Banca de DEFESA: GILBERTO COSTA TEODOZIO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : GILBERTO COSTA TEODOZIO
DATE: 17/07/2025
TIME: 14:00
LOCAL: Google Meet
TITLE:

STRATEGIES FOR IMPLEMENTING THE QUALITY AND PATIENT SAFETY CENTER IN A SPECIALIZED PUBLIC HOSPITAL: A PARTICIPANT RESEARCH IN LIGHT OF THE PROBLEMS

KEY WORDS:

Patient Safety; Quality of Health Care; Health Management

PAGES: 70
BIG AREA: Ciências da Saúde
AREA: Saúde Coletiva
SUMMARY:

The present study addresses strategies for implementing a quality and patient safety center in a specialized public hospital, adopting a participatory research methodology guided by problematization and based on the Maguerez Arch. The introduction contextualizes the complexity of the hospital environment, highlighting the importance of process management and the relevance of quality and safety in healthcare delivery. The aim of this study was to describe the strategies adopted for establishing a quality and patient safety center in a specialized public hospital. To achieve this goal, the research employed techniques such as brainstorming, the Nominal Group Technique (NGT), prioritization matrix, and benchmarking with other services to understand barriers and solutions to implementation. The results showed that the main obstacles identified were a lack of professional qualification, absence of protocols and workflows, and a lack of indicators. Applying the Maguerez Arch enabled the identification of causes and key points that guided solutions, involving the creation of a center with a multidisciplinary team and continuous training. The discussions addressed the dimensions of safety, timeliness, and efficiency, aligned with the World Health Organization's guidelines essential for continuous care improvement. The final considerations emphasize the importance of structured planning and team integration to promote safety and quality in healthcare delivery.

COMMITTEE MEMBERS:
Presidente - 1020269 - PETALA TUANI CANDIDO DE OLIVEIRA SALVADOR
Interna - 2968746 - CLAUDIA CRISTIANE FILGUEIRA MARTINS RODRIGUES
Interna - 1645299 - MARISE REIS DE FREITAS
Externa à Instituição - Cícera Renata Diniz Vieira Silva - UFCG