THE EXPERIENCE OF MATRICITION IN BASIC CARE OF SERIDÓ MUNICIPALITIES
Matrix Support; Qualitative research; Family Health Strategy; Primary care.
The experiences in the Multiprofessional Residency Program in Primary Care (2016 to 2018) and in the Postgraduate Program in Collective Health (2018 to 2020) signaled the need to explore more of the universe that permeates the great theme of the health work process, more specifically about the Primary Care work process and Matrix Support between Family Health and Nasf-AB teams. As products of this dissertation, two articles were produced that will be brought in their results and discussion. Its objective is to analyze the work process of Nasf-AB and ESF teams in municipalities in Seridó / RN. Specifically, it seeks to understand and bring out the perceptions and resolution of Matrix Support in the view of RE professionals, Nasf-AB teams and managers, as well as to identify the possible impacts of current guidelines in the field of health on the work processes of the Reference Teams and Nasf-AB in primary care settings.This is a qualitative, descriptive and exploratory study, carried out in municipalities in the 4th health region of Rio Grande do Norte (Seridó). The survey that originated the first article totaled twenty-two respondents, in the categories of Community Health Agent, nurse, dental surgeon, nursing technician, Nasf-AB professionals and managers. The research that originated the second article totaled thirteen professionals from the same categories mentioned. To collect the information, semi-structured individual interviews were used through a guiding script. As a method of organizing and categorizing information, Bardin's Content Analysis was used. The studies were approved under Opinions number 2,081,260 and 3,390,975. From the content analysis of the first article Perceptions and resoluteness of Matrix Support, the categories Perceptions of ESF professionals, Nasf-AB and managers about Matrix Support and Perceptions about the resolvability of Nasf-AB Matrix Support emerged. In relation to the second article The Nasf-AB teams in a scenario of risks for Primary Care, emerged the category New financing for new directions of Primary Care: do we move forward or backward? Studies have found that the difficulties in understanding the professionals' own work impact their conceptions arising from experiences with Matrix Support and indicate a paradoxical perception with no alignment about this process. As well as the existence of some aspects, which are part of the new guise of health policies, can put the Primary Care work processes at risk, more specifically the situation of the Nasf-AB teams