DEVELOPMENT OF EDUCATIONAL OFFERING TO SUPPORT CONTINUING EDUCATION FOR PROMOTING A SAFETY CULTURE IN HEALTH SERVICES
Organizational Culture; Safety Culture; Teaching.
The safety culture is a key element in improving the quality of healthcare and is strongly influenced by educational processes and workplace-based learning. This study aimed to develop an educational offering to promoting a safety culture in healthcare services. It is a methodological study grounded in an integrative literature review and a documentary analysis of national and international regulatory instruments. The review was guided by the research question: “What educational strategies are used to teach patient safety culture in healthcare education?”, using the descriptors “organizational culture,” “safety culture,” and “teaching.” The results showed that educational strategies frequently include active learning methodologies such as clinical simulation, case studies, problem-based learning, and structured educational interventions, with emphasis on the role of Patient Safety Centers. The findings also revealed a predominance of studies in Nursing, fragmented teaching approaches, and the need for interprofessional and integrated learning strategies. The documentary analysis reinforced the central role of continuing education in consolidating a safety culture, highlighting guidelines that emphasize workplace learning, a non-punitive approach to errors, and institutional strengthening. The integration of findings supported the development of a training course aligned with the needs of healthcare services, contributing to the enhancement of safety culture through contextualized, critical, and evidence-based educational practices.