Banca de DEFESA: LUCIANA SILVEIRA DA SILVA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : LUCIANA SILVEIRA DA SILVA
DATE: 29/09/2023
TIME: 14:30
LOCAL: On-line
TITLE:

IMPROVEMENT OF INTERSECTORAL COMMUNICATION IN THE PERIOPERATIVE PROCESS OF A PUBLIC TEACHING HOSPITAL

KEY WORDS:

Comunication; Patient Safety; Quality Improvement; Quality of Health Care

PAGES: 64
BIG AREA: Ciências da Saúde
AREA: Saúde Coletiva
SUMMARY:

Introduction: Poor communication is found in different healthcare environments, especially during transfers of complex patients, when a managed and agile approach is required, such as perioperative transfers.

Objective: Carry out an improvement cycle to reduce problems in the intersectoral surgical communication process of a public teaching hospital.

Methodology: A quasi-experimental study, before and after, without a control group, based on an improvement cycle. After a qualitative analysis of the problem, an intervention was planned and carried out in a participatory way between the months of April and December 2022. In order to assess the level of quality, criteria for quality of communication were defined and measured for patients hospitalized in the unit of surgical clinic, who performed procedures in February and March 2022 (1st evaluation), before the intervention and after the interventions in January and April 2023 (2nd and 3rd evaluation, respectively). For statistical significance of the detected improvement, a significance level of p ≤ 5% was considered, which rejects null hypotheses when p is <0.05.

Results: After the intervention, the surgery map was widely disseminated to all professionals involved in the surgical process. With the development and implementation of a communication instrument for perioperative care transition, there was an absolute improvement in communication between the surgical units in the study. Adherence to completing the preoperative checklist did not reach the expected improvement, and the engagement of the surgical team remains a major institutional challenge.

Conclusion: The project provided greater integration of the surgical units involved in the study, in addition to providing them with greater knowledge and skills to develop a cycle of improvement, even with the standardization of the use of the communication tool in the transition of care to the other areas of the hospital, it will be possible to make communication more effective.

COMMITTEE MEMBERS:
Presidente - 1868020 - ZENEWTON ANDRÉ DA SILVA GAMA
Interno - 2171948 - PAULO JOSE DE MEDEIROS
Interna - ***.656.010-** - SUSANA CECAGNO - UFPel
Externa à Instituição - ANA PAULA HERMANN