Banca de QUALIFICAÇÃO: ALBERTINA PROENÇA RODRIGUES ALVES

QUALITY IMPROVEMENT CYCLE IN PALLIATIVE CARE IN AN OUTPATIENT ONCOLOGY SERVICE

Palliative Care, Oncology, Total Quality Management

Introduction: Prevention, early detection, diagnosis, treatment and the provision of palliative care for those who need it are part of comprehensive care for cancer patients. Objective: To analyze the impact of a quality improvement cycle in the care of cancer patients in an outpatient oncology service. Methodology: This work is a multi-method work that seeks to develop a quality improvement cycle in the palliative care service provided in an outpatient oncology institution. To this end, the work will take place in two phases: cross-sectional work with a quantitative approach with the aim of identifying opportunities for improvement that require intervention and quasi-experimental work of the before and after type, without a control group, with the aim of evaluating whether the implemented actions resulted in improvements after the interventions carried out. Preliminary results: No absolute or relative improvement was identified between the two assessments. Criterion 1 remained the main focus of prioritization. Conclusions: The strategy of holding weekly meetings to evaluate patients who should be referred for joint palliative care monitoring tends to accelerate the learning process and strengthen the importance of this analysis and bring favorable results within six months. The challenge of not having an exclusive and dedicated team can cause results to be slower.