Banca de DEFESA: ERICA SIMONY FERNANDES DE MELO GUERRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : ERICA SIMONY FERNANDES DE MELO GUERRA
DATA : 06/07/2018
HORA: 14:00
LOCAL: NEPSA II
TÍTULO:

GESTÃO DA INFORMAÇÃO NO LABORATÓRIO DE ACESSIBILIDADE DA BIBLIOTECA CENTRAL ZILA MAMEDE: AVALIAÇÃO DO FLUXO DE PRODUÇÃO DE MATERIAIS INFORMACIONAIS ACESSÍVEIS NA UFRN.

PALAVRAS-CHAVES:

Informational accessibility. Information flow – Evaluation. Production of accessible information. Disabled students.

PÁGINAS: 188
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Ciência da Informação
RESUMO:

The research has the objective of evaluating the information flow of the accessible information production process of the Accessibility Laboratory (LA) of the Central Library Zila Mamede / UFRN, considering the opinion of the LA team, teachers and students with Specific Educational Needs attended by the sector. The production of accessible information in the LA is considered an organizational process and as such is formed by information flows that sustain and give life to all the activities of the process. Given this, the study started from the premise that barriers present in the informational flow of the process interfere directly in the production of accessible information, reverberating in the non-attendance to the informational needs of students with limitations and / or difficulties in reading reading, assisted by the LA. It is a research of an applied nature, of a descriptive and exploratory character that was characterized as a mixed study, with a research approach of case study and survey strategies. From a quantitative-qualitative approach, the research used as instruments for data collection a semi-structured questionnaire, participant observation and discursions through the Focal Group. Data analysis was performed using the data triangulation technique. The results pointed to the fact that the knowledge of the flow operation has reached a satisfactory degree, and detected the LA and CAENE as main agents of disclosure. The barriers with higher incidence in the detected flow were related to: intrapersonal factors, mostly linked to the motivation of the participant of the flow; interpersonal factors related to the characteristics of the information emitter, poor communication, poor use of technologies and motivation of the individual; and the response time in the requests of the demands in the flow, which did not reach a level of excellence. As for the informational behavior, the informational needs of the three actors of the flow were detected, and these were related in large part to the disclosure of dates and deadlines, the forwarding of informational material and the better disclosure. The results pointed to a service of information needs with a degree of excellence, where these, for the most part, have always been met. However, regarding the level of satisfaction of the functioning of the flow, a note 6.3 was reached on a scale of satisfaction level. Some recommendations were suggested to remedy the obstacles detected, such as a proposal to modify the teaching module in the SIGAA, a proposal for the creation of an institutional Electronic Tutorial for the production of accessible information, and a new design of the flow.

MEMBROS DA BANCA:
Externo ao Programa - 1976579 - BRUNO SANTANA DA SILVA
Presidente - 2086430 - FERNANDO LUIZ VECHIATO
Externo à Instituição - IZABEL FRANÇA DE LIMA - UFPB