIONALS IN A UNIVERSITARY HOSPITAL
Burnout syndrome, quality of life, occupational health, hospitals
OBJECTIVE: to evaluate Professional Achievement and factors associated with occupational burnout among health professionals. METHODS: An institution based cross-sectional study was conducted on 436 health care providers, consisting of 101 nurses, 81 doctors and 254 nursing technicians, all meeting the pre-established inclusion criteria. Occupational burnout was detected using Maslach occupational burnout Inventory tool. Data was collected by means of self-administered questionnaires comprised of questions concerning socio demographics, education and training and then followed by the Maslach occupational burnout Inventory, used to identify the level of Emotional Exhaustion, Depersonalization and Professional Achievement. RESULTS: Emotional Exhaustion was associated with education level and work place of nursing technicians. Depersonalization was associated with gender in nursing technicians. For nurses, Depersonalization showed a significant correlation with education level, whereas for doctors Depersonalization was associated with number of jobs. Lower levels of Professional Achievement were observed in unspecialized doctors when compared to those with further training, higher levels of Professional Achievement were associated with post graduated professionals, when compared to those without post-graduation. CONCLUSIONS: High Emotional Exhaustion was found in professionals from the maternity unit, as well as in professionals with lower educational levels. Depersonalization was found to be higher in Physicians with several jobs and in female nurses, while low Professional Achievement was found in unspecialized docto s. Higher Professional Achievement was associated with post graduated professionals.