GENERATIONAL CONFIGURATIONS OF GRANTING TRUST TO SOURCES IN DIGITAL SOCIAL NETWORKS
Teoria Ator-Rede; Cartografia de controvérsias; Práticas jornalísticas; Fontes jornalísticas; Redes sociais digitais
News is the result of factors that form a complex network of actions required to obtain it. This network covers all the constituent stages of investigation and writing, therefore implying the necessary relationship established between journalists and journalistic sources. In a scenario where journalistic credibility is increasingly necessary, the consumption of news in digital environments grows and reflects changes in news production, this thesis aims to indicate, from a generational perspective, how the process of granting reliability occurs to journalistic sources on digital social networks. Considering that the phenomenon in question necessarily involves the action of humans and non-humans, we employ the Actor-Network Theory (Latour, 2012, 2013; Lemos, 2013; Salgado, 2018) as a theoretical-methodological contribution and its operationalization through Cartography of Controversies (Venturini, 2010; Latour, 2011, 2012; Lemos, 2013; Venturini; Munk, 2021). To carry out the research, and in order to contemplate the complexity demanded by the actors participating in our analysis, we organized a division into two phases: the first, bibliographic, organized into five axes: 1) Methodology; 2) Digital and professional generations; 3) Journalism, sources and professional practices; 4) Social networks and technology; and 5) Credibility and reliability; the second, for the operationalization of controversy mapping, has three stages of observation of actants: 1) documentary; 2) behavioral; and 3) the dynamics. The corpus of the research comprises 28 interviews carried out with professionals from Diario de Pernambuco and Jornal do Commercio, as well as follow-ups on the personal pages of our interlocutors and the journalistic companies mentioned. Among the results obtained, we highlight, among others, the detection of distinct variables to grant reliability to sources according to the personal experience of individuals and differentiation of procedures for this.