ATTENTION TO THE HEALTH OF THE FEDERAL PUBLIC SERVER: AN EVALUATION OF SIAPE IN THE PERSPECTIVE OF INFORMATION QUALITY
Information Management. Systems of Health Information. Federal Public Server’s Health. Siape Health. Information Quality.
The necessity of management, pattern and systematization of information in the field of health of federal public servers has originated, in 2009, to the Integrated Subsystem of Attention to the Health of the Server – Siass, whose objective is to coordinate and integrate actions and programs on the areas of health assistance, official investigation, promotion, prevention and monitoring of federal public servers’ health. The present research proposes to evaluate the quality of information present in the functionality Report of Managerial Research of Health Siape, system that covers Siass, regarding to the support to proposition of actions turned to health and safety of the server in Federal Universities. As specific objectives it was intended to describe the main dimensions necessary to information quality, identifying its existence or not in the evaluated; to ascertain the degree of importance attributed to managers of the Siass’ units to the dimensions of information quality; to identify the limitations present in the managerial report and propose a plan of improvements. It is a research of applied nature, descriptive, with both quantitative and qualitative approach carried out from a survey, whose instrument of data collection was a self-applied questionnaire inspired by the Model PSP/IQ of Kahn, Strong and Wang (2002). In a complementary way, it was accomplished a focus group with the local staff of Siass from Ufersa, conducted by an interview script, elaborated based on the weaknesses identified in the application of the questionnaires and having as a mold the management tool 5W2H. To the data analysis it was used the descriptive statistics and content analysis. The research has confirmed the presence of dimensions of information quality in the managerial report although the dimensions Appropriated quantity, Completeness, Ease of use and Acessibility demand more attention. The results of the research pointed out to the need of improvements of organizational, technological and human characters, where recommendations were elaborated to the strength of information quality which is generated and consequently of the system, guaranteeing its continued use. It is expected that the indications of improvement here presented can provide the structuring organs of Sipec to continuously face the challenges that involve health and safety at work, transforming the information of Siape Health system in coherent answers to a strategic management and contributing to the continuous improvement of protective actions and promotion of health, safety and well-being of the federal public servers, cooperating in a meaningful way to the increasing of the organizations’ performance in these important areas, besides fostering the optimization of information management, collaborating to the adoption of new practice regarding to access, use and sharing of information.