Disertación/Tesis

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2024
Disertaciones
1
  • LUCAS LEONARDO LOPES SILVA
  • Factors that affect the performance loss of wind turbines during aging: framework proposal

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 31-ene-2024
    Ata de defesa assinada:


  • Resumen Espectáculo
  • The wind energy was already used as primary source of energy generation since before 1700 B.C, the old European civilizations used kinetic energy for sail, while windmills were used to help with farming tasks. At electricity generation, the wind energy is the primary source for the aerogenerators working, that convert some of this kinetic energy on electricity. With the technological progress, aerogenerators are modernizing with use of more efficient components, however, like any other machine, the wind turbines are subjects to the effects of time, that is, aging. The aging decreases the production capacity, increase the number of components fails, grow up the frequency of maintenance routines and increase the cost linked to the final product produced by these machines, the electricity. From that, this research was with objective to understand how the aging affect the performance decrease of aerogenerators, mapping linked factors at this effect. This study has realized was realized in 2 steps: the theoretical substantiation (1), constructed by a exploratory bibliographical review and a systematic bibliographical review, that, was with aim, mapping the related factors with performance decline at aging, followed by a factor’s validation (2), by one survey research, applied by two distinct questionnaires, one qualitative in a semi-structured interview and the other quantitative, this procedure made it possible to analyze whether the mapped factors and the constructed hypotheses were consistent with the functioning of these machines. A preliminary analysis of results allowed a construction of framework, tool that helps at grouping of mapped factors and the formulation of cause-and-effect hypotheses, the factors was grouped by similarities of your characteristics on dimensions, resulting on 5 dimensions: Climatic events, Installation site geography, Effectiveness of monitoring and predictions systems, Maintenance performance and aging, furthermore, the validation process show that the hypotheses has coherency, reinforcing the negative effects of aging on wind turbines and highlighting the impact of dimensions Climatic events and Installation site geography on the aggravation of aging and performance decline of machines.  

2
  • SARAH SUNAMYTA DA SILVA GOUVEIA
  • Factors that influence the performance of the operation of onshore wind farms

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • HUMBERTO DIONISIO DE ANDRADE
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 31-ene-2024
    Ata de defesa assinada:


  • Resumen Espectáculo
  • The use of renewable resources is one of the most efficient means that several countries have adopted in order to mitigate climate change and environmental degradation due to the use of fossil fuels for electricity production. Wind energy, in particular, has grown significantly in the global electricity sector. However, the companies responsible for producing electricity face several challenges in the phase in which wind farms are in operation, since they are seeking greater productivity, quality and reliability in their operations in order to achieve high performance. The aim of this dissertation is to investigate the factors that influence the performance of onshore wind farms in the operation phase. The research is characterized as descriptive, of an applied nature and with a qualitative approach. The methodological procedure involved four stages: i) an exploratory literature review, ii) a systematic literature review (SBR) analyzing 70 documents on the topics of factors that influence the performance of wind farm operations and performance evaluation in the wind sector, iii) grouping the factors identified into dimensions, iv) drawing up a conceptual model based on the information collected in the theoretical research. As a result, 50 factors identified as conditioning performance in wind farm operations were systematized. The factors investigated were grouped by similarity into seven dimensions: Learning and growth (7); Techniques, tools and technologies (7); Meteorological and wind resource monitoring (8); Supply chain coordination (3); Organizational and operational efficiency (9); Financial management (8); Operation and maintenance performance (8). Finally, it can be concluded that the conceptual model proposed can be used to support strategic decision-making by managers in the wind sector, with a view to improving operational efficiency. Since identifying the causes that contribute to the good or bad functioning of wind farms is essential for mitigating possible problems that could hinder the performance of these enterprises.

3
  • JOYCE ABREU MAIA
  • Multicriteria decision support model for ordering the most favorable medical specialties for insertion in the own network: Case study in a health insurance operator in Rio Grande do Norte

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • JOELTON FONSECA BARBOSA
  • RICARDO PIRES DE SOUZA
  • RODRIGO JOSE PIRES FERREIRA
  • Data: 07-feb-2024
    Ata de defesa assinada:


  • Resumen Espectáculo
  • This research aims to propose a methodology for choosing specialties that will integrate the own network of a health insurance company located in the city of Natal, state of Rio Grande do Norte. Private health care plans are seen by the population as a complement to the services offered by the Unified Health System (SUS), coexisting with this public service. Considering that the public sector is the target of numerous criticisms due to its inefficiency, private health care plans expand their share of the national market. Although a significant portion of the population accesses private health services, the sector still operates with a deficit of R$ 21 billion, which raises concerns about spending control and revenue generation. As one of the strategies adopted to maintain its services, the offer of health promotion programs and co-payment stand out. In addition to these strategies, verticalization is also pointed out as an alternative to reduce the fragmentation of services and reduce operating costs. The financial analyses linked to vertical integration point to savings in resources for companies, but only economic aspects are considered, without examining the multiple other characteristics of the problem, such as perceived quality aspects or consultation time. For a decision with several attributes, it’s necessary to consider several aspects beyond the financial analysis, including the subjectivity of the decisionmaker of choosing which medical specialties to bring to the own network. In the case of highly complex health problems, one of the tools used with considerable acceptance is multi-criteria decision analysis. Considering that decisions in the health area involve the confrontation between multiple objectives, and knowing that the criteria used in health evaluation have profound ethical implications, decision analysis allows the investigation of these objectives and criteria in the light of possible conflicts between multiple stakeholders. For this analysis, it is suggested the combined use of Value-Focused Thinking with the FITradeoff decision support method, in order to obtain a hierarchization of the medical specialties suitable to be contracted for own network.

4
  • ELIELTON PEDROZA DOS SANTOS
  • The activity of the nursing technician during the surgical process in a public trauma hospital in Natal/RN: a contribution of Ergonomics to improving patient safety
  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • MARIA CHRISTINE WERBA SALDANHA
  • RICARDO JOSE MATOS DE CARVALHO
  • ZENEWTON ANDRÉ DA SILVA GAMA
  • Data: 01-mar-2024
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Adverse events (AEs) are increasingly at the center of public health policy concerns around the world, as this type of occurrence is not rare and has affected many patients. In Brazil, from 2006 to 2022, 1,783 AEs related to surgical interventions were reported, with over 92% of these events classified as higher risk to the patient (classes III and IV), according to ANVISA. In Rio Grande do Norte, from 2013 to 2022, AEs due to surgical interventions accounted for 1.92% of the total notifications. Faced with the rise of the surgeries AEs, the World Health Organization (WHO) launched the second Global Challenge at the Patient Safety (PS) in 2008, with the theme “Safe Surgeries Save Lives”, aimed at the safety of surgical care. The overall objective of this study is to analyze the relationship between constraints and incidental variabilities and the occurrence of adverse events in patients during surgical processes at a public trauma hospital, the strategies adopted and the regulations carried out by nursing technicians to prevent adverse events or mitigate their impacts. Methodologically, bibliographic research, document analysis and field research were conducted. For field research, the situated and participatory method of Ergonomic Work Analysis (EWA) was used, through which interactional and observational techniques were applied, assisted by photographic and filming records, focusing on the nursing technician's activity during the surgical assistance process. This approach allowed to identify the following evidence related to the nursing technician's activity (surgical scrub nurse and operating room circulating nurse) in providing surgical assistance, among others: a ) activity determinants: lack of training in PS, lack of maintenance and replacement of equipment/ instruments, shortage of professionals, ineffective or absent communication; b) physical constraints: difficulty in transporting stretchers and hospital beds due to the existence of some floors with cracks, in addition to the risk of accidents involving the patient and the professional; stretchers and hospital beds with damaged castors and protective bars, requiring greater use of force by professionals and posing a risk of patients falls, as well as torn mattresses with damaged foam, causing discomfort to the patient; c) temporal constraint: difficulty for professionals to take breaks from work due to the high demand of patients in the surgical center (SC); d) incidental variabilities: breakage of the anesthesia cart, surgical table and other equipment during surgeries, causing surgical delays or the need for rescue ventilation with an Ambu; old, worn and damaged surgical instruments, hindering surgical instrumentation, which causes surgical delays and potentially prolonging anesthesia time. To ensure the efficiency of the activity and prevent AEs and mitigate their harm, technicians constantly make adjustments to the activity, employing strategies and actions, among others: fixing the protective bars of hospital stretchers with bandages to avoid patient fall; placing cardboard support below the stretcher mattress to make it more comfortable and avoid pressure injuries; opening other surgical boxes to find better surgical instruments to the surgeries. Based on the findings, the following measures were recommended to prevent and/or mitigate the risks of AEs in surgical patients, among others: use of the checklist or safe surgery verification list; establish effective intersectoral and interprofessional communication; acquire new or better-maintained stretchers and hospital beds to facilitate patient transportation and transfer; expand the nursing staff, reducing the physical and mental burden on professionals with turnover in surgeries. Therefore, it is concluded that there is a need to implement improvements regarding PS in the perioperative period of the evaluated hospital, considering the obstacles and challenges encountered during the nursing technician's activity that, in some way, threaten the quality of the service provided and PS in the surgical environment. As contributions, this research adds to existing knowledge about the nursing technician's activity in the surgical process, its importance and its relation to PS; demonstrates the applicability of the AET method for this type of research; establishes a theoretical, methodological and practical relationship between Ergonomics and PS; and proposes measures to reduce the occurrence of AEs in patients during surgical processes. For future work on this topic, it is suggested to replicate the methodology of this research in similar activities in other SC of public and/or private hospitals at national and international levels, and that comparative analyzes be carried out, aiming to reduce AEs during care surgery.

     

5
  • EMANUEL OLIVEIRA NUNES CAJÁ
  • CUSTOMER LOYALTY STUDY BASED ON CONSUMPTION HABITS

    FOR THE RETAIL SEGMENT

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • MARIANA RODRIGUES DE ALMEIDA
  • THYAGO CELSO CAVALCANTE NEPOMUCENO
  • Data: 28-mar-2024


  • Resumen Espectáculo
  • The objective of this study is to investigate which are the main factors that influence the use of loyalty programs in small and medium-sized companies in high-end retail in the state capital. Loyalty programs emerged in the eighties with the purpose of developing searches among consumers and companies, having a great importance in the business sphere, becoming an essential tool for customer retention. Technological evolution and the transformation of society contributed to the formation of new consumption habits, since consumers are always in search of new products and services, and it is also necessary, the evolution of companies to keep up with new needs, causing one of the greatest business challenges, to know more deeply the customer's consumption habits. All loyalty mechanisms occur in the approach of the customer to the company, the use of these mechanisms allows the obtaining of important information to improve the relationship with the customer, analyzes the level of satisfaction and understanding their needs, thus adjusting the services with the information obtained, ready for a competitive advantage in the face of great market competition, gaining loyalty and reducing the risk of losing it to competing companies. In view of the market dynamics, it is essential to understand the factors that influence consumer behavior, such as: social, personal and psychological factors, which contribute to the formation of the customer's profile. Social factors determine how decisions taken by the consumer in relation to a product or brand from the position it occupies in society. Personal factors are considered individual aspects of each consumer as well as the subject's life condition. Regarding psychological factors, it involves consumption and the need for satisfaction. The standard of consumer procedures has been changing at increasingly shorter intervals and knowing the stimuli that enhance these changes gives the company strategic advantages over other competitors. The research has a proposal that will be developed through a questionnaire, based on the understanding of the use and implementation of loyalty programs in business strategy, not small and medium-sized high-speed retail in the city of Natal, by the retail segment. Finally, the expected result is to better understand the essence of this tool and suggest a roadmap to guide its implementation.

6
  • KARINNE LUCENA DE SENA
  • Multi-Criteria Model for Selecting Accounting Office Management Software

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • JOELTON FONSECA BARBOSA
  • EDUARDA ASFORA FREJ
  • Data: 02-abr-2024


  • Resumen Espectáculo
  • The digitalization of processes in accounting offices is a slow but evolving reality in the northeastern region of Brazil. The fear that the digital age might render the accounting profession obsolete is gradually being replaced by confidence in the transformation of the accountant's role. A new profile of the accountant is emerging: the advisory accountant, a professional with technical expertise capable of assisting top management in strategic decisions by providing vital insights into a company's financial health. In this context, the rapid proliferation of numerous software options for a range of accounting services leaves professionals ill-prepared to make urgent and complex decisions. This situation jeopardizes the continuity of accounting businesses. This study proposes a multi-criteria model to assist accounting offices in selecting software for mandatory tax and accounting reporting. This aids in a secure transition to full digitalization of accounting offices, offering managers a tool to overcome the mentioned challenges and more. By employing the Value-Focused Thinking (VFT) methodology in conjunction with the FITradeoff decision support method, this study presents a methodological approach to the selection problem, guiding toward the best solution for each business profile.

7
  • GILSON PEREIRA DA SILVA
  • Diversification and Efficiency: Application of Data Envelopment Analysis in the definition of an investment portfolio in the Brazilian stock market
  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • MARIANA RODRIGUES DE ALMEIDA
  • THYAGO CELSO CAVALCANTE NEPOMUCENO
  • Data: 16-abr-2024


  • Resumen Espectáculo
  • Based on Data Envelopment Analysis and the portfolio management theory proposed by Harry Markowitz, this paper studies the efficiency of asset diversification to compose an optimal portfolio of stocks among the shares of companies listed on the Brazilian Stock Exchange (B3). It is founded that from economic data of the companies, allied to the macroeconomic and political conjuncture, the use of statistical resources and application of the Network Data Envelopment Analysis (NDEA), it is possible to construct a sample of papers whose diversified combination makes this investment portfolio optimal for the investor's profile. To carry out this assessment, a multiple case study was conducted, with an intentional sample of 180 companies registered at B3, with data referring to each quarter of the year 2022, disclosed by each company in the sample. The variables used in this evaluation were two inputs (operating expenses and total assets), two intermediate inputs (net income and total revenues) and two outputs (average return on shares in the market and volatility). Then, the output-oriented NDEA was used to identify which companies are efficient to compose a stock investment portfolio. To measure performance and analyze the portfolio, the Ibovespa index, the main performance indicator for shares traded on B3, was chosen as a benchmark. The test resulted in a positive response to the hypothesis formulated regarding the possibility of success of this diversification method. Finally, it concludes with the recommendation of the method, being an adequate strategy to assist investors in decision making. and that can be complemented by means of predictive resources, such as the bootstrap model.

     

2023
Disertaciones
1
  • DAYVISSON DAMASCENO DA NÓBREGA
  • FACILITATORS AND BARRIERS TO INNOVATION: A CASE STUDY IN A COMPANY IN THE SUGAR-ENERGETIC SECTOR

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • CARLA ALMEIDA VIVACQUA
  • MARIZA COSTA ALMEIDA
  • Data: 20-jun-2023
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Innovation is a systematic and multifaceted process, which involves several elements, internal and external to the organization. These elements are capable of promoting or hindering the development of innovations, considered as facilitators or barriers inherent to the process. Due to the relevance of the exposed theme, the present research has the general objective to analyze the main facilitating factors and the barriers to the innovation process in a large organization of the sugar-energy sector, located in the state of São Paulo. The methodological course was structured for an applied research, with descriptive and explanatory objectives, with a mixed approach (quantitative and qualitative) and a reasoned on a bibliographical and documental research and, later, by a survey and a case study. This research contributed to fill two gaps identified in the literature: (i) the in-depth understanding of the elements that significantly impact the development of innovations; and (ii) the identification of these elements in an organization of the sugar-energy sector, since no studies were found that explored this relationship, which becomes necessary to achieve the objective proposed in this study.The results found indicate that the company practices, predominantly, the innovation of processes, in an incremental way, with the expansion of its productive capacity as the main objective to the act of innovating. Regarding the internal facilitating factors, the following stand out: (i) human element: autonomy and freedom to express new ideas; (ii) organizational environment: organizational culture; (iii) resources: human resources; and (iv) managerial aspects: innovation as a strategic guideline; while for external facilitators, the following stand out: (i) clients: support and collaboration in the development of new ideas; (ii) competitors: data and information sharing; (iii) suppliers: support and collaboration in the development of new ideas; (iv) government: Law of Innovation and Law of Good; (v) technologies: cloud computing; and (vi) innovation networks: knowledge sharing. With regard to internal barriers, the following stand out: (i) human resources: limited time; (ii) institutional or organizational: inadequate communication flow; (iii) financial: return on long term investment; (iv) informational or knowledge: little maturity in R&D; and (v) technologies: difficulty in accessing, obtaining and using technological resources; while for external barriers, the following stand out: (i) market: market uncertainties; (ii) financial: bureaucracy for obtaining credit; (iii) government: bureaucracy for the commercialization of innovations; and (iv) informational or knowledge: lack of qualified people in the market.

2
  • TÉCIA DE LIMA SILVA
  • Artificial intelligence applied to project management: proposal of a framework

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • LUIZ AFFONSO HENDERSON GUEDES DE OLIVEIRA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • PEDRO CARLOS OPRIME
  • Data: 26-jul-2023
    Ata de defesa assinada:


  • Resumen Espectáculo
  • The project management has several approaches, techniques and methods, but these have not been sufficient in the face of increasing complexity of projects where it is necessary a significant amount of decisions to be made. Therefore, the academy and the organizations have invested in supplying the difficulties of project management through advanced analytical techniques, one of these techniques is the Artificial Intelligence. This study aims to propose a framework of applications, solutions and benefits present in the application of principles and tools of artificial intelligence in project management. To achieve this goal it was used the research procedure with four stages: (i) theoretical research through a systematic literature review, with analysis of 158 articles published in peer-reviewed journals, (ii) conceptual modeling of the framework, (iii) survey research applied to experts with scientific publication on the researched theme, for validation of the conceptual framework, and (iv) final structuring of the framework. As a result, the framework presents three dimensions: Benefits, Solutions and Applications. In the Benefits dimension, the application of the IA has as its main benefit the achievement of greater efficiency in the use of project resources. In the dimension Solutions, the most used AI tools in project management are genetic algorithms and artificial neural networks. In the applications dimension, the use of AI in project management are in schedule planning and resource planning. It is concluded that most of the research on the subject is in the search for improvement in the efficiency of resources, time and costs, through the use of genetic algorithms to plan projects in the civil construction sector.

3
  • CLAUDIO LUIZ PONTES JUNIOR
  • Geographical information system for EVTE analysis of offshore wind projects: proposal of a tool

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • SANDERSON C.MACEDO BARBALHO
  • Data: 28-jul-2023
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Offshore wind energy has become, in recent years, attractive to new markets with wind potential. One of the key factors for investment is the definition of the location of wind farms, mainly because they have high logistical costs in their installation and operation. Because of this, the use of decision support tools that consider technical and economic aspects in a georeferenced environment for the site of offshore wind farms is essential. The research aims to propose a georeferenced tool for the technical-economic feasibility study for offshore wind farm projects. The research procedure included four stages: i) theoretical research, through an exploratory and a systematic bibliographical review on the subject of the study; ii) conceptual modeling of the technical economic feasibility study; iii) development of the propose tool in a geographic information system environment; and iv) analysis of the research results, through the application of the tool in the coastal region of the state of Rio Grande do Norte. The tool developed in QGIS and in the Phyton language, has the main characteristic of including the traditional indicators of economic viability analysis (LCOE, NPV, IRR and payback) in a georeferenced environment. As a result, it was identified that the tool, in addition to assisting in the decision of location for the installation of offshore wind projects, with better results, can be used for projects in other sectors or also for the environmental zoning of a region of interest.

4
  • JÉSSYCA FABÍOLA RIBEIRO ATALIBA
  • Benchlearning in advertising campaigns: Benefits obtained in the Rapid Response to Syphilis project

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • HELIO ROBERTO HEKIS
  • JUCIANO DE SOUSA LACERDA
  • MIRIAM KARLA ROCHA
  • Data: 31-jul-2023
    Ata de defesa assinada:


  • Resumen Espectáculo
  • In an increasingly changing society, in which technological and social development take on a frenetic pace, knowledge and information become inputs of great value. For organizations to be efficient in environments with these characteristics, they need to look for ways that systematize knowledge, information so that they are consolidated and become a usable input in their processes. It is in this scenario that the Benchlearning tool appears, which aims to guide organizations and people to focus on organizational learning and continuous improvement from the knowledge acquired by observing other organizations considering their own characteristics and limitations. In public administration it is no different, in view of the obligation provided by law to be efficient, bodies and actors working in this sector need to have this constant concern in their actions. In the field of health, this concern assumes a much greater level of responsibility, given the vital need for the population to develop actions to promote health and prevent and combat epidemics, as is the case of the Syphilis epidemic in our country. In this sense, this study aims to identify the benefits of applying Benchlearning principles in an intraorganizational view in health communication campaign projects. The research procedure was structured in 4 stages: 1) State of the art of the benchlearning theme 2) Documentary analysis of research on the communication process in health projects; 3) Field research (case study directed to the first 3 campaigns carried out by the Rapid Response to Syphilis project); and 4) Identification of the benefits of the Benchlearning tool in health communication from an intraorganizational perspective. The initial analysis of the information obtained in the case study demonstrates the importance that experience and learning assume for the efficiency of the campaigns, at the same time that it points to a deficit of the project in not systematizing its lessons learned.

5
  • FERNANDA LAYSA MARIA RÊGO
  • Optimization in the transport and final disposal of urban waste: a proposal for readjustment in the State Plan for Solid Waste in RN
  • Líder : ARTHUR HARRY FREDERICO RIBEIRO KRAMER
  • MIEMBROS DE LA BANCA :
  • ARTHUR HARRY FREDERICO RIBEIRO KRAMER
  • KATYANNE FARIAS DE ARAUJO
  • MARIANA RODRIGUES DE ALMEIDA
  • RÉGIA LÚCIA LOPES
  • THIAGO ALVES DE QUEIROZ
  • Data: 21-dic-2023


  • Resumen Espectáculo
  • The New Legal Framework for Basic Sanitation (Law Nº 14.026/2020) in Brazil, set new deadlines for the extinction of dumps as a way of final disposal of solid waste. In the state of Rio Grande do Norte, the waste disposal situation has been gradually improving, however, many municipalities still use dumps as a form of final disposal, due to the high cost of implementing sanitary landfills. Aiming to solve this problem, intermunicipal consortiums emerged as a way to meet legal requirements regarding the final disposal of solid waste. Present in regionalizations, the consortiums are formed by a group of municipalities in which one is destined to receive the landfill and transshipment station are distributed in some municipalities as a way of facilitating the transport and temporary storage of solid waste. That said, this research aims to propose a new proposal for the relocation of transshipment station for three regionalizations in Rio Grande do Norte, through the application of the Location of facilities method, through a mathematical modeling set up according to the conditions and restrictions of the problem, as well as proposing an index by evaluating the efficiency of the RN's urban solid waste by applying the NDEA model. With the application of the developed modeling and the NDEA modeling, it is expected to find an optimal distribution of transshipment station with better economic viability and generate an index used by the state as an evaluator of the effectiveness of their waste management system, facilitator for the transfer of information between municipalities and governments, state and federal, promoting a comparison between the municipalities and using strategies adopted by benchmarking to improve the urban solid waste management of municipalities with inefficient.

6
  • LUANA PEREIRA NOGUEIRA
  • Performance measurement of port development and operation to support offshore wind: framework proposal

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • PRISCILA DA CUNHA JÁCOME VIDAL
  • Data: 29-dic-2023


  • Resumen Espectáculo
  • Offshore wind energy is proving to be an increasingly viable option, driven by the energy transition, technological advances and the maturity of the supply chain. This growth highlights the need to develop ports, onshore infrastructure and the connection between maritime and land-based activities to effectively support Offshore Wind Farms (OWFs). The complex development cycle of the port comprises the following phases: feasibility studies; engineering design; construction; andoperationalization. These phases involve a series of performance measures that can be structured to track project progress, monitor and evaluate operations, ensure environmental compliance, conduct risk analysis related to the port's performance, among other purposes. The objective of this study is to establish a conceptual framework for measuring performance throughout the various stages of port development. The research method involved: theoretical foundation and Systematic Literature Review; document analysis; case study; and, modeling, validation and proposition of the framework. As a result, it was observed that there is a lack of research on the performance of offshore wind ports. However, 26 drivers for their development were identified, along with 32 general drivers for port development. Finally, a conceptual framework was constructed, consisting of 7 dimensions, 25 pillars and 136 indicators.

2022
Disertaciones
1
  • EMANUEL MACEDO NETO
  • Technical-economic evaluation of the application of photovoltaic solar energy at airports: a case study at Fortaleza International Airport.

  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HERBERT RICARDO GARCIA VIANA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 15-feb-2022


  • Resumen Espectáculo
  • Brazil has one of the best solar resources in the world due to the high annual radiation that arrives in the country, combined with its geography, its climate and other fiscal aspects that make it an ideal location for the implementation of different solar projects. Given this In reality, this study presents an analysis of technical and economic feasibility for implementation of solar photovoltaic plants at airports in Brazil, more specifically at Fortaleza International Airport, object of this case study. For technical analysis, the geographical conditions of the region where the airport is located as well as the aspects of operation and maintenance of the system and the electrical network close to it. Economically, the PV system will be evaluated according to financial indicators based on cash flow, discounted as Net Present Value (NPV), Payback Period with Discount (DPBP), Internal Rate of Return (IRR) and Profitability Index (IR) and Cost Level of Electricity (LCOE). In addition, a sensitivity analysis and a probability distribution of the LCOE will be carried out to assess possible impacts on the investment value and financial indicators.

2
  • PAULA GONÇALVES SERAFINI
  • Sustainable Development Goals in Higher Education Institutions: Initiatives and Barriers and the Implementation Process

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • ANA REGINA BEZERRA RIBEIRO
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 07-abr-2022


  • Resumen Espectáculo
  • Higher education institutions (HEIs) are designated as important actors in the process of achieving the Sustainable Development Goals (SDGs) and the 2030 Agenda. As agents of knowledge, HEIs maintain a critical role in collaboration for a socially just, economically viable and environmentally sustainable world. As a general objective, this dissertation aims to understand how the SDGs and the 2030 Agenda are being incorporated into higher education institutions, analyzing in publications and research the initiatives, barriers and experiences of universities that are aligning with the SDGs and the 2030 Agenda. In the light of this context, the specific objectives of this work include a compilation of published articles on the theme that sought: i)  to understand the role of HEIs in the implementation of the SDGs, through a systematic review of the literature, identifying case studies of universities that are aligning with the theme;  ii) identify, through a bibliometric study, how the SDGs are being addressed in the publications of Brazilian theses and dissertations; and finally iii) how Brazilian federal universities are incorporating and disseminating the SDGs, highlighting successful initiatives that reflect alignment with the 2030 Agenda. From the adoption of a systematic review of the literature, a bibliometric study and empirical research with federal public universities, it was possible to gather a large balance of results. These analyses consisted of a first effort to survey and share the situation of the knowledge about the existence of the 2030 Agenda, this being research that contributes to foster dialogue and improve experiences that should be a guide to modify this reality. All studies and analyses indicate that there is still a trajectory to be traced, mainly because higher education institutions act on their own, without effective coordination of actions. It was also possible to identify the temporal evolution of research, the areas and institutions that stand out the most, as well as the SDGs that have been more addressed in theses and dissertations, pointing out that this process needs to be more driven by institutions, encouraging master's and doctoral students to reflect how their research impact and influence the SDGs. All elements and results have been structured in different dimensions, providing fundamental information on how HEIs can implement the SDGs and how the SDGs contribute to the development of these institutions, highlighting the priority role that the university acquires in achieving these global objectives.

3
  • AUGUSTO ANDRÉ SANTOS DE SOUZA
  • MULTICRITERIA DECISION MODEL FOR PRIORITIZATION OF QUALITY OF WORK LIFE ACTIONS

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • JÔNATAS ARAÚJO DE ALMEIDA
  • RICARDO PIRES DE SOUZA
  • Data: 13-dic-2022
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Several public administration agencies and entities have developed Quality of Working Life – QWL and occupational health programs. Such programs aim, in short, to improve the well-being of workers in the organizational environment and, therefore, the quality of the service provided. The operationalization of these programs usually deals with numerous challenges of decision, between then which projects and actions should be prioritized, meeting the organization's criteria and needs, under some restrictions. This work proposes to develop a multicriteria decision-making support model capable of helping to prioritize QWL actions in the context of a federal educational institution, with about 3 thousand civil servants. The specialized literature indicates that the most used methods in Operations Research in the context of complex decision making are characterized by approaching the solution of decision problems through multiple criteria, encompassed by the term Multiple Criteria Decision Analysis - MCDA. For the modeling, the constituent elements of the problem will be explored, such as the objectives, criteria, alternatives, decision actors, intrinsic restrictions and uncontrolled factors. It is expected that the proposed model may be subsidiary to the composition of a portfolio of actions capable of meeting the defined objectives, providing opportunities for the institution to improve the effectiveness of actions in the area of QWL and occupational health, and the search for the management of the resources efficiently, mainly in a context of budget constraint.

4
  • JÉSSICA RAYANY RODRIGUES SILVA
  • Green hydrogen: proposed guidelines for market development

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • ELBIA APARECIDA SILVA GANNOUM
  • PRISCILA DA CUNHA JÁCOME VIDAL
  • Data: 14-dic-2022


  • Resumen Espectáculo
  • Renewable energy sources have become competitive as a consequence of technological development, incentive policies and other factors. Although there are several benefits associated with the use of this energy modality, electricity generation by these sources depends on meteorological and climatic factors, which limits it to meet the hourly demand of electricity in the market.  Green hydrogen (H2V) emerges as the main alternative of energy storage from renewable sources to fill this gap and as the central pillar of decarbonisation of the economy, given that it also enables energy transport over intercontinental distances, in addition to its versatility of industrial applications. The study aims at proposing guidelines for the development of green hydrogen in a country that has a high potential of renewable energy sources. The research was developed in three stages: i) theoretical research on the themes, characteristics of H2V, prospective studies on the market, value chain and standards; ii) case study on roadmaps for green hydrogen in pioneer countries and; iii) modeling of guidelines for the development of the green hydrogen market in a country with high potential of renewable energy sources. As a result, 11 guidelines that contribute to the development of green hydrogen were identified, grouped in the following dimensions: Market, Regulation, Infrastructure, and RD&I.

5
  • AMANDA BRAGA MARQUES
  • MULTICRITERIA DECISION SUPPORT MODEL: CASE STUDY FOR THE ACQUISITION OF EQUIPMENT FOR REDUCING WATER CONDUCTIVITY IN A MEDICINES INDUSTRY
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • CÂNDIDO JORGE DE SOUSA LOBO
  • HEITOR MEDEIROS FLORENCIO
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • Data: 15-dic-2022
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Purified water is a fundamental element in the composition of medicines, its production must be in perfect alignment from pre-treatment to storage and circulation since water must be stored and distributed in order to avoid microbiological and physical recontamination (Chemical and biological). Water purification can occur through a combination of purification systems such as ion exchange, reverse osmosis, deep filtration, or another process that meets the requirements of RDC No. 301 of August 2019 and the Brazilian Pharmacopoeia 6th edition of 2019. Thus This work aims to develop a multicriteria decision support model to assist in the acquisition of water conductivity reduction equipment for the water treatment plant of the Food and Drug Research Center (NUPLAM), through a case study developed in this supplementary unit that is part of the Federal University of Rio Grande do Norte (UFRN). The equipment that constitutes any stage of the water treatment plant process has a long life and high acquisition costs, making it a decision with a lasting impact. As a result, we seek to find a decision support model that is validated and that assists this acquisition in a rational and safe way since all the purified water production of this station is used for the production of Olanzapine 5 and 10mg, Hydrochloride of Fingolimod 0.5mg and alcohol 70 (hydrated ethyl alcohol 70º INPM), and any variation in its quality or inefficiency parameters would entail inestimable losses directly linked to the current registration of production and distribution with ANVISA.


6
  • ALESON BELO DA SILVA
  • MULTI-CRITERIA DECISION MODEL FOR SELECTION OF EMPLOYEES TO DEVELOP OF HOME OFFICE WORK IN A CALL SERVICE COMPANY

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • RODRIGO JOSE PIRES FERREIRA
  • Data: 16-dic-2022
    Ata de defesa assinada:


  • Resumen Espectáculo
  • The world quickly experienced a change in the way of working due to a worldwide need caused by the coronavirus pandemic and the perception of advantages that telework (home office) presented itself to companies that work with processes and customer service. However, not all employees have the same adaptation and performance when performing their activities outside the company's premises and not adapting to work remotely can have negative consequences on the health of employees and, consequently, on the achievement of the organization's goals. With this scenario, the decision support multicriteria analysis presents itself as an application tool to the decision process in the selection of employees with the best profile for telework activities. This research aims to develop a multi-criteria decision model for selecting employees to work remotely in a telephone service company located in the state of Rio Grande do Norte / Brazil, based on the flexible elicitation concepts of the FITradeoff (Flexible and Interactive) method Tradeoff). FITradeoff is a method for eliciting scale constants that was created according to the scope of the Theory of Multi-Attribute Value (MAVT). Thus, it is expected that the model to be developed will be able to provide information to support the choice of employees to carry out work in a telework regime, based on consistent prioritization criteria, supporting decision-makers in defense of the choice made.

2021
Disertaciones
1
  • DELLANO JATOBÁ BEZERRA TINOCO
  • INDUSTRY 4.0 AND WIND ENERGY: A DIAGNOSIS OF WIND SECTOR SERVICE COMPANIES IN RN
  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARCUS VINICIUS DANTAS DE ASSUNCAO
  • Data: 25-feb-2021


  • Resumen Espectáculo
2
  • FLAVIO LEITE RODRIGUES
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • EDUARDA ASFORA FREJ
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RICARDO PIRES DE SOUZA
  • Data: 02-mar-2021


  • Resumen Espectáculo
3
  • LUCAS ARAÚJO DOS SANTOS
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • JOSE ALFREDO FERREIRA COSTA
  • EDUARDA ASFORA FREJ
  • Data: 04-mar-2021


  • Resumen Espectáculo
4
  • JURANDIR BARRETO GALDINO JUNIOR
  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • CUSTODIO LEOPOLDINO DE BRITO GUERRA NETO
  • ION GARCIA MASCARENHAS DE ANDRADE
  • Data: 22-mar-2021


  • Resumen Espectáculo
5
  • PRISCILA HELENA ANTUNES FERREIRA POPINEAU
  • MÃE LUIZA STAIRWAY AS AN ENTERTAINMENT SPACE FOR CHILDREN IN THE CONTEXT OF A SUSTAINABLE CITY

     
  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • ANA REGINA BEZERRA RIBEIRO
  • HENRIQUE ROCHA DE MEDEIROS
  • HERBERT RICARDO GARCIA VIANA
  • JULIO FRANCISCO DANTAS DE REZENDE
  • Data: 09-abr-2021


  • Resumen Espectáculo
  • In the perspective that sustainable urban development is fundamental to the quality of life of society, the United Nations (UN) directed the Sustainable Development Objective (SDG) 11 for the construction and management of urban spaces, in order to make inclusive human settlements and safe, resilient and sustainable cities. In this context, cities should be places where children and teenagers, especially at risk and social vulnerability, can socialize, observe, learn and develop their role as citizens with rights and duties in their community. This research aimed to assess how the Escadaria de Mãe Luiza is perceived, as an instrument of a sustainable city, in the historic moment of the Covid 19 pandemic. An ethnographic study of social actors was carried out, with questionnaires applied to children and relatives, as well as free and systematic observations on the use of the Escadaria de Mãe Luiza. The results show that 91% of the relatives affirm that there is no offer of public spaces for children in the neighborhood, that is, the Escadaria de Mâe Luiza, Natal, RN, Brazil is not perceived as an urban equipment aimed at children. Still, 57% of children use the space to play, although 68% of those responsible report problems related to physical infrastructure and 50% are afraid of violence. Children and adults reported that the Escadaria de Mãe Luiza was a means of mobility for the community, allowing access to the beach and the bus stop. Finally, improvements were suggested for the space: the installation of a playground (58% of the relatives and 100% of the children) and infrastructure repairs (33% of the relatives). Thus, it is suggested an urban planning of high intensity and intercultural participation, for the construction of public spaces in the name of collective life.

     
6
  • INGRID REBOUÇAS DE MOURA
  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • ENIO FERNANDES AMORIM
  • HERBERT RICARDO GARCIA VIANA
  • HUMBERTO DIONISIO DE ANDRADE
  • JOSE ALFREDO FERREIRA COSTA
  • Data: 27-may-2021


  • Resumen Espectáculo
7
  • TIAGO DE OLIVEIRA BARRETO
  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • MARIO ORESTES AGUIRRE GONZALEZ
  • DANILO ALVES PINTO NAGEM
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • SHIRLEY LIMA CAMPOS
  • Data: 18-jun-2021


  • Resumen Espectáculo
8
  • LEANDRO DE MEDEIROS DANTAS
  • ACCURACY OF BASE AND TEMPORAL RECONCILIATION FORECAST METHODS OF ONSHORE OIL WELL CASING TUBES DEMAND: THE CASE OF BRAZIL’S STATES OF RN & CE

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • JOSÉ FRANCISCO MOREIRA PESSANHA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 23-jun-2021


  • Resumen Espectáculo
  • The decline in production of mature oil and gas fields has led companies to further optimize their inventory and acquisition costs. This work aims to compare the accuracy of different methods of base and temporal hierarchy forecasting of demand for coating tubes for onshore oil wells in Brazilian states of Rio Grande do Norte and Ceará (RN & CE). The research method was exploratory used in the forecasting methods: naive, seasonal naive, ETS (ExponenTial Smooth), ARIMA (AutoRegressive Integrated Moving Average) and THETA, with accuracy metrics: MAPE (absolute mean error), sMAPE (synmetric mean absolute percentage error), RMSE (root mean squared error) and MASE (percentage error absolute mean of scale), using a training approach in the period from 2010 to 2016 and testing in the years 2017 and 2018. For the base forecasts, the ETS and ARIMA methods match the best of the results, the benchmark itself (naive). Considering the temporal reconciliation, there were several improvements in different methods and metrics applied, however, not being unanimous in all cases. It is highlighted the THETA method when using this approach, which occurred because the base accuracy is low, therefore being more efficient in this scenario of low accuracy. The different results between the frequencies can be explained by the difficulties of the reconciled models of capturing, with relative accuracy, as components of trend and seasonality of the models.

9
  • JORDANA CRISLAYNE DE LIMA PAIVA

  • Performance measurement in communication processes for health promotion: Case study in the project “Syphilis No”

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • HELIO ROBERTO HEKIS
  • JUCIANO DE SOUSA LACERDA
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • LUCÍA SANJUÁN NÚÑEZ
  • ALIETE CRISTINA GOMES DIAS PEDROSA DA CUNHA OLIVEIRA
  • Data: 30-jun-2021


  • Resumen Espectáculo
  • Organizations that promote health projects and programs also feel the need for quick responses to their actions, especially when epidemics such as the Corona Virus occur. Public health projects, in most cases, interventions through communication aimed at a target audience. However, to define the efficiency and effectiveness of a project that aims to promote collective health, there is a need to measure its performance. The objective of the study was to propose a performance measurement system for activities in the interinstitutional communication process applied to projects in the health area. The research method is defined by an applied nature, a qualitative-quantitative approach and using the technique of the case study of the project “Sífilis Não”. The research procedure included four stages: 1) theoretical research; 2) field research, through the single case study of the “No Syphilis” project; 3) modeling the communication process; and 4) structuring the performance measurement system for communication activities focused on health promotion. As a result a performance measurement model is proposed, which comprises five dimensions with 28 indicators: D1-Processes, with 8 indicators; D2-Results with seven indicators; D3-Impact, with 5 indicators; D4-Learning, with 5 indicators and; D5-Budget, with 3 indicators.

10
  • ISABELE MAGALDI ALMEIDA DE FREITAS
  • Performance Measurement for International Cooperation: Model proposal based on the “Syphilis No!” Project

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • ALIETE CRISTINA GOMES DIAS PEDROSA DA CUNHA OLIVEIRA
  • HELIO ROBERTO HEKIS
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • THAISA GOIS FARIAS DE MOURA SANTOS LIMA
  • Data: 30-jun-2021


  • Resumen Espectáculo
  • International Cooperation is an important means for strengthening institutional capacities and developing countries in the most diverse areas, including health. However, there is a knowledge gap in the literature regarding the development of specific performance measurement systems for international cooperation agreements and activities that go beyond the financial perspective or factors intrinsic to the object of cooperation. The objective of this study is propose a model to measure the performance of international cooperation activities aimed to public health projects, using as a case study the experience of the "Sífilis Não!" Project. The research is applied in nature, takes a qualitative-quantitative approach with the research case as a methodological procedure. The research is comprised of three stages: i) theoretical research, through the Systematic Literature Review (RBS) technique; ii) field research, conducted through a research case, which had as sources of information project documents, online information and interviews with key project participants and experts in international cooperation; iii) structuring of the performance measurement system. The proposed model has 23 indicators distributed in 6 dimensions: Sustainability (3), Result (9), Stakeholders (2), Processes (5), Learning (2) and Resources (2). The proposed performance indicators showed that the international cooperation activities of the “Sífilis Não!” Project were diversified, including the entire typology presented by the Brazilian Cooperation Agency of the Ministry of Foreign Affairs. Thus, it contributed to disseminating the syphilis agenda in the fields of health, education and science and technology, in addition to problematizing the syphilis epidemic in countries that did not have it on their public health agenda.

11
  • ADRIANA GEORGIA BORGES SOARES
  • LEAGILE VALUE CHAIN IN OFFSHORE WIND POWER DESIGN AND CONSTRUCTION: PROPOSED GUIDELINE FRAMEWORK

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 30-jun-2021


  • Resumen Espectáculo
  • A value chain of offshore wind energy, especially the stages of project and construction determine, to a large extent, the price of electricity. Starting from the budget, you need to implement installation and planning techniques to increase your competitiveness. A strategy that can increase or perform the value chain is leagile. A flexible strategy is defined as being a combination of exogenous and agile paradigms, as the aim of eliminating waste and at the same time increasing the quality and flexibility of an organization. The objective of the dissemination is to provide a framework of guidelines with the application of two Lean and Agile principles for the management of the value chain of the project and construction stages of offshore wind power plants. A research is characterized as a descriptive type, of an applied nature, of an inductive character with a qualitative approach. The procedure encompasses three stages: i) first, contemplating the theoretical foundation by means of a Systematic Bibliographic Review (RBS) of leagile with analysis of 92 articles and a traditional bibliographic review two topics value chain, offshore wind energy and life cycle Offshore wind power common to the project and construction stages; ii) the second stage considers the elaboration of the conceptual framework based on an analysis of the triangulation of information, advinced with the information obtained on the theoretical foundation; and iii) the third stage or conceptual model was analyzed with the participation of non-subject specialists. As a result, the framework contemplates guidelines for the predominance of Lean or Agile approaches for each stage of the project and construction of an offshore wind power plant. As identified guidelines for: adaptation of activities to local culture; standards and standards to be met; Identification and Involvement two stakeholders; One-stop-shop; Geographic Information System; Historical planning and involvement of two stakeholders; Use of virtual prototyping (micrositing) for turbine selection and layout optimization; Aquisição e fabricação Make-to-order; Collaboration and sharing of rocks between companies; Use of modular components e; Agile response to weather forecast errors and planning.

12
  • HARETON RIBEIRO GOMES
  • EFFICIENCY EVALUATION OF THE SURVEILLANCE ROCK LAUNCH OPERATION: A NETWORK DEA APPROACH AND GAME THEORY.

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • Bruno Torres
  • ENZO BARBERIO MARIANO
  • JOSE HENRIQUE FERNANDEZ
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 01-jul-2021


  • Resumen Espectáculo
  • This research aimed to propose a methodology to evaluate the efficiency of the Sounding Rocket Launch Operation (SRLO) through Network Data Envelopment Analysis (NDEA) and game theory, for suborbital rockets, launched at from a launcher with an inclined ramp, with the adjustment parameter, the calculation of ballistic wind for the launch region, in order to allow SRLO managers to make their decisions based on benchmarking analyzes, since there is a lack of efficiency analyzes on rockets and SRLO. Investments in the Brazilian aerospace sector become more contingent due to the country's current economic scenario. This requires the Brazilian aerospace sector to optimize its financial resources, therefore Ghana for the better use of these resources, and consequently, an increase in the efficiency of the internal processes of its executing agencies, become indispensable to achieve the economic and financial results desired by the country. In this context, the measurement and improvement of the SRLO efficiency of the Brazilian Launch Fields made it possible, in addition to providing better services to the Center's customers, a better allocation of resources and increased productivity, in an increasingly competitive and super-specialized sector. The research on SRLO will have a time frame from 2009 to 2019 in the launches of space vehicles of the training rockets project launched from the Barreira do Inferno Launch Center (CLBI- Centro de Lançamento da Barreira do Inferno) observing 24 launches. From this analysis, the results show that there was high efficiency of launches in the Launcher Adjustment Stage (LAS) with an average of 75.40% due to the OLFS control actions performed by the Launch Center team at this stage and a very low Efficiency in launches in the Atmospheric Flight Stage (AFS) with an average of 13.50%, due to the interference of exogenous factors in the OLFS process at this stage, mainly from the launch field atmosphere, so the average Global Efficiency of launches was of 9.80%, a value close to the efficiency of the EVA stage. This new approach sought to answer how a mathematical technique can help suborbital launch field managers' decision making.

13
  • HELDER RODRIGUES FERREIRA
  • Heliothermal solar energy: concentrating solar power technology components suited to the characteristics of the Brazilian northeast

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 29-jul-2021


  • Resumen Espectáculo
  • The political and social awareness, as well as the global anti-coal paradigm shift, allied to a growing awareness of society to the energy issue, in its various aspects, promoted a change to the use of renewable energies. Of the various ways to obtain energy, solar energy is one of the least impacting on the environment, in addition to being economically viable today. In order to identify the components of the Concentration Solar Thermal Energy (CSP) technology suitable for the characteristics of Solar Radiation in Brazil, the study was developed from a systematic literature review on technologies of the components of heliothermal solar energy and a case study of an international project for the production of electrical energy by solar thermal, based on cylinder-parabolic technology. In addition, a study was carried out on the production of electric energy by thermal solar, solar insolation and global solar radiation, as well as acquiring knowledge about the equipment used and the maintenance criteria of the electric energy production unit. As a result, the identification of CSP technology components suitable for the characteristics of Solar Radiation in Brazil was observed, as well as the identification of a location with technical and environmental feasibility for the implementation of a plant.

14
  • LÍLIAN OLIVEIRA LIMA
  • Environmental impacts of offshore wind projects: proposal for management programs

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 29-jul-2021


  • Resumen Espectáculo
  • The diversity and availability of natural resources give Brazil excellent opportunities to develop in a sustainable way, combining economic growth, social inclusion, and environmental conservation. In this context, electricity plays a fundamental role in this development. The government's strategy to meet the increase in energy demand is the transition from the predominantly fossil matrix to an energy matrix of clean and renewable sources. Due to the accelerated technological development of the turbine, offshore wind energy appears as a viable option already explored in several countries. Offshore wind farms allow the use of turbines with greater power than on land, use of an unexplored maritime area, in addition to other advantages. The objective of the research is to propose programs for managing the environmental impacts of the environmental impacts of offshore wind projects in Brazil. The research method is characterized as descriptive, of an applied nature, with inductive logical argumentation, with a qualitative approach and carrying out case studies. The research procedure included three stages: theoretical research, conducting case studies and systematizing the proposal. As a result, environmental impact management programs are presented with the aim of reducing negative impacts and enhancing the positive impacts of offshore wind farms. The programs were systematized according to the macro-phases of the life cycle of an offshore wind project: installation, operation and maintenance and decommissioning. The proposal contributes so that the management of environmental impacts is better understood and managed by offshore wind farms entrepreneurs and by technicians from regulatory institutions.

15
  • ANDRESSA MEDEIROS SANTISO
  • Industrial development of the offshore wind supply chain in new markets

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • ELBIA APARECIDA SILVA GANNOUM
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 02-ago-2021


  • Resumen Espectáculo
  • The offshore wind installed capacity has increased significantly in the last decade in European and Asian countries, as a result of the turbine technological development and the reduction in the leveled cost of energy. To further reduce the cost of this source, it is important to gain experience in the sector's supply chain. Due to the increase in the turbine components sizes, which made transport logistics complex, and the great potential identified in new markets, the industrial development of the regional chain can contribute to greater competitiveness in the sector. In addition, the development can lead to economic growth, job creation and improvement of regional infrastructure. This study aims to propose a model of the industrial development process of the offshore wind supply chain in new markets. The research was carried out in three phases: theoretical research, field research and structuring of results. i) In the theoretical research, the systematic literature review method was used with the analysis of 94 publications on the topic of creating new paths, industrial development of wind energy and its chain, and the existing synergies with the onshore wind, oil and offshore gas and other industrial sectors. As a result, four phases were systematized: identification of the need for the new sector; sectoral and industrial planning; industrial development and maturity; and sectoral and industrial renewal or decline. ii) In the field research, a case study of the industrial development of the offshore wind supply chain was conducted in countries with a mature chain: Denmark, Germany and United Kingdom, and with an emerging chain: China and Taiwan. iii) The third phase included the analysis of the results and structuring of the model proposal. The proposed model includes measures involved in the industrial development process of a new sector, contributing to the structuring and debate of public policies in new markets.

16
  • ANA FLÁVIA ALVES DOS SANTOS
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • JOSE ALFREDO FERREIRA COSTA
  • MÓNICA DUARTE CORREIA DE OLIVEIRA
  • Data: 13-ago-2021


  • Resumen Espectáculo
  • The excess demand profile in relation to the available care capacity is a reality in public health services. In the context of Intensive Care Units (ICU) in Brazil the scenario is one of inequality: out of the 45,848 ICU beds distributed among 532 of the 5,570 Brazilian cities, only 49% are available to the Unified Health System (SUS), while the amount corresponding to 51% is reserved for the benefit of only 23% of the population. Given this scenario, the multicriteria decision support analysis (MCDA) acts as a potential tool to application in the decision-making process of resource allocation due to the robustness and capacity of the multicriteria methods to consider conflicting criteria. This research aimed to develop a multi-criteria model to support the decision for allocation of Adult ICU beds in the state of Rio Grande do Norte, which are under the management of the Complexo Estadual de Regulação (CER/RN). A twelve-step framework was used to apply the PROMETHEE I and II methods. The prioritization problem was approached from the perspective of the P.γ ranking problem in which six clinical vignettes based on real patients were ranked in order of preference, defined by the observed value judgments of the decision maker. Two pre-orders were recommended: a partial one, in which four pairs of actions were incomparable to each other, and a complete one, in which relationships between each pair of alternatives were described. The sensitivity analysis performed identified considerable robustness of the model since changes in positions in the rankings could be justified by the proximities of the values of each patient's positive and negative over-ranking fluxes. Thus, the proposed model formalized the decision-making process of prioritizing access to adult ICU beds and granted it a transparent and rational character by structuring the considered elements.

17
  • ANDREZA MAIARA SILVA BEZERRA
  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • HENRIQUE ROCHA DE MEDEIROS
  • JULIO FRANCISCO DANTAS DE REZENDE
  • ANA REGINA BEZERRA RIBEIRO
  • Data: 24-ago-2021


  • Resumen Espectáculo
18
  • AMANDA GOMES DE ASSIS
  • CLASSIFICATION OF INVENTORY OF MATERIALS AND DRUGS WITH MULTI-CRITERIA SUPPORT TO DECISION: CASE STUDY IN A UNIVERSITY HOSPITAL

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • LUCIANO MENEZES BEZERRA SAMPAIO
  • IRAMI ARAUJO FILHO
  • Data: 25-ago-2021


  • Resumen Espectáculo
  • In order to achieve a good level of functioning, each and every organization needs to define inventory levels appropriate to its supply. In order to corroborate with inventory planning and control, there is a usual classification method known as ABC classification, which categorizes items in stock according to a criterion, which is usually the demand or the monetary value of the item. It can be said that currently classifying items in stock according to a single criterion does not actually represent the stock, and there are other criteria to consider, such as obsolescence and criticality. Thus, the research aims to propose and develop an ABC classification model with the multicriteria analysis method FITradeoff in the stock of materials and medicines of a university hospital in Natal-RN. With this, the aim is to contribute effectively to the organization of the stock of medicines in a university hospital, reaching benefits such as reducing the disparity between the physical and accounting stock, reducing waste with expired medicines, reducing ruptures due to lack of material, reducing the carrying amount of the inventory.

19
  • MAIKO SATURNINO CABRAL DE OLIVEIRA
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • KARLA SOUSA DA MOTTA
  • RICARDO PIRES DE SOUZA
  • Data: 25-ago-2021


  • Resumen Espectáculo
20
  • GABRIELA SOARES DO NASCIMENTO
  • LOGISTICS DECISIONS IN THE INSTALLATION OF OFFSHORE WIND PLANTS: FRAMEWORK PROPOSAL

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • ELBIA APARECIDA SILVA GANNOUM
  • HUMBERTO DIONISIO DE ANDRADE
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • SOLANGE MENDES GERALDO RAGAZI DAVID
  • Data: 03-sep-2021


  • Resumen Espectáculo
  • Logistics influences production and distribution costs and time in several sectors. In the offshore wind energy sector, installation logistics costs can reach 20% of CAPEX. Two relevant factors in the sector are: the accelerated technological development, with an increase in the rated power and in the dimensions of the turbines; and the increased distance from the offshore wind farms to the coast, these influence the costs of installing offshore wind farms. The study aims to propose a framework for logistical decisions for the installation of offshore wind farms. The research method is characterized as descriptive, with a qualitative-quantitative approach. The research procedure included theoretical research on offshore wind energy, installation of offshore wind farms and logistics, using systematic literature review. The field research consisted of a survey with 29 experts from 14 different countries to validate the conceptual framework. As a result, the framework contemplates 8 logistical decisions required in the installation of an offshore wind farm that impact “time” and “cost” performance objectives. Logistics decisions are influenced by factors: environmental and meteorological conditions, project characteristics, turbine characteristics, characteristics of available vessels, availability of infrastructure for installation logistics and stakeholders. Finally, it is concluded that the proposed framework presents the importance of decision making with a global view, highlighting that taking only one decision not combined with the others can harm and increase the costs of the next decision.

21
  • MONALISA DA SILVA GODEIRO
  • Characterization of a green port industry to support the offshore wind sector

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • ELBIA APARECIDA SILVA GANNOUM
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 10-sep-2021


  • Resumen Espectáculo
  • The use of renewable energy is one of the most efficient ways to compensate and neutralize carbon in the environment, as an alternative to the traditional energy system. In this context, it is a potential alternative to offshore wind energy. However, the wind turbine to be deployed at sea is evolving at an accelerated pace, in terms of power, dimensions and weight. This increase in dimensions and weight brought challenges in transporting and installing the components, as turbines above 5 MW have severe restrictions for road transport. Therefore, support through a port is necessary, as a link between land and sea activities, suitable for the complex activities of development and operation of offshore wind farms, so that in its area it is possible to manufacture large components, as well as support for installation and O&M, also based on sustainability actions, through the concept of green port industry. The objective of the research was to identify the characterization factors of a green port industry to support the offshore wind sector. The research method included: i) exploratory theoretical research; ii) Systematic Literature Review (RBS); iii) analysis of technical reports; iv) development of the conceptual framework; v) case study of ports operating in Germany, Denmark and the United Kingdom; vi) analysis of intercases and minimum requirements to the ports; vii) validation of the proposed model, based on the survey method with application of a questionnaire to experts in the field; and viii) analysis of results and conclusions. Therefore, the main product of the research is the development of a validated model with 70 factors that describe what is desirable to characterize a green port industry, classified into six dimensions: (1) physical characteristics, consisting of 15 described factors; (2) Port layout, in which 17 factors were listed; (3) connectivity, in which 6 factors were explored; (4) port operation, with 8 factors; (5) performance optimization, with 14 factors; and (6) governance for sustainability, consisting of 10 observed factors. Another main contribution of the study was to highlight the importance of studying industrial and green ports, as well as the conceptual definition of what a green port industry means for the offshore wind sector. It also contributed to the identification of minimum acceptable requirements for this type of port. Thus, it is expected that the study will also contribute to the dissemination of knowledge in academia, investors, public policy developers and other stakeholders present in the offshore wind value chain.

22
  • JADSON FERREIRA JACOB
  • MULTICRITERIA DECISION ANALYSIS MODEL APPLIED TO UROLOGICAL SURGERY ROW MANAGEMENT: CASE STUDY IN A UNIVERSITARY HOSPITAL

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • JOSE ALFREDO FERREIRA COSTA
  • IRAMI ARAUJO FILHO
  • Data: 15-sep-2021


  • Resumen Espectáculo
  • Urology is a surgical specialty of medicine that acts on the urinary tract of men and women and on the male reproductive system. The urologist is responsible for treating organs such as kidneys, bladder, urethra, ureter, testicles, penis, prostate and others. There are several types of surgeries involving this specialty, from the simplest such as vasectomy to the most complicated, such as tumor removal and organ transplants. For urological surgeries, within the scope of the Sistema Único de Saúde - SUS, there are queues to perform the procedures, generating patient apprehension and even the evolution of the disease due to the delay in the surgery. In this context, hospital managers must seek the efficient use of resources and patient satisfaction at the lowest cost. Among these concerns, the topic of surgical interventions is particularly important due to its representativeness in hospital operating costs. In addition, queues at public hospitals in Brazil are common, with a large concentration of patients and prohibitive waiting times in various sectors, including surgical centers. In elective surgeries, when an urgency and emergency procedure is not necessary, queuing also occurs. In these lines, a patient with a less severe condition can wait for the procedure for several years, and may have complications in their health condition. At the Hospital Universitário Onofre Lopes - HUOL, there are more than 2,000 people queuing for elective surgery at the urology clinic, and the wait can last for up to two years for the simplest cases. This situation worsened with the suspension of elective surgeries during the pandemic period of COVID-19. Thus, the present study aims to develop a multicriteria decision analysis model for the management of urological surgery queues at a university hospital. As a method of study, an applied, descriptive study of documentary research and case study will be carried out. The study will start by analyzing cases in the literature for applying multicriteria decision analysis techniques in surgical environments for patient selection, followed by a survey of the criteria currently used in the hospital and identification of the process actors for structuring the problem. After structuring the problem, the main objectives will be identified and measured according to criteria that will guide the development of the proposed model. The selection of the most appropriate method will be carried out after structuring the problem and identifying the decision maker. At the end of the study, the development of a model is expected to support decision makers to optimize the queue of urology surgeries, aiming at transparency and agility in all procedures.

23
  • VALDEIZA DANTAS DE ANDRADE FIALHO
  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 23-sep-2021


  • Resumen Espectáculo
  • For a long time, humanity has created policies that are concerned with infant mortality, due to several reasons: hunger, poverty, health conditions, wars, disasters and epidemics. In the neonatal period, corresponding to the newborn's life cycle up to 28 days, the highest rate of infant death is concentrated, especially in the early neonatal period, which comprises the range of 0 to 6 days of life. At the end of hospitalization, the patient is expected to be fully recovered or in a better state of health, compared to the beginning of hospitalization, but during this period, situations in patient care may occur, which worsen or cause adverse events (AEs). Adverse events are problems generated during the treatment or care process for the patient, which causes some damage to him, which may prolong his hospitalization for treatment, sequel him, incapacitate him or lead him to death. The occurrence of AEs evidences the existence of problems present in the care process, which may result in damage to the patient, family suffering, waste, rework, prolongation of the patient's hospitalization time, increase in the time of clinical or medical intervention, increased demand beds (intermediate and ICU), employees, equipment and exams, increased cost of care, operational financial losses, compromised image of the health establishment, among others. In view of the above, patient safety emerges as a fundamental issue for managers to ensure the efficiency of the management of health facilities and the quality of service. This project aims to carry out an analysis of the activities performed by the nurses of the Neonatal Intensive Care Unit (neonatal ICU) of a Brazilian Maternity Hospital, aiming to identify and analyze the contrants present in the activity, the occurrence of AEs and the strategies and regulations undertaken by nurses to avoid or mitigate adverse events and ensure patient safety. Bibliographic, documentary and field research will be carried out. The field research consists of the application of the Ergonomic Analysis of Work (EAW) method with a focus on the activity of nurses during the process of caring for newborns in the neonatal ICU. With this, it is expected to formulate a diagnosis of the activity, with respect to the occurrence of adverse events, and to present indications of improvement in the nursing care of the neonatal ICU, in order to avoid and mitigate adverse events with neonate patients, and to contribute for technical-scientific and methodological knowledge of Ergonomics and patient safety.

24
  • MAYARA OHANA ALVES DE SOUZA
  • Development and application of a model for qualification of industrial process performance through the use of
     statistical process control tools
  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSÉ FRANCISCO MOREIRA PESSANHA
  • Data: 04-nov-2021


  • Resumen Espectáculo
  • The general objective of this work was to develop and apply a model for process performance qualification of industrial processes with statistical tools. As part of this objective, design of experiment, as well as analyzes of process stability and capacity and the evaluation of these results by two types of sampling plans, single and double from ANSI / ASQ Z1. 4 for attributes. This paper tries to answer the following question: How to make the performance qualification of industrial processes with statistical base? Thus, we studied the process and product specification variables of an industrial process, the rolling process of a packaging industry through the use of statistical tools for control and performance in a case study. The main tools used are: design of the experiment, ACF (autocorrelation function) and ACFP (partial autocorrelation function) plots, individual control plots with Western Electric rules application and adjustment of an ARIMA model for autocorrelated data. From the results obtained in the case study, the model for the process performance qualification of industrial processes with statistical tools was developed, which has three main steps: definition of the data to be used in the qualification, order of execution of the analyzes and order of execution of the evaluation of the results.

25
  • ÍCARO FERNANDO FONSÊCA BRAGA
  • Evidence-based maintenance: a study applied to a city’s network of public hospitals

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • CUSTODIO LEOPOLDINO DE BRITO GUERRA NETO
  • ROBERTO DOUGLAS DA COSTA
  • Data: 30-nov-2021


  • Resumen Espectáculo
  • Although the maintenance of medical equipment has been well planned and executed for over 30 years, however few studies have been carried out to measure and evaluate its effectiveness in terms of reliability and failure severity. The lack of empirical evidence limits the ability of clinical engineering (CE) professionals to review maintenance strategy and improve the effectiveness of their work, as well as focus on the equipment and tasks that could provide the greatest return on their limited resources. Using a small set of failure codes and performance indicators, divided into technological, organizational and financial, data was collected in 9 hospital units of the municipal public network over a period of 10 months, covering a total of more than 5000 work orders in 1134 equipment among the classes: anesthesia machine, electrocardiograph, multiparameter monitor and pulmonary ventilator. The careful analysis of collected work orders showed that the failures found for each type of equipment within the hospital network tend to converge to a stable pattern compared to studies already carried out in developed countries. Furthermore, failure patterns obtained from the network suggest a regularity of failure for the same type of equipment and seem to be within statistical variation of each other, although these hospitals may use different makes and models of equipment, and there are obvious differences in care and user training, intensity of use, and other environmental factors. The collected failure data can be used to design a maintenance scenario as well as to determine additional opportunities for CE professionals to contribute to patient safety as well as increase equipment reliability through maintenance.

26
  • MARIANA SIMIÃO BRASIL DE OLIVEIRA
  • A GUIDE FOR EXPERIMENTAL DESIGN UNDER THE PERSPECTIVE OF THE BASIC PRINCIPLES OF EXPERIMENTATION.

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • ANDRE LUIS CALADO ARAUJO
  • CARLA ALMEIDA VIVACQUA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 27-dic-2021
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Considering the high levels of competitiveness faced by organizations, the area of planning and analysis of experiments gain notable prominence, as it consists of a fundamental statistical technique with several contributions, such as, for example, in the process of developing new products, in increasing process efficiency, in reducing the variability and costs involved, in addition to considerable gains in data analysis time. This work aims to develop a procedure to guide the planning and analysis of an experiment. For this, the main concepts about this area of study were used, as well as the understanding of the basic principles of experimentation (randomization, replication and blocking). This study seeks to contribute to the literature in three ways. First, with the development of a guide for studies in the area of experimental planning to help researchers who have or do not have experience with experimentation. Second, this study seeks to disseminate the importance of planned experiments for different areas of study, considering that experimental planning helps in reducing costs, optimizing time and resources. And third, with a systematic review of the literature in order to verify the studies that used experimental planning and that sought, even initially, to develop guidelines and recommendations for researchers who will make use of this tool.

27
  • PAULO RICARDO FERNANDES DE LIMA
  • Analysis of patient safety culture in a maternity school located in Natal-RN.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • MARIA CHRISTINE WERBA SALDANHA
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 29-dic-2021


  • Resumen Espectáculo
  • The concern for affirmative actions aimed at quality in hospital services has grown a lot in recent decades. One of the measures that gained strength among researchers and managers in the area, recommended by the World Health Organization (WHO), was the investment in the culture of patient safety (CSP). However, this is not a simple task. The challenges in this field range from the analysis, measurement, evaluation and classification of the type of current culture existing in a system, to the implementation of strategic measures aimed at fostering and strengthening an efficient internal culture. This project aims to analyze the culture of patient safety in a maternity school located in the city of Natal-RN. To this end, searches were started on international sites and databases such as Scopus, CAPES and PubMed to obtain a theoretical basis on the topic of safety culture (CS). The location chosen for the application was the Maternidade Escola Januário Cicco (MEJC). The following research focus groups were defined: Focus Group (1) Health Professionals; Focus Group (2) Managers and leaders, as central characters and approach to the study. In order to operationalize the field research, a contact was made with the Patient Safety Center (NSP), already existing in the maternity ward, which will act as an internal support agent. The research was also authorized by the UFRN Research Ethics Committee, under technical advice nº 29704120.2.0000.5292. The steps for collecting and compiling data and information will be guided by the Systems Engineering Initiative for Patient Safety (SEIPS) Model, which is a model developed to understand the work system and patient safety, from the systems engineering approachFirst (Phase I), the Hospital Survey on Patient Safety Culture (HSOPSC) questionnaire, developed by the Agency for Healthcare Research and Quality (AHRQ), will be applied in person with a representative sample of the Focus Group (1). This internationally validated instrument is used in research related to hospital safety culture assessments. Subsequently (Phase II), your results will be compiled and organized according to your most relevant topics, a conversation guide will be elaborated and discussed with a sample of the Focus Group (2), through a face-to-face collective meeting with visual exposure of the main points health professionals. At this time, members will have the freedom to put their impressions and experiences on the points raised, as well as justify the results from Phase I. It is also intended to apply the Safety Attitudes Questionnaire (SAQ) to this group, which is an instrument used to measure the patient safety climate in a health unit and includes other relevant points on the topic that the HSOPSC does not address. The data collected in the two moments will be crossed and treated qualitatively so that there is a broader perception on the subject. For the tabulation and treatment of Phase I data, the MS Excel spreadsheet, version 2016, will be used for data organization (percentage calculations, sample characterization and graphic construction). In Phase II, MS PowerPoint will be used to present the points to be discussed at the collective meeting, which will be recorded by audio recording devices for further content analysis. Speechlogge software will be used to convert audios to texts. Phase II will take place inside the maternity facilities. In addition, the Cronbach's alpha coefficient will be tested for the purpose of statistical validation of normality regarding the data obtained through the application of the aforementioned questionnaires. It is hoped that, through this work, it will be possible to assess the patient safety culture (CSP) of the MEJC, classify it according to the type and stage of the safety culture (CS), according to the current bibliography. Also, that the main contributors explained by the components of the respective FGs are identified and analyzed, which hinder the development of a stronger and consolidated CS. It is intended that the results of this project can assist MEJC managers in making the necessary internal decisions, in order to continually improve actions and safety and, therefore, the safety culture of the organization, as, to that end, they continuously use the instruments applied here and their results this research will help to understand the relationship between safety culture, patient safety and ergonomics, both from a theoretical and methodological point of view. From a practical point of view, the results of this research will certainly contribute to understanding the aspects that hinder the development of the safety culture and, consequently, of MEJC's security actions, especially. It will also help, from then on, to establish comparisons with other similar organizations and to encourage further studies of this nature in this type of organization.

28
  • ARTHUR ARCELINO DE BRITO
  • Evaluation of the maturity of Risk Management of Brazilian Federal Universities.

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO JOSE MATOS DE CARVALHO
  • ANAILSON MARCIO GOMES
  • ANDRE PEDRO FERNANDES NETO
  • Data: 30-dic-2021
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Enterprise Risk Management (ERM) has been a center of debate in a global context by governments, companies and institutions wishing to improve their governance and reap the benefits of this practice. In the national context, especially in Federal Higher Education Institutions, the subject is very recent and was stimulated by the Joint Normative Instruction MP / CGU nº 01/2016. This norm has as objectives the strengthening of the management, improvement of processes and achievement of organizational objectives of organs and entities of the federal executive power. Taking into consideration this norm, the present study aims to evaluate the level of maturity of risk management in Brazilian Federal Universities. To do this, the research will use a questionnaire, allied to a neural network (map of kohonen) in order to diagnose the degree of maturity in the Institutions, identify barriers to implementation and good practices, and characterize and identify similarities of their programs in risk management. As results of this work, the expectation is to obtain a ranking of risk management based on the degree of maturity, as well as a characterization of risk management at the national level, particularly in the scenario of Federal Universities. The research also aims to provide practical information for managers of higher education institutions, in order to assist them in the adoption / review of ERM programs.

29
  • ALESSANDRO JACKSON TEIXEIRA DE LIMA
  • The impact of contributions obtained from public hearings on the efficiency of the transmission and distribution sectors

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • JOSÉ FRANCISCO MOREIRA PESSANHA
  • MARCUS VINICIUS DANTAS DE ASSUNCAO
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 31-dic-2021
    Ata de defesa assinada:


  • Resumen Espectáculo
  • Faced with various contractual clauses, the economic regulation of the electric power sector provides electricity transmission and distribution concession agreements with incentives for productivity gains based on the definition of ceiling revenue and maximum price. In this sense, the National Electric Energy Agency - ANEEL adopts the DEA technique with non-decreasing returns to scale to define efficient operating costs, which makes it a crucial step in this type of regulation. However, the perspectives of indicators (variables), for example, still present difficulties in meeting the strategic needs of their stakeholders. Therefore, this paper aims to evaluate the impact of the contributions obtained through Public Hearings from scenario analyzes attributed to the DEA efficiency indices of the transmission and distribution companies in the electricity sector. The present study consists of chronologically analyzing the benchmark evaluation models adopted by the regulatory body, aiming to capture proposals and positions from companies and industry associates. The sample used includes 45 transmission companies and 51 distributors. This delimitation was based on two criteria: 1) companies' participation in 3CRTP and 4CRTP, due to future comparability of results, and 2) have active service concession agreement. A mapping was performed in the literature and in the PAs to select the groupings of the variables, which allows the proposition of scenarios for the execution of the DEA model. It is expected that, after evaluating and comparing performance scores together with the results obtained by ANEEL, the influence and sensitivity of a given set of exogenous indicators will be evidenced. This research is justified by the current search of the electric power market for performance, productivity and revenue improvements.

2020
Disertaciones
1
  • PAULO ELLERY ALVES DE OLIVEIRA
  • PERPANJANGAN METODE IDEAL REFERENSI UNTUK LINGKUNGAN NEUTROSOPHIC

  • Líder : EVERTON SANTI
  • MIEMBROS DE LA BANCA :
  • EVERTON SANTI
  • JOSE ALFREDO FERREIRA COSTA
  • FERNANDO SCHRAMM
  • Data: 19-feb-2020


  • Resumen Espectáculo
  • Decision making is a process present in the routine of people and organizations around the world. Whether due to the number of agents involved or the conflicting character of the choice criteria, in many situations this process can be complex and there may not be a trivial solution. In this context, the so-called Multicriteria Decision Support (AMD) stands out, a decision support methodology, composed of several methods in different conceptions. Among the main concepts, there is the so-called Ideal Solution concept, with classic methods such as TOPSIS, VIKOR, and more recent ones such as the Reference Ideal Method (RIM). Unlike the classic methods, the use of the concept of Ideal of Reference, the RIM method allows to solve problems where the ideal in each criterion is not necessarily extreme values to the interval of each criterion. The RIM method, as well as the classic methods, was proposed to be applied in situations described in clear (real) values. However, in many decision problems, information is inaccurate, vague, incomplete and inconsistent. In order to solve these situations, these methods are extended to other types of sets, which allow representing this information, such as the Fuzzy Set, Intuitionist Fuzzy Set and the Neutrosophical Set. Considered a generalization of the others, the Neutrosophical Set can adequately represent incomplete, vague and inconsistent information, that is, it represents the decision-making process more completely than the others. With a Systematic Literature Review, it was found that there is no MCDM method in the literature using the concept of Ideal of Reference to solve decision problems in the neutral environment. In this sense, this work aimed to propose an extension of the RIM method to the neutral environment, allowing to properly represent multicriteria decision making problems with inaccurate, incomplete, vague and inconsistent data. The new method was proposed with two different normalization functions. The first considering distance to the average of the extremes of the Ideal of Reference and the second considering the distance to the extremes of the Ideal of Reference. In order to demonstrate the applicability of the method, an illustrative example in the global supplier selection literature was used. After applying the method, it was found that for both normalization functions, the ordering of the alternatives was the same.

2
  • DAVID CASSIMIRO DE MELO
  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 10-abr-2020


  • Resumen Espectáculo
  • The consumption of electric energy produced from renewable sources grows every year and the development of new technologies has reduced the cost of generating this type of energy attracting the attention of investors and governments. By the year 2050, 86% of all electricity is expected to come from renewable sources. In this scenario, wind power stands out due to its high electricity generation capacity and the investments received in recent years. Considering a project for an offshore wind farm, investments may exceed the 1 billion dollar value. Due to the high investment required and the complexity of developing a project of this nature, it is necessary for investors to know in detail the risks of this project and the returns that can be obtained, mainly, in financial terms. This research aims to propose a framework of a specialist system for economic analysis on the life cycle of offshore wind farms. Was developed in four phases: theoretical foundation and the state of the art (1st phase); formulation of the conceptual model (2nd phase); validation of the conceptual model (3rd phase); modelling of the specialist system framework (4th phase). In the 1st phase, 47 articles were analyzed during the Systematic Bibliographic Review, in addition to theses, dissertations and technical reports on the theme. The 2nd phase included the systematization of the variables identified in the previous phase and the structuring of the conceptual model, considering the life cycle of an offshore wind project. The framework formulated is divided into three macrophases: Pre-Development; Development and Operation; and Post-Operation. In the 3rd phase, the conceptual model was validated with specialists from the offshore wind sector in two moments: 1st - application of the questionnaire with specialists from the offshore wind sector who work in the European market to validate the variables that should be considered in the sensitivity analysis of the project ; and 2nd - application of Focus Group with experts from the wind sector that operate in the Brazilian market. The considerations of the experts were used to propose the framework of the expert system (4th phase). The framework is divided into 5 modules: Pre-Development Module; Development and Operation Module; Post-Operation Module; Transversal Costs Module; Recipes module. The modules consider the costs, revenues and financial expenses of the project that are integrated in a cash flow, allowing to obtain economic indicators such as Net Present Value (NPV), Internal Rate of Return (IRR), Simple Payback, Discounted Payback, Levelized Cost of Energy (LCOE), CAPEX/MW, OPEX/MW and DECEX/MW.

     

3
  • JOÃO PAULO COSTA E SILVA NUNES
  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • ELBIA APARECIDA SILVA GANNOUM
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 28-may-2020


  • Resumen Espectáculo
4
  • THIAGO ALLAN MARQUES DE MACÊDO
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • JOSE ALFREDO FERREIRA COSTA
  • FRANCISCO SOARES MÁSCULO
  • Data: 21-ago-2020


  • Resumen Espectáculo
5
  • TALITA DIAS CHAGAS FRAZÃO
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • RODRIGO JOSE PIRES FERREIRA
  • Data: 25-ago-2020


  • Resumen Espectáculo
6
  • RAFAEL DE AZEVEDO PALHARES
  • Líder : EVERTON SANTI
  • MIEMBROS DE LA BANCA :
  • EVERTON SANTI
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • LUCIANO FERREIRA
  • Data: 27-ago-2020


  • Resumen Espectáculo
  •  

7
  • WILKSON RICARDO SILVA CASTRO
  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • EDUARDA ASFORA FREJ
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • Data: 01-sep-2020


  • Resumen Espectáculo
8
  • HELLANY CYBELLE ARAÚJO DE LIMA
  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • HERBERT RICARDO GARCIA VIANA
  • JOSE ALFREDO FERREIRA COSTA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 28-sep-2020


  • Resumen Espectáculo
9
  • PÂMELA CAROLINE SILVA DE OLIVEIRA
  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • HERBERT RICARDO GARCIA VIANA
  • JOSE ALFREDO FERREIRA COSTA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 28-sep-2020


  • Resumen Espectáculo
10
  • CRYSLAINE CINTHIA CARVALHO NASCIMENTO
  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • JULIO FRANCISCO DANTAS DE REZENDE
  • ALESSANDRO JATOBÁ
  • MARIA CHRISTINE WERBA SALDANHA
  • Data: 08-oct-2020


  • Resumen Espectáculo
11
  • PABLO VERONESE DE LIMA ROCHA
  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • HERBERT RICARDO GARCIA VIANA
  • NILDO DA SILVA DIAS
  • Data: 13-oct-2020


  • Resumen Espectáculo
12
  • AIANNA RIOS MAGALHÃES VÉRAS E SILVA
  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARIA CHRISTINE WERBA SALDANHA
  • Data: 19-oct-2020


  • Resumen Espectáculo
13
  • DANYLO DE ARAUJO VIANA
  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • GERSON FERNANDO MENDES PEREIRA
  • HELIO ROBERTO HEKIS
  • ION GARCIA MASCARENHAS DE ANDRADE
  • KARILANY DANTAS COUTINHO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • THAISA GOIS FARIAS DE MOURA SANTOS LIMA
  • Data: 27-oct-2020


  • Resumen Espectáculo
14
  • NADJA SOARES DANTAS
  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • JOSE ALFREDO FERREIRA COSTA
  • MARIA CHRISTINE WERBA SALDANHA
  • MARIO CESAR RODRIGUEZ VIDAL
  • Data: 29-oct-2020


  • Resumen Espectáculo
15
  • MANOEL ISAC MAIA JÚNIOR
  • ACADEMIC PERFORMANCE ASSESSMENT USING NEURAL NETWORKS: AN EXPLORATORY ANALYSIS OF DATA FROM UNIVERSITY RANKINGS

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • GUTEMBERGUE SOARES DA SILVA
  • JOSE ALFREDO FERREIRA COSTA
  • LEONARDO ENZO BRITO DA SILVA
  • RICARDO PIRES DE SOUZA
  • Data: 12-nov-2020


  • Resumen Espectáculo
  • The world lives in an era of knowledge and, due to a changing scenario, countries see in universities the possibility of being included in the world circuit of knowledge and skills. University evaluation has been the focus of several rankings worldwide and is an example of influence in the paradigm shift in universities, as the positive results from the evaluation process provide these institutions with a reputation, social and academic prestige, in addition to a benchmark among institutions about the services and practices provided in addition to the strengths and weaknesses of each course / university. In general, information on teaching, research and internationalization activities are combined to generate a grade used in a ranking order. This method is widely criticized for not showing unanimity in the formulation of its indicators and for relating the performance of an institution to just a number. In view of the above, this dissertation proposed an alternative means to academic ranking, the use of clustering techniques with neural networks. Self-organizing maps (SOM) are models of competitive neural networks. Through unsupervised learning, they perform a mapping between multidimensional data, generally two-dimensional, which approximates the original density of the information, being a technique widely used in areas such as data analysis and pattern recognition. This work presents a cross-sectional analysis of data from Brazilian universities through the training of maps with data from the 2014 and 2019 Ranking Universitário da Folha. From the profiles of the clusters, after the segmentation of the trained maps, it is possible to identify the positive points and of each group. With the identification of Higher Education Institutions (HEIs) in these different years, an analysis of the transitions between the clusters in the years 2014 and 2019 was carried out. Comparisons of the profiles of the clusters are shown in order to characterize their behavior in the analyzed period and showing a new one. As an alternative to the analysis of HEI performance data, the study also allows for the verification of disparities between the regions of Brazil.

16
  • NATHALY SILVA DE SANTANA
  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 18-nov-2020


  • Resumen Espectáculo
17
  • MATEUS GUILHERME MELO DE SOUZA
  • DEVELOPMENT OF APPLICATION FOR OPERATION AND MAINTENANCE OF WIND TURBINES USING ARTIFICIAL INTELLIGENCE.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE ALFREDO FERREIRA COSTA
  • ELOI RUFATO JUNIOR
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 17-dic-2020


  • Resumen Espectáculo
  • Global warming has alerted the international community to the need to of renewable and clean energy sources in the generation of electricity. In this scenario, wind energy is expanding. As this source depends on a central equipment, the wind turbine, its operation and maintenance are fundamental for the viability of the business and, therefore, the application of technologies, such as Artificial Intelligence, can improve the competitiveness of the sector. The objective of this study is to present a framework for the application of Artificial Intelligence in the operation and maintenance of wind farms. For this, theoretical and field research were carried out. The theoretical research complemented a traditional literature review and a systematic literature review. State-of-the-art was identified through the analysis of 51 articles obtained from the Periodicos Capes Platform. The research identified the equipment studied, data, methods and metrics adopted in the application of AI. The field research was carried out by applying the framework to a wind farm, simulating an application of condition monitoring for bearings through the modelling of its temperature using SCADA data. Three neural networks models were tested: Feedforward Neural Network, Autoregressive Neural Network and Long Short- Term Memory (LSTM). The LSTM model presented the best performance among the tested algorithms, even when compared to other studies, which shows that it can be used for this type of application. The proposed framework is composed by four macro-steps: Selecting application, data preparation, model development and evaluation of results.

18
  • MARIANA LEITE FERNANDES
  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • HERBERT RICARDO GARCIA VIANA
  • MARIA ARLETE DUARTE DE ARAÚJO
  • ANA REGINA BEZERRA RIBEIRO
  • Data: 21-dic-2020


  • Resumen Espectáculo
2019
Disertaciones
1
  • WALLACE GIOVANNI RODRIGUES DO VALLE
  • EVALUATION OF THE PERFORMANCE OF ELECTRICITY TRANSMITTERS IN BRAZIL: A GAME THEORY APPROACH IN A SYSTEM WITH NETWORK STRUCTURE.

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • JOSÉ FRANCISCO MOREIRA PESSANHA
  • MARCUS VINICIUS DANTAS DE ASSUNCAO
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 04-feb-2019


  • Resumen Espectáculo
  • This paper aims to propose a fair efficiency evaluation model for electric power transmission in Brazil. The attention to this segment is mainly due to its participation in the greater part of the costs involved to define the value of the electric energy tariff and to the great territorial extension that, together with the regional and climatic divergences, make the process delicate. The power transmission system in Brazil, under the responsibility of the National Electric Energy Agency (ANEEL), adopts the revenue-cap (RC) model for incentive-based regulation. For this, among other factors, an efficiency analysis is performed through Data Envelopment Analysis (DEA). The systematic search and analysis of previous studies revealed that DEA applications, and adjacent models, in the transmission segment is still low, and the network modelling is the most used in addressing the problem. Thus, the evaluation model that this research adopts is the two-stage DEA network, in which the set of variables is responsible for explaining operational efficiency (stage 1) and financial (stage 2). The calculation is based on the centralized multiplicative method, allied to the Nash bargain game. The game theory approach aims at eliminating possible flexibilities and uncertainties inherent in network models, guaranteeing the uniqueness of optimum efficiency per stage. A two-dimensional representation of the results is also performed, in order to graphically observe the behaviour of the DMUs in front of the efficiency frontiers. It was found that the main problem of the companies under analysis is in the financial field. The graphical analysis, together with the performance indexes obtained, allows the transmitters to establish tactical guidelines that benefit them, as well as the regulatory agency and, consequently, the consumer society in general.

2
  • EDMON DARWICH NETO
  • Asset Maintenance Management System: Development of Implementation Method in a Public University.

  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • HERBERT RICARDO GARCIA VIANA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 18-feb-2019


  • Resumen Espectáculo
  • The improvement of organizations and their management systems has generated several standardizations and optimization processes all over the world, and maintenance management follows this trend. The study and application of a maintenance management system is necessary to enhance the asset management in a company or public institution, utilizing management tools such as key performance indicators (KPIs) and a computerized maintenance management system (CMMS). Considering that scenario, this dissertation has as its objective identifying and developing good practices to implement a Maintenance Management System (MMS) in a Brazilian federal university. When using the proposed methods to implement the MMS, the best techniques in the asset and facilities management areas were studied and applied.  The action research methodology was used to evaluate the management model proposal during the implementation process. The results of the proposed applied procedures established new operational conditions in the organization, through the structured registry of the institution’s assets, the utilization of new performance indicators, the creation of preventive maintenance plans, the improvement of the maintenance work orders’ work flow and the conception of a specific software for maintenance management. The study provided the development and application of a robust management system, and its future replication in other organizations is expected.

3
  • ADELIANE MARQUES SOARES
  • Maintenance planning and control as boost for results: Implementation at a shrimp farm industry

  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • HERBERT RICARDO GARCIA VIANA
  • MARCO ANTONIO LEANDRO CABRAL
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 18-feb-2019


  • Resumen Espectáculo
  • The shrimp farming business holds a significant amount of machines assist all stages of shrimp production, therefore their proper operation is essential to the final product’s quality. These assets need to be maintained periodically due to natural wear or human interference problems. With the purpose to structure the necessary plans to manage the maintenance processes, the need to create a department such as Maintenance Planning and Control (MPC) surfaces. It represents a door to solve problems regarding operational and managerial difficulties encountered. Consequently, the research aims to analyze the implementation of the MPC in a company in the shrimp farming business in the Brazilian State of Rio Grande do Norte, where, with the implementation, it is intended to supply input for the company to develop and improve its management culture in the area. The study is categorized as an action research as it involves direct actions from the researcher, it is an applied research, and its objectives are descriptive and exploratory. The application methodology supplies directions to a good MPC implementation, where the direct relationship between researcher and company provides better familiarity and mutual help. The utilization of existent practices in the maintenance macro process and management and quality tools provides the needed direction to comply with previously established goals. Results can be perceived, such as a better standardization management, team structuring and reshaping, equipment identification and tracking, routines management, yearly planning, visible management and creation and implementation of indicators. From the implementation of the MPC sector, the studied company could prove how the maintenance department was unsatisfactory and needed structural and management improvement, hence, the performance monitoring through the answers obtained by the indicators and by the daily perception of corrective measures can be highlighted

4
  • DAVIDSON ROGERIO DE MEDEIROS FLORENTINO
  • CENTROMED: Implementation of Central for Hospital Equipment Management HUOL.

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JULIO FRANCISCO DANTAS DE REZENDE
  • IRAMI ARAUJO FILHO
  • AMALIA CINTHIA MENESES DO REGO
  • Data: 19-feb-2019


  • Resumen Espectáculo
  • The hospital is an organization that has its own characteristics that differentiate it from other institutions. It is characterized as a company providing services of social purpose, witha greatoperational complexity, due to the diversity of services provided. These organizations are dependent on technology to play the role of assisting society. Technology is burdensome: it is up to the aforementioned institutions to adopt management tools to control these costs. This dissertation follows in this sense and proposes the implantation of an equipment center (CENTROMED) for the management of hospital medical equipment (EMH) at Hospital Universitário Onofre Lopes (HUOL). To achieve this goal, process modeling, determination of key performance indicators and definition of the physical arrangement will be necessary. In addition, training for the team that makes up this plant in terms of best practices of use is necessary for the proper use of equipment. The methodological approach adopted in this work consists of the identification of demands with the HUOL clinical engineering team, definition of the process of providing the equipment service, and definition of the supply items that will be managed. The results of this research indicate that the centralization of the management of the EMHs contributes to the optimization of the costs and availability of these items, thus representing a powerful management tool that contributes to the care of the care teams and that changes in the clinical profile of the hospitalized patient in the hospital can require restructurings in hospital care policies as well as redefine equipment purchases.

5
  • ELIAS JEFERSON DE MELO SILVA
  • Comparative study of EWMA control charts using the GMTD model for autocorrelated processes.

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • ANDRE LUIS SANTOS DE PINHO
  • CARLA ALMEIDA VIVACQUA
  • LINDA LEE HO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 21-feb-2019


  • Resumen Espectáculo
  • Statistical quality control is one of the most important knowledge fronts of quality engineering. Its main objective is the systematic reduction of the variability in the characteristics of the product or process. One of the ways to analyze these characteristics is through the control charts, which allows the monitoring of the process. However, some assumptions are necessary for its use, as is the independence between observations. However, in practice, many processes do not fulfill this assumption and end up generating an auto-correlated process. This autocorrelation, if not noticed, can generate an increase in alarm numbers, thus stopping the process several times and leading to an increase in operating costs. Standard control charts, in general, do not involve the calculation of autocorrelation. An ideal graph to monitor small process shifts and even some autocorrelation processes is the exponentially weighted moving average, or simply EWMA. It is also desirable to use a template that allows monitoring, data series, or process, regardless of whether such data is presented linearly or non-linearly. A model that presents itself as an alternative to this situation is Transition Distribution and Gaussian Mixture, GMTD. The objective of this work is to combine the advantages of the EWMA control chart with the GMTD model and compare it with the adjustments found in the academic literature to deal with autocorrelation. Such a comparison will be made by the performance of such graphs, the most usual measure for the comparison of control chart performance is through the mean sequence length, ARL. The data used in the comparison of performance are derived from computational simulation, generated in the R software. At the end of this step, conclusions were drawn which showed the best of the graphs to deal with some autocorrelation scenarios. An alternative to using real databases is also suggested at the end of the paper.

6
  • FERNANDA DE MELO BARRETO
  • Offshore Wind Power Generation Technology Roadmap.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 25-feb-2019


  • Resumen Espectáculo
  • Wind energy has been in use since the end of the 19th century. In Denmark, for example, there was the great development of wind power from the manufacture of the first turbines by small agricultural equipment companies. Around 1980, countries such as Germany and the USA through incentive policies, triggered investments with diverse stimuli in R&D. In addition to being a clean alternative, wind power is capable of producing electricity at competitive prices relative to traditional sources of energy. The year 2016 was marked by the reduction of prices of the offshore wind sector, in some circumstances, this source becomes less expensive than onshore. Brazil does not yet have offshore wind power plants and there are still few studies in this area. Thus, the objective of this study was to map the existing technologies and technological trends of turbines for offshore wind energy, exploring different rotor technologies and the structure of an offshore wind turbine. The research was carried out in two stages: the theoretical basis, followed by a patent analysis, enabling a technological mapping of the technologies. The patent base Derwent Innovations Index (DII) was used and analyzed with a quantitative and qualitative approach to patents from 1998 to 2018. It is concluded that offshore wind turbines have almost twice the power than onshore turbines, the blades are reinforced with glass fiber and the most commonly used foundation is the monopile. In the future, turbines tend to increase further in power and size, it is expected that the materials used in the blades will feature low density, high strength and can be recycled, and the towers and foundations are in a hybrid trend of materials and model. In addition, there is a trend in the development of technologies for turbines to be implemented in deeper water.

7
  • ADRICIA FONSECA MENDES
  • THE IMPORTANCE OF PREPARING ELEMENTARY SCHOOL STUDENTS IN MUNICIPAL AND STATE PUBLIC SCHOOLS TO IMPROVE THE PERCEPTION OF RISKS AND DISASTERS IN THE MUNICIPALITY OF NATAL/RN.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • PITAGORAS JOSE BINDE
  • RICARDO JOSE MATOS DE CARVALHO
  • SARA RAQUEL FERNANDES QUEIROZ DE MEDEIROS
  • Data: 25-feb-2019


  • Resumen Espectáculo
  • Children are among the segments of the population most affected by disasters. Many of the elementary schools in the city of Natal-RN, Brazil, are located in risk areas that concentrate a large number of children under fifteen. However, these schools can play a decisive role in developing and sharpening children's perceptions of risk and promoting the development of safe and resilient attitudes and skills in the face of possible risks and disasters, through educational and training activities. This research was held in schools of the municipal and state public network of the elementary school of the city of Natal/RN, in which the perception of disaster risks of the students (children) was analyzed in three main stages. The first consisted of holding workshops with Focal Groups (FGs) formed by students of the 5th year of elementary school  of a state public school located in the neighborhood of Mãe Luíza, Natal/RN, in order to develop and validate the survey (second stage of the investigation). In the School of Mãe Luíza - SML (fictitious name given to the researched school) four workshops were held, with an approximate duration of an hour and a half each, in which they participated 23 students from the 5th grade “A” and “B” of the school. Each workshop was composed of a FG, constituted of three to eight students, with a range of age between 9 and 14. In the workshops, oriented by motivating themes, the students were invited to talk about their perceptions of disaster risks and preparedness for the confrontation of risks and disasters, the workshops were recorded and, later, the words of the students were analyzed. The second stage of the research consisted of conducting a survey, which was prepared based on the results of the previous stage. Stratified sampling was used for the selection of the surveyed schools, based on the degree of socio-environmental vulnerability of the areas that compose the municipality, which varies from very high to very low. The present investigation was applied only in the areas of very high and high socio-environmental vulnerability, which add 26 of the 60 public municipal schools of Natal city, where there is the 5th year of the elementary school. For the calculation of the sample size, as well Like the random selection of the schools, statistical software R was used, generating a sample of size n = 11 schools (five schools being located in areas of very high vulnerability and six located in areas of high vulnerability). The questionnaires were applied to all the students present in the classroom in the days previously combined for the realization of the research, n = 400 students (being n = 191 of the female sex in = 209 of the male sex, with age range included between 9 and 15). The third stage of the investigation refers to the realization of a case study, which consisted in the realization of a simulated evacuation exercise of the SML, aimed at the entire academic community of the afternoon shift of the school. Prior to the simulation, there was a first aid workshop and three evacuation preparation practices (P1, P2 and P3) for the simulated exercise, constituted by a fire scenario. At the beginning of the P1, P2, and P3 practices, surveys were applied for all the students present, but only the ones applied to the students of the 5th grade were analyzed. In the exercise simulated 47 students (23 students of the 5th grade, 13 students of the 4th year and 11 students from the More Education program), 5 teachers and 7 employees, totaling a total of 59 participants. The first aid workshop, the preparation practices and the simulated evacuation exercise itself were duly recorded. After the performance of the simulation, a debriefing was carried out with the participants to evaluate it and self-evaluate. The same questionnaires applied before the practice of evacuation were again applied to the students of the 5th year of the SML. The results of the survey show that the notion of the term disaster, understood by the students surveyed, is varied and wide. However, analyzing the answers, the two most perceived situations as disasters by the students are flood (n = 151) and fire (n = 69), whose main causes attributed by them are, respectively, rain (n = 301) and playing with fire (n = 227). Flood (n = 180), fire (n = 177) and violence (n = 105) are perceived as the most likely situations to occur in the schools in which they study or in their surroundings. 83% recognize the importance of learning about when a disaster may occur. For the questions that refer to the behaviors/attitudes that should be adopted in emergent situations such as fire, flood and collapse, the answer referring to "going out as quickly as possible" was quite significant and presented, respectively, the following percentages: 31%, 30% and 36%. "Help young children out" corresponded to 21%, 33% and 33% of responses, respectively. In the debriefing performed immediately after the simulation, the students reported that the smoke produced in the simulated exercise had frightened them, due to realism. Encouraged by the simulation coordinator to reflect on it, the students negatively recognized the lack of attitude of all of them to help the students who had fallen during the evacuation and, positively, the behavior of the students who walked down when going through the smoke and the reduced time taken to evacuate the school during the simulated exercise, confronting with the time consumed in the previous practices. Also pointed as positive, for the behavior adopted during the evacuation of the simulated exercise, the received instruction and the practices previously experienced. Before the simulation, 61% of the students (n = 14) stated that, in a fire, they would leave the school, running to the street, and 39% of the students (n = 9) answered that they did not know how to evacuate the school. After the simulation, 100% (n = 23) of the students responded that they felt prepared to evacuate the school. It can be observed that the development of educational and informative actions and practices in schools, related to the preparation, prevention and mitigation of disasters, contribute to sharpen the perception of risks and disasters, and, consequently, develop safe and resilient attitudes and abilities of children. It is hoped that this research can sensitize authorities and agents of the Ministry of Education, the Civil Protection and Defense body and members of the school communities of Fundamental Education I - mainly those located in risk areas - about the importance of continuous preparation of children for the confrontation of risks and disasters in said schools.

8
  • FELIPE DE MENEZES PEREIRA
  • Photovoltaic system optimization using design of experiments tools.

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • ANDRE LUIS SANTOS DE PINHO
  • CARLA ALMEIDA VIVACQUA
  • LINDA LEE HO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 25-feb-2019


  • Resumen Espectáculo
  • Brazil, despite having a renewable energetic matrix, still has an insignificant energy production from photovoltaic systems. From regulatory milestones of the national regulatory agency, the price increase in the energy tariff and the drop in the cost of installing photovoltaic systems, the production of distributed energy in the country has grown considerably. The main objective of this work is to measure the impact of photovoltaic technology (amorphous silicon, monocrystalline and polycrystalline silicon), the nominal power of the photovoltaic module (modules of higher or lower rated power) and the number of inverters used (just one central inverter or one inverter per string) in the energy production and system losses by means of a complete factorial experiment. In addition, as a way of validating the photovoltaic potential of Brazil and comparing the behavior of this system in the different national meteorological conditions, the grouping technique was used to define the cities for the simulations, being chosen Brasília, Curitiba, Manaus , Salvador and São Paulo. As a result, the impact of each one of the four factors (panel technology, rated power, number of inverters and location) is analyzed in eight typical responses of a photovoltaic system involving produced energy, yield, production indicators and system losses. It was concluded that the configuration with the polycrystalline silicon technology that uses panels of higher rated power and only one connected inverter is the most efficient for the all regions considered, also validating the potential of the country for photovoltaic energy production.

9
  • LOUIZY MINORA COSTA ATAÍDE DE ALMEIDA
  • ANALYSIS OF A SYSTEM OF MANAGEMENT SOLID URBAN WASTE WITH A FOCUS ON DISASTER RISK MANAGEMENT

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • LUTIANE QUEIROZ DE ALMEIDA
  • MARIA CHRISTINE WERBA SALDANHA
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 25-feb-2019


  • Resumen Espectáculo
  • The general objective of this dissertation is to propose guidelines for the implementation of an integrated solid waste management and civil protection and defense management model. It is observed  that the occurrence, more and more frequent, of events of the nature (storms, floods, landslides, floods, floods, etc.) in urban centers has been aggravated by global climate change, causing disruption, material loss and human damage to vulnerable populations. The problem of human occupations in areas of risk associated with fragile urban governance in solving them has made populations more vulnerable to risks and disasters. One aspect of great importance, little discussed in science and in the context of global disaster risk reduction policies and actions, concerns the management of waste or solid waste. At the national level, national policies on solid waste and protection and civil defense, although having points of convergence, were conceived separately, and this dissociation is reflected in practice, increasing the population's vulnerability to risks and disasters. This dissertation was developed adopting the Participatory Ergonomics method and a case study carried out in the district of Mãe Luiza, Natal / RN, covering the following aspects: the way of discarding the garbage by the population, the mapping of garbage disposal points by the population, the mapping of garbage accumulation points due to the action of rain, wind, etc., the analysis of the process of garbage collection by the official municipal system, the identification of the associated constraints with the collection process, the analysis of the cleaning of the drainage system and the analysis of the integration of the actions of the municipal systems of disaster risk management and solid waste management. For that, systematic observations were made in said neighborhood, analysis of videos related to the disaster that occurred in the neighborhood in 2014, interviews with the residents displaced by the same disaster and with the agents and managers of the municipal bodies of protection and civil defense and urban cleaning. The diagnosis showed that: some of the population discards garbage in places and in an inappropriate way; the official collection system does not serve equally all areas of the neighborhood, because some are not accessible to the compactor truck, truck with stationary bucket and wheelbarrow; garbage disposed of improperly or that is delayed collecting is dragged to regions (points) of lower slope of relief and storm drain, where they accumulate, causing obstruction of storm drains and flooding, and for slopes downstream from the point where it was originally discarded, generating mechanical pressure in the soil and contributing to the mass movement, due to the rains; due to the volume of garbage produced by the neighborhood, the characteristics of rugged relief and narrow access roads, the collection occurs in three different ways in the neighborhood (compactor truck, truck with stationary bucket and wheelbarrow) and with daily frequency. The reports showed that the interviewees are aware of the relationship between bad waste disposal and the occurrence of disasters, but some of them believe that there was no contribution of garbage to the occurrence of such disaster. It was also identified that communication and cooperation between municipal civil protection and defense and urban cleaning agencies only occurs in situations of imminent disasters or during the response phase. Only recently, with the ongoing process of elaboration of the Municipal Contingency Plan to deal with disasters, that the urban cleaning agent was called by the civil protection and defense agency to contribute to the elaboration and assumption of the responsibilities set forth in the Plan, in the event of disasters. It was verified, at the time, that the municipal company only has tractors and trucks bucket, without prior notice, until the 15 hours of the day. In addition, there was no joint and coordinated planning and action between the two agencies. It was also verified the overlap of competencies of the agencies, regarding the removal of the trash, weeding of gutters and cleaning storm drains and drainage pipes. It is recommended that, in order to reduce the risk of disasters caused by the discards of urban waste in the public places, it is recommended that integrated actions be promoted between municipal protection and civil defense and urban cleaning agencies throughout the rich disaster management cycle. (prevention, mitigation, preparation, response and recovery), giving rise to actions to promote education and permanent socio-environmental culture of environmental preservation and prevention of risks and disasters, the involvement of the population in decision-making and actions, the use of information and communication technologies to aid in the management of disaster risks, and the review of the competencies of municipal agencies, so as to concentrate the cleaning of drainage devices.

10
  • ERIC LUCAS DOS SANTOS CABRAL
  • Application of the DSM Algorithm to determine the decentralized bases of SAMU / Natal using simulation.

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • RICARDO PIRES DE SOUZA
  • JOSE ALFREDO FERREIRA COSTA
  • CLAUDIA APARECIDA CAVALHEIRO FRANCISCO
  • RODRIGO JOSE PIRES FERREIRA
  • Data: 26-feb-2019


  • Resumen Espectáculo
  • The growth of the urban population raises the concern of municipal public managers in providing emergency medical care that meets the needs of emergency pre-hospital medical care. Estimates indicate that, by 2050, urban areas should have a population of 6.29 billion people, equivalent to 69% of the world's total population. There are a significant number of traffic accidents and other serious incidents such as heart attacks, drownings, fires and disasters (floods, landslides, earthquakes). Studies conducted in Latin America (mainly in Brazil) show that most of the deaths in this locality are caused by urban violence and vehicular traffic. In Brazil, the numbers that endorse this statement show that in the respective country in 2014 there were 43,075 deaths related to traffic and in 2016 registered 62,517 homicides with fatal victims. In this scenario, the objective of this dissertation is to apply a dual-coverage mathematical model (DSM-Double Standard Model) to define the optimal location of the SAMU decentralized bases in the city of Natal / RN and conduct a simulation study to evaluate the displacement of ambulances between these bases according to the row parameters. The results expressed in this dissertation corroborate the feasibility of redefining the decentralized bases of the SAMU / Natal ambulances as a strategy to reduce response time and guarantee compliance with performance parameters established by international organizations (the World Health Organization, for example, establishes the time of 8 minutes for the attendance of calls by the emergency medical service). The simulation study showed a significant reduction in response time (in some cases reduced response time by 60%) after redefining ambulance dispatch bases.

11
  • KALYNE DE MENEZES BEZERRA CAVALCANTI
  • ERGONOMIC ANALYSIS OF ACTIVITIES OF THE USER OF OUTDOOR GYM AND THE RISKS OF MUSCULOSKELETAL INJURY RELATED.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO MOREIRA SILVA DANTAS
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 26-feb-2019


  • Resumen Espectáculo
  • This dissertation aimed to analyze the Outdoor´s Gym (OG) in public spaces, which were implanted in Brazil, with the purpose of providing the population with the practice of physical activity, in order to minimize morbidity and mortality rates, as part of a public health policy. This study aims to classify the users and the physical activities performed by them in the OG`s, analyze the existing physical activity programs, analyze the physical practices performed by the users and the risks of associated with musculoskeletal injuries and evaluate the determinants of the adopted management system in the OG, that can interfere with the quality of the practices of the physical activities and, consequently, in the generation of risks of injury in the users. In order to do so, a mapping of the OGs existing in the town of Parnamirim/RN, Brazil, was carried out, followed by a case study, in which the Ergonomic Work Analysis (AET) method was adopted and the observational and interactive relevant techniques. The case study was carried out in the OG of Monsenhor Walfredo Gurgel park located in the same town. The subject population of the study is composed by 41 practitioners of AAL physical activity, which 70.7% are women. The occurrence of musculoskeletal injuries was reported by 9.8% of ALL users. It was also observed that the physical activities performed by the individuals in the most used equipment, arriving at the following data: presence of pain in 85.3% of the users; physical activity with a frequency of 4 to 7 times per week, by 73.1% of users; 48.8% of the subject remained in the park for up to 60 min per day; 82.9% attended the ALL for more than 2 years; and 87.7% of users walk up to 3 km to reach the park and 82.9% of the user reaches the park walking. It was observed, in different contexts of use in the ALL physical activity equipment, the existence of different modes of use adopted by users when performing the physical activity, such as the biomechanics used in the execution of the exercise, in certain cases, was wrong and not recommended, forcing musculoskeletal injuries. This scenario is even more favored, among other factors, when it is verified that the presence of multidisciplinary team of professionals to assist and guide users is not available , 100% of the AAL users used the equipment without specialized professional supervision, 100% carried out the physical activities without a specific program and the possibility of adjusting the equipment to the user anthropometry is not existing, since 100% of the AAL equipment does not have adjusting settings. In general, the AAL equipment and physical space do not meet the requirements of comfort, safety and accessibility. In order to minimize the risk of musculoskeletal injury among users of AAL, it is recommended to: create and consolidate a public physical activity program for AAL users that takes into account the singularities of each one, the user’s physical activity program, and which were elaborated by their respective professionals, and orient them when performing the physical activity; the creation of multidisciplinary teams of professionals to assist and guide users; the procurement steps to buy the equipment, which prioritize the needs of the population, based on epidemiological studies, safety, comfort, ergonomic, accessibility, durability and equipment regulation criteria; the creation of a preventive and corrective maintenance plan for the equipment; the elaboration and execution of AAL projects associated with the park those project should provide safety, comfort, well-being and beauty to the population, in order to favor physical activity in AALs; the implementation of a program of health and quality of life for the town`s population, that contemplates the program of physical activity in AALs.

12
  • DEYSE GILLYANE GOMES CAMILO
  • MULTICRITERARY ANALYSIS IN THE HEALTH AREA: SELECTION OF THE MOST APPROPRIATE TRIAGE SYSTEM FOR THE EMERGENCY CARE UNITS IN NATAL.

  • Líder : RICARDO PIRES DE SOUZA
  • MIEMBROS DE LA BANCA :
  • CLAUDIA APARECIDA CAVALHEIRO FRANCISCO
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • RODRIGO JOSE PIRES FERREIRA
  • Data: 26-feb-2019


  • Resumen Espectáculo
  • Multi-objective decision-making processes present a high degree of complexity in their solution, and tools such as Multicriteria Decision Analysis (MCDA) appear as a way of facilitating the decision-maker's solution and ensuring that the decision is made cohesively and efficiently. In the public health sector, decisions are even more delicate, because they work not only with the direct influence of human needs, but also with funds often inferior to the real needs presented. An important point for care in the health units is the triage system, which consists of a pre-evaluation of the patient, classifying it according to the degree of risk to life, from this screening the patient can be treated in a more fast and efficient, streamlining the entire process. Therefore, the present study aims to determine the best triage model for emergency care units (UPAs). For this, this research will be applied with the four UPAs of Natal-RN, with the help of a literature review, interviews and structured questionnaires, in addition, it will use the multicriteria method known as FITradeoff. Finally, it was obtained as the most appropriate protocol for all UPAs the Spanish Triage System (SET).

13
  • LUANA SARAIVA DE SOUSA
  • An ergonomics approach to the diagnosis of the performance of family farms in Zé Maria do Tomé Camp - CE.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • CARLA ALMEIDA VIVACQUA
  • MARIA CHRISTINE WERBA SALDANHA
  • Data: 26-feb-2019


  • Resumen Espectáculo
  • Family farming is the type of agricultural production with the largest number of rural establishments in Brazil and accounts for 70% of the food that comes to the table of the Brazilian family. The growing concern with the conservation of natural resources, food sovereignty, the health of farmers and consumers and the quality of life of the population promotes a search for agroecological and / or organic production. Among the problems faced by family farmers are difficulties in the management of production and their business, and partly because of the lack of accurate information on inputs, process losses, sales and real profit obtained. Furthermore, the generation of farmers has low levels of education, does not have management training or training in the use of information technology. In this sense, the objective of this work is to apply a set of performance indicators for family agriculture that is useful and easy to use, in order to assist farmers in controlling production, productivity, sustainability, sales and profit, so that they can accomplish the necessary decisions, aiming at the continuous improvement of this activity. For this, a bibliographical research was performed on performance indicators in the technical and scientific literature for family agriculture. Next, the participatory method of the Ergonomic Work Analysis - AET was used to apply the performance indicators in family farms of the "Zé Maria do Tomé Camp" in Limoeiro do Norte - CE, through the following steps : a) an exploratory study of the place chosen to carry out the study, with the purpose of knowing the sociodemographic and economic characteristics, the overall production operation, the commercialization of the products and the requirements of the activity in focus that the farmers b) presentation to family farmers of a set of indicators obtained from the bibliographical research to select the indicators of interest that could be used in their family farms, c) request to the family farmers, so that other possible indicators of interest that, by chance , were not included in the list; d) adaptation of AGROINDEX - system of performance indicators for family agriculture -, considering the indicators pointed out by the actors consulted; e) application, in 3 family farming properties of said Camp, of the system of performance indicators of family farming resulting from the previous stages. The following results were obtained regarding the Zé Maria do Tomé Camp: the characterization of the vegetal and animal production; the way in which the products are marketed; the strategies of water management, soil, seeds and agroecological techniques; characterization of the workforce; indicators on planted area, vegetal and animal production, vegetal and animal commercialization, pluviometry, fertilization and irrigation. Therefore that the system of performance indicators that has been applied is easy to use and useful and constitutes a tool that produces an important source of information, which assists in monitoring production, decision-making and production management family farming.

14
  • LELAYNE DE ARAÚJO DUTRA
  • THE RELATIONSHIP OF THE VARIABLES THAT INFLUENCE THE TRAINING OF THE ENTREPRENEURS INTENT OF THE STUDENTS IN BRAZILIANS HEIs: A study with junior entrepreneurs using the structural equation modeling.

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MARCIANO FURUKAVA
  • EDUARDO LOPES MARQUES
  • Data: 27-feb-2019


  • Resumen Espectáculo
  • Higher education is universally recognized as a key pillar in the construction of new knowledge economies. However, the Brazilian universities, in general, does not explore its potential to inspire and stimulate ambition and innovation in university entrepreneurs. In light of this perspective, 56% of entrepreneurship students believe that entrepreneurship initiatives are essential to prepare them, but only 38.78% of the universities offer these opportunities on average, and of these, the highest percentage, 33.1% %, corresponds to the presence of some type of student organization focused on small businesses, in which the Junior Enterprise (JE) fits. In order to contribute to the development and expansion of this activity, the present research aims at analyzing how the entrepreneurial intention of the Brazilian university students linked to the Junior Enterprise behaves through the Modeling of Structural Equations (SEM). Regarding the methodology used, the research is characterized as applied with a quantitative approach and the method is based on the SEM. Data collection was nationwide and was conducted online through a survey, reaching a sample of 445 students. For statistical analysis, Smart PLS software version 3.2.8 was used with SEM techniques in order to test the hypotheses of the model with the variables that affect the entrepreneurial intention. The results showed that the constructs present positive and significant relationships explaining 12.4% of Personal Attitude (PA), 13.9% of Control of Planned Behavior and 64.9% of Entrepreneurial Intent (EI), with the exception of Subjective Norms that showed no relation to EI, which led to rejection of the H3 hypothesis. The relationship between PA and EI had a greater effect among the others observed, confirming the findings of other studies in the literature. It is concluded that the TPB model is adequate to evaluate the entrepreneurial intention of the students of JE, and that there are gaps in the performance of the government and the universities in the promotion of entrepreneurial education. The findings of this research have implications for scholars of entrepreneurship education, program evaluators, universities, and policy makers.

15
  • HUGO FERREIRA DOS SANTOS
  • Lean Six Sigma Framework proposal to apply in Brazilian Federal Judiciary

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • EDUARDO LOPES MARQUES
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCO BRUNO MIRANDA CLEMENTINO
  • Data: 27-feb-2019


  • Resumen Espectáculo
  • This dissertation is about the joint application of Lean Thinking and Six Sigma: Lean Six Sigma. Many services have high prices because they are slow, requests several resources, and often require rework to be delivered as the desired quality. The research aims to propose a framework for Lean Six Sigma application in outsourced services with labor residing inside Brazilian Federal Judiciary. To do this, we sought to identify the most appropriate tools for each stage of DMAIC cycle, applied to the service in focus type. This action research is exploratory and characterized by a quantitative and qualitative approach, based on an exploratory application in Federal Justice in Rio Grande do Norte Management Nucleus. For this purpose, we counted on topped-up roadmap, informal interviews, lean six sigma tools and in order to achieve the goal, belt system qualified supporters were incorporated. As results, this dissertation brought water reduction, temporal average and variability main cleaning process reduction, besides eliminating paper towels using and indicating powerful financial savings with Lean Six Sigma application inside Brazilian Federal Judiciary, as well as methodology benefits for Federal Justice in Rio Grande do Norte Management Nucleus.

16
  • MARCELO BARBOSA DE OLIVEIRA
  • KNOWLEDGE MANAGEMENT AND ITS CORRELATION WITH COURSE QUALITY INDICATORS: STUDY OF UNIVERSITY CENTERS IN RIO GRANDE DO NORTE

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • DANIEL DE ARAUJO MARTINS
  • DINARA LESLYE MACEDO E SILVA CALAZANS
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO PIRES DE SOUZA
  • RICHARD MEDEIROS DE ARAÚJO
  • Data: 28-feb-2019


  • Resumen Espectáculo
  • The use of quality organizational indicators has become routine within modern companies, used as sources of presentation of competitive differences from competitors. Among these indicators, considering higher education in Brazil, we highlight the CPC (Preliminary Course Concept), which evaluates variables relevant to the quality of higher education. Tools and techniques that support the elevation of these indicators should be valued, and Knowledge Management (CG) is configured as such, increasing the sharing of information and promoting the collectivization of knowledge and organizational procedures, thus providing support for actions directed at quality. Even though GC is a subject in emphasis in the field of research, its study and deepening in the academic environment of higher education is still insipient, especially when correlated with other elements or criteria of performance evaluation. Based on this scenario, this dissertation aims to evaluate the existence of a linear correlation between the results of the MEC (Ministry of Education and Culture) quality indicator, CPC, with the perception of the ambience of Knowledge Management in university centers of Rio Grande do Norte and analyze the respective management knowledge ambiences. To do so, a questionnaire, a model proposed by Terra (2000), was applied, in which the perceptions of the course coordinators were evaluated, regarding the GC environment. The results allow the elaboration of analyzes and comparisons between the GC environments of the centers, working these comparisons for each of the 7 dimensions addressed by the model. This dissertation goes beyond the academic universe, becoming an instrument where the centers can adjust their practices to increase the use of KM in their organizational environment.

17
  • GISLAINE HANDRINELLY DE AZEVEDO
  • Cleaner Production in the industries of extraction and processing of kaolin in Rio Grande do Norte

  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • JOSE ALFREDO FERREIRA COSTA
  • HENRIQUE ROCHA DE MEDEIROS
  • ADRIANA DE FÁTIMA MEIRA VITAL
  • Data: 28-feb-2019


  • Resumen Espectáculo
  • The aspirations for sustainability progressively guide companies to the construction of strategies that help to increase a continuously clean production, that is, the creation of products, processes and services with reduced use of resources and, as a consequence, less environmental impact. It also adds up to market demand, increasingly demanding and concerned with environmental issues. In the mining sector, practices aimed at the efficient use of resources are of paramount importance to sustained development, mainly due to the issues related to the extraction of natural goods, inherent to the activity. The same importance for environmentally appropriate measures concerns kaolin enterprises, because the exploitation produces a high percentage of waste, whose inadequate disposal causes several negative impacts on the mining and neighboring areas. Therefore, this research aims to analyze the practices of Cleaner Production (CP) in the companies of extraction and processing of kaolin in Rio Grande do Norte. To do so, a descriptive and inductive study of the mineral activity was carried out in three companies operating in the State through on-site visits, with annotation subsidies, photographic records, interviews and structured questionnaires, based on a literature review. The results showed that, despite the limitations imposed by the companies participating in the research regarding the provision of detailed data on the measures and plans adopted for waste management, mainly because they are information that compromise the environmental image of the enterprises studied, the measures aimed at the sustainable production proposed by the P + L is a challenge for the segment in the State, considering characteristics intrinsic to the process of obtaining kaolin benefited. As consequence, finally, suggestions for future work are presented.

18
  • RANIH PEGADO DE ARAÚJO
  • MONITORING, CONTROL AND EVALUATION PROGRAM IN THE CONTRACTING PROCESSES - PMCONT: (A Model to create strategic unit in the Public Health Secretariat - SESAP / RN).

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • JUCIMARY VIEIRA DOS SANTOS
  • Data: 15-mar-2019


  • Resumen Espectáculo
  • Thecontractualisationprocess, in the scope of cooperation between public entities, consists in the formalization of relations for the provision of services among public health managers. The technical area of the State Department of Public Health of Rio Grande do Norte - SESAP / RN, identified a need for readjustment in the work process, so as to ensure the control and management of information regarding the agreement of health services and the transfer of resources agreed upon. This study is characterized as a research of an applied nature, quantitative and qualitative approach, exploratory objectives and technical procedures of the experimental type and case study, its main objective is the development of the Monitoring, Control and Evaluation Program in the Contractualisation Processes - PMCONT, as a process to create strategic unit in the Secretariat of Public Health - SESAP / RN. It has the purpose of formalizing and reorganizing the flows of these relationships among five public health units of SESAP that are contracted with the Municipal Health Department of the city of Natal - SMS / Natal. As results, it was obtained the adequacy in the flow of the contract process, making it more efficient: Contracts consistent with the service grid of each Health Unit; Categorization of Indicators according to the profile Health Unit; Adoption of the Operational Assistance Plan (AOP) as a guideline for effective monitoring; Systematization among the stakeholders in the phase of evaluating goals achieved

19
  • MARCUS EDUARDO COSTA SOUTO

  • PROPOSAL OF GUIDELINES AND GOOD PRACTICES FOR THE OPERATION AND MAINTENANCE OF BRAZILIAN WIND FARMERS.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE ALFREDO FERREIRA COSTA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 28-jun-2019


  • Resumen Espectáculo
  • In the early 2000s, due to the lack of rainfall in hydroelectric power generation sites in Brazil, the need for the search for new sources of energy arose. The Incentive Program for Alternative Energy Sources (PROINFA) was created in mid-2002, bringing significant investments in alternative sources of energy - especially renewables - with a view to diversifying the Brazilian energy matrix and, at the same time, contribute to reducing the effects of global warming. In the face of its abundant natural resources, the use of the Brazilian wind potential is accelerated. It was observed that a large part of the wind turbine manufacturers and other components of the wind farms installed in Brazil come from countries with different climatic conditions and culture of wind farms (from component manufacturing / power generation to operation and maintenance) already mature By the end of 2018, Brazil had 601 installed wind farms, much of it in operation since 2010. Exploratory studies indicate that failures in these wind farms have increased, reducing the availability of electricity generation. This dissertation aims to propose guidelines and good practices for the management of the operation and maintenance of wind farms in Brazil. The research method can be characterized as a predominantly exploratory research, of applied nature and inductive character, with a predominantly qualitative approach. Field research included the study of cases in ten wind farms. The research procedure included three steps. In the first stage, a traditional bibliographic review was performed on the structure of a wind farm, as well as its operation and about maintenance management, involving types of maintenance, characteristics and applications, as well as maintenance management strategies and tools to aid analysis of failures and decision making; and a systematic bibliographic review regarding the operation and maintenance of wind power plants. The second stage covered the case study. The third step consisted of the analysis of data already treated using tools to aid in the analysis of failures. As a result of the dissertation, we present the proposal of guidelines and good practices for the operation and maintenance of wind farms, grouped in the following components: i) wind turbine, ii) medium voltage circuit, iii) elevating substation, and iv) others.

20
  • ELDER PRATA VIEIRA PAIVA
  • METHOD FOR DIAGNOSING THE MATURITY LEVEL OF MAINTENANCE MANAGEMENT IN HIGHER EDUCATION FEDERAL INSTITUTIONS IN BRAZIL - A CASE STUDY IN UFRN

  • Líder : HERBERT RICARDO GARCIA VIANA
  • MIEMBROS DE LA BANCA :
  • BRENO BARROS TELLES DO CARMO
  • HERBERT RICARDO GARCIA VIANA
  • JOSE ALFREDO FERREIRA COSTA
  • Data: 27-ago-2019


  • Resumen Espectáculo
  • Physical assets in a federal public university, as well as in industry, play an essential role in fulfilling the core activities of these organizations. In Brazil, between 2003 and 2014, the Federal Government made large investments in infrastructure in public higher education through several expansion programs with the construction of new campuses and the expansion of existing ones. However, from mid-2014 to the present, the country faces a severe economic crisis that led to the approval of a constitutional amendment that limits public spending for up to twenty years. As a result of these two consecutive and opposite scenarios, the country now has a large inventory of new and old physical assets in federal public universities, but with limited resources to properly perform maintenance services, which are necessary for these assets to perform their duties functions required satisfactorily. Inserted in this broad context that inclines to the scrapping of physical assets in federal universities over the years, this research presents a method to diagnose the maturity level of physical asset maintenance management in a federal higher education institution. To achieve this goal, a single case study was conducted at the Federal University of Rio Grande do Norte, supported by triangulation of data from multiple sources, using two form models, participant observation and document investigation. As a result, the maintenance management maturity obtained, according to the manager responsible for the maintenance department of the institution studied, a very low level compared to the expected, which was reinforced by the triangulation of data used in the research.

21
  • JOÃO GOMES DE TORRES NETO
  • Management of solid waste in healthcare: Diagnosis of solid waste of hospitals in Natal/RN

  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARIANA RODRIGUES DE ALMEIDA
  • RÔMULO SIMÕES CEZAR MENEZES
  • Data: 30-ago-2019


  • Resumen Espectáculo
  • The present work endeavours to analyse the management of solid waste of health services at the hospitals in Natal/RN, from the collection throughout the final disposal. SWHS are waste from all health service providers, such as hospitals, laboratories, diagnostic and treatment services, veterinary clinics, legal medicine institutes, etc. Correct management of SWHS means not only controlling and reducing the risks, but also reducing the amount of waste from the point of origin, which would also increase the quality and efficiency of the health services as a whole. The general objective of this research is to analyse the management of solid waste of health services at hospitals in Natal/RN. The method employed to reach its goal is a quantitative survey with all the members of the research universe, running a census survey at the public and private hospitals in Natal/RN.

    Among the 24 existing hospitals in the city of Natal, 22 were surveyed, and even thought most were very well evaluated, some need to improve in awareness. In addition, the higher education responsible for solid waste management in health services, hospital parners for waste disposal and companies responsible for final disposal were evaluated.

22
  • MARIA LUIZA AZEVEDO DE MEDEIROS
  • Value chain of the wind energy in Brazil: Guidelines and Best Practices for Brazil.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • ELBIA APARECIDA SILVA GANNOUM
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 31-ago-2019


  • Resumen Espectáculo
  • The basis of the planet's sustainability, which is the promotion of development aligned with environmental preservation for future generations, can be fulfilled by the use of renewable and clean sources for electricity generation. Brazil, by making use of its natural resources in the promotion of its economic development, stands out in the use of its great wind potential. Currently, there are only onshore wind farms especially because the trend is to move to the offshore wind power generation only when the utilization of the available terrestrial space is exhausted. However, although continental space has not yet been exhausted, there are studies indicating that the quality of the sea winds is even better. The objective of this dissertation is to propose guidelines and best practices for the configuration of the Brazilian offshore wind energy value chain. The research method can be characterized as descriptive research, applied in nature, inductive-deductive with a qualitative approach. The field research will contemplate conducting a systematic bibliographic review followed by the application of a case study in mature value chain. The research procedure will include four steps. In the first stage, a traditional bibliographic review of Porter's value chain concept and a systematic bibliographic review of the offshore wind energy value chain will be carried out. The second step will be to conduct the case study in the mature chain of the sector. In the third stage, the modeling and presentation of guidelines and best practices for the formation of a value chain for the Brazilian offshore wind industry will be performed.

23
  • MARRISON GABRIEL GUEDES DE SOUZA
  • RISK IDENTIFICATION ON THE WIND FARM IMPLEMENTATION STAGE: A PROPOSAL OF A RISK BREAKDOWN STRUCTURE
  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 31-ago-2019


  • Resumen Espectáculo
  • A considerable number of wind farms with low implementation feasibility can show a low maturity of the sector, represented by the lack of previous knowledge about the risks inherent to wind projects, as well as the inability to eliminate or even mitigate such risks. Compared to other stages of a wind farm project, implementation is critical to the viability of the project, because: this is where the most diverse activities occur, the variety of uncertainties is maximum, the number of stakeholders involved is maximum, the period for start is short (2-3 years) and imposes severe penalties if not met and the investment in the project at this stage is maximum. Therefore, the lack of knowledge about risks and / or the inability to manage them correctly, especially in the implementation stage, can directly affect the technical and economic viability of these projects. The objective of the study is to propose a Risk Analytical Structure in the wind farm implementation stage by identifying the existing risks in the projects. The research method can be characterized as descriptive research, applied, inductive, with a qualitative approach. The theoretical research contemplated the systematization of the literature about risk identification tools and risk categorization. The field research included case studies with information on unsuccessful projects and, with the organizations: i) construction company; ii) electric construction company; iii) company that owns the wind farms and; iv) environmental consulting firm specializing in the wind sector. As a result, is present a specific risk analytical framework for the implementation of wind farm projects.

24
  • FLAVIO NOGUEIRA MAGALHAES
  • BULK ARCHEATION: A DRAFT SURVEY WITH TONS OF FAULTY PRODUCTS FROM THE FASHION TEXTILE INDUSTRY

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • ANA BEATRIZ FERREIRA REBELLO PRESGRAVE
  • DORIVALDA SANTOS MEDEIROS
  • JOSE ALFREDO FERREIRA COSTA
  • NEIL DE OLIVEIRA LIMA FILHO
  • RICARDO PIRES DE SOUZA
  • Data: 17-dic-2019


  • Resumen Espectáculo
  • Fashion is the reflection of how society behaves. This behavior undergoes rapid changes, making it challenging to follow up on the garment industry. This is because, for the industry to meet the growing demand, it is necessary to reduce the production lead time. This reduction is often achieved by eliminating certain quality control items and may compromise product performance. In order to mitigate this challenge, the garment industry has chosen to split up, creating the parallel concept of fashion, calling it fast, with dynamic collections of affordable products for the low-income population, facilitating repurchase, and giving performance an irrelevant aspect, as products go out of fashion before the failure to realize their performance occurs. However, this concept needs adjustment, since in certain respects the performance of textile products is absolutely relevant, especially when it comes to features such as shrinkage. Now a shirt that shrinks after washing has the compromised performance in view that fails to meet its initial purpose. From the current reasoning, it is hypothesized that, in order to reach the proposal of meeting quickly the availability of its products to the consumer, and the similar proposal that they have low cost, the fast fashion industry uses the referred concept as a subterfuge to market, maliciously, products with performance issues, not caring about their appearance before they went out of style. In the search for confirmation of the hypothesis, the present study focused on shrinkage, specifically in basic shirts made of 100% cotton knit. For this, a survey was carried out, with the acquisition of 29 shirts in the main fast fashion stores, present in 10 Brazilian cities. A technical test for verification of dimensional stability was carried out, following the guidelines contained in the labels with cleaning and maintenance instructions, in accordance with the Brazilian standard that deals with the determination of the shrinkage percentage in knitted shirts. The result allowed the hypothesis to be confirmed, that is, the shirts analyzed shrink markedly in the first wash. However, a shrinking shirt loses its purpose, creating a circumstance that allows the consumer, under Brazilian law, to replace the product with the supplier. Since the problem is in the production process, if the product is replaced with another equivalent, the performance will be the same, and a vicious cycle will begin. It is therefore inferred that this cycle must be interrupted. As a solution, the present study proposes a government regulation regarding the efficiency in the dimensional stability of basic shirts made of 100% cotton knit, determining in a complementary way that this product is marketed, accompanied by a label, indicating its respective efficiency index. of dimensional stability. It is hoped that by being informed about the performance of the product they are purchasing, the consumer makes conscious purchases, disrupting the vicious cycle implemented by the fast fashion industry.

2018
Disertaciones
1
  • VIVIANA MAURA DOS SANTOS
  • Development of a system of indicators to assess organizational resilience in relation to disaster risk management: A study applied in Brazilian civil protection and defense agencies.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • CARLA ALMEIDA VIVACQUA
  • JAMERSON VIEGAS QUEIROZ
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • Data: 06-feb-2018


  • Resumen Espectáculo
  • Organizations, communities and cities deal with everyday situations, not routine, unpredictable and with varying degrees of complexity, but often these socio-technical systems do not know their necessary skills and / or have not sufficiently developed them to deal with such situations in a resilient way. To know their resilience, these systems are now better handle these situations. So how can a sociotechnical system assess its resilience? It is important that sociotechnical systems, especially those dealing with uncertainties and unforeseen circumstances, such as those dealing with disaster risks, can continually assess their resilience, to be able to know their deficiencies and real capabilities, and thus make good decisions and act. The main objective of this work was to develop and make available a system of indicators to evaluate the resilience in relation to disaster risk management of protection and civil defense agencies in Brazil. For this, a methodology was developed that has three phases, which were called modeling. The modeling I corresponded to the stages of exploratory research and systematization through literature review, selection and classification of the indicators found, construction of the data collection instrument, evaluation of indicators by researchers in the area and revision of the data collection instrument. Modeling II was named multi professional validation.  This phase involved the evaluation of the indicators by managers and people in key positions in protection and civil defense and had as objective to select the indicators with the highest degree of use and importance according to the perception of the respondents and to define the final indicators for the system. The modeling III corresponded to the situated validation of the system of indicators resulting from the modeling II through case studies with protection and civil defense agencies in Brazil. The diagnosis of resilience made possible for the protection and civil defense agencies evaluated, to know their weaknesses and strengths of resilience. The continuous use of the system of indicators by these agencies will allow the monitoring of their resilience and that these institutions will reformulate and reorient policies, strategies of action, decisions and actions, in order to make the city where they act most resilient. 

2
  • ANA CLÁUDIA COSTA DE ARAÚJO
  • VISUAL COMMUNICATION IN THE IDEAS GENERATION PROCESS: A PROPOSAL FOR THE CREATION CREATIVITY TECHNIQUE

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • JOSE GUILHERME DA SILVA SANTA ROSA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • ÁLVARO JOSÉ BARBOSA DE SOUSA
  • Data: 09-feb-2018


  • Resumen Espectáculo
  • The great information flow, at present, has led to the need to insert visual communication within interpersonal relationships, whether in the daily life or in the work field. Studies have shown that visual elements add value to the communication process, through the following peculiarities: direct language, possibility of creativity development, intuitive perception, in addition to synthesizing the excess information. Given these favorable factors, the visual tools have a multidisciplinary feature and can be applied in different areas of knowledge, including creativity. To facilitate the growth of creative potential, creativity techniques are used. With this, the insertion of visual elements and tools can improve the effectiveness of a creative technique. Thus, the objective of this study is to propose a visual adaptation to CREATION creativity technique. For this, the research procedure included four steps: (I) Systematic bibliographic review of visual communication and visual tools; (II) Exploratory research on the creativity and design of information; (III) Case study in three companies, dismembered in six applications of two versions of the Creation technique: original and visual; (IV) Analysis of data and results. As a result of the research, we present the visual model for CREATION creativity technique, which proved to be more effective from the proper visual elements insertion (color, direction, shape, scale, contrast, dot, line and dimension) and visual resources (storyboard, images and post its). In this way, the CREATION technique showed improvements in the participants' attention, clarity of information presentation, interaction among participants, flow in the ideas generation and technical objectivity

3
  • GIOCONDA SUNCION ACUÑA
  • FACTORS THAT INFLUENCE CO2 EMISSION: A STUDY IN OECD AND BRICS MEMBER COUNTRIES

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JULIO FRANCISCO DANTAS DE REZENDE
  • LECI MARTINS MENEZES REIS
  • Data: 09-feb-2018


  • Resumen Espectáculo
  • The balance between economic growth and a low carbon economy has become a target to develop a sustainable society, especially in emerging countries. The objective of this work is to identify the main factors that contribute to the increase of CO2 emissions in OECD and BRICS member countries and, how the emerging countries are in this context, since they have the greatest challenge of maintaining economic growth and the industrialization of its economy in line with the reduction of environmental impacts. The study was applied in a universe of 40 countries, among developed and emerging, with a longitudinal cut between 2000 and 2014. In the data analysis, the multiple linear regression analysis technique was used. The dependent variable was the emission of CO2 and as independent variables: PIB, IDH, population, forest area, territory, consumption of electricity, production of energy from renewable energy, and energy use. The analysis was divided into three groups of countries whose results showed that, in group one, the countries Canada, Australia and the United States were the outliers in the CO2 emission per hab/km², with energy use being the main contribution factor in the emissions. In group two, no variables were considered significant. In group three, the significant factors in the carbon emission contribution equation were energy use and electric energy consumption. In this group, Russia was considered the outlier, being the country with the highest CO2 emission per hab/km² and whose main contribution factors were PIB, energy use, forest area and IDH. Finally, the results presented a panorama of the three groups of countries correlated with the covariates of the research, which made it possible to identify China as the largest emitter of CO2 per hab/km². As for the relationship between developed countries that grew economically during the period analyzed, it was observed that there was not necessarily an increase in carbon emissions. The covariables use of energy and use of electric energy, when coupled with the economic growth of emerging countries, were the most significant in the research. The results obtained varied from one group of countries to the other, with their outliers analyzed in this work.

4
  • LEANDRO DE ALMEIDA GONÇALVES
  • ANALYSIS OF THE FACTORS THAT INFLUENCE POTIGUARES WOMEN TO UNDERTAKE

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MARCIANO FURUKAVA
  • EDUARDO LOPES MARQUES
  • Data: 22-feb-2018


  • Resumen Espectáculo
  • This research is part of the project “Mulheres Conquistando Autonomia" which seeks to strengthen the women’s autonomy, contributing to the increase of their insertion and permanence in the labor camp. Entrepreneurship is predominantly exercised by men. However, in recent years there has been a significant increase in women entrepreneurs in Brazil and in the world. In addition, women are increasingly filling this space, because they have the inner characteristics of entrepreneurship, which shows an advantage to undertake. The participation of potiguar women in the business sector has been growing significantly and they are already a majority in the main areas of individual micro-entrepreneurship. The objective of this work is to develop and validate a structural model that evidences the interrelationship of the key factors that influences the intention of the women to undertake. The methodology consisted of three fundamental moments. Initially, a search in the databases was first performed in order to obtain a pre-existing theoretical model related to the study theme, then was made a survey with entrepreneur women of Rio Grande do Norte to gather data with the purpose of understanding the relevance of the variables defined by the theoretical construction, and in the end was used the modeling of structural equations to detect the constructs that contribute to the investigated process. As a result, it was obtained that the individual skills, personal attitude and psychological characteristics influences directly and indirectly in the intention of the women to undertake. The variable labor market difficulties did not reach the level of significance required in this research, i.e., this variable does not influence women to undertake. This structural model used in the research can be the basis for an action plan to be expanded by entrepreneurs, so that they hone their skills and improve their ability to undertake.

5
  • MAGALY APARECIDA GALVÃO DANTAS DE MELO
  • Determining factors of satisfaction and loyalty of postgraduate students in engineering in Brazil.

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • EDUARDO LOPES MARQUES
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 22-feb-2018


  • Resumen Espectáculo
  • The present study aimed at analyzing the relationship between determining factors for masters and doctoral production engineering student satisfaction in Brazil. A national and international bibliographic survey was conducted to enable construction of a theoretical framework based on a discussion of satisfaction, loyalty, satisfaction levels, and graduate teaching. The structural model selected was the European Customer Satisfaction Index – ECSI, which analyzed the following dimensions: Image, Expectations, Perceived Value, Perceived Quality, Overall Satisfaction and Loyalty. To analyze the primary research objective, 11 study hypotheses were established, each representing the relationship of one of the student satisfaction factors. With respect to the methodological aspects, this is a descriptive cross-sectional study with a quantitative approach. Data were collected nationwide using a 34-item ECSI questionnaire applied in 35 production engineering graduate programs. A total of 588 responses were obtained and subjected to exploratory factorial analysis and structural equation modeling, applying IBM® SPSS® statistics 21.0 and IBM® SPSS® Amos 18.0 software. The study met all statistical criteria for its validation, in addition to exhibiting a moderate and satisfactory adjustment index. After a number of adaptations, the ECSI was suitable for measuring the satisfaction of graduate students, maintaining all the constructs contained in the original model. The hypothesis test confirmed seven of the 11 hypotheses proposed; H3 and H4, which dealt with the relationship between the concept of image and satisfaction and between image and loyalty, respectively, were rejected for being non-significant. Likewise, the results showed the non-confirmation of hypothesis H7, the influence of perceived quality on perceived value and H9, the influence of perceived quality on loyalty. Moreover, when the CAPES quality variables were integrated to the model, it demonstrated statistical stability; however, negative correlations indicate dissociation between CAPES assessment and student satisfaction. Finally, the results suggest a strong relationship between student expectations and satisfaction. This paper was divided into four parts: introduction, literature revision, methodological procedures, concluding with analyses and discussion of results, final considerations and references

6
  • SANDERSON SANTOS AZEVEDO DA SILVA
  • MODEL OF CONTINUOUS IMPROVEMENT FROM QUALITY ASSESSMENT OF SERVICES USING THE SERVQUAL SCALE AND SELF-ORGANIZING MAPS OF KOHONEN (SOM)

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARCOS RONALDO ALBERTIN
  • Data: 23-feb-2018


  • Resumen Espectáculo
  • In the current scenario of economic hardship, many companies have turned to consumer information in order to optimize the use of resources for a continuous solution of their services. More and more new information, seek to know how the needs of their customers, as well as how a general quality of their services can be measured and influenced. The overall objective of this work is to offer managers a model of continuous updating of services proposed in the information derived from the mining of quality assessment data by users. At this point, this paper finds its importance and relevance when studying consumer satisfaction and offering a quality analysis model from the SERVICE scale and data grouping, using Kohonen's self-organizing maps. Thus, this study offers solutions to common questions, varying and describing groups of users according to their answers to expectations and perception of the quality of a service. Therefore, a survey collected 824 electronic questionnaires with user evaluation data from a university library, analyzing them under the light of Data Mining tools such as classification, association, grouping and summarization of data. Four groups of respondents, idealized as "Improvement", "Urgent Action", "Adequate" and "Excess", were obtained through the crossing of Kohonen maps concerning imports and user perceptions. Finally, this research gave the managers of the unit evaluated a study of the answers to the questionnaire and a model of analysis of the quality of the services offered, in addition, revealed interesting suggestions of future research.

7
  • GABRIEL NOGUEIRA KRÜGER
  • A study on the factors affecting the loyalty of brazilian online hotel reservation tools users

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MABEL SIMONE DE ARAUJO BEZERRA GUARDIA
  • EDUARDO LOPES MARQUES
  • Data: 23-feb-2018


  • Resumen Espectáculo
  • The objective of this study is to evaluate the factors affecting the loyalty of Brazilian online hotel reservation users. A total of 227 suitable answers for the study were collected from a previous contact database, in all the 5 macro-regions of Brazil. Subsequently, the structural equation modeling (SEM - PLS) was used to analyze the data found. The results show that the tested model presented a good statistical adequacy, besides evidencing the propensity of the Brazilians to prioritize satisfaction in the decision to reuse an online booking platform, and navigation functionality was presented as the main catalyst for this feeling. These results show the need for the hotel industry to develop virtual platforms that foster the satisfaction of its users and to develop a loyal relationship. The originality of this study focuses on the use of SEM-PLS to understand how to catalyze loyalty among Brazilian online booking tools users.

8
  • LEONARDO MEDEIROS VAZ DE OLIVEIRA
  • INTEGRATED SERVQUAL, QFD AND FUZZY LOGIC APPROACH IN DETERMINING THE IMPORTANCE OF PROCESSES IN THE BPM CYCLE: CASE STUDY IN A UNIVERSITY LIBRARY

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • JULIO FRANCISCO DANTAS DE REZENDE
  • MARCOS RONALDO ALBERTIN
  • Data: 23-feb-2018


  • Resumen Espectáculo
  • This research aims to propose an integrated approach of SERVQUAL, Quality Function Deployment (QFD) and Fuzzy Set Theory (FST), or fuzzy logic, in order to use customer requirements as input to determine the importance of processes in the mapping and modeling steps of the Business Process Management (BPM) cycle. On several occasions, managers neglect customer needs and focus on meeting the internal needs of the company to model their processes by adopting parameters such as dysfunctionality and viability. Therefore, in order to identify the priority process steps in customer's view, this research employs two phases of the QFD - service planning matrix and process planning matrix - that translate customer needs into service characteristics and prioritization of process steps. To assist in determining and weighting (gaps) customer requirements, it is suggested the adoption of SERVQUAL. The fuzzy logic is aggregated to the SERVQUAL (fuzzy SERVQUAL), in conjunction with the Importance-Performance Analysis (IPA), in determining the priority customer requirements. Furthermore, fuzzy logic is employed in the relationship matrix of the two phases of QFD (fuzzy QFD). In both cases, the FST is intended to convert human thought into a numerical format, capturing the vagueness, imprecision and subjectivity of the evaluation of linguistic variables. Finally, based on the prioritization of the process steps resulting from the fuzzy QFD, it is shown how the proposed approach integrates with the BPM methodology for the modeling (optimization) of a future process (to be). As result and contribution, it is presented a methodology able to capture customer needs according to quality evaluation in services and to identify the process steps that, if improvements are implemented, will maximize customer satisfaction. As limitation, this research is focused solely on determining the importance of processes. Therefore, as recommendation for future works, it is proposed to consider the other parameters (dysfunctionality and viability of processes) to prioritize processes, aiming at modeling an ideal future process (to be). A case study is applied in a university library in order to demonstrate the applicability of the proposed framework.

9
  • MAÍRA LUCIANO SIDRIM
  • Model for evaluation and monitoring of the processes of Virtual learning environment - VLE: a case study in the AVASUS.

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOÃO PAULO QUEIROZ DOS SANTOS
  • KARILANY DANTAS COUTINHO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • Data: 26-feb-2018


  • Resumen Espectáculo
  • The Distance learning model displayed significant growth in the last years and, consequently, the current circumstances are favorable for the dissemination of courses and platforms. As such, this moment demands refinement of the mechanisms of course quality evaluation, and intuitive platforms of E-learning. In this scenario, AVASUS – Ambiente Virtual de Aprendizagem do Sistema Único de Saúde [Virtual Learning Environment of the Brazilian Unified Health System] - aims to improve the qualification of professionals and students, management and assistance in the Unified Health System (SUS), promoting integrated and accessible knowledge in healthcare education. The objective of this research is to develop a model for the evaluation and monitoring of processes in the Virtual Environments of Learning (AVA), and to implement it in AVASUS. Thus, the following steps were taken: mapping of the process from content creation to the insertion of AVASUS courses, definition of the indicators for each step of the process, preparation and implementation of a action plan, verification of the impacts of the action plan and development of the model for evaluation and monitoring of processes. The execution of this research generated positive impacts, such as: optimization of processes of VLE, improvements in the quality control of VLE, improvements in student learning, as well as a reduction of the academic gap about Operations Management in the Distance Learning in the literature.

10
  • ISADORA CRISTINA MENDES GOMES
  • THE ENVIRONMENTAL, SOCIAL AND ECONOMIC IMPACTS OF USING ÁGUA VIVA’S SYSTEM AT MONTE ALEGRE I SETTLEMENT PROJECT - UPANEMA/RN: the perspective of female technicians and farmers 

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • CIMONE ROZENDO DE SOUZA
  • ANDREA LORENA BUTTO ZARZAR
  • Data: 26-feb-2018


  • Resumen Espectáculo
  • This research emerged from the need to focus efforts to overcome the paradigm that considers that development is only linked to economic growth based on the intensive use of technology, which has made invisible diverse knowledge and practices throughout history. Focusing mainly on the foundations of Sustainability and Human Coexistence with the Semi-Arid and seeking to present the contributions, resistances and alternatives performed by women in this sense, a case study of an applied nature was did with the objective of understanding the environmental, social and economic impacts of using Água Viva’s System at Monte Alegre I Settlement Project - Upanema/RN from the perspective of female technicians and farmers. This system is a gray water reuse social technology that captures the water to be reclaimed which is filtered through to be released for use in backyards and was built in an effort by entities and a group of women farmers. To achieve the proposed, the data collection was performed through exploratory, documental and bibliographic research, direct observation and semi-structured interviews with the subjects involved, having a qualitative approach, which was based on categorization and discourse analysis to investigate the data. The understanding of the data showed that, in the light of bibliographical references and female subjects's speeches, the Água Viva System contributed positively to the issue of the elimination of pollutant residues and that the cultivation and breeding practices were altered after using the system. The analysis also showed that the local self-organization of women was a central factor in the process of creation and construction of social technology and that this process is seen by women farmers and technicians as something that made possible several apprentices, although women farmers do not see themselves as thinking of technology. The use of social technology strengthens the economic autonomy of women and women perceive more sharply the economic impact of what they produce when they register the data regarding their production, consumption and exchanges. From these results, the work points to the need to think about and collectively construct alternatives of human coexistence with the semi-arid that can alter the relations between the subjects themselves and those with the environment. Going further, it is evident that it is urgent to think of the sustainability of life from the creation and maintenance of material or immaterial conditions that are directly related to the survival of nature, considering the reality of groups that are marginalized, especially those located under the triple dimension of gender, class, and race.

11
  • ANTONIO MOLITERNO DE OLIVEIRA NETO
  • LEAN PHILOSOPHY: MODEL FOR IMPLANTATION IN THE SURGICAL CENTER OF A PRIVATE HOSPITAL OF RIO GRANDE DO NORTE

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • RICARDO PIRES DE SOUZA
  • CUSTODIO LEOPOLDINO DE BRITO GUERRA NETO
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 26-feb-2018


  • Resumen Espectáculo
  • The Lean philosophy born in the automotive industry in the 1940s has been gaining ground in other areas such as goods and services. Its initial application in the health care can be seen from 2002, but still little is said about its specific implantation for the surgical center. Facing this gap, this study aims to present a model for implanting lean philosophy in the surgical center of a private hospital in   . This study aims to propose a model for implantation of the Lean Philosophy in the Surgical Center of a private hospital in Rio Grande do Norte. The study is characterized as descriptive with qualitative and quantitative methods, as far as the planning of the research, we opted for bibliographical research and case study. The research, to be developed, aims to analyze the organizational environment of a surgical center of a private hospital in Rio Grande do Norte. In order to do so, the current scenario of the processes of the sector will be evaluated, mapped in order to generate value for the client as well as eliminate the waste. As a result, the study employs Lean and Service Design methodologies and tools for a better understanding, systematization and improvement of the Surgical Center activities, from the point of view of the consumer, minimizing throughput time. This is achieved by reconfiguring processes so that patients' flow in the system improves, removing activities that do not add value to the process. Lean can help solve these problems. This study shows that, even as it takes its first steps, the Lean can be very powerful in the health services sector

12
  • IZAAC PAULO COSTA BRAGA
  • AN INDICATORS’ TOOL FOR MONITORING SUSTAINABLE MOBILITY IN BRAZILIAN MEDIUM CITIES

  • Líder : ENILSON MEDEIROS DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • ENILSON MEDEIROS DOS SANTOS
  • JOSE ALFREDO FERREIRA COSTA
  • ERIC AMARAL FERREIRA
  • Data: 26-feb-2018


  • Resumen Espectáculo
  • Urban mobility is one of the most relevant aspects for the sustainable development of cities. It seeks to integrate transport and circulation policies with urban development ones in order to promote accessibility for all, prioritizing collective transport and non-motorized modes in a safe, socially inclusive and sustainable environment. In Brazil, the National Urban Mobility Policy, established by Federal Act nº 12.587/2012, aims to achieve several objectives that contribute to sustainable urban mobility practices, such as reducing inequalities and social inclusion, promoting access to basic services and social facilities, improvements in the urban life conditions of the population related to accessibility and mobility, among others. In this context, it is essential to use tools to support mobility planning and management with regard to the monitoring and implementation of sustainable transport policies. In this direction, the present work aims to develop an indicators tool for evaluating and monitoring sustainable urban mobility status in a medium-sized Brazilian city. We analysed national and international academic and technical literature in order to identify and select potential indicators; therefore, specialists’ appreciation shall define a subset of these potential indicators in order to support the design of a suitable and feasible instrument for the case of Brazilian medium-sized cities. The tool is composed of 17 indicators, divided into 5 dimensions. The research is applied nature with a qualitative and quantitative approach. The proposed instrument was validated by a demonstration of feasibility of application in a medium-sized Brazilian municipality. The results show that the tool is capable of identifying the local aspects of urban mobility over the years and is useful for guiding decision makers in the elaboration of public policies aimed at sustainable urban mobility, as well as for their planning and management.

13
  • EVELYNE TENÓRIO GOMES DA SILVA PINTO
  • Ergonomic analysis of the practice of parathetism of launches: sports performance and musculoskeletal injury prevention related to sports.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • PAULO MOREIRA SILVA DANTAS
  • MARIA CHRISTINE WERBA SALDANHA
  • MARIO CESAR RODRIGUEZ VIDAL
  • Data: 27-feb-2018


  • Resumen Espectáculo
  • The aim of the present dissertation is to elaborate guidelines for the joint optimization in the practice of parathetism, that is, to contribute to the formulation of strategies to prevent musculoskeletal injuries and to improve the performance of paratlete paratricians in the paratlete of dart and disc launches. Paralympic sport has great potential, but it has been marked by high prevalence and incidence of injuries, which can compromise athletes' health and performance. A long and complex chain of factors interact in this phenomenon, and may promote imbalance in the relationship between the athlete's ability to dissipate, generate and transfer mechanical energy and the amount of stress imposed on the musculoskeletal system during the performance of sports activities. This study aims to understand these factors and their relation to the athletics modality of launches, for individuals with spinal cord injury, of the functional class F55. The research had as methodological approach the Ergonomic Analysis of the Work. Interaction and observation techniques, conversational action scripts, verbalizations, photographic records and videos were used. The study of the practice of dart and disc launches has evidenced the adoption of different operative modes by the paratlete in the contexts of training and competition, some of which are pathogenic, in terms of RSI / DORT, and inhibitors of better yields. The operative modes are related to aspects of work organization (planning, monitoring, cadence, goals, etc.) of training, with the technology (launching chair, implement) used in the training and with the characteristics of the paratlete (functional class etc). There was a lack of systematized breaks during the training sessions and the minimum requirement by the technical team to improve the movement of the implements executed by the paratroopers during the training, the execution of training outside the prescribed periodization of the group, lack of individual monitoring of the athletes, by the technical team, from the beginning of the practice to the completion of training cycles and the absence of use of RSI / DORT prevention monitoring instruments, as well as of income. Other items were also evidenced, such as the use of craft chairs, without adequately taking into account the anthropometric data of paratlete, their characteristics, their functional class, their practice and actual use - activity itself - nor the comfort, safety, portability and modularity criteria. All these associated factors contribute to the development and / or aggravation of RSI / DTS in the dart and disc throwing players, as well as in their performance, in their entirety. At the end of this research it was possible to understand the modality studied, within its peculiarities and contexts, thus enabling the elaboration of recommendations for improvement to sports practice, in the perspective of the joint optimization between RSI / DORT prevention and sport performance improvement. It is recommended, therefore, to carry out an anthropometric study of the paratlete, for the development of launching chairs, the production of launching chairs for the training and competition contexts, considering safety, comfort, performance, functional class and modality criteria the launch of a formal break at each launch during the performance of the training, a systematic correction of the movements of the athletes, by the technical team, among others.

14
  • TATHYANNA KELLY DE MACÊDO FURTADO
  • ERGONOMIC ANALYSIS OF THE FORMATION OF PHYSIOTHERAPY STUDENTS OF A BRASILIAN UNIVERSITY: A PROPOSAL OF RSI/WRMD PREVENTION 

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • MARIA CHRISTINE WERBA SALDANHA
  • MARIO CESAR RODRIGUEZ VIDAL
  • RICARDO JOSE MATOS DE CARVALHO
  • TULIO OLIVEIRA DE SOUZA
  • Data: 27-feb-2018


  • Resumen Espectáculo
  • It is reported in several studies that physical therapy is a profession with high prevalence of Repetitive strain injury and Work-Related Musculoskeletal Disorders (RSI-WRMD). The first contact between the physical therapist and the RSI-WRMD risk factors occurs when the professional is still in its formation, as a student. During the professional learning phase, the students adopt constant inadequate postures and biomechanical efforts, transfer and manual elevation of patients, static postures, sudden efforts, among others, generating discomforts, pain and musculoskeletal injuries. The main instrument of work of the physiotherapist is his own body, therefore an injury can force him to have to work with pain, to have to change the operative ways of work, to restrict the variety of clinical conduct and, consequently, to anticipate the interruption of the professional career. This research aims the formation of university students of Physiotherapy, who perform professional internship and to elaborate guidelines to prevent RSI-WRMDs. Ergonomic Analysis of Work was taken as a methodological reference. For that, the documentary analyzes related to the Political Pedagogical Project of the Course of Physiotherapy, the curriculum grid, the course plan and the discipline's agenda were searched for evidence of policies, guidelines and forecast of approaches to contents and of professional practices related to the prevention of RSI-WRMD. Also conducted interviews with the students, teachers and coordination, and photographic records of the student in attendance and the infrastructure of the places of attendance. It was verified that the Pedagogical Project of the course in focus had the discipline of Worker's Health only formally because, in fact, no specific discipline was offered on Worker's Health, Ergonomics or Occupational Health. Also, did not find, in Political Pedagogical Project of the Course, no programmatic content related to the prevention of RSI-WRMD and the self-care directed to occupational health of the students themselves. The students reported that did not receive any specific classes of RSI-WRMD prevention, self-care, ergonomics, occupational health and safety, or related subjects. However, the self-care guidelines they received from teachers were diluted in disciplines such as Applied Rheumatology, Applied Orthopedics and Hand Therapeutic Resources. The guidelines that the students reported receiving in these disciplines consisted of: correcting stretcher height, using a better force lever, being careful in bending and spinal rotation and in handling loads. Students gained knowledge of RSI-WRMD prevention only for the patient and spontaneously realized that they could transfer this knowledge, acquired in another context, in the management of their self-care. However, most of the students interviewed claimed that they could not implement the same RSI-WRMD prevention guidelines in their academic routines, which would be applied to their patients, because of the burden of study and fatigue after care. It was also observed that the organizational and biomechanical criteria for the distribution of patients to correct students, by teachers, are not totally transparent. The specialty of the professional stage, cited by the students interviewed, in which they presented the greatest complaint of pain, was that of neurology, mainly because of the transfer actions, from one place to another, of dependent and heavy patients. These actions are oftentimes individually made and without mechanical assistance. No RSI-WRMD-prevention guidelines or programmatic content were given by the teachers to the students during the internships. It was observed that the course does not offer disciplines, neither programmatic contents nor does it perform academic practices, that give training and propitiates to the student preventive situations of RSI-WRMD and of self-care. Also, there is a high incidence of reports of pain among senior students of physical therapy and the lack of a RSI-WRMD-prevention plan can let the students to reproduce pathogenic behaviors during the professional life, which consequently leads them to injures or early incapacitate. It is recommended to include a discipline or cross-curricular content in all disciplines, to provide students with knowledge about the possible causes of the emergence and aggravation of RSI-WRMD, the importance of prevention and possible prevention measures and the relationship of this approach with the efficiency of the physiotherapeutic act and, consequently, with the treatment results of the patient treated by the student. This allows the student in professional formation to act with better efficiency, health and safety, integrated. And that, in their professional life, this knowledge and good practices be assimilated, thus avoiding a bad mirror effect inherited from incomplete university education.

15
  • VANESSA NOGUEIRA RIBEIRO
  • Analysis of the municipal disaster warning and alarm system of Natal- RN

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • ALESSANDRO JATOBÁ
  • MARIA CHRISTINE WERBA SALDANHA
  • PITAGORAS JOSE BINDE
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 28-feb-2018


  • Resumen Espectáculo
  • Disasters have occurred more frequently and caused material losses of great magnitude and damage to populations from various locations around the world. This fact makes recurrent the discussion about the need to adopt measures and resources that help in the dissemination of information of occurrence of risks and disasters, in order to prevent or reduce the severity of losses and damages caused. Organizations such as the UN promote the discussion on the subject and establish guidelines and policies that can guide the development of Early Warning Systems around the world. The main Brazilian legislation on Civil Defense and Protection has some aspects of the Disaster Risk Reduction policy, however, it presents little approach on warning systems. This research has as aim main to analyze the Municipal Warning System of the Natal city and to propose improvements and / or solutions by means of survey of the information of the formal system and guiding directives and policies. To understand the dynamics of the functioning of the municipal disaster warning system, conversation scripts were applied to the individuals from institutions and bodies, direct and indirect, of the chain of emission of the disaster alert: the municipal and state organs of Protection and Defense Civil, Fire Department, Integrated Center for Public Security Operations (CIOSP) and Situation Room. Also were analyzed videos produced by the students of the Extension and Research Group in Ergonomics-GREPE, Federal University of Rio Grande do Norte, which contained records of a series of meetings attended by members of the district of Mãe Luíza, Natal-RN, Brazil , affected by the disaster that occurred in this community in June 2014, when it was hit by heavy rains that caused landslides, knocked down and damaged several homes and disarmed and displaced several families. These videos were recorded after the disaster in 2014, and their analyzes were intended to verify the functioning of the warning system at the time of the disaster and the participation and performance of the community and the municipal Civil Protection and Defense Agency. The city of Natal has several areas at risk of disasters and the community of Mãe Luiza is one of the areas of risk of disasters disquieting due to its socio-environmental vulnerability. Today, the community is susceptible to other events of this nature, as well as other communities in the city of Natal. The neighborhood of Mãe Luíza reports’ showed that the warning system in 2014 reached few people and that ignorance of the severity of the risks they were exposed was decisive for not to evacuate when alerted. It was also verified that the municipal agents of Protection and Civil Defense did not have, at the time, resources for the mass alert issuance. The alert was spread "face to face", the agents went from house to house alerting the people the day before the crater rupture in Guanabara street, one of the main neighborhood. The alarm was also issued in the same way, when the disaster was triggered. The warning system has a decentralized and poorly collaborative working dynamics, since the entire chain is composed of institutions and bodies with little proximity. The Protection and Civil Defense municipal agents reports' showed that the alert is still made "face to face" and that the population is not fully aware of the risks of disasters to which it is exposed. It should be noted that the current disaster warning system does not meet international recommendations, standards and guidelines. It is recommended, for a more efficient warning system, the approximation of the organs that integrate the chain of the warning system, investments in technology for the issuance of the alert, education projects in disaster risk reduction with communities, training of the agents Protection and Civil Defense and especially the preparation of the Municipal Contingency Plan Natal city.

16
  • MARINA REIS DEUSDARÁ LEAL
  • Brazilian higher education performance evaluation by Data Envelopment Analysis and the relative size concept.

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • CLAUDIA APARECIDA CAVALHEIRO FRANCISCO
  • CARLOS ALBERTO DE JESUS MARTINHON
  • Data: 28-feb-2018


  • Resumen Espectáculo
  • This study aims to propose new approaches to efficiency evaluation based on Data Envelopment Analysis (DEA) and Malmquist Index so that government agencies can evaluate Brazilian higher education. Data from the National Federal Institutions that obtained grades at ENADE in every year from 2013 to 2016 were used to illustrate the application, which totaled 70 intuitions distributed in all macroregions of the country. This research considers a national scope of 70 Federal Institutes. Recent public policies promoted a significant campuses expansion over the country. Since public resources are involved, it is important to verify if Federal Institutions can provide a quality service corresponding to the investments made. Relative size is a distance-based analysis and comes from the evolution of DEA superefficiency and common weights models. In addition to these models, the dynamic DEA (DDEA), Malmquist Index and the classical models are applied, all considering both constant returns to scale and variable returns to scale. The educational process is evaluated through the interaction between three input variables (quantities of teachers, administrative staff and enrollments), an intermediate product (new admissions) and two outputs (number of students awarded certificates, and the average grades of the National Student Performance Exam - ENADE). The analysis covered two perspectives: annual performances and global regarding the triennial periods from 2013 to 2015, and from 2014 to 2016. The global perspective allows us to observe DMUs performance in relation to ENADE’s triennial cycle, which encompasses each year one of the three knowledge areas: Humanities, Health and Technology. In addition, when comparing models results, the dynamic modeling fitting is verified. The results indicate that the dynamic modeling promotes a more adequate educational system assessment and indicates through benchmark implementation how improvements can be achieved, promoting the culture of continuous improvement. The combination of the models discussed in this work widens the discussion about the best method of educational assessment since the presented models are not exclusive but complementary. These evaluation models have the potential to be applied to other education systems, with the inclusion of other variables and even in other countries.

17
  • NESTOR DANTAS DE LUCENA JUNIOR
  • A comparative study of State Energy Balances and Brazilian Energy Balance.
  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • EVERTON SANTI
  • MARCO ANTONIO LEANDRO CABRAL
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 28-feb-2018


  • Resumen Espectáculo
  • Measuring energy resources has a great strategic importance for any country. Factors include the social and economic growth, impacts of new technologies, environmental factors, strategic decisions on imports and exports of energy resources, among others. It is very difficult to plan cities and industrial development, in the long term, without carrying studies on energy resources and current and future demands. About 30 years ago Brazil begun to produce the National Energy Balance (BEN), a document that maps information such as primary and secondary sources, consumption by major sectors, losses, transformation centers, etc. However, due to the difficulty of obtaining data and its processing, much of the presented information are estimated. Currently the responsibility of BEN is with the EPE - Empresa de Pesquisas Energéticas, under the Ministry of Mines and Energy (MME). Some states like São Paulo and Rio Grande do Sul produce annually energy balances. Others, such as Ceará and Rio Grande do Norte, have done it in the past. However, due to various factors, such as funding, its publication had been discontinued. This dissertation advocates the importance of each Brazilian states to maintain and update energy data and integrate them into the EPE in a hierarchical structure, in a bottom-up strategy, which could allow results closer to reality. However, many factors had limited the achievement of such studies, including: Sensitization of Decision Areas; Elements of Regional Articulation; Channels of Incentive and Cooperation between States; Resource Sources (such as lack of trained personnel and budgets); Methodological, Conceptual and Criteria Unification; And Systematization of Data Collection. For this, a questionnaire was prepared and distributed to those responsible for the production of BEEs. The analysis will make it possible to characterize the positive points and experiences of the states that produce balance sheets regularly and to point out the deficiencies and needs of attention to the states that, due to some factors, no longer generates the regional energy data reports. The second part of the research involves a structural and content analysis of BEEs in relation to BEN. Due to the discontinuity of balance sheet generation, in some states, we use information from the last available BEE. The objective is to analyze possible future integration (bottom-up, i.e. bottom-up, from specific to general), from state balance sheets to the national balance sheet.

18
  • LÍVIA MARIANA LOPES DE SOUZA TORRES
  • Brazilian Electrical System: an operational cost regulation proposition by means of Dynamic with Network structure Data Envelopment Analysis model

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • JOSE ALFREDO FERREIRA COSTA
  • ENZO BARBERIO MARIANO
  • LIDIA ÂNGULO MEZA
  • Data: 28-feb-2018


  • Resumen Espectáculo
  • The objective of this work is to evaluate the operational costs of the segments (generation, transmission, distribution) in the Brazilian electrical system by means of a dynamic model with networks structure of Data Envelopment Analysis. In the context of the Brazilian electricity sector, significant changes have occurred in the last decades, changes that insert companies in a regulated system, acting under periodic tariff reviews carried out by the regulator of the sector. These tariff adjustments require that managers are able to identify inefficiencies in the production system in order to ensure adequate prices to the final consumer, while also ensuring a balance between quality provision and financial return of firms. The current model used is not adequate since it does not consider the internal structure of the sector, as well as evaluates the companies in a static way, which disregards the effect of temporal issues. In order to mitigate these problems, dynamic modeling with network structure helps to identify the constraints between the links of the electric system chain, as well as evaluates the performance of these concessionaires over time considering the interaction between the companies of different segments (Generation, Transmission and Distribution). These segments were also evaluated with a dynamic and classic model as a comparison with the current ANEEL modeling. From this comparison with the classical model of constant returns of scale, the validation of the dynamic model with network structure was validated. The results of the dynamic model with network structure allow the identification of inefficiencies not observed with classical models, providing greater discrimination of the results. With the results it was possible to identify the year of the companies' lowest performance, as well as which interactions between companies should be improved with the purpose of better performance of the production chain as a whole. These findings allowed the identification of which goals and where to act in order to guarantee a decision process based on quantitative aspects, helping in an efficient planning of the companies and consequently of the sector in a global way. The diagnosis carried out in the present study aims to contribute to a readjustment in the pricing according to the reality of the sector, resulting in benefits for all the stakeholders involved in the chain.

19
  • HÁLISON FERNANDES BEZERRA DANTAS
  • Evaluation of the operational efficiency of the water supply systems of the municipalities of Rio Grande do Norte: an application of the dynamic model of the Data Envelopment Analysis.

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • JOSE ALFREDO FERREIRA COSTA
  • ANNE EMILIA COSTA CARVALHO
  • JOSÉ MAIRTON FIGUEIREDO DE FRANÇA
  • Data: 28-feb-2018


  • Resumen Espectáculo
  • The objective of this work is to propose a model to evaluate the water supply system of the Potiguar municipalities, which are served by the Companhia de Águas e Esgotos do Rio Grande do Norte (CAERN), in the operational management of water resources in drought years (2010-2015) by means of a dynamic modeling. The scenario of unsustainability observed in water reserves is a result of the lack of awareness and unrestrained use of water resources. Population growth and climate change further aggravate this scenario. The negative effects of the lack of water are present throughout the national territory, especially in the semi-arid region, where the impacts are observed more sharply. Thus, the Dynamic Data Envelopment Analysis model will be used to evaluate the context presented during a 5 year time window. The sample includes 155 municipalities from all mesoregions of the state. The modeling adopted considers 1 input variable, 2 output variables and 1 carry-over to represent reality. The data needed to conduct this work were obtained through consultations with the National Information System on Sanitation. At the end of the work, it was possible to observe that the supply systems studied operate, for the most part, inefficiently. Only 6% of the municipalities obtained maximum scores in the overall analysis. Although the performance of the mesoregions is also not satisfactory, the municipalities of the central meso-region have obtained better results, especially in 2013. Finally, it was possible to verify the negative potential of water losses and how this variable compromises the sustainability of the current system of supply of the cities of the State.

20
  • HILDELANA FERREIRA DE MIRANDA PAIVA
  •  Impact of Meteorological Variables on the Occurrence of Diseases Transmitted by Aedes aegypti Mosquito in Natal-RN

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • HELIO ROBERTO HEKIS
  • BERNARDO BORBA DE ANDRADE
  • Data: 28-mar-2018


  • Resumen Espectáculo
  • One of the main public health concerns is the increase in cases of diseases related to the Aedes aegypti mosquito, which is the main vector of chikungunya, dengue and zika. Models that describe the population dynamics of the mosquito and the occurrence of cases can help to effectively direct policies of control and prevention of such diseases. Since the population of Aedes aegypti has a strong dependence on the environment, it is essential to identify the most influential meteorological variables to allow modeling and an adequate forecast of outbreaks of vector-related diseases. In light of the above, this work aims to identify which meteorological variables influence the occurrence of diseases transmitted by Aedes aegypti in Natal-RN. The proposed method consists of analyzing historical series of cases of the infectious diseases mentioned above in relation to meteorological data of the city through cross correlation. It is worth mentioning the observation of a weak association between precipitation and the incidence rate of cases when analyzing the random parts of the series, indicating that weekly variations of precipitation in Natal would have little influence in the occurrence of cases. It was verified that the association of the variables maximum temperature, minimum temperature and relative air humidity with the incidence rate of cases of Aedes aegypti-related diseases. Thus, the relevance of continuous monitoring of these variables, especially minimum and maximum temperatures, is emphasized, since variations in these conditions can help to evaluate the risk of outbreaks of the mentioned diseases, guiding the planning of control and prevention actions.

21
  • ALICE DE CASTRO CANELA
  • USE OF RAW MATERIALS IN THE FISHING INDUSTRIES OF RIO GRANDE DO NORTE: STUDY OF MULTIPLE CASES BASED ON CLEANER PRODUCTION

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RODRIGO ANTONIO PONCE DE LEON FERREIRA DE CARVALHO
  • LEONARDO PIVÔTTO NICODEMO
  • Data: 23-abr-2018


  • Resumen Espectáculo
  • Within an economic industrial context, the productive process has always been linked to consumerism to the present day. In the fish industry this is no different, the raw material is not used in its entirety, being a good part wasted, causing environmental and economic damage. It is known from data from other studies that approximately 20% of the raw material is edible meat, and what remains are residues such as viscera, heads, bones, skin and scales, are not used, and can be discarded incorrectly, and can cause serious environmental problems such as pollution of water resources, soil and air. Thus, it is necessary for fishing industries to adopt preventive techniques, such as Cleaner Production in the industrial sector, in production processes, in products and services, acting in the fish food industry as a way to increase the efficiency in the use of raw materials and not generation, minimization or recycling of waste. In this way, the main objective of this study was to identify, within the 3 levels of the Cleaner Production, the best use of the raw material in the industries of fish processing of the state of Rio Grande do Norte. Based on achieving this objective of the study, quantitative and qualitative surveys of multiple cases were carried out in three different fish industries of the state, using the CNTL implementation manual and the Cleaner Production guide as a guide: "Do It Yourself" of CEBDS, aiming to calculate mass and energy balances, to evaluate processes and products in the fish industries, object of the study. In addition, proposals for utilization for industrial waste generated for each industry were offered, addressing levels 1, 2 and 3 of Cleaner Production. As a result, in industry 1, there are three types of processing, with shrimp heading and shelling the most wasteful. On the other hand, industry 2 presented differentiation in the quantity of residues, being the fillet of fish, for all the processes executed in the industry, that in the percentage of loss of raw material is the greater; and industry 3 generates little residue when compared to the other two industries studied, but it is the one that least values the potential of the captured raw material. Conclusion that the present work, besides having increased scientific research, with the study and use of fish waste, which is still little studied, still proposed within the three levels of PML the minimization and the use of these residues, avoiding environmental degradation and fostered other forms of economy. The objective of the work was not to actually implement PML in the fishing industries, but to propose future work.

22
  • ELIANA DE JESUS LOPES
  • PROPOSAL OF SUSTAINABILITY INDICATORS TO EVALUATE MANAGEMENT AND ENVIRONMENTAL PERFORMANCE OF UFRN.

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • EDUARDO LOPES MARQUES
  • VALDENILDO PEDRO DA SILVA
  • Data: 27-abr-2018


  • Resumen Espectáculo
  • Universities play an important role in society in terms of training professionals and citizens capable of acting in this field. At the same time, Higher Education Institutions have many environmental issues related to their activities and their role goes beyond the limits of just teaching and training students because they have the capacity and responsibility to promote sustainable development not only in their communities and regions, But also in the university itself. In this context, the management of some university campuses end up being a challenge because, by their dimensions, these can be compared to the complexity of a city. In order to improve the environmental management of the Federal University of Rio Grande do Norte - UFRN, this paper proposes to present a sustainability report model and the main environmental management practices of the universities of the country in order to assist the institution in the management decisions. This research is characterized by a basic, exploratory-descriptive and qualitative approach. As for the method, it is classified as a bibliographical research. The sample has the dimension of 10 universities in sustainability in Brazil, according to the GreenMetric ranking of the University of Indonesia, in the year 2016, in order to observe the main practices adopted by them; And 7 sustainability reports in international universities, in which a comparative analysis will be made, observing the categories used and the main indicators, highlighting those that are appropriate to the Brazilian reality, mainly to the reality of UFRN. The theoretical revision was based on books on environmental management and ambientization in universities; Journal articles between 2001 and 2016 from the Scopus databases, Science Direct, Capes Periodicals, Scielo; And theses and dissertations of the Database of Brazilian Theses and Dissertations - BDTD, involving environmental management topics in universities, sustainability reports in universities and sustainability indicators, in the same period. As an expected result, this research intends to present a sustainability report model for Brazilian public HEIs based on good practices and reporting models in international

23
  • GUSTAVO FERNANDES ROSADO COELHO
  • GUIDELINES FOR THE PLANNING AND IMPLEMENTATION OF PUBLIC CIVIL CONSTRUCTION WORKS BACK TO SUSTAINABILITY: A Case Study at the Federal University of Rio Grande do Norte
  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARCIANO FURUKAVA
  • RÉGIA LÚCIA LOPES
  • Data: 27-abr-2018


  • Resumen Espectáculo
  • The growing concern of today’s society with environmental issues, in the face of disorderly growth and the increasing depletion of nature, has led to search for alternatives that may change established paradigms, where nature is still treated as an inexhaustible source and mere provider of resources. This concern has also a great significance for the important construction industry, which plays a prominent role in the economic life of any country, which is not different in Brazil, but which is also characterized for causing great environmental impacts. The present work aims to study this theme, which deals with the relationship between civil construction works, more specifically the public ones, and environmental preservation, based on the possibility of changes in its traditional mode of production, as it aims to propose guidelines for directing such works to sustainability. To achieve this work, a bibliographical, documentary and field research was carried out. For the development of the field research,  case study method was adopted, having as field of study the Federal University of Rio Grande do Norte (UFRN) and as subjects of research public agents (architects, engineers and legal adviser) and also representatives of construction companies, all responsible for the construction of civil works in UFRN, using semi-structured interviews conducted individually and in focus group meetings, followed by reflective dialogue. The results of the research indicated that, despite the great acceptance by the subjects of research in regarding the idea proposed in this work, the works carried out at UFRN cannot be considered as directed towards sustainability yet, due to the indication by the subjects about needs of institutionalization of this idea, greater capacity building of responsible teams and better adaptation to current regulations. Thus, as a result of this work, the guidelines for application of environmental requirements in public construction projects are presented, in order to direct them to sustainability, considering their planning and execution stages, as well as, for administrative measures applicable.

24
  • JOAO FLORENCIO DA COSTA JUNIOR
  • A STUDY ON THE BARRIERS IN THE INTERNATIONALIZATION PROCESS OF INCUBATED COMPANIES IN NATAL/RN.

  • Líder : JULIO FRANCISCO DANTAS DE REZENDE
  • MIEMBROS DE LA BANCA :
  • JULIO FRANCISCO DANTAS DE REZENDE
  • JOSE ALFREDO FERREIRA COSTA
  • GLAUCIO BEZERRA BRANDAO
  • MARLI DE FATIMA FERRAZ DA SILVA TACCONI
  • Data: 27-nov-2018


  • Resumen Espectáculo
  • Based on the premise that there is a constant need for companies and entrepreneurs to find alternatives to internationalize their business models as a strategy of expansion and survival, the present work endeavours to identify, from the local entrepreneurs’ perspective, the barriers to the process of internationalization of the companies incubated in Natal/RN, as to build a better understanding about the local market. The research can be classified as exploratory and descriptive, focusing on the analysis of qualitative and quantitative variables. Based on the bibliographical and documentary research, it was built a theoretical framework about the existing barriers to the internationalization of incubated companies, which in turn, allowed for the development of a research instrument using a five-point Likert scale, in order to quantify and measure the opinions and expectations from both entrepreneurs and business incubator managers about internationalization barriers. As a result of that, it was possible to define the nature of the most pressing barriers faced by local entrepreneurs vis-à-vis the internationalization process into two groups: External barriers associated with entrepreneurs’ technical limitations and strategic management barriers. It was also possible to identify some managerial features about these companies and incubators alike that can positively influence the overcoming of such barriers. Finally, based on the knowledge acquired, several strategy lines were proposed in order to maximize the networking process, improve innovation and knowledge management, and overcome technical limitations.

2017
Disertaciones
1
  • RENATA DE OLIVEIRA MOTA
  • How Knowledge Management influences the Innovation Capacity of Brazilian Startups

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • LUIS FELIPE DIAS LOPES
  • MARCIANO FURUKAVA
  • Data: 10-feb-2017


  • Resumen Espectáculo
  • Brazil needs to improve its economic and innovative potential in the face of competitiveness in the world market. The advent of startups improves this performance, due to the ability of these companies to shape market changes, and generate innovations in the face of technological disruptions. Knowledge is the essence of the innovation process, but although these companies present innovation as a basis, they face barriers related to the knowledge management process, and this factor contributes to the high mortality rates diagnosed in the country. In view of this scenario, the objective of this research is to develop and validate a structural model that demonstrates the interrelationship of the key factors of knowledge management as determinants of the innovation capacity of Brazilian startups. In this way, we search for results that allow us to help the decision-making of these companies and their respective stakeholders. The theoretical basis is based on the discussion between the themes: Innovation, Knowledge Management, Startups and Modeling of Structural Equations. In developing the theoretical framework, we sought to analyze the currents of thought among the main authors of these themes in the Scopus and Web of Science databases. Regarding the methodological aspects, this study is characterized as a qualitative-quantitative research, of formalized objective with interrogation method and scope of case study. The collection of data will be national, and will be carried out through a survey applied with the startups registered in the ABStartups database. The analysis of the data will be developed using Structural Equation Modeling, this method was chosen because it is appropriate for the global analysis of a model, because a confirmatory analysis is generated that allows the representation of non observable concepts, verifying possible errors of During the process. As expected results, we seek to achieve a structural model that can serve as a basis for a plan of action to be developed by startups, so that they improve their knowledge management processes and improve their innovation capabilities. The increase in the development of innovations will be a positive result for the entire society, promoting quality of life for the population and economic development for the country.

2
  • JOÃO CARDIM FERREIRA LIMA
  • Radical Innovation: The brazilian startups panorama

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • LUIS FELIPE DIAS LOPES
  • Data: 10-feb-2017


  • Resumen Espectáculo
  • The world’s economy uses its economic and innovative potential to create and maintain competitive advantage against global competitors. Startups appear as companies with high capacity of innovations generation and high adaptability, shaping according to the needs and requirements of the market. Market orientation and organizational learning, characterized by market information and open-mindedness, respectively, are the forerunners of radical innovation. Given this scenario, the purpose of this research is to validate a structural model that demonstrates the interrelationship between the key factors of Market Information, Open mindedness and Radical Innovation in Brazilian startups. Regarding the methodological aspects, this research is characterized as quantitative, with formalized objective, interrogation method and scope of statistical study. The data collection was national (Brazil), was performed through an electronic questionnaire (research) applied in startups registered in the database of the Brazilian Association of Startups - ABStartups. The analysis of the data was performed through the use of Structural Equations Modeling, because this method is suitable for the global analysis of a model. As results after the adjustment of the model, the values of kurtosis, asymmetry, AVE, Cronbach's Alpha, composite reliability, cross loads, Fornell and Larcker criteria, VIF, cross-validated redundancy and cross-validated communality, Pearson coefficient (R²) and the p value had acceptable values in the analysis through the software SmartPLS. The presented indexes of kurtosis and asymmetry, x² statistics, x² / degrees of freedom, CFI, GFI, RMSEA, PCFI and PGFI were also acceptable in the analysis through the software IBM SPSS Amos, thus the hypotheses H1, H2 and H3 were accepted.

3
  • EDICLEIDE DA SILVA MARINHO
  • Open Innovation: Elements for its Practice in the Solar and Wind Energy Sectors

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RAONI BARROS BAGNO
  • Data: 17-feb-2017


  • Resumen Espectáculo
  • Renewable energy sources have gained relevance because of its wide social acceptance and ability to provide sustainable energy to meet the world's electricity demand. Therefore, it is necessary to develop the sector for new materials and forms applications to be searched in order to provide greater efficiency of the materials used, as well as explaining the range of application options for this feature. It is in this perspective that the open innovation emerges as a factor that helps in the process of generating ideas that provide the development of the sector. Thus, for its implementation, it is important to identify the essential elements. The objective of this study is to identify the key elements of open innovation to practice in the solar and wind energy sector. For this work, the research procedure follows the following steps: To perform this work, the research procedure follows the following steps: (i) Theoretical Research; (ii) Field Survey, (iii) Tabulation, Statistical Treatment and Data Analysis (iv) Results. The results pointed out the main elements present in the open innovation approach directed to the study sector.

4
  • ANA CLARA CACHINA SARAIVA
  • FACTORS THAT INFLUENCE USERS' SATISFACTION WITH ELECTRONIC GOVERNMENT PORTALS IN URBAN TRANSPORTATION: A STUDY WITH STRUCTURAL EQUATIONS

  • Líder : ENILSON MEDEIROS DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • ENILSON MEDEIROS DOS SANTOS
  • JOSE ALFREDO FERREIRA COSTA
  • ZULMARA VIRGINIA DE CARVALHO
  • LEONARDO HERSZON MEIRA
  • MAURICIO DE OLIVEIRA ANDRADE
  • Data: 21-feb-2017


  • Resumen Espectáculo
  • The urban mobility sector has faced major changes in its development; The sustainable perspective inserted in this context the vision of the citizen and the social collective as the focus of the process, prioritizing it the social participation in the processes of management and planning. Incentives around the world have been made to stimulate the effective insertion of citizenship in the formulation of urban mobility policies for the benefit of society. In Brazil, the National Urban Mobility Policy (PNMU) was instituted in 2012, which brings important issues to the sector arena and which can be synthesized in key words, among them, transparency, participatory management and publicity. To reach society more efficiently, interaction mechanisms are used connecting society to government. In this sense the Electronic Government was inserted as an object of transformation in the relationship between government, society, as well as private companies, in terms of agility and transparency of processes. The general objective of this study is to identify the main satisfaction agents perceived by the Electronic Government user in urban mobility. The citizen has become more perceptive regarding the quality of public services offered, and demands greater responsibilities regarding the provision of these services by the State. It is within this context that the undeniable importance of satisfaction surveys as a tool for monitoring and evaluating public services is inserted. For the elaboration of a model of satisfaction is used the Modeling of Structural Equations, which through constructs extracted from the literature allows the conception of hypotheses that will be tested from data collected in the application of a questionnaire among university students. The results obtained in the modeling point to the formation of a model including the variables extracted from the PNMU, along with those referenced in the bibliography, thus proposing a unique model to evaluate e-Gov satisfaction in urban mobility, in order to provide paths for managers To explore the improvement of its services and the improvement of the population.

5
  • LUANA PINHEIRO DANTAS
  • E-government practices Maturity Assessment in Agency urban transport managers in Brazil

  • Líder : ENILSON MEDEIROS DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • ENILSON MEDEIROS DOS SANTOS
  • JOSE ALFREDO FERREIRA COSTA
  • LEONARDO HERSZON MEIRA
  • MAURICIO DE OLIVEIRA ANDRADE
  • ZULMARA VIRGINIA DE CARVALHO
  • Data: 22-feb-2017


  • Resumen Espectáculo
  • Government agencies are investing in their computerization, not only within the inner workings, but mainly in the population's access to information and services in modern society need to be available to citizens virtually. Therefore, the easy access is reducing bureaucracy for citizens, also opening the possibility of realization of social participation channels in public management. In this perspective, proper technique is necessary to evaluate the performance of the Government. Among these services are undergoing the transition to digital, there is the transport management and urban mobility, which is the direct responsibility of local governments. This thesis has as main objective the evaluation of maturity in e-Government practices at the Brazilian cities and metropolitan regions of Brazil. In the survey, developed a vector analysis criteria, constructed from the Federal Law No. 12.587 / 2012 (the National Urban Mobility Policy) and the concept of web-functionality, the application provides the ranking of each web site at increasing levels of maturity. The evaluation was conducted in a sample of 46 cases, including at least one case in each Brazilian state. The results both highlighted good practice, as pointed out the ways in which the websites need improvement.

6
  • RAIMUNDO ALBERTO REGO JÚNIOR

  • BUSINESS PROCESS MANAGEMENT (BPM): FRAMEWORK WITH GUIDELINES FOR IMPLEMENTING FEDERAL PUBLIC UNIVERSITIES

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE ALFREDO FERREIRA COSTA
  • AURÉLIA ALTEMIRA ACUNA IDROGO
  • Data: 13-mar-2017


  • Resumen Espectáculo
  • The adoption of business process management (BPM) by private companies has the main benefits of optimizing their resources without achieving their goals. This dissertation aims to propose a framework with guidelines for the implementation and operationalization of the BPM principles that aim at a process management in federal public universities. For the development of this dissertation, was carried out a traditional bibliografic review on the topics process office and organizational improvement, then a systematic bibliographic review on the theme business process management. In the field research was conducted in a case study at the Federal University of Rio Grande do Norte with a focus group session eith tem specialists dealing with process in public sector in order to validate the constraints and necessary elements of BPM in this implementation. As a result, we presente a BPM framework that includes the elements for its implementation in the University. These are: (catalytic benefits) – participative management, focus on results, planning at the three strategic levels, tactical and operational, knowledge management, better organization of documentation and availbility for control and audit, (benefits results) – optimization of processes, greater transparency in processes, integration among sectors, employee satisfaction and internal costumers; (difficulties) – lack of awareness of high administration, lack of integration between the processes, the necessity of commitment of the IT infrastructure, dimensioning of people and other resources; (organization for implementation) – process office, identification and elaboration of a risk plan, definition of responsabilities, process mnagement, mapping and global standartization of processes, suitability of some processes, motivational elements for server adherence; (characteristics) – systematic view of processes, non-value and non-customer focus and multidisplinarity

7
  • HELDER PACHECO DE MEDEIROS
  • APPLYING THE MINNESOTA INNOVATION SURVEY (MIS) IN BRAZILIAN COMPANY OF HOSPITAL SERVICES - EBSERH
  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • JOSE MACEDO FIRMINO FILHO
  • MARCO ANTONIO LEANDRO CABRAL
  • Data: 23-mar-2017


  • Resumen Espectáculo
  • To think of innovation nowadays is to bring to the field of organizations the notoriety not only found in the literature, but also in the management practices of a strategic bias that is highly recommended and decisive for the current managers of the institutions of products and services in our country. Allied to this, the high degree of competitiveness present in the market, contributing significantly to the complexity of decision making. Currently managers need to maintain a continuous cycle of renewal over their processes, products and / or services, and it is also important to know the conditioning factors and determinants for new alternatives that encourage innovation within organizations. The research aims to analyze the organizational environment of the EBSERH Network - Brazilian Company of Hospital Services, considered one of the largest private public companies, focused on the management of university hospitals in our country. The research sought to cover the set of University Hospitals connected to the EBSERH Network (50 Hospitals - 39 Contracts, 10 Without Contract and 1 Public Company) located in the main regions of our country, seeking to verify what important characteristics allowed the development of innovations. Data were collected, however, from 17 Hospitals (44%) in all regions of Brazil. As a methodology, this work took a descriptive approach, with qualitative and quantitative methods, based on a planning of research directed to bibliographical research and case studies. For this purpose, a questionnaire produced by the Minnesota Innovation Survey - MIS methodology, developed by the Minnesota Innovation Research Program - MIRP of the University of Minnesota in the United States, was used and applied to the main managers of the EBSERH Hospitals. As results, statistical data point to aspects such as satisfaction, leadership, support, resource acquisition, engagement and innovation planning and execution, the best performance factors for innovation based on the Kruskal-Wallis parametric test, for a significance level of 1 %.

8
  • HELOISA HELENA OLIVEIRA DA SILVA
  • Supply Chain management Model for public hospitals network SESAP-RN based on ISO 9001:2015

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • HELIO ROBERTO HEKIS
  • KLEBER CAVALCANTI NÓBREGA
  • Data: 31-mar-2017


  • Resumen Espectáculo
  • The Brazilian public health has been experiencing a chaotic scene where SUS users have received assistance with poor standard of quality and essential inputs shortages. In parallel with this reality, health organizations have been concerned about the scope of strategies for improvement. Quality Management is included in the Supply Chain Management to optimize results and meet the expectations of customers. In this sense, the ISO 9001 standard, generically, enables the adoption of standards and quality management systems with focus in customer and better results. This work aims to identify the most relevant practices on Supply Chain Management, adopted by hospitals and standards to be inserted in the hospital care areas by the Rio Grande do Norte State Public Health Department – SESAP, with a view to Quality. For the accomplishment of this research, we realize a systematization of the articles published by Scopus database in the thematic area. Based on the collected data, a survey was conducted with the 23 public hospitals of the SESAP Network. We analyzed their responses using the Likert scale. The degree of importance was delineated by the degree of importance gave by the interviewee to each criteria present in the questionnaire. As a result, we elaborate a model for the Supply Chain Management of SESAP Hospitals in the ISO 9001 Quality Standard, thus contributing to a greater efficiency of the public resources applied in the public hospitals of the RN.

9
  • JESSICA MEIRELES DOS SANTOS
  • Evaluation of the efficiency of technological parks of brazil with the application of network data envelopment analysis – NDEA

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • ANDERSON PAIVA CRUZ
  • CARLOS ALBERTO DE JESUS MARTINHON
  • Data: 31-mar-2017


  • Resumen Espectáculo
  • This study aims to evaluate the overall efficiency and subprocesses of innovation and commercialization of products and services of Brazilian technological parks through the use of the Network Data Envelopment Analysis (NDEA) technique. It is intended to determine which technological parks are efficient or inefficient and to identify their location factors. The research is delineated as quantitative and qualitative by presenting both the measurement of the data found and the characterization of the study object technological parks in the Bibliographic Review. The data were collected through an electronic questionnaire applied to Brazilian technological parks. These data served as the basis for the Network Data Envelopment Analysis (NDEA) technique and for location analysis. The sample includes 19 technology parks in operation in Brazil. The results are presented in 4 steps: step I - descriptive statistics of the variables; Stage II - analysis of overall efficiency and subprocesses of technology parks; III - identification of location factors of Brazilian technological parks and stage IV - challenges and opportunities for improvement. The results indicate that the Brazilian technological parks in operation still suffer in achieving higher rates of global efficiency and processes of innovation and commercialization of products and services. As a result, strategies to achieve better performance indicators in technology parks are suggested.

10
  • GIVELDNA MARIA COSTA PEREIRA
  • Analysis of the Human Resources Distribution of the Family Health Strategy and the Incidence of Dengue, Chikungunya and Zika in Rio Grande do Norte.

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • MARIO ORESTES AGUIRRE GONZALEZ
  • HERTZ WILTON DE CASTRO LINS
  • ANTONIO HIGOR FREIRE DE MORAIS
  • Data: 31-mar-2017


  • Resumen Espectáculo
  • In Brazil, the control of vector-borne diseases is based on a set of actions related to health surveillance, social mobilization and, mainly, Primary Health Care activities, which include the Family Health Program (PSF) . As a gateway to the health services system, actions within primary care are considered key to an effective and efficient control of these vectors. The Aedes aegypti mosquito is currently the main vector associated with the transmission of three major arboviruses, Dengue, Zika and Chikungunya, and the control of this vector has been a challenge for public health in Brazil. To identify the main relationship between the distribution of the teams of the Family Health Program, Primary Care in Brazil, and the incidence of Dengue, Zika and Chikungunya in the Municipalities of Rio Grande do Norte. We analyzed the correlation evidences between the distribution of the Teams of the Family Health Program and the incidence of Dengue, Zika and Chikungunya by means of Data Mining techniques, specifically the Classification technique. It was obtained that, the Family Health Strategy Program is responsible for withdrawing 45% of the municipalities of Rio Grande do Norte from the critical state of availability of health professionals. Being important in the care process for the population. For the year 2016, 76.88% of the municipalities found themselves in critical condition regarding the incidence of Dengue, 52.5% regarding the incidence of Chikungunya and 7.5% regarding Zika. Municipalities with greater availability of professionals also have a lower incidence of these arboviruses. The PSF is an important health care program for the population of the NB, as municipalities that have a larger number of health professionals also have a low incidence of arbovirosis, it is observed that this program developed by the Ministry of Health assists in the assistance to the population, and especially in the prevention of the occurrence of these endemic diseases.

11
  • FERNANDA KIVIA AGRA FERNANDES
  • Evaluation of civil construction processes: An integration of Value Stream Mapping and Network Data Envelopment Analysis 

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • CLAUDIA APARECIDA CAVALHEIRO FRANCISCO
  • CARLOS ALBERTO DE JESUS MARTINHON
  • Data: 31-mar-2017


  • Resumen Espectáculo
  • This research aims to expose the integration of the lean tool called Value Stream Mapping (VSM) with the Data Envelopment Analysis technique as a managerial mechanism to support the management decision making regarding to the process leanness. This becomes essential in view of Brazil's current economic downturn, which has a direct impact on the construction industry, leading to a decline in sales and, consequently, in profits. As a result, the construction companies need to redefine their production systems in order to stand out from their competitors, through improved operations, resulting in increased productive performance and, consequently, consumer satisfaction. This raises the significant contribution to the company under study, since it exposes the current situation of the execution of one of its main production processes and proposes actions that allow it to approach its ideal state, represented by operations without waste and in the pace of customer demand. In addition, the constant consummation of the mechanism performed in this work allows the organization to identify incidents more quickly, then, define immediate actions that eliminate them and be always in continuous improvement. The contributions are also based on filling a gap in the literature, identified through a review of 291 articles. To reach the proposed objective, the research was developed in the structural masonry process in the construction of a residential project of a medium-sized construction company located in Natal/RN. The data collection was done directly by observations of the execution of operations on 16 floors, over 9 weeks. The classic CCR model and the NDEA model with structure in networks were used in the association of the DEA with the VSM. The results of the aggregate and univariate evaluations are equated to the results of the value stream mapping. Thus, the models are validated and it is identified that, in order to analyze the lean level of the process as a whole, the most appropriate model is the NDEA, but when it is restricted to the individual operations, it is recommended to use the DEA-CCR. The diagnosis also facilitates the elaboration of a plan action that assists the reach of the idealized state in the VSM and, then, the organization obtains a competitive advantage over competitors.

12
  • ANNA CAMILA LIMA E SILVA
  • MODEL TO IDENTIFY VARIABLES DETERMINING THE PERFORMANCE OF BRAZILIAN STARTUPS

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • FABRICIA GONCALVES DE CARVALHO
  • EDUARDO LOPES MARQUES
  • Data: 29-may-2017


  • Resumen Espectáculo
  • The present research seeks, as it main objective, to identify the relationship between the variables that favor the organizational performance of Brazilian startups. This becomes critical given the dynamics in the external environment of organizations, the emergence of new technologies and  the transformations in consumer preferences, which all combined, requires the organizations to have internal agility to foresee these scenarios and respond to them at compatible speed. Due to this context, it is important to evaluate the organizational performance so that organizations can remain competitive in the market, reducing the mortality of companies, especially Micro and Small Enterprises (SMEs), in witch among them, are startups. This paper proposes an analysis of organizational performance in Brazilian startups based on two variables: market orientation and product innovation capability, which are structured based on theoretical models in the literature. To achieve the proposed goal, the research was developed with startups associated with the Brazilian Association of Startups (ABStartup). The data collection was done through a survey, composed of 32 questions, in a self-managing and online way, with the participation of 166 startups from different regions of Brazil. The paper carried out the characterization of the Brazilian startups, the analysis of the level of the variables under study, the survey of the entrepreneurs' opinion on the survey proposals and lastly, applied the Structural Equation Modeling (SEM). It was evidenced that the Brazilian startups are, in the great majority, located in São Paulo, acting in Research and Development and with foundation in 2015. The results of the indicators showed that the studied variables highly influence the organizational performance. The majority of entrepreneurs surveyed agree moderately with the propositions. As for organizational performance, the statements are identified for entrepreneurs who have increased less than 10%. Regarding the analysis with the MEE, it was identified that the orientation to the market, although important for the startups, does not influence the organizational performance, but does have some effect in the product innovation capability. As well as organizational performance is influenced by the product innovation capability of startups. Therefore, the study contributed to the validation of a model with Brazilian startups, which will help existing and future companies to reduce the early mortality of these enterprises.

13
  • MARCELA SILVA CAVALCANTI ROSA
  • STORM: CREATIVITY INCITEMENT BUSINESS GAME

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE ALFREDO FERREIRA COSTA
  • JOSE GUILHERME DA SILVA SANTA ROSA
  • FELIPE MATHEUS CALADO OLIVEIRA DE SOUZA
  • Data: 20-nov-2017


  • Resumen Espectáculo
  • Creativity has been extensively studied by researchers from different fields of knowledge since the 1950s, same period when business games began to be used for educational purposes. However, the relation between the two themes has yet to be more studied, although there are several possibilities of correlation between them. Business games have become efficient and effective means of empowering people in organizations and teaching in schools, while creativity has come to be perceived as part of the innovation process and therefore important for all segments. The goal of this research is to develop a game that stimulates the creativity of its participants. For this, the research method is characterized as descriptive with a qualitative-quantitative approach. The theoretical research contemplated a traditional literature review and a systematic literature review (SLR) of 64 articles hosted on the Scopus and Web of Science platforms regarding the business game theme, published between the years of 1970 and 2016. The action research contemplated six applications with 73 people, allocated at a university and a creative industry company, and the data were collected between August and November 2017. As results this research presented a conceptual model with the elements of a business game and a business game for the creative stimulation of its participants - STORM, with acceptance rate of 97.5% among the players.

14
  • GABRIELLA CAVALCANTE DE SOUZA
  • BASIC MODEL OF ENGINEERING DESIGN PROCESS FOR BUILDING COMPANIES OF VERTICAL BUILDINGS: in search of the reduction of incompatibility between the projects in the sequential reality of the construction processes

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • LUCIANA DE FIGUEIREDO LOPES LUCENA
  • ALEXSANDRA ROCHA MEIRA
  • Data: 07-dic-2017


  • Resumen Espectáculo
  • Within the production patterns in which civil construction is based, there is the consumption of a considerable portion of exhaustible natural resources, and this industry is also responsible for significant losses in its production processes with large generation of waste at world levels. Results of several researches in the area point out that significant causes of losses, reflected in an increase in the generation of Civil Construction Waste (CCW), are the incompatibilities between the projects, which are only detected at the moment of execution of the building. Thus, to eliminate or minimize the avoidable losses (waste), it is necessary to act in the origin of the cause of its occurrence, being able from the conception (design phase) to the production phase (execution of the building). In view of this scenario, considering the stage of project development (design phase) as the starting point of the constructions and that its processes exert influence in all constructive process and final product, through an exploratory-descriptive study, with a qualitative approach , the objective of this study was to propose a model of a vertical building design process with a view to reducing the problems of incompatibility of projects, focusing on the reduction of losses manifested during the execution of the building. The research universe consisted of three building companies, which were registered with Sinduscon-JP and, at the time of the research, had constructions active. As a way of achieving the proposed objective, it was necessary to know the problems and the project processes of the construction companies participating in the study, identifying the flow of information (inputs, outputs and controls), the interrelationships among process components design), in contrast to the literature models. At the end of the study, it was possible to develop a basic design process model with the clear delineation of the actions to be developed by the agents of the design process, in accordance with the reality already practiced in the companies, supporting the future application, emphasizing the activities of critical analysis, compatibility and approval of projects, and also the use of information technology to assist in the communication and coordination of projects, in the form of the use of data sharing tools. By comparing the proposed model with the reference models, it is more consistent, providing a broad view of the whole process, enabling improvements in faulty or faulty management, increasing the participation and communication among process agents, reflecting in compatible with distribution and alteration control, reducing the loss-causing links in the execution of the building.

2016
Disertaciones
1
  • JANE CIAMBELE SOUZA DA SILVA
  • Solidariedade e Fortalecimento da Resiliência Comunitária em Situação de Desastre: o caso do bairro de Mãe Luíza, Natal – RN.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • PITAGORAS JOSE BINDE
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 04-abr-2016


  • Resumen Espectáculo
  • A cidade de Natal possui várias áreas habitadas vulneráveis a desastres, entre as quais se encontra o bairro popular de Mãe Luíza, que possui 16.547 mil habitantes e se localiza em região de dunas, na região litorânea, vizinho ao bairro de Areia Preta, cujo m2 é o mais valorizado da cidade. As fortes chuvas (285 mm) que atingiram Natal nos dias 13 e 14 de junho de 2014, em meio ao cenário da Copa Mundial de Futebol da FIFA, provocaram no bairro de Mãe Luíza, no dia 14 de junho, enxurradas, que resultaram em alagamentos e um intenso deslizamento de terra, capaz de formar uma imensa cratera (área de 10.000 m2 e profundidade de 30 m) no solo, destruindo, totalmente, 26 casas e afetando a vida de 187 famílias. Assim como tem ocorrido em outros desastres, a população foi a primeira a agir diante dos riscos, mesmo sem possuir a capacitação adequada para este fim. A solidariedade emergiu da população e se alastrou de forma coletiva no bairro, como se constatou e geralmente ocorre nessas situações. Durante o desastre ficou explícita a fragilidade e o despreparo das organizações governamentais e não governamentais e, também, da comunidade, para lidar com a situação de crise. Infere-se que o nível de fragilidade no enfrentamento dos riscos e desastre aumenta sem a participação da população e, ainda mais, se esta não for qualificada para atuar nestas situações. Considerando o desastre como um acontecimento social, dinâmico e complexo, é fundamental compreender como as sociedades podem lidar com este fenômeno de maneira adaptativa, de maneira a aumentar a sua resiliência e reduzir os riscos e impactos provocados pelo desastre. A Organização das Nações Unidas tem promovido e implementado uma série de estratégias voltadas para a redução dos riscos de desastres no mundo, assentada na melhoria da resiliência das cidades. Em 2012, o Brasil reformulou sua política de gestão de riscos e desastres, promulgando a Lei nº 12.608, com base nestas estratégias. Esta pesquisa tem como objetivo geral “Compreender de que maneira as ações de solidariedade realizadas entre os membros da comunidade de Mãe Luíza durante as fases de mobilização, resposta e recuperação do desastre contribuem para a promoção da resiliência da comunidade”. Trata-se de uma pesquisa descritiva e explicativa, quanto aos objetivos; estudo de caso, participativa, bibliográfica e documental, quanto aos procedimentos de coleta; estudo de campo, bibliográfica e documental, quanto às fontes de informação; e qualitativa, quanto à natureza dos dados. O bairro de Mãe Luíza foi o local escolhido para a realização da pesquisa e os sujeitos da pesquisa são as vítimas de desastre, as autoridades e os agentes de proteção e defesa civil, dos órgãos governamentais e não-governamentais, envolvidos no desastre ocorrido em junho de 2014, que concordaram em participar da pesquisa. As ações de solidariedade referentes às fases de mobilização e resposta foram quantificadas, levando em consideração a porcentagem de vezes em que o tipo de ação praticada ou testemunhada foi relatada, a porcentagem por tipo de vinculo social entre a pessoa que realizou a ação e a pessoa favorecida e se a ação relatada foi bem ou mal sucedida, do ponto de vista dos próprios moradores. Os resultados mostraram que das 23 (100%) pessoas entrevistadas nenhuma relatou ações de solidariedade praticadas nas etapas de prevenção de desastre e de preparação. 8,7% das pessoas relataram ações de solidariedade realizadas ou testemunhadas na etapa de mobilização, 100% relataram ações de solidariedade realizadas na etapa de resposta e nenhuma relatou ação de solidariedade praticada ou testemunhada na etapa de recuperação. De acordo com os moradoresque participaram da pesquisa, as ações de solidariedade ocorreram espontaneamente e foram regidas pelo sentimento de amor ao próximo e de compaixão para com o sofrimento do outro, acompanhado pelo desejo de amenizar tal situação. No que diz respeito ao motivo pelo qual a pessoa teria agido solidariamente, os moradores acreditam que o amor ao próximo é também o principal motivo.Concluiu-se que o despreparo dos agentes dos órgãos municipais responsáveis pela gestão de riscos de desastres e, em consequência, dos membros da comunidade afetada, somado à ausência de um plano de contingência da cidade do Natal, contribuiu para o agravamento dos riscos existentes no bairro de Mãe Luíza, o que acabou resultando no desastre aqui estudado e fazendo com que a comunidade agisse por conta própria, solidariamente, mesmo sem a coordenação adequada - antes, durante e depois do desastre. Contudo, constatou-se que certas ações de solidariedade, praticadas por membros da comunidade, contribuíram para mitigar os riscos, minimizar os danos e amenizar os sofrimentos provocados pelo desastre, culminando, ainda, no fortalecimento dos vínculos e laços comunitários. Concluiu-se que a prática de ações de solidariedade, também voltadas para a gestão de riscos de desastres, deva ser incentivada nas comunidades, por parte dos órgãos de proteção e defesa civil municipal e estadual e das lideranças comunitárias, visando desenvolver e melhorar a resiliência comunitária e global do sistema.

2
  • DANILO DIOGENES CACHINA DE CARVALHO
  • PROPOSTA DE UM MODELO PARA IMPLANTAÇÃO DE SISTEMAS HÍBRIDOS DE GERAÇÃO DISTRIBUÍDA EÓLICO-FOTOVOLTAICOS

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • CRISLUCI KARINA SOUZA SANTOS CANDIDO
  • ENILSON MEDEIROS DOS SANTOS
  • HUMBERTO DIONISIO DE ANDRADE
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 09-may-2016


  • Resumen Espectáculo
  • A energia elétrica se tornou um componente importante, ao longo dos séculos, para o desenvolvimento humano, resultando na sua dependência para diversas atividades do cotidiano das pessoas, empresas, indústrias e organizações. O aumento da demanda e do seu consumo tem levantado hipóteses de esgotamento futuro das tradicionais fontes geradoras de energia. Assim, estudos acadêmicos sobre fontes de energia renováveis ganharam interesse à medida que vários países passaram a investir nesse setor, especialmente no que concerne às denominadas novas fontes de energias renováveis, dentre elas a eólica e solar. O objetivo desta dissertação é o desenvolvimento de um modelo para implantação de um sistema híbrido de geração distribuída eólico-fotovoltaico, de modo a reunir, em uma representação estruturada, o contexto, a dinâmica e o processo cujo resultado pode ou não culminar na sua implantação, de maneira a servir de embasamento para sua replicação em qualquer organização. A fim de atingir tal objetivo, adotou-se um método de pesquisa próprio adaptado de Mitroff (1974), que pode ser caracterizado, predominantemente, como descritivo e quantitativo e que envolveu duas etapas. A primeira contempla três subetapas: a da revisão bibliográfica sistemática em base de dados de artigos, dissertações e teses; a  coleta de dados técnicos de consultorias, instituições públicas e da distribuidora de energia; e elaboração do modelo conceitual/teórico. Já a segunda etapa, por sua vez, constitui-se de quatro subetapas: caracterização do estudo de caso; proposição de um sistema híbrido para um caso em particular; a modelagem e simulação dos dados através do software HOMER; e posterior análise desses dados. Os resultados parciais obtidos com esta pesquisa foram: a identificação do panorama mundial e brasileiro sobre as tecnologias, vantagens e desvantagens das energias eólica e fotovoltaica; a interpretação da resolução normativa 482/2012 da ANEEL; a utilização do software HOMER; e o aperfeiçoamento do modelo conceitual a partir de sua aplicação no estudo de caso, através da constatação de limitações à pesquisa e de novas variáveis. O modelo final obtido, o qual consta de sete etapas, tem como informações de entrada: o local de instalação do sistema; os dados de consumo e demanda de energia elétrica; as tarifas de energia praticadas pela concessionária distribuidora; dados de irradiação solar e velocidade do vento; e os custos e especificações dos equipamentos de geração de energia. Já a principal saída do modelo é a resposta quanto a viabilidade de se implementar o sistema híbrido proposto.

3
  • KARLA DAYANE BEZERRA CRUZ
  • OS IMPACTOS DA INSTALAÇÃO DE PARQUES EÓLICOS NAS COMUNIDADES URBANAS E RURAIS DA SERRA DE SANTANA/RN

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCIANO FURUKAVA
  • NILTON CÉSAR LIMA
  • Data: 10-may-2016


  • Resumen Espectáculo
  • O estudo do vento para geração de energia vem ganhando espaço desde que países como Estados Unidos e China, líderes em capacidade instalada mundial, passaram a investir neste recurso energético. Atualmente no Brasil, a produção da energia eólica está em ascensão, sendo que o desenvolvimento de parques eólicos cresceu consideravelmente na região Nordeste. Esse crescimento no número de parques gera mudanças no ambiente social, impactando tanto positivamente, com geração de emprego e renda, como negativamente, com mudanças na paisagem. O objetivo da pesquisa foi identificar quais os impactos causados nas comunidades com a instalação de parques eólicos, tendo o interesse de compreender melhor a relação desta nova fonte de energia com a comunidade local que recebe as torres, tendo em vista que há modificação do ambiente. O estudo foi importante por se tratar de uma nova fonte de energia na matriz energética brasileira e pela necessidade de se compreender as mudanças geradas nas cidades pequenas do Rio Grande do Norte, especificamente Serra de Santana. A pesquisa foi desenvolvida utilizando uma abordagem qualitativa, sendo caracterizada quanto aos objetivos como descritiva, ao descrever o fenômeno ocorrido nas comunidades pelos impactos causados com o recebimento do novo empreendimento no município. Para isso, foi realizada uma pesquisa de campo com a aplicação de entrevista individual a dez residentes locais. O resultado da pesquisa apresentou a percepção dos residentes quanto à instalação de parques eólicos em seu município. Em relação aos impactos ambientais, os entrevistados relataram incômodo sonoro na zona rural. Nesta perspectiva, os agricultores acreditam que a terra é impactada com a instalação dos parques, sendo que o cultivo de plantas frutíferas é prejudicado. Verificou-se ainda que, apesar dos impactos ambientais, a paisagem visual é considerada atraente e bonita, e a interferência eletromagnética é percebida nos aparelhos de televisão nas comunidades que convivem lado a lado com os parques eólicos. Os maiores impactos sociais estão na geração de emprego e renda e na infraestrutura do município, diante a falta de investimento do setor público. O turismo é pouco desenvolvido na Serra de Santana, não existe artesanato local, os empreendimentos de lazer são de particulares, faltam ações para promover a cultura local para crescimento do turismo. E os impactos econômicos ocorreram nos preços de imóveis e mercadorias, no entanto, os fatores externos do cenário nacional de crise econômica e inflação também influenciaram a resposta dos entrevistados. Considera-se com o estudo que os residentes são os mais impactados negativamente, o setor público e os donos de parques eólicos não entram em comum acordo para resolver problemas com os moradores, sendo poucos os benefícios oferecidos às comunidades.

4
  • THIAGO MARCSON DE LIMA
  • Uma Avaliação Multicriterial das Competências, no Setor de Operação e Manutenção dos Parques Eólicos do Brasil

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCIANO FURUKAVA
  • NILTON CÉSAR LIMA
  • Data: 10-may-2016


  • Resumen Espectáculo
  • As constantes mudanças ocorridas no ambiente organizacional e o intenso movimento pela qualidade e pela produtividade de baixo custo, fez com que o conhecimento se tornasse o recurso mais valioso para as organizações. São comuns às tentativas de identificar modelos de gestão mais eficazes, fontes de vantagem competitiva e mecanismos para promover, de forma sustentada, o desenvolvimento organizacional. Um dos modelos de gestão que busca a melhoria contínua dos recursos humanos nas organizações, é o mapeamento de competências. Que tem como propósito identificar as lacunas existentes entre as competências necessárias para atender as estratégias estabelecidas e as competências internas existente na organização. O segmento de energia eólica no Brasil, necessita de qualificação dos profissionais, com o intuito de atender as necessidades das empresas em suas diversas fases, desde a concepção dos projetos e desenvolvimento tecnológico, passando pela fase de instalação, operação e manutenção dos parques eólicos. O presente trabalho teve como objetivo identificar quais as competências essenciais na escolha de um profissional no setor de operação e manutenção nos parques eólicos no Brasil. O trabalho recorreu à análise dos gestores das empresas de manutenção dos parques eólicos no Brasil e especialistas na área, utilizando o Processo Analítico Hierarquizado (Analytic Hierarchy Process – AHP) como ferramenta de apóio à decisão. Os critérios de análise utilizados no método foram os aspectos conhecimento, habilidades e atitudes. Foi utilizado um questionário eletrônico para a coleta de dados e planilha eletrônica para tratamento dos mesmos. Os resultados encontrados evidenciam que existe uma necessidade de implantação centros de treinamentos voltados para a formação especifica dos profissionais do setor. Possibilitando em um curto espaço de tempo a formação destes profissionais para o segmento de energia eólica. Dentre das dificuldades encontradas pelo setor na formulação de alternativas para a solução do problema das competências essências, destacam-se a velocidade do crescimento do segmento de energia eólica no Brasil e o prolongado tempo de aperfeiçoamento dos profissionais, além da falta de conhecimento técnico exigido pelas empresas atuantes no mercado. Sugere-se como trabalho futuro a utilização de outros métodos que possam avaliar as competências essências dos profissionais do setor de energia eólica, atendendo aos requisitos estabelecidos pelo processo decisório de tomada de decisão e que permita solucionar problemas complexos existente nas organizações do segmento de energia eólia.

5
  • JÚLIA LORENA MARQUES GURGEL
  • PERFORMANCE ANALYSIS: AN APPLIED STUDY IN AN UNIVERSITY HOSPITAL OF RN CONVENIENT TO EBSERH.

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • IRAMI ARAUJO FILHO
  • BRUNO GOMES DE ARAUJO
  • Data: 12-may-2016


  • Resumen Espectáculo
  • In Brazil, the university hospitals have fundamental importance in the evolution of the Sistema Único de Saúde (SUS) and in several areas that foment the improvement of population health conditions. Despite the high social relevance of these organizations, that does not make it impossible to go through various operating crises. Therefore, developed the Hospital Universitário Onofre Lopes performance analysis, located in the northeastern region of the country, in biennia before and after joining the management contract with the Empresa Brasileira de Serviços Hospitalares (EBSERH). To conduct this study, the performance evaluation indicators were selected in hospital organizations and to comparative analysis of the performance of the biennium (2011- 2012) (2014-2015), it was adapted the performance indices matrix adopted by Brizola et al. (2011), which are arranged 32 indicators assessed by experts in the structure and results dimensions, in the categories: installations, human resources, revenue, production, productivity, quality, costs and teaching/research/extension. The results show better performance in the biennium (2014-2015).This evolution of the performance indices are assigned to the expansion and reorganization of the work team, revenue growth, structural reforms and the provision of new services to the population.

6
  • PRISCILLA CAVALCANTE DE ARAÚJO
  • Análise do uso da tecnologia da informação aplicada à melhoria da gestão em escolas privadas no estado do Rio Grande do Norte

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • GUTEMBERGUE SOARES DA SILVA
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • KLEBER CAVALCANTI NOBREGA
  • Data: 13-may-2016


  • Resumen Espectáculo
  • O atual cenário econômico brasileiro, acrescido da grande concorrência entre as escolas particulares de nível médio está contribuindo para que os gestores procurem melhorar continuamente seu negócio. Técnicas de gestão e ferramentas tecnológicas têm sido utilizadas com o intuito de adquirir vantagem competitiva, afim de assim reduzir custos, oferecer um serviço de qualidade e aumentar a receita das empresas. Nesse contexto, a Tecnologia da Informação é um forte aliado e, se utilizada de maneira eficaz, pode trazer resultados positivos para as escolas. Diante do exposto, o objetivo desta pesquisa é avaliar o impacto do uso da Tecnologia da Informação, através dos softwares de gestão escolar, para a melhoria contínua dos indicadores de desempenho nas escolas privadas de ensino médio. Em termos metodológicos, esta pesquisa caracteriza-se como aplicada, de acordo com sua natureza, descritiva e exploratória no que diz respeito aos objetivos, com abordagem quantitativa, utilizando o método survey para levantamento dos dados em uma amostra significativa de todo universo do estudo. Para coleta desses dados, foram aplicados questionários estruturados em uma amostra de 43 escolas no estado do Rio Grande do Norte, das quais 32 utilizam softwares em seus processos de gerenciamento. De acordo com os achados deste estudo, foi possível realizar um panorama do estado em relação à utilização de softwares de gestão escolar na rede privada de ensino médio, diagnosticar o impacto positivo nos indicadores de desempenho percebido pelos gestores das escolas, e também, comparar esse resultado entre grupos, obtendo-se a conclusão que as escolas localizadas no interior do estado percebem maior contribuição positiva pela utilização dos sistemas do que aquelas da capital
7
  • IZAAC SHALLON GOMES COSTA

  • Development of a generic Balanced Scorecard model for private primary and secondary education institutions

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HELIO ROBERTO HEKIS
  • GUTEMBERGUE SOARES DA SILVA
  • KLEBER CAVALCANTI NOBREGA
  • Data: 13-may-2016


  • Resumen Espectáculo
  • The Balanced Scorecard (BSC) is a methodology for strategic management worldwide
    consolidated since the 1990s. This system has been applied in various market sectors, in private
    and public institutions, because of its flexibility. The educational sector is increasingly
    competitive and there is growing demand for quality and the consequent need to improve the
    management of educational institutions. Several studies show the success of the BSC use on
    education in different countries, but few in the context of basic education. Within this scope,
    the objective of this work is the development of a BSC model in education field, applicable to
    private schools that work with both elementary and middle level. The preliminary model of
    objectives and indicators for BSC was developed based on the literature review. From this
    initial model was followed by the development of questionnaires, that they were applied in
    interviews with school managers, to conduct a feasibility study of a future implementation of
    the BSC in in educational institutions, as well as enabling the collection of information for
    validating the set of strategic objectives for the four perspectives of the BSC, obtaining the most
    importante, considering the context of the area surveyed. A technique called "bag of stars" was
    used in the application of questionnaires to filter the objectives and indicators. The results were
    the description of the general overview of strategic management in the surveyed schools, the
    model of BSC for elementary and high school private institutions and a strategic map developed
    from the objectives present in the model. The proposed model provides a basis for
    implementing the BSC in schools, especially with the profile comprised in the search. The work
    is a reference to the expansion of knowledge and exploration of new studies on school
    management.

8
  • KLEIDSON DANIEL MEDEIROS LEOPOLDINO
  • IDEATION: CREATIVITY TECHNIQUE FOR THE IDEATION OF TECHNOLOGICAL BASED COMPANIES

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • OLAVO FONTES MAGALHAES BESSA
  • DANIEL CAPALDO AMARAL
  • Data: 27-may-2016


  • Resumen Espectáculo
  • The present work has as objective - propose a creative technique for the generation of ideas to technology-based companies. In many spheres of economy creativity figures as an important issue, because of the increasing complexity of solutions required in situations and scenarios marked by volatility, lack of models and breaking others. In the corporate world it is precisely in this field where the search for innovation becomes a competitive factor. However, to innovate, there must be creativity, a force that drives innovation and bases its quality and differentials face to the challenges of a networked world. Understood as a skill, and present at different levels in humans, when combined with attitude and entrepreneurial action, creativity is able to produce changes that adds or breaks with the current structure. The technique development had as theoretical basis the following themes: ideas generation, collective creativity and creativity techiniques. In the field research the method used was the action research, from four interventions along with graduation and post graduation students in engineering from Universidade Federal do Rio Grande do Norte. Each intervention have four different stages: planning, intervention, analisys and improvement. In each intervention the technique was improved and as result comes up the IDEATION, in which, each letter represents, one of its eight steps: Identify the Creative Profile, Develop Empathy, Explore the Group Imagination, Attend to the Guidelines, Think and Speak, Involve to the Theme, Obtain Ideas e Nurture the Ideas.

9
  • ARAMIDIS CIBELLY MOURA DE MORAIS
  • Evaluation of the organizational structure of urban mobility authorities in face of the National Policy requirements (Federal Law n° 12.587/2012)

  • Líder : ENILSON MEDEIROS DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • ANISIO BRASILEIRO DE FREITAS DOURADO
  • DANIEL ALOISE
  • ENILSON MEDEIROS DOS SANTOS
  • ERIC AMARAL FERREIRA
  • Data: 27-jun-2016


  • Resumen Espectáculo
  • The aim of this work is to evaluate the functionality of the organizational structure of municipal and metropolitan authorities of urban transport in Brazilian Northeastern Region, regarding urban mobility problematic as well as the requirements prescribed and duties assigned by the National Urban Mobility Policy, formalized by Federal Law n° 12.587/2012. The problematic of urban mobility in Brazilian cities motivated the creation of this public policy; its effectiveness is an enhancement factor of the conditions of urban life in the country. Therefore, it is necessary the adequacy of organizational structure of the management bodies in the cities. To perform the intended analysis, a research work based on qualitative approach was conducted; evaluation was done thru the application of an analytical matrix based on O & M literature review, requirements of Federal Law n° 12.587/2012 and a benchmarking of best practice managing institutions of urban mobility in Brazil. The collection of information on the assessed organisms was conducted through semi-structured interviews with managers and sector stakeholders. Two management bodies of transport and urban mobility conformed the empirical corpus: the first one, a metropolitan transport authority in charge of urban mobility in the Metropolitan Region of Recife (MRR); the second, a municipal one, in Natal. The analysis of the results concluded that the organizational structure of the management body in MRR is not fully adequate to the requirements of National Policy; but the changes needed to achieve a full fitness to Federal Law and other standards are not difficult to reach. On the other side, the compliance of Natal urban mobility authority to National Policy is quite fragile, requiring a significant effort to reach a reasonable degree of adequacy with Federal Law and other standards. In order to clarify how the analyzed authorities shall better fit to National Policy, benchmarking and best O & M theoretical findings, the work concludes by proposing a set of reorganization measures able to turn management bodies into being in compliance with their missions.

10
  • ADRIANA CAVALCANTE MARQUES
  • A revision of the tarification in the Brazilian electrical system based on the application of the network data envolpment analysis model.

  • Líder : DANIEL ALOISE
  • MIEMBROS DE LA BANCA :
  • DANIEL ALOISE
  • MARIANA RODRIGUES DE ALMEIDA
  • MANOEL FIRMINO DE MEDEIROS JUNIOR
  • ADIEL TEIXEIRA DE ALMEIDA FILHO
  • Data: 27-jun-2016


  • Resumen Espectáculo
  • The Brazilian electricity sector has shown different changes, since unbundling of

    companies to the creation of the regulatory agency (Aneel - National Electric Energy

    Agency), responsible for the economic regulation of the transmission and distribution

    segments. However, Aneel apply charging policies separately between the segments that

    make up the electrical system, not considering the relationship in the supply chain. In

    this context, this paper aims to propose a new model of the Brazilian electric system

    efficiency analysis in order to make the best-adjusted tariff review with the system

    reality. The segments of the industry (generation, transmission and distribution) were

    founded through a set of recurring variables in the literature to portray the processes

    carried out in the electrical system at the national and international levels. The

    conceptual model includes initially 12 variables divided into three dimensions: cost,

    productivity and quality. The sample includes 94 companies, that consists in 16

    generation companies, 28 electricity transmission companies and 50 distribution

    companies. The Decision Making Units (DMU) were considered the paths starting in

    generation to distribution, so that the sample totaled in 362 DMU's. In conducting the

    research analysis, was developed a model to evaluate the electrical system using the

    data envelopment analysis (DEA) to quantitatively identify the network efficiency level.

    To be able to represent the complexity of the electrical system, a unique grouping model

    was proposed and analyzed by Network DEA's model (NDEA) in three stages, each

    simulating segments of the industry, for identifying the impacts between the processes

    and causes of inefficiency. These stages of the network were evaluated for verify the

    performance of the companies in each segment and validate the model of constant

    returns to scale, through the classic models CCR compared to the NDRS used by Aneel.

    From this comparison between the classic models, it has validated the use of constant

    returns to scale model for sector analysis. The results of the NDEA model point to the

    adequacy of the proposed method by performing the electrical system aggregate

    analysis, by presenting more discriminatory results than classic models. Furthermore,

    obtained that no path of the network has the three constituent companies efficient in its

    entirety. However, it was possible to identify which links those companies should focus

    their investments to achieve better performance and which networks are its benchmarks,

    contributing to the management decision-making and the efficient planning of

    companies. Finally, we identified the exogenous factors that influence efficiency, such

    as geography and size, and then it is possible to obtain a more appropriate tariffing as

    the reality of the sector, both benefiting consumers, as companies and government.

11
  • SEVERIANO DUARTE JUNIOR
  • IMPROVEMENT OF MANAGEMENT MODEL IN CONTINUOUS TARGETS AND INDICATORS CONTROL STRATEGY OF GOVERNMENTAL ORGANIZATIONS.

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HELIO ROBERTO HEKIS
  • RICARDO PIRES DE SOUZA
  • KLEBER CAVALCANTI NOBREGA
  • JOSE ANDRE DIOGO NETO
  • Data: 30-jun-2016


  • Resumen Espectáculo
  • Efficient performance, efficient and effective public administration, always in favor of society, requires adequate resources, both human and financial, to improve their performance. In this sense, strategic planning can target the whole public administration to fulfill its institutional objectives, offering range of indicators of expected results and their goals. The aim of this work is to propose, through a survey, a continuous improvement management model to achieve the goals and management of strategic indicators using for both a Balanced Scoredcard - BSC integration methodology, which help in alignment and evaluation of goals, in prioritizing efforts and consequently, the scope of the results. Today the strategic planning implementation in public organizations became a fad or almost a compulsory act, either through a legal act or requirement of an external funding body, however, in practice, are not widespread effective achieving the planned results. This research proposes a management indicators model and based targets on continuous improvement theory (Kaizen), focusing on PDCA / SDCA tools (Plan, Do, Check and action / standard of, check and action), to develop a integrated and standardized system that assists in organizational strategy, focusing on the work process, in order to contribute to the improvement of strategic indicators and achievement of goals. In conducting the research will be used: exploratory research techniques through the use of a relevant bibliographic reference on the subject under study, with the necessary adaptations for public administration; Search source of secondary data and field research through direct observation and interview.

12
  • THECYUS BENICIO NUNES DE MELO
  • Critical research and proposals for improvements related to the technology transfer process and its barriers in universities: a case study in UFRN

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • GLAUCIO BEZERRA BRANDAO
  • WATTSON JOSE SAENZ PERALES
  • MARIZA COSTA ALMEIDA
  • Data: 22-jul-2016


  • Resumen Espectáculo
  • This paper presents the structural and organizational aspects related to the development of the technology transfer process in the university context. In this sense, it is evidenced the forms and mechanisms of interaction university-industry, evaluation of barriers and identification of factors, motivations and benefits of the participants. Based on this research, the study has the general objective to evaluate existing barriers in academic projects directed to the transfer of technology, identifying critical variables and proposing improvements to the process. The research was conducted with the use of a case study that had as sample the Federal University of Rio Grande do Norte. In the Methodological procedure for the assessment of the barriers was used as tool the scale of Likert. The survey sample consisted of 36 academic projects between 2013 and 2015, randomly selected for the questionnaire.  The questionnaire was divided into two stages: the first stage contains 9 questions seeking to know the coordinator of the profile, while the second step included 30 statements about the barriers related to technology transfer process for the interviews. The results enabled the UFRN know the most critical barriers surrounding the technology transfer process which are: the excessive institutional bureaucracy, lack of search marketing culture, government bureaucracy and the lack of flexibility and meeting the deadlines set in the preparation projects. From the assessment of the barriers was also possible to propose improvements to the process in UFRN as: the implementation of an extension project continue to support improvements in the technology transfer process, providing a portal of transparency encompassing the results of the developed interaction mechanism at the university and specific changes in internal resolutions.

13
  • IZABELLE VIRGÍNIA LOPES DE PAIVA
  • Proposal of business symbiosis to create a construction waste recycling plant in the metropolitan region of Natal: analysis of the economic viability and environmental

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • JESUS LEODALY SALAZAR ARAMAYO
  • JOSE ALFREDO FERREIRA COSTA
  • TACIANA DE BARROS JERÔNIMO
  • Data: 28-jul-2016


  • Resumen Espectáculo
  • The production model observed in the construction industry uses largely non-renewable natural resources and is responsible for generating a large number of waste. One way to mitigate the impacts of this waste is recycling. In this scenario, the objective of this study is to propose the creation of a construction waste recycling plant from the perspective of business symbiosis, assessing their economic and environmental viability. The research is an exploratory case study of applied nature, with a quantitative and qualitative approach. A structured questionnaire was administered with the companies of civil construction of the great Natal registered in SINDUSCON-RN, in order to know the average amount of waste generated by construction companies, the destination of the waste and if there is separation of waste in the work before allocation. Thus, it was possible to estimate the size of the plant and its production volume, to thereby scale the environmental impacts involved and estimate the costs and expenses, essential factors for carrying out feasibility studies. We used the Environmental Impact Assessment (EIA) for environmental assessment and methods of Net Present Value (NPV), Internal Rate of Return (IRR) and payback for the realization of economic evaluation. The study concluded that the implementation of the construction waste recycling plant in the metropolitan region of Natal is viable environment as much as economically, as well as the organization symbiotically of companies is seen in a positive way to encourage the separation of waste at work and, consequently, improve the quality of the recycled aggregate produced. In addition, the reuse of waste by own construction companies reduces the extraction of non-renewable natural resources and the generation of new waste, contributing to the reduction of the environmental impact generated by this sector.

14
  • LYCIA NASCIMENTO RABELO MOREIRA
  • PROCESS IMPROVEMENT VIA DESIGN OF EXPERIMENTS AND CONTROL CHARTS 

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • LINDA LEE HO
  • MARCUS ALEXANDRE NUNES
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 28-jul-2016


  • Resumen Espectáculo
  • Considering the increasingly stringent requirements that the market imposes on businesses and the ability to adapt in ever shorter times required for them to remain alive and competitive, it is necessary to consider approaches that simultaneously monitor key processes and procedures that seek optimization. Given the above, the objective of this study is to propose a model of integrating statistical process control and experimentation for small enterprises. Therefore, we carry out a literature review to identify cases of applications of these tools in an integrated manner to provide the basis for constructing a frameworkl. Sequentially, the proposed framework is applied for verification and validation, through a case study in a small company responsible for manufacturing of packaging in polypropylene fabric. In this context, we employ  a factorial split-plot 2³ x 2² design with repetition and replication. For the analysis of the xperiment, we use Minitab 17 software, which generated main effects and interaction plots, as well as analysis of variance (ANOVA). A proposal for monitoring via control charts is suggested to maintain the output variables in statistical control. Finally, the results show that the combined use of design of experiments and statistical process control can optimize the quality improvement process in small businesses.

15
  • RAFAEL MONTEIRO DE VASCONCELOS
  • WIND FARMS CONSTRUCTION: PROPOSAL OF GUIDELINES AND GOOD PRACTICE

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 29-jul-2016


  • Resumen Espectáculo
  • The search for new energy sources and impacts of traditional forms of electricity generation have led to a search for renewable and clean energy to supplement their energy matrixes. Wind energy is currently regarded as one of the most promising sources of renewable energy. The Brazilian wind power sector is going through a unique moment since the early progress made in early 1990. The great generation potential and the increasing number of projects being implemented throughout its Brazilian territory (the heating sector economy) They have been gaining prominence as a differential to overcome the demand for the need for electric power generation. Faced with the growing number of wind farms in Brazil, you must ensure that the construction of these projects are being carried out efficiently and effectively. The objective is to propose a set of guidelines and best practices in building onshore wind farms, aiming at a better use of resources. Therefore, we carried out a literature review on wind energy issues, construction processes of wind and good practices parks. In the application of research techniques carried out a survey and mapping on construction companies that operate in this segment in the state of Rio Grande do Norte and used semi-structured questionnaires in the field of research with the companies involved. At the end of the survey obtained the current mapping of the builders who carried out and carry out the construction of these projects, in addition to the proposed set of guidelines and best practices for building wind farms, aimed at better planning and execution of the work of plants and help entrepreneurs to develop projects more efficiently and effectively.

16
  • PEDRO BAESSE ALVES PEREIRA
  • PLANNING AND CONTROL IN CIVIL CONSTRUCTION OF WIND FARMS: EXPLORATORY PROPOSAL OF A HYBRID APPROACH FOR PROJECT MANAGEMENT

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 29-jul-2016


  • Resumen Espectáculo
  • The supply of electricity has been considered a critical aspect of the modern life, working with a central role in the economic situation of most countries. The environmental and economic concern and the technological evolution allowed the consolidation of wind energy as a viable alternative energy source. To produce this type of electricity generation is required the construction of wind farms, high complex projects. This research aims to propose an hybrid management project model of planning and controlling to assist the construction of wind farms by helping the process of building this sort of constructions. The first part of research was a preliminary field investigation and literature study on project management, wind power and construction of wind farms. In the second phase, case study was performed about the construction of a wind farm, that is considered a reference in civil construction to better understand its process and how the project management was used. With this information, the planning and controlling hybrid model for construction of wind farms was proposed. It aims the improvement of wind projects edification resulting in better financial, customer satisfaction and skill projects aspects. Keywords: Hybrid Model, Agile Project Management; Construction of wind farms; Wind energy.

17
  • MILENA CRISTINA DUARTE DE ALMEIDA
  • PROCESS MODELING FOCUSING ON principles OF ISO 9001: 2015 - CASE STUDY IN LABORATORY OF TECHNOLOGICAL INNOVATION IN HEALTH - LAIS / HUOL

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • ROBINSON LUIS DE SOUZA ALVES
  • Data: 25-ago-2016


  • Resumen Espectáculo
  • The organizations in general have been concerned about the scope of the strategies and goals set and, based on this premise, the Quality Management enters to further optimize the results, satisfaction and expectations of the customers. Among that, ISO 9001, one of the quality tools of generic character, enables any company to adopt standards and quality management systems according to the requirements of the standard, in order to standardize its processes to the requirements of customers. Coupled with the interest in the certification and the inclusion of practices that generate an improvement in the services offered, through research, education and extension, the Innovation Lab in Health (LAIS), a reference in research and technology in Rio Grande do Norte , aims for such procedures to be adopted. Thus, the object of the study is the LAIS, working with the tripod of education and with a goal to deliver technology solutions for the Brazil's Unified Health System (SUS). The study is conducted by means of an action research, guided by the requirements of ISO 9001: 2015, and its analysis is qualitative and quantitative. Furthermore, it has the purpose of process modeling in adequacy for the ISO 9001:. 2015 in the Technological Innovation Lab in Health. As for the planning, the literature review and the case study were chosen. The conduct of this research is very important, as it promotes the improvement of the innovation processes and the credibility of the institution and serves as the basis for other organizations and researches in the area. The results of the work will be considered for major contributions and relevance of the subject studied.

18
  • VANESSA STEPHANIE AZEVEDO ARRRUDA
  • Co-creation with lead users: multiple case study in the information technology segment

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • AURÉLIA ALTEMIRA ACUNA IDROGO
  • HELIO ROBERTO HEKIS
  • JOSE GUILHERME DA SILVA SANTA ROSA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 26-ago-2016


  • Resumen Espectáculo
  • The integration of consumers (IC) in the product development process is one of the practices that companies have sought in order to achieve innovation. However, work on this aspect show that it is necessary to find the appropriate user, thus making this identification of the most delicate stages of the partnership company / client. The wrong choice can result in failure of the co-creative project. Therefore, the leading user Theory - which underlies this work - points this user in particular as ideal for co-creation. To them, two main features are closely linked-: face new market needs, ahead of his time, which will become common trends for customers in the near future; they strongly benefit from the innovations which provide solutions, making it a motivation to work in product development companies. Therefore, the objective of this research is to propose a procedure for the identification of the leading users. For this, the method used was the multiple case studies with companies in the sector of Information Technology (IT), with the conduct conducting semi-structured interviews with the directors, sales agents and their users leaders. The results show that companies have developed their own criteria for selecting users; These criteria, after analysis, have been refined and formed the basis for purpose of this study. Finally, the procedure has in its pillars questions-criteria covering issues such as product and its process, relationship, aroused feelings and personal characteristics.

19
  • MARLLEN AYLLA TEIXEIRA DOS SANTOS
  • Performance Measurement System for Operation and Maintenance of wind farms in Brazil.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE ALFREDO FERREIRA COSTA
  • HUMBERTO DIONISIO DE ANDRADE
  • Data: 07-oct-2016


  • Resumen Espectáculo
  • This dissertation aims to propose a Performance measurement system (PMS) for operation and maintenance (O&M) of wind farms in Brazil. To this end, was performed a literature review on the characteristics of an PMS and performance measurement initiatives in power plants. This allowed the elaboration of Conceptual Model that has guided the field research and the Indicators Framework, which was validated in the Focus Group 1, for examining the objective, scope, applicability, adaptability and relevance of the indicators. The field research had as technical procedure case studies in seven companies, aiming to collect information for the development of the proposal. The existing performance management forms in the wind farms were analyzed and the Indicators Framework was evaluated as to its use and acceptance. The cases were conducted through interviews with managers of strategic and tactical levels, in addition to collections of records, reports and other documents and information from the web page. The analysis of the cases occurred for the triangulation of this information. The PMS propositions were structured in the Focus Group 2, in which was analyzed the dimensions, constraints and performance indicators, by the analysis of the proposal’s scope. The PMS includes four dimensions: Financial (7 indicators), Energy Generated (12 indicators), Operation and Maintenance (13 indicators) and People (2 indicators), sustained by the performance constraints Reliability of the prospecting’s study, Construction and Assembly Quality, Organizational Learning, Support Tools and Techniques and Supply Chain Coordination. The use of PMS enables decisions based on evidence and causing increased operational efficiency and performance optimization in O&M of wind farms

20
  • FRANCISCO IRANYLSON GOMES DE BRITO
  • An evaluation of public spending in the Brazilian Health System: An analysis of the vaccination of municipalities using a Data Envelopment Analysis

  • Líder : CAROLINE THENNECY DE MEDEIROS ROCHA
  • MIEMBROS DE LA BANCA :
  • CAROLINE THENNECY DE MEDEIROS ROCHA
  • HELIO ROBERTO HEKIS
  • MARIANA RODRIGUES DE ALMEIDA
  • CARLOS ALBERTO DE JESUS MARTINHON
  • Data: 28-nov-2016


  • Resumen Espectáculo
  • The present work proposes a new model for the analysis of the efficiency of the Brazilian public health system based on the evaluation of the vaccination expenditures of the municipalities. Considering that health functions interconnectedly among its agents, overall efficiency can be affected by underlying problems such as vaccination in which it contributes to the control of communicable diseases and death. Thus, immunization can influence the efficiency of the health system as a whole. It is important to highlight that the research method used was predominantly descriptive with the application of Dynamic Data Envelopment Analysis (DDEA) to determine the efficiency of the decision making units (DMU) between the years of 2013 and 2015. The collected sample contemplates the metropolitan regions in which they are composed by 631 municipalities and Brasília since it is not considered a municipality. It should be noted that 2 municipalities were excluded from the analysis because they did not present sufficient information. According to the Ministry of Health, the variables that make up the mathematical modeling are classified as performance indicators, and are organized in the conceptual research model as follows: inputs (expenditure per capita with health and percentage applied with prophylactic and therapeutic expenditure) ; carry - over (percentage of vaccination coverage) and outputs (percentage applied with hospital, outpatient, and medication assistance). Assuming the great territorial extension of Brazil and its demographic and socioeconomic differences between regions, the data analysis is systematized in 4 stages. In the first stage, the data were rotated and grouped with all DMU's. In the second, by regions. In the third by states and the last by ports of the municipalities. According to the analyzes, the results indicated different levels of efficiencies at each stage between the global analyzes and by periods between the municipalities. Still in the analyzes carried out by municipalities, which is considered the highest stage of homogeneity level of the sample, it is pointed out that the larger the municipality, the greater its efficiency. This result demonstrates the importance of investments in health, since the larger the municipality, the higher will be its own collection and its current net revenue. In this way, there will be an increase in the application of resources in health due to legal obligation and also an increase in the transfers of the state and federal government, since the funds are distributed according to the number of inhabitants per municipality. However, it is important to emphasize that it is up to managers to analyze and mirror the management and financial reports of municipalities with a higher level of efficiency so that they can improve their performance.

21
  • KYLDARE RODRIGUES MAIA
  • Entrepreneurship and University: Methodological evaluation of teaching and learning

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • JAMERSON VIEGAS QUEIROZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 28-nov-2016


  • Resumen Espectáculo
  • With the installation of chaos in the Brazilian institutional scenario, it is necessary to search for and improve entrepreneurship education in the country. In this way, qualifying students, building a self-confident personality and having sufficient knowledge to identify existing market gaps has become essential for Revitalize and move the entire economic group in the state. In view of this, the present research aims to analyze the educational landscape of the Federal University of Rio Grande do Norte regarding the disciplines that approach entrepreneurship and, in view of the result and if necessary, propose action plans aimed at improving the methods developed In the classroom in order to contribute to the evolution of students' entrepreneurial thinking. This work is justified because it is possible to identify university deficiencies in terms of curricular components. It is necessary to demonstrate the importance of the dissemination and implantation of entrepreneurship since basic education in Brazil, a situation that is already experienced in many developed countries. Due to this fact, underdeveloped or developing countries must awaken in their environment the need for this entrepreneurial attitude, under the care and interaction of the essential tripartite that are: Government, University and Business; To sow a more consolidated entrepreneurial culture. In view of the above, the research method used was predominantly quantitative, cross - sectional and with a sample composed of 96 students from the most diverse areas of UFRN. The data collection was developed through the questionnaire instrument, composed of 46 questions subdivided into 5 dimensions (characterization and typology of entrepreneurs, motivations, obstacles, teaching approaches, and means of undertaking). In view of the results, it is necessary to remodel the methodologies used by the university in order to introduce more practical and dynamic techniques in order to reduce the students' fear of entering the professional market; And to seek to bring companies and environments that encourage entrepreneurship to classrooms.

22
  • JOADE CORTEZ GOMES
  • Idea evaluation system in crowdsourcing practices

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE ALFREDO FERREIRA COSTA
  • JOSE GUILHERME DA SILVA SANTA ROSA
  • DANIEL CAPALDO AMARAL
  • Data: 28-nov-2016


  • Resumen Espectáculo
  • One of the challenges to adopting crowdsourcing as an approach in the process of improvement and innovation of an organization is the assertiveness in the selection of ideas to be developed, especially when there is a high volume of contributions. The purpose of this dissertation is to propose a evaluation system of ideas in a crowdsourcing approach. For this, a systematic literature review was conducted on the subjects crowdsourcing and ideas evaluation and, through a conceptual model, the system of evaluation of ideas was validated from a case study in the “Escritório de Ideias” of the Federal University of Rio Grande do Norte. For this, the characteristics of the organization studied and the opinions of specialists, of different areas of knowledge, were considered through a focus group session, focusing on energy efficiency. As a result, a model of ideas evaluation was proposed, contemplating the criteria and methods necessary to compose an efficient system of evaluation when applied from a crowdsourcing approach, and the factors that influence them.

23
  • WALLACE DA SILVA DE ALMEIDA
  • Evaluation of municipal dynamic efficiency in the use of public resources for education and child health sector in Rio Grande do Norte. 

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • ENILSON MEDEIROS DOS SANTOS
  • RICARDO PIRES DE SOUZA
  • JOÃO CARLOS CORREIA BAPTISTA SOARES DE MELLO
  • Data: 28-nov-2016


  • Resumen Espectáculo
  • The objective of this study is to evaluate the efficiency of the municipalities of Rio Grande do Norte by applying public resources destined to the education and child health sector, considering both productive subprocesses and intertemporal aspects in research. In order to meet these objectives, the research method proposes a quantitative approach based on the use of the Data Envelopment Analysis with the use of Network Data Envelopment Analysis – NDEA and Dynamic Data Envelopment Analysis – DDEA). The sample consists of a balanced data panel with information referring to 56 municipalities of the State of Rio Grande do Norte for the 2009-2011 period. Initially, the aim is to evaluate the municipal efficiency of public spending through the classical DEA-CCR modeling. Then, the calculation of the relative efficiency of the municipalities of Potiguares is carried out by means of the NDEA model, in which four stages of analysis are considered, two for each dimension. The use of the network approach makes it possible both to evaluate the relative productivity of the operating units in each of the productive subprocesses and to estimate the overall efficiency of the system. The first and third stages consist of budget execution for contracting physical and human resources allocated to the education and health sector, respectively. The second and fourth stages, in turn, use the resources contracted to promote the effectiveness of teaching and health. Finally, the DDEA model is applied in order to estimate the intertemporal dynamic effects associated with the analyzed dimensions. The results obtained in the study carried out indicate different levels of efficiency at each stage between the global analyzes and per period. In the case of the educational dimension, the analysis stage regarding municipal budget execution presented, on average, a higher level of inefficiency, which may have been motivated by the expressive expansion of the municipal expenditures destined to the dimensions of education during the years of 2009 to 2011. On the other hand, in the health dimension, the fourth stage was more inefficient, evidencing the need to implement emergency measures with the purpose of expanding the capacity of ambulatory care and immunizations for the set of municipalities observed. The results obtained for the intertemporal evaluation of productivity indicate a reduction of the average rate of municipal efficiency throughout the analyzed period in both dimensions. Thus, the most relevant finding of this research shows that the expansion of municipal expenditures for the provision of public health and education services in the State of Rio Grande do Norte did not guarantee the expansion of the population's access to such services and, at the same time, did not promote Improvements in the quality of the indicators associated with these dimensions over time. Thus, it is urgent that the most inefficient municipal governments, regarding budgetary execution in the dimensions of education and child health, carry out an evaluation of the internal structure of these sectors in order to identify possible sources of inefficiency and in an emergency in the short term , Are reflected in the municipalities that present the best relative productivity indexes.

24
  • LUCIANA DANTAS SANTOS
  • Factors influencing innovation in the textile sector of Rio Grande do Norte: A study based on the factions affiliated to Pro-Sertao

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • CARLA ALMEIDA VIVACQUA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 29-nov-2016


  • Resumen Espectáculo
  • In an era of Brazilian institutional economic crisis, the search for alternatives that enable companies to survive in this scenario has been intensified. Scientific research shows that innovation is a differential competitive factor, considering that the adoption of innovative strategies and practices in companies is closely associated with the search for differentiations capable of producing products and services for the market that provide sustainable competitive advantages in relation to their competitors. Based on this scenario, this paper aims to identify the main factors that influence the scope of technological innovation in micro and small companies that make up the Textile Sector of Rio Grande do Norte.  It is important to highlight that the methodological procedure of the research was developed with the use of a case study that contemplated the factions affiliated to the Pró-Sertão Program. The study was delineated by a survey, associated to a questionnaire collected in a sample of 33 companies active in 2016 that are components of the Pró-Sertão Program and were randomly selected. This questionnaire encompasses two aspects of the study: the first one contains 7 questions that seek to know the profile of companies as they are textiles undertakings, while the second one, in which the Likert scale was used as a tool, has 8 questions, 2 of them refer to type and typology of innovations, and 6 questions with 27 statements about the barriers to innovation commonly found in small companies. The results allowed the identification of the most critical barriers to the innovation process, such as the high cost of innovating, the inherent risks, a long return on investment, the lack of government assistance, lack of experience necessary for the development of innovation and lack of market information. These results demonstrate the importance of government support, as well as the implementation of a continuous training project focused on managers aiming at the evolution of the entrepreneur on important points such as financial and technical knowledge.  It is important to emphasize the need from the factions of reducing the risk inherent in outsourcing, a fact that can be minimized through narrow médium and long term planning with the anchor companies.  However, it should be noted that it is mainly up to managers to analyze and seek information, new marketing channels, as well as relationships with their partners so that they can improve the innovative performance of their companies, and thus their revenues and their profts.

25
  • MARIANA MEDEIROS DE ARAÚJO NUNES
  • Greater Natal’s pos-consumption bottled water process chain: The proposition of a reversed logistic system

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • RÉGIA LÚCIA LOPES
  • Data: 29-nov-2016


  • Resumen Espectáculo
  • The objective of this study is to propose an alignment of the General Packaging Sector Agreement to the post-consumption chain of mineral water containers in the city of Natal, in order to provide the adequate disposal of waste as provided by the National Solid Waste Policy. To fulfill this objective, the research method proposes a qualitative approach, of an applied nature, and the data collection procedures are obtained through field research in fifteen actors that make up the post-consumer chain of mineral water packages. Semi-structured interviews were conducted in four mineral water bottlers, two collector cooperatives, five intermediate buyers and three recycling industries in order to understand the dynamics of the reverse flow of packaging after its disposal by consumers and industry. At the end of this stage of the research it was possible to obtain a picture of the reverse chain of the disposable and returnable mineral water containers, verifying along the post-consumption flow the rate of recovery of these materials that followed for recycling. Data were also obtained regarding the improvements made by the cooperatives of collectors and intermediate buyers to the collected packaging, identifying the necessary requirements for the commercialization of these materials to the recycling industry. With this scenario identified and exploited, adjustments were proposed for the alignment of the mineral water container sector in line with the scope established by the Packaging Sector Agreement for the systematization of reverse logistics of post consumer packages.

26
  • MARCUS EDUARDO FREITAS DANTAS
  • DEVELOPMENT OF TECHNOLOGICAL SERVICES IN THE ENERGY SECTOR: EXPLORATORY MODEL PROPOSAL

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • JOSE GUILHERME DA SILVA SANTA ROSA
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 30-nov-2016


  • Resumen Espectáculo
  • The services sector is increasingly taking part in the economies of the countries. The same phenomenon occurs with services known as technological or complex. The objective of the research is to design a model for the development of new technological services. The construction of the model was carried out based on a bibliographic review on the themes: reference models, new product development, development of new technological services and complexes, and a case study in a company that provides technological services in the energy sector of the Brazil. As research procedures, interviews and day-to-day observations of the teams participating in the company's service development projects were used. The structure of the proposal consists of four stages: Strategic and technological data collection, Development, Implementation and Learning, Each stage includes a set of activities and techniques for its operationalization. With the proposal, service companies are expected to be able to guide their development of new technology services.

27
  • RAFAELLI FREIRE COSTA GENTIL
  • SCHOOL TRANSPORTATION IMPACT EVALUATION FOR STUDENTS OF A EDUCATION FEDRAL INSTITUTION

  • Líder : ENILSON MEDEIROS DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • ENILSON MEDEIROS DOS SANTOS
  • MARIO ORESTES AGUIRRE GONZALEZ
  • LEONARDO HERSZON MEIRA
  • Data: 30-nov-2016


  • Resumen Espectáculo
  • This paper aims at evaluating the impact of free of charge, regular and permanent public school transport in the academic career of high school students from countryside regions in the Professional Scientific and Technological Federal Education Network (RFEPCT), especially students from two Campus of Federal Institute of Education Science and Technology of Rio Grande do Norte (IFRN). With the expansion program of the RFEPCT, started in 2008, 564 new units were inaugurated until 2014, bringing this level of education to young Brazilians from all regions of the country, previously a privilege only of those residing in large urban centers. The Program foresees the construction in polo cities, strategically selected, to cover young people from as many municipalities as possible within a 50-kilometer radius, with no distinction between states. Therefore, in order to achieve this goal, it is necessary, in addition to providing the physical structure of the school, to provide the means of access to education, including, among other demands, transportation on the home-school-home path. In this perspective, associated with the main objective, the following secondary objectives were proposed: i) verify the public policies related to school transportation and whether there would be a need for normative change; ii) to identify the dynamics of the student's journey in the home-school-home path and; iii) to verify the extent to which the transport conditions affect the student's performance and avoidance. For that, primary and secondary data were used and qualitative analyzes were performed, with bibliographic, documentary and content analysis techniques; with the use of descriptive statistics and econometric models of Multiple Linear Regression by the Ordinary Least Squares Method. The results pointed to a legal gap to the social right to school transportation of students of federal basic education, due to the mandatory provision of this service to all students in the mandatory stages of education, which suggests normative changes proposed in this research. The analysis of the interviews with the Campus Managers and the Municipal Secretaries of Education demonstrated the legal ignorance of the actors of this process on the subject and an attempt to equalize the conditions of access by the Campus Managers In negotiation with the prefectures of the municipalities where these students reside, which do not have a homogeneous policy on this aspect. The results of the quantitative analysis showed that there was no statistical significance between having access to the school transportation service and student performance, but they presented a correlation between distance and academic performance, according to researched literature.

28
  • WALESKA CRISTINA EUFLAUSINO
  • Monitoring Survival of patients with oral and oropharyngeal cancer in the RN using RAST CUSUM chart.

  • Líder : PLEDSON GUEDES DE MEDEIROS
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • DIONE MARIA VALENCA
  • JOÃO WELLIANDRE CARNEIRO ALEXANDRE
  • PLEDSON GUEDES DE MEDEIROS
  • Data: 16-dic-2016


  • Resumen Espectáculo
  • Statistical process control techniques commonly used in industrials problems can also be applied in the area of health, since that Quality in medical procedures is an integral part of day-to-day hospital structures. However, in this case, the study population can not be regarded as homogeneous as goods in a production line. The application of the CEP in the health area must admit the existence of heterogeneity, taking into account particular characteristics of each patient as, for example, gender, age, and measures that reflect the general health conditions. In this sense, some authors propose the monitoring the survival time of patients, through a graphic CUSUM (Cumulative Sum), adjusted to incorporate the risk of each individual using a parametric regression model. This chart is called by the authors of RAST CUSUM, and the theoretical results were developed to monitor times until the occurrence of an event, even when they are subject to incomplete information (censorship on the right) considering the Weibull model, which is very common in modeling of survival data. In this work the RAST CUSUM Weibull chart was used with  overall objective of monitoring, in a retrospective study, the survival of patients diagnosed with oral and oropharyngeal câncer of a reference hospital in cancer of Rio Grande do Norte in the period of 2001 to 2013. The data of this work come from the data base of the hospital being registered beyond the dates of diagnosis and last consultation at the institution, socio-demographic characteristics and clinics of patients, considered as potential risk factors for mean survival time of these individuals. As a result of Monitoring, mhich took into account factors location and size of the tumor, type of treatment and family history, an increase in the mean survival time of patients from the year 2005.

2015
Disertaciones
1
  • FERNANDA BARRETO DE ALMEIDA ROCHA MARIZ
  • MODELOS DINÂMICOS DE ANÁLISE ENVOLTÓRIA DE DADOS: REVISÃO DA
    LITERATURA E COMPARAÇÃO DE MODELAGENS

  • Líder : DANIEL ALOISE
  • MIEMBROS DE LA BANCA :
  • DANIEL ALOISE
  • MARIANA RODRIGUES DE ALMEIDA
  • ENZO BARBERIO MARIANO
  • Data: 20-feb-2015


  • Resumen Espectáculo
  • A presente pesquisa apresenta a evolução e o desenvolvimento da literatura da modelagem

    dinâmica da Análise Envoltória de Dados (DEA) por meio da proposição de taxonomias,

    identificação das relações entre os modelos, mapeamento das áreas de aplicações e comparação

    da estrutura das modelagens. Ao delinear o estado da arte de modelos dinâmicos DEA

    (Dynamic DEA - DDEA), analisou-se a bibliografia desde os trabalhos precursores até as

    publicações mais recentes, contemplando o período de 1996 a 2015. A pesquisa identificou que

    cerca de 80% dos trabalhos de DDEA apresentam aplicações, de modo que os avanços da

    literatura foram motivados pela necessidade modelos mais próximos da realidade e com

    avaliações da eficiência mais precisas. Dentre os resultados, destaca-se a identificação de três

    modelos DDEA estruturantes considerados como trabalhos inovadores, que ao longo desses

    anos colaboraram com o desenvolvimento de diversos estudos. Além disso, observam-se os

    recentes ganhos computacionais dos modelos, a utilização de técnicas complementares para

    obter análises mais robustas e diferentes vertentes de estruturação da modelagem dinâmica, o

    que permitiu a classificação dos modelos.

2
  • IZANETE DE MEDEIROS COSTA
  • ANÁLISE ERGONÔMICA DO TRABALHO DOS PROFESSORES DO ENSINO FUNDAMENTAL I DA REDE PÚBLICA MUNICIPAL DE NATAL – RN: UMA INVESTIGAÇÃO SOBRE O ESTRESSE

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • ANÍSIO JOSÉ DA SILVA ARAÚJO
  • MARIA CHRISTINE WERBA SALDANHA
  • Data: 26-feb-2015


  • Resumen Espectáculo
  • A presente dissertação tem como objetivo geral analisar a atividade de trabalho

    dos professores do ensino fundamental I da rede pública municipal de ensino da cidade

    de Natal-RN, de modo a identificar quais os determinantes organizacionais que

    contribuem para o estresse ocupacional. Trata-se de uma pesquisa qualitativa e

    quantitativa. A amostra da pesquisa diz respeito aos professores de Ensino Fundamental

    I que trabalham em vinte e duas escolas que foram selecionadas da forma aleatória. O

    tamanho da amostra foi definido a partir de um estudo piloto, realizado em dezesseis

    escolas, que também foram escolhidas de forma aleatória. Primeiramente, realizou-se

    uma pesquisa exploratória sobre a saúde ocupacional dos referidos professores, através

    da qual caracterizou-se o perfil social e profissional, identificou-se a quantidade e as

    causas de afastamento entre os anos de 2010 e 2013, mapearam-se os professores

    acometidos por estresse e os principais estressores presentes no local de trabalho e

    identificaram-se os principais estressores ligados aos aspectos organizacionais. Em uma

    segunda fase, realizou-se um estudo de caso em uma das escolas pesquisadas,

    aplicando-se o método da Análise Ergonômica do Trabalho – AET. Os conhecimentos

    de Ergonomia foram utilizados nesta pesquisa com vistas a compreender a relação entre

    o trabalho dos professores e o acometimento de estresse ocupacional e a colaborar com

    a indicação de medidas de otimização conjunta da eficiência e da saúde ocupacional dos

    professores. Os resultados da pesquisa exploratória demonstraram que a principal causa

    de afastamento médico de professores de Ensino Fundamental, nos anos de 2010, 2011,

    2012 e 2013 foram os Transtornos Mentais e Comportamentais, que correspondem,

    respectivamente, a 32,76%, 26,24% 28,21% e 30,93%. Os resultados ainda

    demonstraram que 71,88% dos professores pesquisados na Zona Leste apresentavam

    estresse. Na Zona Oeste este percentual corresponde a 70,73%. Na Zona Norte a

    66,33% e na Zona Sul a 65%. Os professores pesquisados nas quatro zonas geográficas

    de Natal atribuíram como principais estressores de suas atividades os seguintes:

    Problemas relacionados com alunos (81,25% - Zona Leste; 80,95% - Zona Oeste; 100%

    - Zona Norte; 85,71% - Zona Sul); Problemas no relacionamento com pais de alunos

    (71,87% - Zona Leste; 61,90% - Zona Oeste; 77,55% - Zona Norte; 71,43% - Zona

    Sul); Atividades em fins de semana (65,62% - Zona Leste; 61,90% - Zona Oeste;

    44,90% - Zona Norte; 66,67% - Zona Sul); Falta de reconhecimento profissional ou

    imagem profissional negativa por parte da sociedade (65,62% - Zona Leste; 42,86% -

    Zona Oeste; 34,69% - Zona Norte; 85,71% - Zona Sul); Condições ambientais

    inadequada da escola (ruído excessivo, calor, iluminação ruim, etc.) (78,10% - Zona

    Leste; 30,95% - Zona Oeste; 51,02% - Zona Norte; 71,43% - Zona Sul); Tempo

    insuficiente para realizar as tarefas solicitadas (50,00% - Zona Leste; 54,76% - Zona

    Oeste; 32,65% - Zona Norte; 53,85% - Zona Sul). Além dos fatores estressores

    apontados pelos pesquisados, a carga horária de trabalho excessiva exercida pelos

    mesmos pode configurar-se como um fator estressante. Os resultados do estudo de caso

    demonstram que 32,73% do tempo semanal da professora pesquisada é destinado à

    realização de seu trabalho e 9,53% ao deslocamento para o trabalho. O estudo de caso

    evidenciou situações dentro da atividade de trabalho da professora pesquisada em que

    existem problemas no relacionamento com os alunos e insuficiência de tempo para

    realizar as tarefas solicitadas. O estresse ocupacional prejudica a saúde dos

    trabalhadores e reduz seu desempenho no trabalho. Por meio dos resultados

    apresentados por esse estudo será possível discutir mudanças organizacionais

    adequadas, como parte de uma política e um programa de gestão da saúde ocupacional

    dos professores, de modo a melhorar suas condições de trabalho e a eficiência do

    processo de ensino-aprendizagem.

3
  • BRUNO DESSOLES MARQUES
  • O fazer musical: uma análise da atividade de formação de violonistas e o desencadeamento de possíveis distúrbios osteomusculares.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • MARIA CHRISTINE WERBA SALDANHA
  • MARIO CESAR RODRIGUEZ VIDAL
  • Data: 26-feb-2015


  • Resumen Espectáculo
  • O violão é o instrumento musical mais tocado em todo o mundo, tanto em caráter recreativo quanto profissional. Considerando que as pessoas tendem a reproduzir ao longo da vida algumas práticas, hábitos e costumes aprendidos, desde a mais tenra idade, e que o processo de formação musical pode contribuir para o desenvolvimento de habilidades do músico profissional, faz-se necessário compreender até que ponto o processo de formação superior do violonista é provedor de comportamentos que levem os alunos ao adoecimento por LER/DORT. Esta pesquisa teve como objetivo geral analisar a prática de estudo dos alunos do curso de violão da Escola de Música da Universidade Federal do Rio Grande do Norte-EMUFRN em Natal-RN, de modo a identificar situações críticas que para o possível desenvolvimento de LER/DORT. A pesquisa classifica-se como qualitativa. Trata-se de uma pesquisa exploratória de campo, que, fundamentada no campo de estudo da Ergonomia, se utilizou de técnicas observacionais e interacionais para coleta de dados de campo, restituição e validação. Como resultados, foram identificados cinco cenários considerados críticos na rotina de estudo: sessões prolongadas de estudo com o instrumento, estudo para apreensão de técnicas específicas, preparação para recitais (avaliação acadêmica), retomada da prática após período de recesso, desconformidade no mobiliário e instrumentos de trabalho (cadeiras, suporte para violão, apoio para membro inferior). O estudo concluiu que a postura corporal adotada, a técnica escolhida pelo músico e a carga horária dedicada à prática com o instrumento são fatores importantes em todos os cenários apresentados.

4
  • THYAGO DE MELO DUARTE BORGES
  • Práticas da Construção enxuta em uma Construtora de Grande porte em Natal-RN: Estudo sobre o processo de planejamento

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCIANO FURUKAVA
  • LARISSA ELAINE DANTAS DE ARAUJO
  • Data: 27-feb-2015


  • Resumen Espectáculo
  • Como uma das atividades mais antigas exercidas pelo homem, a Construção Civil representa um dos setores mais importantes para o crescimento econômico de um país. Para que essa indústria possa crescer de forma sustentável, é preciso que haja um  planejamento. Para tal, é preciso que as construtoras adotem um gerenciamento eficaz, priorizando sempre o planejamento, um dos conceitos primordiais da filosofia denominada de Lean Construction (Construção Enxuta). Tendo como cenário a cidade de Natal/RN, o objetivo desta dissertação consiste em investigar como os princípios adotados por esta filosofia influenciam no planejamento de obra de uma empresa que iniciou a implantação lean. Para isto foi utilizado a metodologia de estudo de caso em uma construtora de grande porte localizada em Natal (RN). Na realização do método foram  analisados documentos relacionados aos planejamentos de longo, médio e curto prazo da empresa, com o intuito de descrever o seu processo de planejamento; também foram descritas as causas que provocaram atrasos na obra, assim como a realização da comparação de tais causas com as causas presentes na literatura; elencando também ações tomadas pela empresa e verificando se estas possuem  relação com os princípios da construção enxuta. Justifica-se a realização desta pesquisa, pois o seu tema é de relevância considerável para a academia, para o setor de construção, assim como para o pesquisador e a obra em estudo. Dentre os principais resultados, destaca-se a grande frequência da causa erros de planejamento como um dos principais fatores que provocaram atrasos na obra, assim como a verificação que a maioria das ações estabelecidas pela empresa não estavam  totalmente em sintonia com os princípios estabelecidos pela construção enxuta.

5
  • LUCIANO QUEIROZ DE ARAUJO JUNIOR
  • APLICAÇÃO DO PLANEJAMENTO DE EXPERIMENTOS NO PROCESSO DEDESENVOLVIMENTO DE PRODUTOS: PESQUISA EM UMA SORVETERIA ARTESANAL
  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • CRISTIANE FERNANDES DE ASSIS
  • EDUARDO LOPES MARQUES
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCIANO FURUKAVA
  • Data: 27-feb-2015


  • Resumen Espectáculo
  • As constantes evoluções nos sistemas de produção tem procurado atender, em grande parte, às necessidades dos clientes. O mercado, desde então, vem se tornando cada vez mais competitivo. Neste contexto de busca de um diferencial competitivo para impressionar os clientes e fidelizá-los a posteriori, as empresas tem apostado no desenvolvimento de novos produtos. A falta de uma gestão clara e um método no Processo de Desenvolvimento de Produtos (PDP) pode fazer com que as empresas não consigam incorporar novas tecnologias que resultem em melhorias significativas. A maioria das Micro e Pequenas Empresas (MPEs) não tem uma metodologia de PDP definida, e por muitas vezes acabam ainda se baseando na experiência empírica dentro da empresa. Existem muitas ferramentas estatísticas que auxiliam nesse processo, dentre elas o Planejamento de Experimentos, que é uma técnica utilizada para se planejar experimentos, ou seja, para definir quais dados, em que quantidade e em que condições devem ser coletados durante um determinado experimento, buscando, basicamente, satisfazer dois grandes objetivos: a maior precisão estatística possível na resposta e o menor custo. O objetivo desta dissertação, portanto, é propor uma metodologia de desenvolvimento de novos produtos, utilizando a técnica de planejamento de experimentos, em uma pequena empresa do ramo alimentício. O estudo foi realizado em uma sorveteria artesanal e o produto escolhido para a realização da pesquisa foi um sorvete à base de um suplemento alimentar proteíco, o Whey Protein. A fim de conduzir a pesquisa foi elaborado uma metodologia baseada em 8 passos: (1) Concepção da ideia; (2) Ouvir a voz dos clientes; (3) Ouvir a voz dos especialistas; (4) Identificação dos parâmetros de interesse; (5) Planejamento de Experimentos; (6) Análise; (7) Otimização; (8) Lançamento do Produto. Para a concepção da ideia foram realizadas entrevistas com dois grupos focos: grupo de oito pessoas, incluindo esportistas e atletas e um outro de cinco pessoas, incluindo nutricionistas e educadores físicos. O desenvolvimento do produto se deu em três etapas: na primeira foi realizado um experimento de um único fator para entender a composição da base do sorvete. Na segunda foi realizado um fatorial completo, com foco nos fatores fibras, proteínas e água. Na terceira etapa outro fatorial completo, com foco nos mesmos fatores.  Ao longo do desenvolvimento do sorvete, foram conduzidos testes sensoriais e de composição centesimal do produto para fazer a validação do mesmo de acordo com os requisitos dos stakeholders e da legislação vigente, respectivamente. Ao final do produto, pode-se afirmar que a nova metodologia de desenvolvimento de produto obteve um resultado de sucesso, com um produto inovador no mercado e melhorando aspectos da gestão da informação dentro da organização estudada. Destaca-se como positivo a empresa possuir um ótimo ambiente de inovação, que se caracteriza por ser bastante aberto a ideias novas e ousadas. Sugere-se a aplicação desta metodologia em outras MPEs a fim de melhorar a gestão da inovação.


6
  • LEONARDO DE OLIVEIRA MEDEIROS
  • Abordagem da ergonomia para avaliação do treinamento simulado das equipes de resposta à emergência em lançamentos de veículos aeroespaciais.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • Data: 10-mar-2015


  • Resumen Espectáculo
  • A presente dissertação de mestrado diz respeito a uma pesquisa que tem como objetivo analisar os

    treinamentos simulados das equipes de resposta à emergência e propor recomendações para o atual

    sistema de treinamento, visando a melhoria das competências coletivas e resiliência dessas

    equipes, ao enfrentarem possíveis situações de crise, desencadeadas por possíveis ocorrências de

    acidentes, durante as operações de lançamento de veículos aeroespaciais no Centro de Lançamento

    da Barreira do Inferno, em Parnamirim/RN. Trata­se de uma pesquisa exploratória, descritiva,

    explicativa, de campo e um estudo de caso, de abordagem qualitativa. Para tanto, adotou­se a

    abordagem da Ergonomia, aplicando o método situado da Análise Ergonômica do Trabalho­AET,

    que combina métodos observacionais e interacionais. A relevância desta pesquisa se caracteriza

    pela contribuição social em minimizar os danos humanos e materiais decorrentes de possíveis

    acidentes nestas operações, pela contribuição científica da AET para análise de treinamento

    simulado de emergência em operações de lançamento de veículos aeroespaciais ­ que são

    complexas e envolve risco de acidente ­, e, consequentemente, pela contribuição científica ao atual

    processo de retomada do Programa Espacial Brasileiro. Os resultados da pesquisa apontam

    problemas de diversas naturezas no atual sistema de treinamento simulado, que comprometem a

    segurança das operações. Estes problemas estão agrupados em 4 categorias: tecnológica,

    organizacional, de formação da equipe e da atividade em si, no tocante, mais especificamente, às

    comunicações e cooperação (entre os membros da equipe e destes com os demais setores

    envolvidos na operação de lançamento) e à coordenação das ações. Propõe­se: a) um novo modelo

    de treinamento, a partir da criação e aplicação de cenários baseados em anormalidades postuladas,

    que sejam capazes de simular situações reais de crise, com o intuito de treinar e melhorar as

    competências das equipes de resposta à emergência, especialmente, em termos de comunicação,

    coordenação e cooperação; b) uma reestruturação e reorganização do atual sistema de treinamento,

    baseado na criação formal de um corpo gestor, na clara divisão de responsabilidades, na

    padronização de processos, na produção de indicadores de gestão, no monitoramento contínuo, no

    feedback dos treinandos a respeito da qualidade dos treinamentos e na capacitação contínua e

    frequente das equipes de emergência.

7
  • ANA DIRCE CORNETTI REIS
  • Análise da Atividade Cognitiva do Operador de Sala de Controle da Produção de Petróleo On-shore: uma abordagem da ergonomia para a gestão das restrições do sistema sóciotécnico.

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • MARIA CHRISTINE WERBA SALDANHA
  • PAULO VICTOR RODRIGUES DE CARVALHO
  • RICARDO JOSE MATOS DE CARVALHO
  • Data: 11-mar-2015


  • Resumen Espectáculo
  • A presente dissertação tem o objetivo de analisar a atividade dos operadores de um centro de controle da produção on-shore de petróleo; com foco nas restrições ao curso da ação dos operadores, nos processos de cognição e de tomada de decisão e, nas  estratégias (individual e coletiva) para  regular  e manter a ação requerida e a segurança desse sistema sociotécnico. A atividade em foco envolve a supervisão e controle da produção de milhares de barris/dia de petróleo em uma complexa e dispersa estrutura de produção construída numa extensão  de 80 km. Esse contexto operacional evidencia a importância da atividade dos operadores da sala de controle no cumprimento das metas locais e corporativas de integridade, eficiência, segurança, meio ambiente e saúde. A pesquisa tem natureza qualitativa, abordagem exploratória e descritiva, utilizando a metodologia da Análise Ergonômica do Trabalho, técnicas observacionais e  interacionais. A população do estudo é formada pelos operadores da sala de controle de uma empresa de petróleo brasileira. Os resultados evidenciaram que a atividade de supervisão e controle do processo de injeção de vapor superaquecido representa o contexto de maior complexidade, pelas demandas de maior atenção, concentração, cálculos, comparações, análise de tendências e tomada de decisão. A atividade é construída coletivamente entre o operador da sala de controle, o operador de campo e a  empresa fornecedora de vapor. A pesquisa evidenciou que os processos de comunicação e colaboração do operador da sala de controle e os operadores de campo e equipes de apoio são elementos estruturantes dessa atividade e os operadores dispõem da autonomia e dos elementos necessários para o trabalho; que existe permanente investimento para melhoria da tecnologia utilizada e  que os operadores relatam distúrbios de sono em decorrência da exposição crônica ao trabalho noturno. O estudo contribui com propostas de transformação dessa atividade no tocante à instalação de uma área de apoio às refeições na sala de controle, atualização das telas dos supervisórios à condição operacional atual, visitas periódicas dos operadores da sala no campo, padronização de relatórios de produção, desenvolvimento de sistemas de ajuda e padronização das nomenclaturas das estações controladoras de vapor, visando melhorar as condições de realização da atividade, melhorar a qualidade dos produtos produzidos pelos operadores e contribuir para reduzir a possibilidade de lapsos ou desvios na atividade.

8
  • LAWRENCE CÉZAR MEDEIROS ARAÚJO DE MOURA
  • AMBIENTE DE INOVAÇÃO NO LABORATÓRIO DE INOVAÇÃO TECNOLÓGICA EM SAÚDE - LAIS/UFRN: Mapeamento, Interações e Gerenciamento

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • RICARDO ALEXSANDRO DE MEDEIROS VALENTIM
  • BRUNO GOMES DE ARAUJO
  • Data: 16-mar-2015


  • Resumen Espectáculo
  • A inovação vem se tornando uma questão cada vez mais central e de grande notoriedade, não somente na literatura, como também nas práticas de gestão, tornando-se um tema estratégico para os gestores das organizações. Aliado a isso, tem-se o alto grau de competitividade presente no mercado, que contribui para a complexidade das tomadas de decisão, uma vez que os gestores necessitam manter um ciclo de renovação contínuo de seus processos e produtos. Dessa forma, as pressões do mercado em busca de novas alternativas incentivam a inovação dentro das organizações como alicerce à cultura da mudança em busca da sobrevivência e de maior competitividade, tornando-se essencial conhecer os fatores que promovem o avanço dos ambientes organizacionais direcionados à inovação. Corroborando este sentido, Bouchikhi & Kimberly (2001) expressaram emblematicamente a ideia com dois enunciados: (1) as empresas necessitam de inovar para sobreviverem, sob pena de morrerem; e (2) o vasto reconhecimento desta necessidade, assim como a dificuldade em estimular e sustentar a inovação e o espírito empreendedor nas empresas, tem gerado uma mini-indústria de pesquisa e consultoria em gestão focalizada nesses tópicos. Este trabalho caracteriza-se como descritivo com métodos qualitativos e quantitativos, quanto ao planejamento da pesquisa optou-se pela pesquisa bibliográfica e pelo estudo de caso. A pesquisa, aqui desenvolvida, tem como intuito analisar o ambiente organizacional de um laboratório voltado para a inovação tecnológica em saúde, que é referência em pesquisa e tecnologia do Rio Grande do Norte, e verificar se o mesmo apresenta-se propício ao desenvolvimento de inovações. Para tanto, foram mapeadas as tecnologias desenvolvidas pelo Laboratório de Inovação Tecnológica em Saúde – LAIS/UFRN em seguida foi aplicado um questionário com os atores do LAIS/UFRN, tal questionário é fechado e com escala Likert.

9
  • ROSEANE RODRIGUES DA SILVEIRA
  • FATORES DE SUCESSO NO GERENCIAMENTO DE PROJETOS DE PETRÓLEO E GÁS: UMA APLICAÇÃO DA MODELAGEM DE EQUAÇÕES ESTRUTURAIS

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • JOSE ALFREDO FERREIRA COSTA
  • JESUS LEODALY SALAZAR ARAMAYO
  • ELICIANE MARIA DA SILVA
  • Data: 23-mar-2015


  • Resumen Espectáculo
  • O presente trabalho tem como objetivo avaliar as relações e influências existentes entre as práticas de planejamento e controle, as equipes de projeto e a qualidade e escopo destes sobre o sucesso da gestão de projetos na indústria de petróleo e gás. Esta proposição fundamentou-se da necessidade de se gerenciar os projetos de forma eficaz e eficiente haja vista os benefícios trazidos, como, por exemplo: apadronização de operações; melhor capacidade de planejamento; redução de custos; qualidade e atendimento aos requisitos. O setor de petróleo e gás merece atenção diferenciada pelo fato de seus projetos apresentarem alta complexidade, altos custos incorridos, incertezas durante a execução e irreversibilidade de ações no ciclo de vida. Diante dos benefícios da gestão e as dificuldades do setor, traçar modelos que determinem e considerem a complexidade e multidimensionalidade da gestão de projetos de petróleo podem ser utilizados como impulsionadores do sucesso da gestão de projetos e consequentemente da companhia. Para tal, o método de análise escolhido foi a modelagem de equações estruturais com estimação por mínimos quadrados ponderados (Partial Least Squares, PLS), por permitir lidar com múltiplas relações simultâneas e capacidade de especificar, estimar e testar relações hipotéticas entre um grupo de variáveis. O PLS é um método de modelagem considerado suave, livre de distribuição e altamente adequado para aplicações sem ter que fazer suposições fortes e com grandes amostras. Para coleta dos dados, foi aplicada uma survey com projetistas e gerentes de projeto de distintas unidades de operação da maior empresa de petróleo e gás brasileira, considerando como dado amostral um projeto, obteve-se uma amostra de 77 projetos. A partir do uso do método e observação da significância e coeficientes das relações entre as variáveis foram verificados os fatores que merecem maior atenção na gestão interna da empresa, norteando ações de aprimoramento. Os resultados apontaram que 63% dos projetos ultrapassam os orçamentos previstos e 57% excedem os prazos de conclusão. Acerca dos construtos analisados, as equipes de projeto não apresentam forte efeito direto no sucesso da gestão, todavia, seus efeitos indiretos sobre as demais variáveis são significativos, uma das justificativas para estes resultados apontam para as questões de comunicação. A qualidade, o escopo, planejamento e controle têm efeitos significativos no sucesso da gestão de projetos.

10
  • JOÃO AGRA NETO
  • IDENTIFICAÇÃO DAS POLÍTICAS DE INCENTIVO AO DESENVOLVIMENTO DA ENERGIA EÓLICA NO RIO GRANDE DO NORTE (RN).

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCIANO FURUKAVA
  • NILTON CÉSAR LIMA
  • Data: 23-abr-2015


  • Resumen Espectáculo
  • Energia é um insumo vital para o desenvolvimento social e econômico. O aumento do consumo energético em todas as suas áreas, industriais, comerciais e de energia a curto, médio e longos prazos, proporcionam o crescimento pela busca de fontes renováveis de energia em vários países. O Brasil com a diretriz de não sujar a matriz energética pela exploração de combustíveis fósseis e com a recente crise energética ocasionada com a falta de chuvas, direciona as políticas energéticas para o desenvolvimento de outras fontes renováveis de energia além da hídrica. Nesse panorama, a energia eólica surge como umas das fontes alternativas de energia, uma vez que é proveniente de um recurso natural renovável, os ventos. O Brasil é um dos países que se destacam pela capacidade de geração de energia proveniente dos ventos em diversas áreas, destacando-se o Rio Grande do Norte, o qual é um dos estados com maior potência instalada e com grande potencial a ser explorado. Nesse cenário é importante identificar as políticas de incentivo ao desenvolvimento para energia eólica e a evolução da capacidade instalada nos principais países como China, EUA, Alemanha, Espanha, Dinamarca e no Brasil que é um país promissor. Nesse contexto surge o objetivo da dissertação de identificar as políticas de incentivo ao desenvolvimento da energia eólica no Rio Grande do Norte (RN). O estudo foi realizado a partir de uma metodologia de caráter qualitativo, com a elaboração e aplicação de um questionário com perguntas abertas agrupadas de acordo com as características em categorias de conteúdo, através da ferramenta de análise de conteúdo. Para a concepção da ideia foram realizadas entrevistas com os principais órgãos relacionados com a energia eólica como: Associação Brasileira de Energia Eólica (ABEEÓLICA), Centro de Estratégias em Recursos Naturais & Energia (CERNE), Secretaria de Desenvolvimento do Estado do Rio Grande do Norte (SEDEC), Centro de Tecnologias do Gás & Energias Renováveis (CTGAS-ER), a Universidade Federal do Rio Grande do Norte (UFRN). A identificação das políticas de incentivos se concretizou em três etapas: a primeira buscando as políticas de incentivos em nível nacional, que são aplicados em todos os estados, a segunda com a aplicação do questionário e a terceira com a pesquisa e coleta de dados referentes ao desenvolvimento da potência instalada do RN em comparação aos outros estados. Ao final, os resultados evidenciaram uma série de problemas e gargalos ao desenvolvimento da energia eólica do RN, com destaque para os principais problemas que são as questões de infraestrutura e logísticas, devido a falta de um porto adequado para cargas de grande porte e a necessidade de reforma, manutenção e a duplicação de algumas estradas e rodovias que são deficitárias, e a questão de incentivos fiscais que ainda são insuficientes no estado. Desta forma é possível concluir que o estado potiguar não tem uma política direcionada ao incentivo do desenvolvimento da energia eólica e que por este motivo está reduzindo sua competitividade nos leilões de energia, diminuindo seu desempenho nos mesmos. Sugere-se como trabalhos futuros a relação do parque tecnológico de energia e o desenvolvimento da energia eólica no estado, a influência do parque tecnológico para a atração de empresas e indústrias do setor eólico a se fixarem no Rio Grande do Norte.

11
  • LEONARDO RUAN DANTAS DE AGUIAR
  • AS RELAÇÕES DA TRÍPLICE HÉLICE NAS FUNDAÇÕES DE APOIO BRASILEIRAS: UMA AVALIAÇÃO DA DINÂMICA DE CAPTAÇÃO DE RECURSOS PARA PROJETOS DE INOVAÇÃO.

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MARCIANO FURUKAVA
  • LOURIVAL BATISTA DE OLIVEIRA JÚNIOR
  • Data: 30-abr-2015


  • Resumen Espectáculo
  • O presente trabalho estudo tem como objetivo compreender como as relações da Tríplice Hélice (Universidade; Governo e Estrutura Produtiva) intervêm no processo de captação de recursos das fundações de apoio brasileiras. Observadas enquanto elos das relações citadas, as fundações de apoio emergem no cenário brasileiro a partir do pleito de estabelecer uma plataforma de desenvolvimento econômico baseada no tripé: ciência, tecnologia e inovação - CT&I. Em termos aplicados, as fundações operam como ferramentas de desburocratização, tornando a gestão dos entes públicos mais ágil, sobretudo à gestão acadêmica em conformidade a abordagem da hélice tripla. Para compreensão das relações postas, utilizou-se os modelos de interação Universidade-Empresa-Governo preconizadas por Sábato e Botana (1968), a abordagem da Tríplice Hélice disposta por Etzkowitz e Leydesdorff (2000), assim como a perspectiva dos sistemas nacionais de inovação, discutida por Freeman (1987, 1995), Nelson (1990, 1993), e Lundvall (1992). Fora objeto deste estudo as 26 fundações estaduais de amparo à pesquisa associadas ao Conselho Nacional das Fundações Estaduais de Amparo à Pesquisa – CONFAP, assim como as 102 fundações de apoio às IES associadas ao Conselho Nacional das Fundações de Apoio às Instituições de Ensino Superior e de Pesquisa Científica e Tecnológica – CONFIES, totalizando 128 entidades. Como estratégia de pesquisa, este estudo se caracteriza enquanto uma pesquisa aplicada, de abordagem quantitativa. Os dados primários desta pesquisa foram coletados com o uso do procedimento e-mail Survey. Foram coletadas 75 observações, que correspondem à 58,59% do universo de pesquisa. Cabe ponderar que fora utilizado ainda o método bootstrap com vistas a validar o uso da amostra nas análises de resultados.  Para a análise dos dados foram utilizadas técnicas de estatística descritiva e de análises multivariadas de dados: a análise de conglomerados; a correlação canônica e a regressão logística binária. A partir das raízes canônicas obtidas, os resultados indicaram que a relação de dependência entre as variáveis de relações (com os atores da tríplice hélice) e os recursos financeiros investidos em projetos de inovação é baixa, admitindo a hipótese nula deste estudo. Por outro lado, os resultados obtidos com a análise de conglomerados apontam que as entidades que possuem maiores quantitativos e montantes financeiros de projetos constam em sua maioria de fundações de grande porte (mais de 100 funcionários), que apoiam até cinco IES, publicam relatórios de gestão e utilizam em sua estrutura de capital maior financiamento do setor público. Em face do exposto, conclui-se que apesar de dispor de diversas prerrogativas institucionais que fomentam a interação entre Universidade-Empresa-Governo e promovam o desenvolvimento tecnológico brasileiro, as relações da Tríplice Hélice não têm interferido positivamente ou negativamente na captação de recursos para investimentos em projetos de inovação. Por fim, é pertinente destacar que o poder de classificação do modelo logístico obtido neste estudo foi de 80,0% para o total da amostra e de 94,3% para o grupo de fundações que possuem maior captação de recursos e volume de projetos.

12
  • JEFFERSON BRUNO SOARES DE MEDEIROS
  • Efficiency assessment of bank branches
  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • JOSE ALFREDO FERREIRA COSTA
  • NAJA BRANDÃO SANTANA
  • Data: 30-abr-2015


  • Resumen Espectáculo
  • Performance evaluation has been a very important tool in the management of companies in any sector. 
    Currently, the financial market has presented a very competitive environment in which management control
    tools are required. To meet this market need, the present work aims to evaluate the efficiency of level 4 bank
    branches from the micro perspective (bank branches in the state of Paraíba and Rio Grande do Norte) in
    order to classify efficient and inefficient bank branches.
13
  • KARITA GOMES BEZERRA DOS SANTOS
  • APLICAÇÃO DO MODELO NETWORK DEA NA AVALIAÇÃO DE DESEMPENHO DOS NÚCLEOS DE INOVAÇÃO TECNOLÓGICA

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • JOÃO CARLOS CORREIA BAPTISTA SOARES DE MELLO
  • MARCIANO FURUKAVA
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 08-may-2015


  • Resumen Espectáculo
  • Este trabalho tem como objetivo avaliar a eficiência dos Núcleos de Inovação Tecnológica com o uso do modelo Network Data Envelopment Analysis - NDEA. Para realizar esta pesquisa, realizou-se uma survey para obter informações coletadas no âmbito qualitativo e quantitativo em que se constitui uma amostra de 46 Núcleos de Inovação Tecnológica (NIT) no Brasil, em uma escala temporal de cinco anos – 2009 a 2013. Adotou-se o modelo NDEA multiplicativo relacional de dois estágios. O processo de avaliação de eficiência as unidades avaliadas são os NITs filiados ao FORTEC. O modelo é composto por três analises de eficiência: (1) avaliação do processo de P&D – para avaliar captação de recursos para o desenvolvimento e acumulação de tecnologia nos centros de pesquisas; (2) avaliação do processo de comercialização – para avaliar na criação de valor para realizar o processo de comercialização da inovação na difusão da tecnologia; e, (3) avaliação global do processo do Núcleo de Inovação Tecnológica. Esse modelo apresenta uma composição das variáveis de inputs: os números de professores (X1), recursos financeiros (X2) e tempo de atuação dos NITs (X3); os inputs/outputs intermediários são: licenciamento (Z1) e royalties (Z2); e a última etapa, os outputs finais, são patentes comercializadas (Y1) e pedido de patente (Y2). Com o uso desta metodologia, os resultados apontam que os 21,74% dos NITs são eficientes no processo de pesquisa e desenvolvimento; 10,87% são sob o processo de comercialização; e, sob ambas as perspectivas, não há NIT 100% eficiente. A partir desses resultados, esta pesquisa revela que é difícil alcançar um desempenho altamente eficiente em ambas as fases do processo de transferência de tecnologia. Compararam-se, também, os modelos DEA tradicional e NDEA, para evidenciar as características de cada modelo, bem como identificar os resultados obtidos pelo NDEA. Para respaldar essas análises, quatro hipóteses foram avaliadas pelo teste estatístico Kruskal-Wallis e teste F, alcançando os objetivos propostos, fornecendo informações aos gestores da Instituição, a fim de identificar quais são os fatores que melhor poderia ser implementado para alavancar a eficiência do NIT. Conclui-se também que o capital proveniente do Governo não é suficiente para que o NIT atinja necessariamente a eficiência.

14
  • ANDRE GUSTAVO DE ALBUQUERQUE VIANNA
  • ANÁLISE DO PLANEJAMENTO DO SETOR ELÉTRICO BRASILEIRO ENTRE 2007 E 2014

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HELIO ROBERTO HEKIS
  • GUTEMBERGUE SOARES DA SILVA
  • TEOFILO CAMARA MATTOZO
  • Data: 29-may-2015


  • Resumen Espectáculo
  • O debate energético ganhou destaque nos últimos anos no cenário mundial onde a busca por fontes renováveis de energia passou a ser prioridade em alguns países. O Brasil possui uma das matrizes energéticas com maior percentual de fontes renováveis do mundo. Porém, a falta de investimentos e as recentes mudanças climáticas tem forçado a utilização de fontes fósseis. Um exemplo disso são as termelétricas que foram inseridas na matriz energética brasileira para atuarem em momentos específicos, mas que estão atuando em carga máxima desde o primeiro semestre de 2014.

    O desenvolvimento econômico e a redução da pobreza estão diretamente relacionadas ao consumo de energia elétrica. Sem a disponibilidade da energia elétrica a economia não cresce, gerando consequências nas metas de redução da pobreza. A chegada da energia elétrica permite acesso a serviços de saúde, educação e abastecimento de água colaborando para melhoria do bem estar da população.

    Tarifas de energia elétrica crescentes, preocupação com o meio ambiente, mudanças climáticas, alteração de padrões de consumo, atraso de obras, perdas (furtos), desperdício, crescimento econômico e a alta dependência da geração hidrelétrica são alguns temas que compõem os estudos de um planejamento energético que deve conter os dados do passado e os planos de ação para o futuro. A Empresa de Pesquisa Energética – EPE divulga o Balanço Energético Nacional – BEN e o Plano Nacional de Energia – PNE que são estudos do cenário energético nacional. O BEN divulgado anualmente desde 1976 contém a contabilidade relativa a oferta e ao consumo de energia no Brasil, e por isso constitui-se em uma referência para qualquer estudo do planejamento energético brasileiro, porém a dificuldade na obtenção de dados ocasiona, em alguns casos, a discrepância de dados divulgados nos Balanços Energéticos Estaduais – BEE. O PNE 2030, publicado em 2007 pela EPE é o primeiro estudo de longo prazo orientado para a análise do uso dos recursos energéticos realizado no governo brasileiro.

    Diante deste cenário, este trabalho tem como objetivo apresentar dados sobre a oferta e o consumo de energia elétrica no Brasil com foco na garantia do abastecimento. Esta pesquisa de caráter exploratório em um estudo observacional e longitudinal do Balanço Energético Nacional 2014, do Plano Nacional de Energia 2030 identificando se o cenário atual do setor elétrico está como foi previsto no planejamento energético e se as previsões de consumo foram assertivas.

15
  • JOÃO RIBEIRO DE ANDRADE
  • IDHM: uma análise e visualização de dados do desenvolvimento humano nos municípios do Rio Grande do Norte (Brasil).

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HELIO ROBERTO HEKIS
  • GUTEMBERGUE SOARES DA SILVA
  • TEOFILO CAMARA MATTOZO
  • Data: 29-may-2015


  • Resumen Espectáculo
  • Nos dias atuais, caracterizados por demandas sociais cada vez mais crescentes, a análise de indicadores sociais representa uma ferramenta significativa para a avaliação do bem-estar e qualidade de vida da população, seja em nível nacional ou local. Criado em 1990 pelo Programa das Nações Unidas para o Desenvolvimento (PNUD), o Índice de Desenvolvimento Humano (IDH) dos países, um indicador sintético que varia de 0 a 1 em faixas de IDH Muito Baixo, Baixo, Médio, Alto a Muito Alto, tornou-se reconhecido e aceito na maior parte do mundo. Para verificar esta realidade em nível regional, o PNUD desenvolveu o Índice de Desenvolvimento Humano Municipal (IDHM), a fim de avaliar a realidade social nos municípios brasileiros. Identificou-se desta maneira a oportunidade de desenvolver uma análise exploratória de dados dos indicadores sociais nas dimensões educação, longevidade e renda que compõem o IDHM dos 167 municípios do estado do Rio Grande do Norte, Brasil, em 1991, 2000 e 2010, por meio de uma pesquisa aplicada e explicativa, com uma abordagem quantitativa, baseada em referencial bibliográfico, utilizando o método de modelagem de redes neurais SOM, a partir da base de dados do portal do Atlas do Desenvolvimento Humano Municipal Brasileiro. A aplicação do método de agrupamento utilizando mapas autoorganizáveis permitiu a identificação de cinco grupos e as similaridades entre os municípios. Os testes das hipóteses identificaram diferenças significativas entre os grupos. Associado às técnicas descritivas, como a segmentação por quintis, taxas de desenvolvimento e de redução de hiato, os resultados das segmentações identificaram os avanços diferenciados e as proporções de desigualdades entre os municípios, nas microrregiões e mesorregiões do estado, visualizados por meio de mapas temáticos dos municípios do Rio Grande do Norte. Tais resultados podem colaborar na compreensão da realidade social regional e na consequente busca da melhoria da qualidade de vida dos cidadãos.

16
  • PRISCILA GONCALVES VASCONCELOS SAMPAIO
  • PROSPECÇÃO TECNOLÓGICA DE CÉLULAS FOTOVOLTAICAS PARA ENERGIA SOLAR

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • DANIEL ALOISE
  • HUMBERTO DIONISIO DE ANDRADE
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RICARDO LUCIO DE ARAUJO RIBEIRO
  • Data: 31-jul-2015


  • Resumen Espectáculo
  • Esta dissertação tem como objetivo identificar as tendências tecnológicas das células fotovoltaicas para energia solar. A pesquisa caracteriza-se, em relação à natureza, como sendo aplicada; em relação à abordagem, é quali-quantitativa; no que tange aos objetivos, é exploratória e descritiva; concernente ao procedimento metodológico é considerada uma pesquisa bibliográfica com um estudo de caso. O desenvolvimento desta pesquisa iniciou-se com uma revisão bibliográfica sobre energia solar fotovoltaica e prospecção tecnológica. Em seguida, conduziu-se o mapeamento tecnológico das células fotovoltaicas para energia solar por meio da análise de artigos e de patentes. Posteriormente foi realizada a prospecção tecnológica das células fotovoltaicas para energia solar através da aplicação de um questionário com especialistas, mediante uso do Método Delphi, bem como a construção do mapa atual e futuro das tecnologias das células fotovoltaicas. Os resultados desta pesquisa apontam que as tecnologias consideradas maduras (silício mono e multicristalino) continuarão sendo viáveis comercialmente dentro do período prospectado (2020 - 2025). Outras tecnologias que atualmente são viáveis (silício amorfo, telureto de cádmio e seleneto de cobre índio/Cobre, índio e gálio-disseleneto), poderão não apresentar esta mesma condição em 2025. Já as células de nanofios de silício, sensibilizadas por corante e as baseadas em nanoestrutura de carbono, que nos dias atuais não são viáveis comercialmente, poderão fazer parte do mapa futuro das tecnologias fotovoltaicas para energia solar. Os resultados desta pesquisa poderão auxiliar organizações com interesse em Pesquisa e Desenvolvimento e no uso de tecnologias fotovoltaicas nas suas decisões e ações visando à inovação tecnológica.

17
  • JOEBERSON DOS SANTOS GONÇALVES
  • DIRETRIZES E BOAS PRÁTICAS SOB A PERSPECTIVA DA SUSTENTABILIDADE EM EMPREENDIMENTOS EÓLICOS

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • CILIANA REGINA COLOMBO
  • ELBIA APARECIDA SILVA GANNOUM
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 28-ago-2015


  • Resumen Espectáculo
  • DIRETRIZES E BOAS PRÁTICAS SOB A PERSPECTIVA DA SUSTENTABILIDADE EM EMPREENDIMENTOS EÓLICOS

18
  • LORENA TAMARA SENA DA SILVA
  • SISTEMA DE MEDIÇÃO DE DESEMPENHO DE SUSTENTABILIDADE PARA EMPREENDIMENTOS EÓLICOS NO RN

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • ELBIA APARECIDA SILVA GANNOUM
  • MARIO ORESTES AGUIRRE GONZALEZ
  • RENATO SAMUEL BARBOSA DE ARAÚJO
  • Data: 28-ago-2015


  • Resumen Espectáculo
  • As crescentes demandas por bens e serviços, em contraposição as cada vez mais evidentes impactos ambientais negativos alastrados em escala mundial, concomitante as pressões institucionais e sociais, exalta as questões sobre o futuro temeroso do planeta e enriquecimento do discurso sobre desenvolvimento sustentável. Estado e terceiro setor já mostram ações e políticas que mitiguem tais impactos negativos, manejem de forma proativa e prévia, ou alavanquem os eventuais impactos positivos. Quanto ao setor privado este contexto faz trasbordar uma série de oportunidades de melhorias quanto a otimização das formas de produção e, principalmente gestão, que venha a majorar o desenvolvimento econômico, social e ambiental. Este trabalho de característica qualitativa e exploratório tem como objetivo propor um sistema de medição de desempenho de sustentabilidade para empreendimento de parques eólicos junto às suas comunidades vizinhas. Em princípio foi realizado um estudo da arte baseado na revisão bibliográfica sistemática sobre os temas Dimensões da sustentabilidade, Indicadores de Sustentabilidade e Sistema de medição de desempenho; com a qual foi estruturado um conjunto de indicadores de sustentabilidade iniciais. Posteriormente realizada uma série de entrevistas semiestruturas com os stakeholders escolhidos para entendimento da perspectiva desses quanto seu papel na sustentabilidade e como ator no desenvolvimento da cadeia eólica local. Concomitantemente as entrevistas foram distribuídos questionários virtuais para analistas de licenciamento ambiental do órgão regional ambiental para verificação, adequações e sugestões quanto a lista de indicadores elencados a partir da revisão da literatura acadêmica e de documentos governamentais e/ou de organizações com expertises em sustentabilidade corporativa. Após uma análise baseada em Teoria Fundamentadas de Dados, foi proposto um modelo de sistema de desempenho sustentável que foi validado por duas empresas de grande porte gestoras de parques eólicos no Estado e no País. Como considerações e contribuições da dissertação, tem-se uma proposta de ferramenta adequada às características e nuances do empreendimento eólico, que na sua maioria usam ferramentas para medição de desempenho genéricas e unidimensionais. Assim, propondo uma opção de ferramentas de tomada de decisão e direcionamento para processos mais eficientemente sustentáveis.

19
  • ALICE PARAGUASSU FONSÊCA DE MACÊDO
  • The antecedents and consequences factors to investment in information technology in micro and small companies by using structural equation modeling.

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • KLEBER CAVALCANTI NÓBREGA
  • Data: 31-ago-2015


  • Resumen Espectáculo
  • The information technology diffusion (IT) is embedded at all levels of society. The advent of increasingly advanced technology allows to connect businesses and citizens among themselves and with global market. This reflects in the process of computerization of companies and an allocation of efforts to micro and small companies to obtain success in this process. The objective of this study is to assess the background factors (perceived usefulness, ease of use, external pressures and internal environment) to investment in information technology and the impact of adoption on growth performance (cost, quality, time, increase market, loyalty market) in micro and small businesses in the city of Natal / RN. To reach the goal, it constituted a conceptual model, based on review of the literature. The theoretical framework and the understanding of the reality faced by micro and small companies allowed the construction of hypotheses about the relationship between the constructs of the model. For the preparation of the measure, empirical research in order to test the hypothesis was performed using a questionnaire with Likert scale validated in the literature. The final sample obtained was attended by 76 companies from micro and small. For testing and validation of the measure, we used the model of structural equation (SEM). The measure reaches the reliability requirements and internal validity. The results suggest that constructs such as ease of use and external pressure positive influence on the adoption of technology, while the perceived usefulness had the opposite effect. The paper presents managerial implications that can assist members that make up the micro and small organization, as well as companies that provide software, suppliers and supporting bodies and regulatory decision making.

20
  • TUÍRA MORAIS AVELINO PINHEIRO
  • Generating new product ideas in Beverage Business: Creativity Technical Application CREATION.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • OLAVO FONTES MAGALHAES BESSA
  • MARCELA AVELINA BATAGHIN COSTA
  • Data: 29-sep-2015


  • Resumen Espectáculo
  • The creativity is considered as the source for new products and process generating of idea.
    For this, organizations use creative techniques to facilitate and assist the process of generating ideas. The aim of this work is to analyze the effectiveness of a creativity technique to generate ideas in beverage sector companies. The research method is characterized as case studies. The theoretical foundation involved the classification of creativity techniques and ended with the selection of one of these. Case studies were
    conducted in two companies in the beverage industry: Coconut water and milk drink. The selected creativity technique were applied. The application of this has generated ideas that were classified as: Product Development and Packaging; Production Process; and Organizational Management. In Coconut Water Company, ideas resulted in the development of a new machine of coconut water bottling and new packaging aimed at a
    specific audience, in addition to process improvement ideas and marketing developed by the teams. Milk Beverages on the company, the ideas have turned to the creation of a new sector in the company, development of a new product line and new flavors. In the latter, most of the ideas focused on improving the Productive Process, with the participation of managers in encouraging freedom of thought to generate ideas. These results were obtained for influence with the familiarity of the problem, diversity of staff, association of ideas, observation of another participant, sharing of tacit knowledge and fluency of the technique used. The results showed that the use of a creativity technique made employees discuss and generate solutions for products and processes, giving the start to the stage of Product Development Initial with the step of generating ideas.

21
  • HOMERO GREC CRUZ SA FILHO
  • ANÁLISE DA OFERTA E CONSUMO ENERGÉTICOS COM FOCO NA LENHA E CARVÃO VEGETAL: UM ESTUDO COMPARATIVO A PARTIR DE BALANÇOS ENERGÉTICOS NACIONAIS E ESTADUAIS BRASILEIROS

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HELIO ROBERTO HEKIS
  • GUTEMBERGUE SOARES DA SILVA
  • ANDRE PEDRO FERNANDES NETO
  • Data: 29-sep-2015


  • Resumen Espectáculo
  • A revolução tecnológica vivenciada pela sociedade, em contínua expansão e transformação, tem demandado usos crescentes de energia, nas várias formas. O planejamento estratégico energético visa balizar as relações entre oferta e consumo dos vários energéticos na sociedade e nos seus variados setores. Administrar eficientemente os recursos energéticos presentes em um determinado local é de vital importância para o desenvolvimento sustentável. O balanço energético é um documento que retrata as fontes energéticas primárias e secundárias, quantificando os recursos e seus fluxos, podendo ser utilizado para auxiliar no entendimento situacional e na elaboração de estratégias para suprimento contínuo de energia.

    Dentre os vários energéticos, a lenha e o carvão vegetal fazem parte de vários processos industriais, agrícolas, residenciais, etc., tendo sido, ao longo dos anos, substituído por outros energéticos, como eletricidade e derivados do petróleo, devido ao avanço tecnológico e por serem mais eficientes. Porém, indo na contramão do mundo, o Brasil apresenta aumento no consumo destes componentes nos últimos 20 anos.

    Este trabalho objetivou uma análise comparativa da oferta e consumo da lenha e do carvão vegetal no cenário energético brasileiro a partir de dados da EPE – Empresa de Pesquisas Energéticas, entre outras. Em termos metodológicos foi feita uma análise exploratória de dados, a partir de uma análise longitudinal. Dados foram coletados dos balanços energéticos nacionais e estaduais disponíveis.

    Objetivou-se realizar uma análise temporal, com marcos em 1992, 2002 e 2012, a fim de visualizar as diferenças, ao longo destas últimas décadas, nas variações dos perfis nos setores econômicos e nos segmentos energéticos, dando ênfase qualitativamente ao segmento de lenha e carvão vegetal. Tal comparação foi feita entre o Brasil e os estados da Bahia, Minas Gerais, Rio de Janeiro e São Paulo. Comparações percentuais, relativas aos maiores valores são obtidas, de forma a gerar perfis gráficos para comparações visuais. Análises de correlação nestes marcos temporais com indicadores relacionados ao grau de riqueza e população do país foram feitas. Também foi avaliado o impacto do consumo destes energéticos com a incidência do Programa “Luz para Todos”, ocorrida nos últimos 12 anos.

22
  • MONICK ALEXANDRE DA SILVA
  • ANALYSIS OF FEMALE GENDER DETERMINING FACTORS IN ENGINEERING COURSES: A PERSPECTIVE FROM UFRN AND SCHOOLS
  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • CARLA ALMEIDA VIVACQUA
  • ADJA FERREIRA DE ANDRADE
  • CARLOS ALBERTO DE JESUS MARTINHON
  • Data: 30-sep-2015


  • Resumen Espectáculo
  • Education and knowledge are decisive factors for the development and future of a society, however, 
    under the mishaps in the history of Brazilian education, the configuration of teaching and the form
    of access to the university, became the result of social organization and a mechanism that maintains
    inequalities in the country. Faced with this reality, it is identified that there are traditionally established
    differences in the choice of higher education and consequently of the profession in relation to gender, in
    which boys choose professions in the exact area and girls in the biological area. Based on this scenario, this
    research aims to identify and analyze the influencing factors as a determinant in the choice of the female
    gender in Engineering courses. This objective seeks to meet the needs of reducing the existing discrepancy
    between the participation of women in technological practices, both social and professional. Through this
    diagnosis, actions aimed at high school are proposed. The research methodology is predominantly characterized
    as a case study, using the Survey method, with the application of questionnaires for a quantitative-qualitative
    analysis with the students of Engineering of the higher education of UFRN and another questionnaire to the
    high school students from public institutions in the city of Natal. Using descriptive statistical techniques and
    a Binomial Logit Model to determine the factors that influence the choice of girls in higher education, it is
    expected to contribute to the national literature and increase the interest in technological knowledge of
    young people in high school.
23
  • DANILO GONÇALVES CAVALCANTE
  • *

  • Líder : LUCIANO FERREIRA
  • MIEMBROS DE LA BANCA :
  • LUCIANO FERREIRA
  • ENILSON MEDEIROS DOS SANTOS
  • JOAO TELESFORO NOBREGA DE MEDEIROS
  • CARLOS EDUARDO AGUIAR LIMA RODRIGUES
  • Data: 06-oct-2015


  • Resumen Espectáculo
  • *

24
  • ROCHELLY SIRREMES PINTO
  • PROCESSO DE DESENVOLVIMENTO DE NOVOS PRODUTOS EM STARTUPS: PROPOSTA DE MODELO
  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • ANDERSON PAIVA CRUZ
  • JANAINA MASCARENHAS HORNOS DA COSTA
  • JOSE ALFREDO FERREIRA COSTA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 30-nov-2015


  • Resumen Espectáculo
  • O Processo de Desenvolvimento de Produtos compreende as atividades que vão desde a ideação até a descontinuidade do produto no mercado. Devido à complexidade de tal processo diversos modelos têm sido propostos para auxiliar e nortear essa atividade em diferentes setores da economia. Alguns desses são elaborados para um tipo de empresa específica como é o caso de empresas nascentes ou startups. A dissertação tem como objetivo propor um modelo para gerenciar o processo de desenvolvimento de produtos em empresas startups. O aporte utilizado para concepção é decorrente de uma revisão bibliográfica sistemática e de estudos de casos em três empresas nascentes de uma incubadora. O modelo proposto é composto por quatro fases. Cada fase envolve atividades específicas e o uso de ferramentas e técnicas de apoio a execução. A fase geração de hipóteses envolve as atividades de identificação de oportunidades, proposta de soluções e formulação de hipóteses. A fase validação de hipóteses compreende a construção do MVP e o teste de aceitação no mercado. A fase construção e teste do protótipo envolve a caracterização do produto e os recursos necessários para sua produção. Por fim, a fase produção e comercialização compreende a constituição da empresa e o plano de vendas e marketing. Os resultados contemplam contribuições teóricas e práticas. As primeiras estão relacionadas à ampliação do conhecimento sobre um tipo específico de empresa, que até então é pouco estudada. Já do ponto de vista prático, o processo proposto constitui um novo método para auxiliar no gerenciamento e operacionalização das atividades ligadas ao desenvolvimento de produtos.
25
  • HUGO ESTEVAM DE SALES CAMARA
  • Mapeamento do Fluxo das Gestantes de Alto Risco da Maternidade Escola Januário Cicco - MEJC

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • BRUNO GOMES DE ARAUJO
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • MARIA DA CONCEICAO DE MESQUITA CORNETTA
  • Data: 14-dic-2015


  • Resumen Espectáculo
  • O mapeamento de processos é uma ferramenta importante que contribui na gestão das organizações, melhorando os níveis de produtividade, qualidade e reciprocidade das decisões tomadas e implementadas. Neste sentido, o objetivo deste estudo é descrever o mapeamento dos macro processos da gestantes de alto risco da Maternidade Escola Januário Cicco - MEJC. O método de pesquisa utilizado foi descritivo. A partir de observações, entrevistas e análises foi possível entender que há sobrecarga de atividades de atendimento a pacientes. Além disso, foi observado que não existe um sistema informatizado e, sobretudo, um banco de dados que permita um controle mais efetivo para o gerenciamento. Percebe-se que através do mapeamento deste setor pode-se ter uma visão mais clara e abrangente dos processos organizacionais, e dessa forma gerir as informações de modo eficiente e eficaz.

2014
Disertaciones
1
  • CAMILA CRISTINA RODRIGUES SALGADO
  • SISTEMA DE GESTÃO AMBIENTAL SOB A PERSPECTIVA DA RESOURCE-BASED VIEW: UM ESTUDO DE CASO NO VERDEGREEN HOTEL – JOÃO PESSOA/PB

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • AFRANIO GALDINO DE ARAUJO
  • CILIANA REGINA COLOMBO
  • GERDA LUCIA PINHEIRO CAMELO
  • HELIO ROBERTO HEKIS
  • Data: 13-ene-2014


  • Resumen Espectáculo
  • A pressão por um novo padrão de desenvolvimento sustentável passou a exigir das organizações modernas que seja conciliada competitividade com a proteção ambiental. Neste sentido, uma ferramenta que atua na implantação de estratégias estruturadas é o Sistema de Gestão Ambiental (SGA), que tem como foco a melhoria do desempenho ambiental. Esta melhoria, por sua vez, pode proporcionar às organizações diversos benefícios, dentre os quais, a obtenção de vantagens competitivas, passíveis de mensuração a partir de diferentes perspectivas. Uma dessas é a aplicação do modelo VRIO, fundamentado pela Resource-Based View (RBV), que considera que a heterogeneidade entre as empresas decorre de diferenças entre os seus recursos internos e capacidades. Contudo, apesar de serem encontrados na literatura alguns estudos que avaliam o potencial competitivo de determinadas organizações, essas avaliações não são realizadas em objetos específicos, a exemplo dos SGA’s. Deste modo, o objetivo deste estudo foi avaliar os recursos e capacidades (estratégias ambientais) do SGA adotado pelo Verdegreen Hotel, identificando quais destes possuem potencial de gerar vantagem competitiva. Para tanto, este estudo de caráter exploratório-descritivo e delineado como pesquisa de campo e estudo de caso, utilizou como ferramentas de coleta de dados: a pesquisa bibliográfica, a entrevista semiestruturada, a pesquisa documental e a observação participante. A interpretação dos resultados e a consolidação das informações foram realizadas a partir de uma abordagem qualitativa, utilizando duas técnicas de análise de dados, quais sejam: análise de conteúdo e análise por meio do modelo VRIO. Os resultados encontrados mostram que o hotel está bastante estruturado em relação ao seu SGA, fato este que pode ser justificado pela certificação ambiental obtida, assim como alcançou benefícios relacionados à melhoria da gestão dos fatores ambientais, ao fortalecimento da imagem e ganhos em competitividade. Por outro lado, as principais dificuldades para a implantação do sistema estão relacionadas aos colaboradores e fornecedores. No que se refere às estratégias ambientais adotadas, das 25 estratégias identificadas, 11 apresentaram potencial de gerar vantagem competitiva.

2
  • JAMIL RAMSI FARKAT DIOGENES
  • CULTURA ORGANIZACIONAL ORIENTADA A QUALIDADE: UM SURVEY NAS CONCESSIONÁRIAS AUTOMOTIVAS BRASILEIRAS CERTIFICADAS COM A ISO 9001

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • JAMERSON VIEGAS QUEIROZ
  • MARCIANO FURUKAVA
  • NILTON CÉSAR LIMA
  • Data: 18-feb-2014


  • Resumen Espectáculo
  • O presente estudo tem como objetivo geral de verificar se a cultura organizacional das concessionárias em estudo são orientadas a qualidade, motivado pelo seguinte problema de pesquisa: existe uma cultura organizacional nas concessionárias em estudo que propicie aplicação máxima das práticas da qualidade sugeridas pela ISO 9001? Para tanto, evidenciou-se uma revisão teórica nos seguintes pontos: Cultura organizacional, Cultura da qualidade, Gestão da qualidade total, Sistema de gestão da qualidade ISO 9001 e a indústria automobilística brasileira, necessários ao embasamento da temática dissertada. Sobre o método, a pesquisa possui natureza aplicada, com abordagem quantitativa, sendo exploratória em relação aos objetivos e bibliográfica, documental e survey em relação aos procedimentos técnicos. O objeto de estudo foram todas as concessionárias automotivas de veículos leves certificadas com ISO 9001 ativas no Brasil. A pesquisa procurou abranger as 80 concessionárias ativas com certificação ISO 9001, conseguindo contribuição de 32 concessionárias. O instrumento de coleta utilizado foi enviado aos gerentes de vendas de veículos novos, formatado em cinco seções: 1) mensagem introdutória à pesquisa, 2) perfil do gestor, 3) identificação dos motivos de implantação e benefícios gerados pela ISO, 4) avaliação dos níveis de adoção das práticas da qualidade e 5) diagnostico da cultura organizacional.  As indagações contidas nas seções 2 e 3 foram estruturadas em múltipla escolha, e nas demais seções foram estruturadas em escala Likert de 5 pontos. Utilizou-se como método estatístico (análise dos dados) a estatística descritiva para representação dos dados em frequência percentual (FP) e nível padrão (NP). Os resultados evidenciados demonstraram que as concessionárias em estudo, em uma análise geral, possuem uma cultura organizacional em níveis de predominância muito alta, apontando “robustez” nas dimensões: “Orientação a resultados” e “Atenção aos detalhes”. E quanto as outras duas dimensões consideradas propicias a qualidade (Inovação e Trabalho em equipe/respeito pelas pessoas), ambas observaram alta predominância, sendo consideradas como dimensões “fortes”. Desta forma é possível concluir, após diagnostico realizado, que a cultura organizacional das concessionárias em estudo são orientadas a qualidade, vide perfil predominante nas quatro dimensões culturais como estimuladoras da qualidade. Com as conclusões citadas, é importante ressaltar a existência de uma cultura da qualidade nas concessionárias, mesmo que em um estágio inicial, fazendo com que as demais organizações que procurem adotar práticas da qualidade procurem construir, desenvolver e consolidar esta cultura, que por sua vez atua como estimuladora a adoção destas práticas em níveis máximos, permitindo a promoção de uma satisfação “irredutível” ao consumidor.

3
  • LUIS FILIPE AZEVEDO DE OLIVEIRA
  • Benchmarking e Regulação do Setor de Distribuição de Energia Elétrica Nacional: Proposta para Avaliação dos Custos Operacionais Eficientes

     

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • DANIEL ALOISE
  • CLAUDIA APARECIDA CAVALHEIRO FRANCISCO
  • JOÃO CARLOS CORREIA BAPTISTA SOARES DE MELLO
  • Data: 24-feb-2014


  • Resumen Espectáculo
  • No Brasil, o agente regulador do setor de energia elétrica é representado pela Agência Nacional de Energia Elétrica. A revisão das tarifas tem sido uma das suas principais atribuições, ao estabelecer uma prática tarifária em um nível compatível com a cobertura dos custos operacionais eficientes e a remuneração adequada dos investimentos realizados pelas distribuidoras. As mudanças nos procedimentos adotados pelo agente regulador para redefinição dos custos eficientes, bem como os diversos estudos encontrados na literatura sobre os procedimentos utilizados na regulação desse segmento denotam o desafio enfrentado sobre qual a melhor estratégia metodológica a ser empregada. Nesse contexto, esta pesquisa tem como objetivo propor um modelo para avaliação de benchmarking, aplicado ao sistema de regulação nacional no estabelecimento dos custos operacionais eficientes das concessionárias de distribuição de energia elétrica.  O modelo é formulado para promover o desenvolvimento do mercado de energia elétrica, associado com políticas governamentais e em benefício da sociedade. Para conduzir esta pesquisa, adota-se uma integração do modelo de Análise Envoltória de Dados (DEA) com a Análise de Fronteira Estocástica (SFA), em um procedimento que estabelece três estágios para corrigir a eficiência em termos dos efeitos exógenos: (i) avaliação por meio de DEA para mensurar as folgas nos custos operacionais das distribuidoras, em que as variáveis exógenas são omitidas; (ii)  as folgas calculadas no primeiro estágio são regredidas sobre um conjunto de variáveis ambientais, por meio de SFA e os custos operacionais são corrigidos para contabilizar o impacto dos efeitos ambientais e o ruído estatístico; e, (iii) reavaliação do desempenho das concessionárias de distribuição de energia elétrica, respaldado pelo uso de DEA. A partir dessa metodologia proposta, foi possível obter-se uma avaliação do desempenho exclusivamente expresso em termos de eficiência de gestão, nos quais são controlados pelos efeitos do meio ambiente operacional e do ruído estatístico.

4
  • MAÍRA MEDEIROS DE ARAÚJO
  • QUALIDADE EM SERVIÇOS E A INFLUÊNCIA DE COMPORTAMENTO ORIENTADO PARA O CONSUMIDOR: um estudo das percepções dos hóspedes em hotéis natalenses

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • HELIO ROBERTO HEKIS
  • MARIANA RODRIGUES DE ALMEIDA
  • ANDRE PEDRO FERNANDES NETO
  • NILDA MARIA DE CLODOALDO PINTO GUERRA LEONE
  • Data: 21-mar-2014
  • Ver Disertación/Tesis  

  • Resumen Espectáculo
  • Atualmente, a qualidade na prestação de serviços aparece como importante elemento diferenciador entre empresas, e deve ser desenvolvida no intuito de gerar vantagem competitiva. O conceito de comportamento servidor envolve aspectos da orientação para o mercado, envolvendo as dimensões de responsabilidade, simplicidade, renúncia, iniciativa, vontade de ajudar, prática do bem e utilidade. A orientação para o consumidor tem efeitos positivos sobre o desempenho de vendas, qualidade percebida, e na construção de relacionamentos comprador-vendedor e satisfação do cliente. Este é um fator essencial para o sucesso em organizações do setor de serviços, especialmente em serviços com alta interação, como a indústria hoteleira. Neste contexto em que a diferenciação na prestação de serviços é uma tendência constante e a cultura orientada a serviços é uma base para o desenvolvimento e entrega de serviços de alta qualidade, este trabalho buscou verificar se a percepção do comportamento servidor afeta a avaliação da qualidade de serviço nos hotéis natalenses. Para tanto, foi aplicado um questionário com 395 pessoas que estavam deixando Natal e que haviam se hospedado em hotéis na cidade. Foram utilizadas as ferramentas estatísticas do teste-T de Student e regressão ordinal. Verificou-se que as expectativas com relação ao comportamento servidor dos funcionários era elevada, e a percepção do desempenho foi aquém do esperado pelos hóspedes. Na averiguação da influência das dimensões do comportamento servidor na percepção da qualidade do serviço, verificou-se que a Responsabilidade, Utilidade e Simplicidade foram mais significativas na predição da qualidade, em detrimento das outras. Essas dimensões explicaram 56,20%, 56,71% e 51,14%, respectivamente, das observações elevadas da qualidade do serviço. 

5
  • LIDIA MELO BATISTA
  • ESTRATÉGIAS ACADÊMICAS NA AVALIAÇÃO DE DESEMPENHO DOS CURSOS DE CIÊNCIAS CONTÁBEIS NO ENADE EM NATAL - RN

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • AFRANIO GALDINO DE ARAUJO
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • ROBINSON LUIS DE SOUZA ALVES
  • Data: 28-mar-2014


  • Resumen Espectáculo
  • O número de instituições de ensino superior no Brasil vem crescendo bastante nos últimos anos. Com isso a preocupação com a qualidade dos cursos ofertados também tem aumentado. Para avaliar essa qualidade do ensino o governo instituiu formas de avaliação e vem aperfeiçoando a cada ano. As instituições, por sua vez, buscam bons resultados nessas avaliações a fim de utilizar como item de vantagem competitiva, uma vez que as notas obtidas por elas chamam atenção de novos clientes. Dessa forma, o presente trabalho buscou analisar as principais estratégias acadêmicas utilizadas na avaliação de desempenho dos cursos de Ciências Contábeis, da região de Natal-RN, no ENADE. Trata-se de uma pesquisa de abordagem qualitativa e quantitativa, e foi aplicado um estudo de caso complementado por um survey. A parte qualitativa foi obtida através de entrevistas semiestruturadas realizadas com os coordenadores dos cursos e a quantitativa foi obtida através da aplicação de um questionário fechado aos alunos aptos a participarem do ENADE no ano de 2012. Foram estudadas todas as instituições em Natal que possuem o curso de Ciências Contábeis, modelo presencial, sendo ao todo 10 (dez) instituições identificadas. Os dados foram analisados por meio da análise de conteúdo (entrevistas) e do software SPSS® 18 (survey). Foram utilizados os métodos de análise fatorial, através da análise de componentes principais, com rotação Varimax e normalização Kaiser. Em relação à análise da importância do ENADE sob a perspectiva dos estudantes, foi utilizado o teste não paramétrico de Mann-Whitney. Como resultados da pesquisa, foi identificado que a satisfação dos discentes com a instituição refletiu nos resultados obtidos por esta, bem como, o momento em que foi iniciada a preparação para o exame também refletiu nas notas recebidas pelas instituições.

6
  • LETICIA BATISTA NATALE
  • A influência da gestão do conhecimento nas companhias brasileiras com melhor governança corporativa: Uma análise nas empresas classificadas pelo Investor Relations Global Rankings


     

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • BRUNO GOMES DE ARAUJO
  • Data: 14-abr-2014


  • Resumen Espectáculo
  • Diante das mudanças do mercado, as empresas passaram a considerar como de muita importância revisar seus modelos de gestão, no intuito de encontrar um sistema que avalie e dê informações confiáveis, por sua vez, a gestão do conhecimento pode ser considerada como de grande valia para uma companhia. A presente Dissertação de Mestrado tem como objetivo geral analisar a influência da gestão do conhecimento nas companhias brasileiras com melhor governança corporativa no Investor Relations Global Rankings.  Para isso, foram reunidos elementos que contemplaram a abordagem pesquisada. Foi realizada uma pesquisa bibliográfica e documental, com a finalidade de reunir os trabalhos e documentos relacionados com esta temática, buscando atualizar os conceitos sobre a gestão do conhecimento, a governança corporativa e o IR Global Rankings, além de ajudar a verificar até que ponto a gestão do conhecimento pode influenciar empresas a possuírem uma melhor governança corporativa. Esta pesquisa classifica-se ainda por ser exploratória descritiva, pois proporciona maiores informações sobre um assunto, com levantamento de dados tipo survey, já que esse método pode ser caracterizado pela obtenção de dados ou informações sobre características, ações ou opiniões, e uma abordagem quantitativa e qualitativa. A pesquisa investigou a temática em seis grandes organizações brasileira classificadas entre as melhores do mundo no quesito governança corporativa, no ano de 2012. A coleta de dados foi feita por pesquisa documental e bibliográfica, através de contato presencial, virtual e via um questionário semi-estruturado enviado por e-mail, gerando as informações necessárias para as análises. Os dados provenientes do questionário, além das analises embasadas pela fundamentação teórica, tiveram dados tabulados com o auxilio do programa estatístico Statistical Package for the Social Sciences (SPSS). Ao final do estudo, foi possível identificar a importância da gestão do conhecimento como recurso para a gestão empresarial, bem como fornecer mais informações sobre essa ferramenta para as empresas pesquisadas, e assim, ajudá-las a formular estratégias para continuarem satisfazendo seus clientes.

7
  • MARCO ANTONIO LEANDRO CABRAL
  •  

     INOVAÇÃO E DESEMPENHO EXPORTADOR: UMA PERSPECTIVA ESTRATÉGICA EM UMA EMPRESA DE ALIMENTOS NO SETOR DE CANDIES NO RIO GRANDE DO NORTE

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • BRUNO GOMES DE ARAUJO
  • Data: 14-abr-2014


  • Resumen Espectáculo
  • A crescente globalização da economia tem se revelado uma grande oportunidade e um importante desafio para as empresas. Para atingir altos níveis de desempenho nas atividades de negócios internacionais, faz-se necessário adotar estratégias que confiram um diferencial competitivo em relação aos concorrentes. Assim, este trabalhou buscou avaliar o impacto de fatores estratégicos e da inovação sobre o desempenho exportador em uma empresa de alimentos no setor de candies no Rio Grande do Norte, a partir dos fundamentos teóricos e empíricos discutidos pelos estudiosos da área. A pesquisa tem caráter descritivo com métodos qualitativos e quantitativos, quanto ao planejamento da pesquisa optou-se pela pesquisa bibliográfica e pelo estudo de caso, na forma de levantamento apoiado por questionário, e procurou-se testar o modelo e identificar fatores positivamente correlacionados com desempenho nas atividades de exportação da empresa objeto de estudo. As inovações implementadas foram avaliadas, confrontadas com as estratégias de internacionalização adotadas pela empresa. Através de uma matriz importância desempenho pudemos observar vários fatores e sua importância no caseestudado. Para análise qualitativa utilizamos a matriz importância desempenho, onde pudemos sugerir melhorias nas estratégias adotados pela empresa estudada. Para a análise quantitativa, o uso do survey mostrou a correlação entre os fatores pesquisados através da análise de variância (ANOVA) que é um teste paramétrico usado para verificar se existe uma diferença significativa entre as médias e se os fatores estão influenciando na variável resposta. Dessa forma, esta técnica estatística permite que vários grupos sejam comparados. A análise das estratégias e da iniciativas de inovação na empresa estudada indicam que há uma correlação entre elas e a importância dessa interação para o seu desempenho exportador.

8
  • ISABELA XAVIER BARBALHO BEZERRA
  • DESENVOLVIMENTO DE UM SISTEMA DE INDICADORES DE DESEMPENHO PARA EMPREENDIMENTOS EM CONSTRUÇÃO CIVIL, UTILIZANDO A ABORDAGEM MACROERGONÔMICA

  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • MARIA CHRISTINE WERBA SALDANHA
  • MARIO CESAR RODRIGUEZ VIDAL
  • Data: 20-may-2014


  • Resumen Espectáculo
  • Esta dissertação apresenta o processo de validação do Sistema de Indicadores de Desempenho para Empreendimentos em Construção Civil – SIDECC. O objetivo foi desenvolver um sistema de indicadores de desempenho, a partir da abordagem macroergonômica, considerando critérios de utilidade, praticabilidade e aplicabilidade e o conceito de melhoria contínua na indústria de construção civil. O processo de validação do SIDECC consistiu de três modelagens distintas. A Modelagem I correspondeu ao desenvolvimento e validação teórica de um sistema de indicadores. A Modelagem II diz respeito ao desenvolvimento e validação multiprofissional do sistema de indicadores. Para esta modelagem, utilizou-se a Matriz de  Utilização e Importância e a Análise Multivariada. A Modelagem III correspondeu à validação situada, que consistiu de um estudo de caso em uma obra da construção de edifícios, onde foram aplicados e analisados os resultados da Modelagem II. Este trabalho teve como resultado o desenvolvimento de uma metodologia aplicada e testada para a construção de um sistema integrado de indicadores de desempenho, envolvendo os aspectos de  produção, qualidade, sustentabilidade ambiental, saúde e segurança do trabalho. Infere-se que o SIDECC pode ser aplicado, integralmente ou parcialmente, nas empresas de construção civil como um todo, bem como nas empresas de outros setores econômicos.

9
  • INEUDA MARIA ALVES FERREIRA LIMA
  • UMA ABORDAGEM ERGONÔMICA PARA ANÁLISE DA QUALIDADE DO PESCADO, DESDE SUA CAPTURA AO SEU DESEMBARQUE NA PRAIA, RESULTANTE DA ATIVIDADE DOS JANGADEIROS DE PONTA NEGRA - NATAL/RN.

  • Líder : MARIA CHRISTINE WERBA SALDANHA
  • MIEMBROS DE LA BANCA :
  • MARIA CHRISTINE WERBA SALDANHA
  • RICARDO JOSE MATOS DE CARVALHO
  • RODRIGO ANTONIO PONCE DE LEON FERREIRA DE CARVALHO
  • MARIO CESAR RODRIGUEZ VIDAL
  • Data: 21-may-2014


  • Resumen Espectáculo
  • A atividade de pesca artesanal, a qual envolve fatores de ordem histórico-culturais, ambientais, sociais, políticos, econômicos, dentre outros, apresenta-se atualmente como importante fonte de renda, geração de trabalho e alimento, além de estar contribuindo para a permanência do homem no seu local de origem. Entretanto, seu produto, o pescado, considerado um dos alimentos mais perecíveis, necessita de um manejo e conservação adequada desde a captura até a sua comercialização para retardar o processo de deterioração. Desse modo, esta dissertação tem o objetivo de estudar o efeito das práticas de manipulação na qualidade do pescado, desde a captura ao seu desembarque na praia, resultante da atividade dos jangadeiros de Ponta Negra – Natal/RN com o intuito de analisar a qualidade do pescado e propor recomendações para a sua manipulação adequada e possíveis soluções a fim de agregar valor ao produto, por meio da melhoria da qualidade e Boas Práticas de Manipulação. Para tanto, utilizou-se a metodologia baseada na Análise Ergonômica do Trabalho por meio de técnicas observacionais e interacionais com o grupo de foco, os jangadeiros, para compreender a atividade jangadeira e avaliou-se o frescor e qualidade do pescado mediante análise sensorial e parâmetros microbiológicos e físico-químicos existentes na legislação Portaria nº 185, de 13 de Maio de 1997 e o RIISPOA – alterado em 01 de dezembro de 2007 e  a RDC Nº 12, de 2 de janeiro de 2001. De acordo com os resultados obtidos em análises laboratoriais, pode ser constatada, a qualidade aceitável do pescado conforme os parâmetros existentes nas normas e regulamentações vigentes, não obtendo deterioração significativa decorrente da má manipulação e conservação inadequada do mesmo.

10
  • LARISSA FARIAS ALMEIDA
  • EXPERIMENTAÇÃO COMO UM ESTÍMULO PARA PROMOVER A INOVAÇÃO EM UMA INDÚSTRIA ALIMENTÍCIA

  • Líder : CARLA ALMEIDA VIVACQUA
  • MIEMBROS DE LA BANCA :
  • CARLA ALMEIDA VIVACQUA
  • MARIANA RODRIGUES DE ALMEIDA
  • ANDRE LUIS SANTOS DE PINHO
  • LINDA LEE HO
  • Data: 06-jun-2014


  • Resumen Espectáculo
  • A concepção de novos produtos, ou a melhoria dos já existentes, bem como a concepção e desenvolvimento de processos de fabricação mais eficientes e confiáveis, são atividades cruciais na maioria das organizações industriais. Gestores industriais que organizam a inovação e estabelecem metas, projeções e mecanismos de avaliação de eficiência e produtividade, buscam coordenar o avanço tecnológico no sentido de retirar seu aspecto de indeterminação e imprevisibilidade. Neste sentido, há muitas ferramentas estatísticas que auxiliam nesse processo, dentre elas o Planejamento e Análise de Experimentos (Design of Experiments - DoE), que auxilia na determinação dos principais fatores que afetam diretamente no desenvolvimento do produto ou no processo produtivo. O objetivo desta dissertação é aplicar técnicas de planejamento e análise de experimentos, a fim de promover a inovação de produtos ou processos em uma fábrica do setor alimentício. Para atingir a finalidade proposta nesta pesquisa, fez-se inicialmente uma revisão de literatura abordando a inovação tecnológica e o planejamento e análise de experimentos. Os procedimentos metodológicos aplicados se desenvolveram a partir de uma pesquisa aplicada com base nas discussões teóricas realizadas e quanto à forma de abordagem do problema, a pesquisa foi classificada como quantitativa. Em relação aos objetivos propostos, foi apresentada uma aplicação com as técnicas de planejamento Fatorial Fracionado 2k-p em um processo de obtenção de coco ralado. Baseando-se nessas informações, a proposta metodológica seguiu as seguintes etapas: a) Mapeamento do processo, a fim de identificar oportunidades de melhoria; c) Planejamento e execução dos experimentos; por fim, e) Interpretação e apresentação dos resultados. Com essa pesquisa experimental identificou-se o fator mais importante do processo: Tipo de matéria prima. A inovação gerada foi do tipo inovação de processo, tendo como ferramenta para auxílio, o planejamento e a análise de experimentos, com foco principal na melhoria da eficiência e da produtividade, reduzindo perdas desnecessárias no processo.

11
  • FERNAN MARTINS VIDAL FERNANDES IRBER
  • Política Orientada ao Transporte Urbano de Baixo Carbono: Avaliação Multicriterial de

    Estratégias para Natal, Brasil

  • Líder : ENILSON MEDEIROS DOS SANTOS
  • MIEMBROS DE LA BANCA :
  • ENILSON MEDEIROS DOS SANTOS
  • LEONARDO HERSZON MEIRA
  • LUCIANO FERREIRA
  • Data: 08-sep-2014


  • Resumen Espectáculo
  • A intensificação das emissões de dióxido de carbono na atmosfera trouxe consigo uma das

    grandes preocupações do século XXI: as mudanças climáticas. O transporte, segundo maior

    emissor, é um elemento chave na busca pela minimização dos efeitos ocasionados pelo

    aquecimento global. Entretanto, o paradigma da mobilidade urbana sustentável é, para

    os planejadores urbanos, um desafio: o de atender aos anseios da população em termos

    de deslocamento, acessibilidade e custo, ao mesmo tempo em que se procura diminuir o

    impacto ambiental causado pelo setor. A alternativa dos pesquisadores no enfrentamento

    desse desafio é a proposição de estratégias de transporte de baixo carbono. Uma revisão

    bibliográfica do tema identificou oito estratégias mais utilizadas: Controle de Uso do Solo,

    Transporte Orientado à Demanda (TOD), Tarifação Veicular, Transporte Público, Controle de

    Tráfego, Veículos de Baixo Carbono, Tarifação Urbana, e Educação Ecoveicular. Considerando

    tais estratégias de minimização das emissões de gás carbônico no transporte urbano, o

    presente trabalho teve como objetivo identificar quais delas, com um menor impacto negativo

    na mobilidade, são mais suscetíveis de implantação na cidade de Natal (Brasil). O trabalho

    recorreu à análise de políticos, técnicos especialistas e pesquisadores da área, utilizando o

    Processo de Hierarquização Analítica (Analytic Hierarchy Process – AHP) como ferramenta de

    apoio à decisão. Os critérios de análise utilizados no método foram aspectos técnico, legal,

    político, financeiro e de gestão. Foi utilizado questionário eletrônico para a coleta de dados e

    planilha eletrônica para seu tratamento. Em relação à hierarquização das estratégias, objeto

    principal deste estudo, os entrevistados deram prioridade ao Transporte Público, seguido de

    Controle do Uso do Solo, Transporte Orientado à Demanda, Controle de Tráfego, Educação

    Ecoveicular, Veículos de Baixo Carbono, Tarifação Urbana e Tarifação Veicular. Em relação

    aos aspectos considerados, os resultados apontam como mais importantes para o processo

    decisório os aspectos políticos e de gestão, e em menor grau de relevância, os aspectos legais,

    técnicos e financeiros.

12
  • LUCAS MARTORELLI GONDIM LUZ
  • Uma aplicação do método fuzzy-electre-topsis para seleção de serviços de computação em nuvem.

  • Líder : LUCIANO FERREIRA
  • MIEMBROS DE LA BANCA :
  • LUCIANO FERREIRA
  • CARLOS EDUARDO DA SILVA
  • FRANCISCO DANTAS DE MEDEIROS NETO
  • Data: 15-sep-2014


  • Resumen Espectáculo
  • Este trabalho apresenta uma abordagem multicritério híbrida Fuzzy-TOPSIS-ELECTRE para o problema de seleção de Infraestrutura de Serviços de Computação em Nuvem (IaaS Cloud Computing). A pesquisa foi de caráter exploratório, utilizando de um Estudo de Caso, baseado nas exigências reais de profissionais da área de Computação em Nuvem. A obtenção dos resultados foi feita a partir da condução de Experimento alinhado ao Estudo de Caso, utilizando o perfil distinto de três decisores, para tal, utilizou-se o método Fuzzy-TOPSIS e Fuzzy-ELECTRE-TOPSIS para obtenção destes resultados e comparação entre eles. A solução contempla a Teoria dos conjuntos Fuzzy, para assim poder suportar informações de caráter impreciso ou subjetivo, facilitando assim a interpretação do julgamento do decisor no processo de tomada de decisão. Os resultados obtidos mostram que ambos os métodos foram capaz de classificar as alternativas existentes no problema da maneira esperada, porém o método Fuzzy-ELECTRE-TOPSIS foi capaz de atenuar o caráter compensatório existente no método Fuzzy-TOPSIS, resultando na ordenação diferenciada das alternativas existentes no problema de decisão. A atenuação do caráter compensatório destacou-se de maneira positiva dentro do problema abordado, pois valorizou alternativas mais balanceadas que o método Fuzzy-TOPSIS, um fator que foi comprovado como importante na validação do estudo, visto que para composição de um mix de serviço as alternativas mais balanceadas constituem um mix mais consistente ao se trabalhar com restrições.

13
  • DANIEL CARVALHO SOARES
  • ANÁLISE DO PROCESSO DE AVALIAÇÃO DE DESEMPENHO AMBIENTAL FACE AS DIRETRIZES DA ISO 14031: UM ESTUDO DE CASO

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • REIDSON PEREIRA GOUVINHAS
  • RÉGIA LÚCIA LOPES
  • Data: 22-sep-2014


  • Resumen Espectáculo
  • Esta dissertação tem como objetivo analisar o processo de avaliação de desempenho ambiental em uma organização do setor de edificações da construção civil, tomando como base as diretrizes da NBR ISO 14031 que fornece orientações para implementação deste processo na gestão interna organizacional. A pesquisa teórica abordou conceitos e histórico da gestão ambiental nas organizações, desde o surgimento dos primeiros modelos até o fortalecimento da gestão ambiental através da padronização do Sistema de Gestão Ambiental por meio da publicação da ISO 14001. Aborda também a avaliação de desempenho ambiental, a NBR ISO 14031 (conceitos, tipos de indicadores de avaliação de desempenho ambiental, processo de elaboração desses indicadores, utilização e avaliação pela alta-administração). A pesquisa possui natureza aplicada, com objetivos exploratórios e descritivos, de abordagem qualitativa do tipo estudo de caso. A coleta de dados se dará através de questionário, entrevista e análise documental. Espera-se com este trabalho, conhecer os elementos que a organização leva em consideração para a elaboração e escolha de indicadores, identificar quais as partes interessadas contribuem neste processo, conhecer quais as fontes que a organização considera para estabelecer a definição de suas metas de desempenho ambiental, conhecer como são organizados os diferentes tipos de indicadores ambientais, conhecer como os resultados da avaliação de desempenho ambiental são tratados no dia à dia organizacional, considerando  se há interferência na tomada de decisões, se há comunicação com as partes interessadas, se há e como ocorre a avaliação periódica do desempenho ambiental. Espera-se ainda, identificar oportunidades de melhoria para a organização em estudo.

14
  • SANDINAILTON RALISON AURELIANO CIRINO
  • GESTÃO DO SISTEMA DE PRODUÇÃO E PRÁTICAS ENXUTAS ADOTADAS NAS INDÚSTRIAS PARAIBANAS: UM ESTUDO MULTICASO.

  • Líder : FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • MIEMBROS DE LA BANCA :
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • LARISSA ELAINE DANTAS DE ARAUJO
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 13-oct-2014


  • Resumen Espectáculo
  • A evolução das práticas e estratégias de gestão da manufatura, no decorrer dos anos, tem feito muitas empresas readaptarem seus sistemas produtivos com o intuito de elevar o seu desempenho operacional e se tornarem mais competitivas. Entretanto, na maioria das vezes essas mudanças são realizadas de modo heterogêneo, o que acaba deixando o sistema produtivo sem um objetivo definido, o que pode acabar prejudicando as estratégias gerencias da organização como um todo. Assim, algumas empresas buscam utilizar práticas produtivas bem sucedidas utilizadas por outras empresas, acreditando que conseguirão também reproduzir os mesmos resultados. Um sistema produtivo eficiente deve ser plenamente planejado e adequado aos objetivos estratégicos da organização. Por assim entender, esse trabalho tem como objetivo identificar a o perfil da gestão da manufatura adotadas por indústrias paraibanas, bem como identificar as práticas enxutas por elas utilizadas. Para tal fim, foi realizada uma pesquisa qualitativa, utilizando-se como base metodológica o estudo multicaso. Foram feitas observações diretas, entrevistas e aplicados questionários semiestruturado com os responsáveis pelo setor de produção das empresas participantes. Como resultado, foi possível identificar o tipo de gestão do sistema de manufatura adotado pelas empresas. Foi detectado que a Empresa A utiliza um sistema de Manufatura em Massa Atual, com foco em produtividade e baixo custo; e a Empresa B está utilizando o sistema de Manufatura Enxuta com foco em qualidade e diversidade. Nas duas organizações foi possível perceber a aplicação de práticas enxutas, na qual a Empresa A, que não utiliza a Manufatura Enxuta, possuía práticas enxutas em nível extremamente maduro de utilização.

15
  • SAMIRA YUSEF ARAUJO DE FALANI
  • PROSPECÇÃO TECNOLÓGICA PARA GERAÇÃO DE ENERGIA EÓLICA

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • CLOVIS BOSCO MENDONCA OLIVEIRA
  • ELBIA APARECIDA SILVA GANNOUM
  • Data: 24-oct-2014


  • Resumen Espectáculo
  • A aceleração das mudanças tecnológicas e o processo de globalização têm intensificado a competitividade e a necessidade de novos produtos (bens e serviços), resultando na crescente preocupação das organizações no desenvolvimento de avanços tecnológicos, econômicos e sociais. O presente trabalho objetiva apresentar um panorama global do desenvolvimento das tecnologias relacionadas à energia eólica e projetar suas tendências. Para conduzir esta pesquisa, faz-se (i) a revisão bibliográfica sobre inovação tecnológica, métodos de prospecção tecnológica e fundamentos da energia eólica; (ii) a análise de patentes, apresentando o panorama atual da tecnologia estudada, por meio da busca de informações em bancos de patentes; e (iii) a elaboração do mapa da evolução tecnológica dos aerogeradores e construção da tendência futura a partir de informações da literatura e notícias do setor estudado. A etapa (ii) permitiu o estudo de 25.644 patentes entre os anos 2003 a 2012, no qual os EUA e China lideram o ranking de depositantes e a empresa americana General Electric e a japonesa Mitsubishi apresentam-se como os maiores detentores da tecnologia eólica. A etapa (iii) analisou e identificou que a maioria das inovações apresentadas na evolução tecnológica da energia eólica são inovações incrementais de produto para o mercado. A proposta de tendências futuras mostra que os aerogeradores do futuro tendem a ser de eixo vertical, síncrono, com a nacele mais alta que 194m e de diâmetro do rotor superior a 164m, possuindo geração superior a 7,5MW. Os materiais utilizados nas pás serão novos materiais com características de baixa densidade e alta resistência. As torres estão com tendência híbrida de materiais, aliando o aço ao concreto. Essa dissertação busca cobrir a lacuna existente na academia sobre a utilização de técnicas de prospecção tecnológica para o setor de energia eólica, por meio do reconhecimento de que utilizar-se da análise de patentes, análise de artigos científicos e notícias da área, proporcionam conhecimento sobre o setor e que influencia na qualidade das decisões de investimento em P&D e, consequentemente, a melhora da eficiência e eficácia da geração de energia eólica.

16
  • LÍVIA JULIANA SILVA SOLINO DE SOUZA
  • FAST-FASHION: MODELO CONCEITUAL E APLICAÇÃO NO SISTEMA PRODUTIVO DE ARTESANATO

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIANA RODRIGUES DE ALMEIDA
  • DANIEL CAPALDO AMARAL
  • Data: 27-oct-2014


  • Resumen Espectáculo
  • O fast-fashion (FF) une a estratégia produtiva do quick-response com a utilização de recursos avançados para o design de produtos, além de apresentar flexibilidade em todos os elos da cadeia de suprimentos para atender a gostos frequentemente mutáveis, e apresentar um produto com tendências atuais tão rápida e eficazmente quanto for possível. O FF, que surgiu e se desenvolveu na indústria de confecção, está cada vez sendo mais adotado em outros setores industriais, como é o caso da indústria de informática e de aparelhos de telefonia, pois estes setores têm como característica comum o tipo de produto, caracterizado como produto de moda. O objetivo desta dissertação é entender o modelo fast-fashion e propor sua aplicação em comunidades de artesãs. Para tal, foi elaborado um modelo conceitual de uma organização FF, e em seguida feito o diagnóstico do objeto de pesquisa - composto por duas comunidades de artesanato situadas nos municípios de Vera Cruz e São Gonçalo do Amarante - RN– através de entrevistas feitas durante visitas às comunidades, finalizando com a proposta de um modelo fast-fashion customizado para comunidades de artesãs. O método de pesquisa se caracteriza de acordo com o objetivo como descritivo, conforme o procedimento técnico como estudo de casos, e segundo sua abordagem como qualitativo. Definiu-se que o modelo conceitual de uma organização fast-fashion se subdivide em quatro dimensões: Cultura; Processo; Informação; e Medição de desempenho. E, após pesquisa de campo, conclui-se que para que uma organização possa utilizar os parâmetros do FF é necessário ter abertura para se adaptar às mudanças constantes. Acredita-se que a comunidade de artesãs de Vera Cruz, por ter uma formação mais heterogênea, seja capaz de utilizar uma abordagemfast-fashion. Enquanto que na comunidade de artesãs de Massaranduba não seja possível aplicar os preceitos do FF uma vez que o perfil das integrantes torna esta comunidade menos aberta à mudanças.

17
  • DAIANE ALVES DOS SANTOS
  • AVALIAÇÃO DA QUALIDADE DE ENSINO SUPERIOR DE INSTITUIÇÕES PRIVADAS

  • Líder : JAMERSON VIEGAS QUEIROZ
  • MIEMBROS DE LA BANCA :
  • JAMERSON VIEGAS QUEIROZ
  • MARIANA RODRIGUES DE ALMEIDA
  • MARCIANO FURUKAVA
  • NILDA MARIA DE CLODOALDO PINTO GUERRA LEONE
  • Data: 27-oct-2014


  • Resumen Espectáculo
  • As Instituições de Ensino Superior Privadas estão inseridas em um mercado no qual a competitividade é um fator determinante para a permanência. Para manterem-se competitivas, as IES precisam ter estratégias claras, sobretudo, para atender aos seus principais clientes, os alunos, no que se refere às suas expectativas quanto à qualidade da IES. O presente estudo tem como objetivo geral avaliar as instituições de ensino superior privadas da cidade do Natal/RN, quanto às estratégias adotadas para permanecerem no mercado, tendo como base a percepção de qualidade dos discentes. Para conduzir esta pesquisa, desenvolveu-se em duas IES privadas da cidade do Natal, por meio da aplicação de um survey exploratório para a coleta de dados com o uso do instrumento do questionário para ser aplicado nos discentes, sendo direcionado aos alunos do último ano dos cursos de Administração, Ciências Contábeis e Direito. Esse instrumento de pesquisa aborda aspectos relevantes para mapear as dimensões: (1) ensino, caracteriza as perspectivas relacionadas aos métodos e instrumentos de ensino; (2) professores, especifica os atributos de qualidade relacionados aos professores; (3) estrutura física, descreve o ambiente das IES; (4) serviços, avalia os processos que atribuem qualidade às IES; e, (5) intangíveis, relaciona os aspectos cotidianos com a satisfação dos estudantes. Os resultados foram analisados por meio de técnicas de estatística descritiva com o uso da ferramenta Statistical Package for the Social Sciences (SPSS). A primeira etapa dos resultados caracteriza a análise descritiva da amostra geral e por IES e curso, além de uma construir a análise univariada das IES e a análise bivariada que apresenta a correlação dos fatores por meio do coeficiente de Spearman. Os resultados da análise foram utilizados para compor a matriz de importância versus desempenho e também comparar com os índices do Ministério de Educação e Cultura (MEC). Por fim, essas comparações possibilitaram a identificação dos fatores mais importantes para a qualidade das IES e o nível de desempenho das instituições no desenvolvimento de cada um dos atributos das dimensões de qualidade.

18
  • MICHELLE LUISE SOARES DA SILVA
  • PROCESSO DE PRÉ-INCUBAÇÃO DE EMPRESAS DE BASE TECNOLÓGICA.

  • Líder : MARIO ORESTES AGUIRRE GONZALEZ
  • MIEMBROS DE LA BANCA :
  • LARISSA ELAINE DANTAS DE ARAUJO
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • Data: 03-nov-2014


  • Resumen Espectáculo
  • Esta dissertação é o resultado de uma pesquisa que teve por objetivo propor um processo de pré-incubação para Empresas de Base Tecnológica – EBTs no âmbito acadêmico. A pesquisa centrou-se na revisão bibliográfica sobre os temas: Incubadoras de empresas, processo de incubação e técnicas/métodos/ferramentas de apoio à fase de pré-incubação, proporcionando quatro estudos  de casos em empresas incubadas. O estudo avalia a existência da pré incubação nas empresas localizadas na Incubadora Tecnológica Natal Central – ITNC – e na incubadora inova-metrópole.  O método de pesquisa utilizado neste estudo foi a abordagem qualitativa, tendo como procedimento a pesquisa de campo, por entender a necessidade de se aprofundar os conhecimentos sobre a utilização de técnicas de planejamento para a criação de EBT's na fase de pré-incubação. Como resultado, foi observado que a maioria das empresas passam pela fase de pré-incubação de maneira informal. Dessa maneira, pôde-se propor um modelo de processo de pré-incubação alicerçado em 04 fases: Descoberta do negócio, busca de informações, modelo do negócio e concepção do negócio, onde cada fase possui atividades, ferramentas/técnicas de apoio e objetivos definidos. Como contribuição, este estudo apresenta uma ferramenta de gestão que possibilita uma maior eficácia e eficiência na geração de novas EBT's inseridas no ambiente acadêmico.

19
  • RAFAEL BESERRA NELSON
  • Estratégias Ambientais como Fonte de Competitividade: um estudo de caso no setor petroquímico.

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • HELIO ROBERTO HEKIS
  • GISELE CRISTINA SENA DA SILVA PINHO
  • Data: 05-dic-2014


  • Resumen Espectáculo
  • A questão ambiental está cada vez mais em pauta, seja na vida cotidiana ou no ambiente de trabalho. Neste último tornou-se necessária uma visão empresarial voltada para a adoção de abordagens ambientais, visando a manutenção da sustentabilidade, pois o que antes era diferencial está passando a ser característica essencial das organizações. Todavia, a adoção dessas abordagens ambientais ocorre de modo pontual nas organizações, não havendo, na maioria das vezes, comprometimento estratégico das organizações na implementação das mesmas. Para que essas abordagens passem a ser utilizadas como estratégias ambientais, se faz necessário demonstrar a influência dessas abordagens na competitividade das empresas. Esse trabalho tem o objetivo de avaliar o impacto quantitativo das estratégias ambientais na competitividade de uma empresa do setor petroquímico. A partir dessa mensuração torna-se possível demonstrar a contribuição efetiva das estratégias ambientais para a competitividade, incentivando o uso dessas estratégias e disseminando o paradigma da sustentabilidade. Este trabalho consiste num estudo de caso, com abordagem quanti e qualitativa, e desenvolveu-se por meio de questionário aplicado aos tomadores de decisão da empresa. A análise estatística dos dados coletados permitiu identificar a estratégia ambiental que mais influencia na competitividade da empresa. O estudo também revelou as estratégias mais importantes para cada um dos fatores competitivos: de fornecimento, financeiros, mercadológicos, e de processos internos. O presente trabalho possibilitou a mensuração real da influência das estratégias ambientais na competitividade de uma organização, classificando essas estratégias ambientais e fornecendo dados concretos para a utilização dessas estratégias na tomada de decisão da empresa.

20
  • MARIANNA CRUZ CAMPOS PONTAROLO
  • AVALIAÇÃO DA EFICIÊNCIA DINÂMICA NA SAÚDE: UM ESTUDO NOS HOSPITAIS DO SISTEMA ÚNICO NO RIO GRANDE DO NORTE

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • MARIANA RODRIGUES DE ALMEIDA
  • DANIEL ALOISE
  • MARIA DA CONCEIÇÃO ANDRADE SILVA PORTELA
  • Data: 15-dic-2014


  • Resumen Espectáculo
  • O presente trabalho tem como objetivo propor um modelo para avaliação da eficiência dinâmica, aplicado aos hospitais gerais do Sistema Único de Saúde do Estado do Rio Grande do Norte, para promover uma melhoria na taxa de atendimento para população e na gestão de recursos (humano, material e capital) nestes hospitais. Este propósito justifica-se pela situação atual da saúde brasileira definida por um contexto de alto número de redução de leitos ao longo dos anos; alto número de mortes; salas inapropriadas para intervenções ambulatoriais e cirúrgicas; leitos indisponíveis por inexistência/falta de manutenção de equipamentos básicos, e uma elevada defasagem no número de profissionais de saúde na rede hospitalar. Além disso, há uma forte dependência de financiamento para os altos custos operacionais, incapazes de gerar um padrão de qualidade aceitável. O método de pesquisa foi predominantemente exploratório, com aplicação da Análise Envoltória de Dados com modelagem dinâmica (Dynamic Data Envelopment Analysis - DDEA) para determinar a eficiência das unidades organizacionais no período entre os anos de 2011 a 2013, por meio de cortes transversais. Para a condução desta pesquisa, foram consideradas unidades hospitalares gerais (39) administradas diretamente por órgãos da saúde, o que representam aproximadamente 80% dos hospitais públicos gerais do Rio Grande do Norte. Com o uso desta metodologia, os resultados apontaram os hospitais com melhor desempenho no período analisado, contribuindo para a tomada de decisão gerencial e o planejamento eficiente das ações de saúde pública no Estado. A implementação da análise dinâmica alcançou o seu principal objetivo, ao apresentar resultados mais discriminatórios em relação ao modelo clássico de DEA e também permitir a análise dos impactos na produtividade dos hospitais no período observado.

2013
Disertaciones
1
  • ISRAEL BARBOSA GARCIA
  •  UMA FERRAMENTA DE ANÁLISE DE ROBUSTEZ PARA A MELHORIA DA QUALIDADE DE SISTEMAS DE SOFTWARE

  • Líder : NELIO ALESSANDRO AZEVEDO CACHO
  • MIEMBROS DE LA BANCA :
  • NELIO ALESSANDRO AZEVEDO CACHO
  • LUCIANO FERREIRA
  • GILBERT AZEVEDO DA SILVA
  • Data: 31-ene-2013


  • Resumen Espectáculo
  • Um produto de software é considerado confiável quando ele consegue entregar suas funcionalidades da forma como elas foram definidas. Robustez é um sub-atributo de confiabilidade e diz respeito à capacidade do software em reagir especificamente a defeitos externos. Os mecanismos de tratamento de exceções deveriam garantir a robustez dos sistemas. Entretanto, na prática é dificil atingir tal objetivo, seja por mau uso dos modelos existentes, seja pela deficiência dos próprios modelos. Além disso, percebe-se que os desenvolvedores que tratam as exceções de maneira adequada acabam tendo problemas sérios de produtividade, ao passo que o seu negligenciamento embora seja mais produtivo, tende a gerar sistemas menos confiáveis e com subseqüente aumento do custo de pós-produção. Alguns desastres reais tiveram relação direta com o negligenciamento do tratamento de exceções, por exemplo: o caso do foguete europeu Ariane 5 que se auto-destruiu logo após o lançamento, e do sistema do radar brasileiro X-4000 que foi indicado como uma das causas do acidente aéreo do vôo GOL 1907 em 2006. Nesse contexto, este trabalho apresenta a ferramenta de análise estática do fluxo excepcional eFlowMining, focada na melhoria da robustez de aplicações .NET. Ela permite que o desenvolvedor: visualize métricas coletadas sobre o comportamento excepcional; analise o fluxo excepcional através de uma representação gráfica em forma de árvore; identifique possíveis bugs entre diferentes versões da mesma aplicação; e localize de forma rápida os tipos de exceções lançadas e seus respectivos tratadores. Todas as informações coletadas são armazenadas em bancos de dados a fim de possibilitar consultas e comparações das análises realizadas. A avaliação da ferramenta foi dividida em duas fases. A primeira teve o objetivo de mostrar os benefícios práticos providos pelo conjunto de métricas, através da execução da ferramenta em cinco aplicações .NET de diferentes linguagens. A segunda irá avaliar se a ferramenta ajuda os desenvolvedores a identificar possíveis falhas entre diferentes versões do mesmo sistema de software. 

2
  • JOSE ANDRE DIOGO NETO
  • A EFICÁCIA NA EXECUÇÃO DO PLANEJAMENTO ESTRATÉGICO NO PODER JUDICIÁRIO DO RIO GRANDE DO NORTE


  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • JOSE ALFREDO FERREIRA COSTA
  • MARIANA RODRIGUES DE ALMEIDA
  • IZANGELA MARCULINO DE ANDRADE
  • Data: 27-feb-2013


  • Resumen Espectáculo
  • Esta dissertação traz uma análise do atual planejamento estratégico do Poder Judiciário do Rio Grande do Norte dando ênfase à avaliação dos indicadores estratégicos verificando a eficácia na execução, a partir da implantação do Balance Scorecard como ferramenta de avaliação de desempenho da gestão estratégica. A pesquisa apresentar o mapa estratégico e os índices de avaliação de desempenho estratégico verificando a eficácia. Após análise bibliográfica e documental, é tomada a mensuração dos indicadores que são tratados do ponto de vista de uma pesquisa exploratória e descritiva no planejamento estratégico utilizado pelo Poder Judiciário Potiguar. Os dados foram analisados quantitativamente e qualitativamente utilizando-se de técnicas da estatística descritiva para avaliação dos dados comparando-os entre os Poderes Judiciários dos Estados Brasileiros. Com relação à coleta de dados utilizaram-se os indicadores de desempenho extraídos dos dados da Justiça em Números fornecido pelo CNJ no período 2004 a 2011, e as informações pesquisadas no Setor de Planejamento Estratégico do TJ/RN. Os principais resultados deste estudo são os seguintes: Aquisição da  visão  sobre  em que nível se  encontra  o planejamento estratégico do Poder Judiciário do Rio Grande do Norte  e a evolução dos seus indicadores desempenho comparando-os com os Estados do RS, CE, SE e com o Poder Judiciário Nacional.

     

     

3
  • VICTOR MARQUES DE ARAUJO SILVA
  • A Gestão de Empreendimentos da Agricultura Familiar e os Impactos para a Sustentabilidade: um estudo de caso com a rede Xiquexique

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • MARIO ORESTES AGUIRRE GONZALEZ
  • THIAGO FERREIRA DIAS
  • Data: 04-mar-2013


  • Resumen Espectáculo
  • O termo Desenvolvimento Sustentável como o conhecemos hoje foi utilizado pela primeira vez pela ONU em 1988, quando da criação da Comissão Mundial Sobre o Meio Ambiente e o Desenvolvimento - CMMAD, preocupada com as reduções alarmantes dos recursos naturais e com a poluição desenfreada produzida pelo homem. Possibilitar ao homem produzir os bens necessários para sua vida sem esgotar os recursos necessários a vida dos outros animais e dos seus descendentes, considerando sustentabilidade ambiental, econômica e sociopolítica, preservando Gaia para uma vida duradoura, este é o conceito de Desenvolvimento Sustentável aplicado neste projeto, segundo orientações dadas pelo Relatório de Brundtland em 1988. No Brasil, as preocupações com o meio ambiente e o desenvolvimento sustentável surgiram mais tarde que as discussões internacionais. Apesar disso, no país temos já em 1981, a Política Nacional do Meio Ambiente – PNMA, que definiu não existirem mais danos ambientais tolerados. Em 1988, a constituição federal declara que todos têm direito ao meio ambiente ecologicamente equilibrado, por mais utópico que isso possa parecer abre um espaço para o incremento de toda uma política ambiental, uma preocupação com a sustentabilidade e promove o debate sobre o tema. As políticas governamentais vêm se manifestando no sentido de promover o crescimento da modalidade de agricultura familiar, ou seja, de tornar a atividade competitiva. Porém, apresenta-se um novo paradigma para o desenvolvimento, um modelo fundamentado nos princípios especificados no capítulo 14 da Agenda 21, que propõe a “promoção do desenvolvimento rural e agrícola sustentável”. 

4
  • FLAVIA APARECIDA BARBOSA PEREIRA
  • PRÁTICAS PEDAGÓGICAS DAS ESCOLAS DE ENSINO MÉDIO QUE CONTRIBUEM NA ESCOLHA DO ALUNO PELO CURSO DE ENGENHARIA DE PRODUÇÃO DA UFRN

  • Líder : HELIO ROBERTO HEKIS
  • MIEMBROS DE LA BANCA :
  • HELIO ROBERTO HEKIS
  • JOSE ALFREDO FERREIRA COSTA
  • LUIS ROBERTO ROSSI DEL CARRATORE
  • MARISON LUIZ SOARES
  • Data: 27-mar-2013


  • Resumen Espectáculo
  • Esta dissertação teve como objetivo geral investigar e descrever as metodologias utilizadas pelas escolas de ensino médio que contribuem com a escolha do aluno pelo curso de Engenharia de Produção da Universidade Federal do Rio Grande do Norte. Foram identificadas as práticas pedagógicas das escolas que contribuem/auxiliam o aluno do ensino médio na escolha da carreira. O objeto de investigação foram as escolas de ensino médio que mais aprovam no curso de engenharia de Produção da Universidade Federal do Rio Grande do Norte (UFRN). A abordagem da pesquisa é qualitativa e quanto aos objetivos a pesquisa é considerada exploratória, pois as informações obtidas não podem ser quantificáveis e os dados obtidos são analisados indutivamente. O método utilizado é o estudo de caso, pois se trata de um estudo contemporâneo dentro do contexto da vida real. A pesquisa foi realizada com os coordenadores pedagógicos do ensino médio das escolas selecionadas, nos meses de setembro, outubro, novembro e dezembro de 2012. Os dados foram coletados por meio de análise documental, entrevista semi-estruturada e a observação. Os resultados mostram que as escolas que mais aprovam no curso de Engenharia de Produção da UFRN são: - Instituto Federal de Educação, Ciências e Tecnologia-(IFRN); Colégio Salesiano São José; Centro de Educação Integrada-CEI (Mirassol); Colégio Marista de Natal; Colégio e Curso-(CAP).Os  resultados, encontrados na pesquisa, mostram que os  motivos que levam a escolha pelo curso de Engenharia de Produção conforme os ingressantes 2000-2012 estão relacionados à  vocação e à oferta de mercado de trabalho. Foi possível identificar que 80% dos alunos egressos no curso de Engenharia de Produção da UFRN, concluíram o ensino médio em escolas particulares no turno diurno. Espera-se desta forma contribuir com estudos e pesquisas na área de educação em engenharia de produção relacionando a educação básica e a escolha da carreira a fim de reduzir as taxas de evasão em uma das profissões mais importantes para o crescimento sustentável do país.

5
  • CYNTIA MARIA DE GOIS LEITE
  • ABORDAGEM DA ERGONOMIA PARA A ANÁLISE DA ATIVIDADE DOS GERENTES DE UM HOTEL NA CIDADE DE NATAL/RN


  • Líder : RICARDO JOSE MATOS DE CARVALHO
  • MIEMBROS DE LA BANCA :
  • RICARDO JOSE MATOS DE CARVALHO
  • JOSE ARIMATES DE OLIVEIRA
  • MARIA CHRISTINE WERBA SALDANHA
  • MARIO CESAR RODRIGUEZ VIDAL
  • Data: 26-abr-2013


  • Resumen Espectáculo
  • A presente Dissertação de Mestrado apresenta uma pesquisa que tem como objetivo analisar as atividades de trabalho dos gerentes de um hotel na cidade de Natal/RN - Brasil, realizando um diagnóstico de suas atividades e relacionando os aspectos que impactam a qualidade e a produtividade dos serviços hoteleiros e a saúde ocupacional dos gerentes. Esta pesquisa caracteriza-se como estudo de caso com abordagem qualitativa, tomando como referência o método da Análise Ergonômica do Trabalho, que tem a análise da atividade de trabalho dos gerentes como foco e combina a aplicação de métodos observacionais e interacionais. A Ergonomia e a Macroergonomia são utilizadas neste estudo para compreender os contrantes físicos, cognitivos e organizacionais das atividades dos gerentes e caracterizar a arquitetura organizacional e o projeto de trabalho do referido hotel. Constatou-se uma alta carga de trabalho, acúmulo de tarefas e o desvio de funções exercidas pelos gerentes, aumentando, dessa forma, o desgaste físico, cognitivo e psíquico sofrido por eles. Identificou-se que a atividade dos gerentes é marcada por: ambivalências de poder, restrita autonomia, cooperação, interdependência entre as gerências e medo da incompetência e do erro. Percebeu-se, também, que os gerentes dedicam o maior tempo do dia ao trabalho (37%), outro tempo ao sono (30%), restando apenas 33% do restante do dia para as atividades destinadas à alimentação, aos cuidados com a saúde, família, estudo e vida social. Apesar de existirem poucos estudos abordando a saúde e a segurança de gerentes de hotéis, esta pesquisa revelou que 84% dos gerentes do hotel pesquisado queixam-se de dores músculo-esqueléticas que 50% são obesos e que 100% são sendentários. Observou-se ainda que os gerentes adotam posturas corporais inadequadas durante a realização das atividades de trabalho que contribuem para que ocorram lesões ou distúrbios osteomusculares relacionados ao trabalho, em um futuro próximo. Foram recomendadas medidas ergonômicas como investimento na qualificação e treinamento dos gerentes, estímulo ao trabalho cooperativo, adequação da carga de trabalho, limitação de horas-extras, preservação do gozo das pausas durante o trabalho e da folga semanal, mudança do layout do setor de trabalho, utilização de tecnologia de comunicação para evitar deslocamentos, atividades físicas compensatórias, adequação do mobiliário, entre outras.

6
  • WELLINGTON ALVES
  • FATORES DETERMINANTES DAS ESTRATÉGIAS DE GESTÃO AMBIENTAL DA INDÚSTRIA MILLENNIUM INORGANIC CHEMICALS: CRISTAL GLOBAL

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • ROBERTO SASSI
  • Data: 10-may-2013


  • Resumen Espectáculo
  • O objetivo geral dessa pesquisa foi analisar os fatores que determinam as estratégias de gestão ambiental na indústria Millennium Inorganic Chemicals: Cristal Global, como também analisar quais estratégias de gestão ambiental são usadas pela indústria. Para o atingimento do objetivo proposto, foi realizado um estudo de caso na organização baseado em vinte e oito estratégias de gestão ambiental levantadas na literatura. Após esse levantamento, pôde-se verificar quais dessas estratégias são usadas na indústria estudada, como também quais fatores são determinantes para implantação destas. A pesquisa caracteriza-se como qualitativa e de natureza aplicada, quanto aos objetivos é exploratória e descritiva, no que se refere aos dados, estes foram obtidos por meio de entrevistas junto aos diretores da organização e também documentos disponibilizados pela indústria. Como principal resultado, percebeu-se que a indústria pratica vinte das vinte e oito estratégias de gestão ambiental propostas nesse estudo, sendo a dimensão Gestão de Resíduos que mais engloba estratégias. Quanto aos fatores determinantes percebeu-se que os fatores endógenos são os que mais pressionam a organização para criação de estratégias ambientais, sendo estes determinantes, já os exógenos, com exceção da legislação ambiental, não exercem pressão sobre a organização.

7
  • SERGIO LINS PESSOA
  • APLICABILIDADE DO BALANCED SCORECARD EM PEQUENAS EMPRESAS: UM ESTUDO EXPLORATÓRIO EM NATAL

  • Líder : JOSE ALFREDO FERREIRA COSTA
  • MIEMBROS DE LA BANCA :
  • ENZO BARBERIO MARIANO
  • JOSE ALFREDO FERREIRA COSTA
  • KLEBER CAVALCANTI NÓBREGA
  • MARIANA RODRIGUES DE ALMEIDA
  • Data: 27-may-2013


  • Resumen Espectáculo
  • As  pequenas empresas  estão  vivenciando um cenário de crescimento  nos países emergentes,
    mediante essa  perspectiva de desenvolvimento econômico, o Brasil tem apresentado uma 
    economia em expansão perante o cenário de crise mundial nesses últimos 5 anos, em especial 
    com a participação das PME. Tais fatores geram aumento de concorrência e a necessidade de 
    ampliar  a participação de mercado  por meio de ações gerenciais na busca pela conquista de 
    novos clientes. Além disto, estas mudanças aumentam a necessidade usar adequadamente a 
    informação e o desempenho organizacional.  Alguns estudos nacionais e internacionais
    apresentam a existência de inúmeras particularidades nas pequenas organizações, 
    especialmente, em ambientes de gestão familiar. Tais particularidades suscitam um cenário 
    organizacional com diversas deficiências acerca da avaliação de seu desempenho. Em alguns 
    casos, quando existem, são sistemas estáticos, tradicionais e focados apenas na ótica financeira, 
    principalmente de curto prazo. Alternativamente, as ferramentas estratégicas incentivam o 
    planejamento  e a observância de  médio e longo prazo, em diversos aspectos, sejam  financeiros, 
    processos internos, clientes,  fornecedores, inovação e, dentre  outros.  Portanto, este estudo tem 
    o propósito de identificar e analisar  a  aplicabilidade do sistema de  avaliação de desempenho 
    com ênfase  estratégica  e o BSC.  Quanto ao método de pesquisa, é classificada como pesquisa 
    exploratória, com a  participação de  65  empresas, cuja  investigação  foi realizada  entre  2012  e 
    2013.  Para tanto, a  pesquisa  contemplou  o processo de construção  e aplicação de questionário 
    estruturado sobre as práticas utilizadas e interesse  para  a utilização de ferramentas estratégicas, 
    com ênfase no  Balanced Scorecard.  Os resultados demonstraram um alto grau de interesse na 
    aplicabilidade do BSC pela maioria das instituições participantes. Observou-se ainda, à medida 
    que  o porte da empresa aumenta,  também  cresce o interesse de usar o BSC,  independente  da 
    área de atuação no  mercado.   As empresas participantes demonstraram  um  delineamento  dos
    objetivos estratégicos  e  estabelecimento de  indicadores para avaliação de  desempenho  com 
    suas devidas correlações com o BSC.

8
  • BRUNA CARVALHO DA SILVA
  •  

    AVALIAÇÃO DA EFICIENCIA DOS INVESTIMENTOS DO PROGRAMA INOVA-RN EM MICRO E PEQUENAS EMPRESAS: UMA INTEGRAÇÃO DA ANÁLISE ENVOLTÓRIA DE DADOS E ÍNDICE MALMQUIST

  • Líder : MARIANA RODRIGUES DE ALMEIDA
  • MIEMBROS DE LA BANCA :
  • DANIEL ALOISE
  • ENZO BARBERIO MARIANO
  • MARIANA RODRIGUES DE ALMEIDA
  • MARIO ORESTES AGUIRRE GONZALEZ
  • MARIZA COSTA ALMEIDA
  • Data: 27-may-2013


  • Resumen Espectáculo
  • No Brasil, com a promulgação da Lei de Inovação Tecnológica, tem-se intensificado as medidas de incentivo à inovação e à pesquisa científica no ambiente empresarial, visando ao alcance da autonomia tecnológica e ao desenvolvimento industrial do país. Avaliação dos investimentos públicos pode ser um instrumento importante para garantir o adequado direcionamento na alocação de recursos limitados. Com base nisso, o presente trabalho tem como objetivo geral analisar a eficiência e os ganhos de produtividade de micro e pequenas empresas beneficiadas com investimentos da Fundação de Apoio à Pesquisa do Estado do Rio Grande do Norte, pelo Programa PAPPE Integração INOVA, para a realização de pesquisas em inovação tecnológica. A pesquisa foi desenvolvida no Estado do Rio Grande do Norte, nas empresas financiadas pela FAPERN, sendo conduzida por meio de um survey exploratória-descritiva, com o propósito de coletar dados primários necessários para a execução das técnicas Análise Envoltória de Dados e Índice de Produtividade Malmquist. O plano populacional contemplou uma amostra de 26 projetos vinculados a 25 empresas. Para conduzir essa avaliação, utilizaram-se os modelos: (1) DEA-BCC, para determinar a eficiência técnica e esclarecer os retornos variáveis à escala, empregando dois inputs (capital FAPERN e capital empresa) e três outputs (faturamento para o projeto INOVA-RN, crescimento das vendas e número de novos empregos); e, (2) DEA-Malmquist, para avaliar a evolução da produtividade, utilizando dois input (capital FAPERN e capital empresa) e dois outputs (faturamento para o projeto INOVA-RN e crescimento das vendas). Admitiu-se, em ambos os casos, a orientação à maximização dos outputs. Os resultados foram apresentados em três etapas: etapa I – caracterização qualitativa do perfil dos projetos baseados nos aspectos da inovação tecnológica; etapa II – análise da eficiência das empresas; e, etapa III – evolução da produtividade das empresas. Por fim, esses resultados possibilitaram identificar, para o órgão fomentador, quais empresas aplicaram melhor os recursos públicos em inovação tecnológica, colaborando na orientação futura de empresas a maximização dos efeitos de investimentos em inovação, com base nos diagnósticos das empresas que obtiveram eficiência máxima e, ainda, promovendo subsídios teóricos e analíticos que possam vir auxiliar à tomada de decisão de organizações públicas no direcionamento a efetividade de práticas mais promissoras como no planejamento de políticas públicas.

9
  • CATIA ARAÚJO LOPES MUNIZ
  • Análise Comparativa das Metodologias dos Fatores Ponderados na Seleção de Áreas para Aterros Sanitários

  • Líder : KAREN MARIA DA COSTA MATTOS
  • MIEMBROS DE LA BANCA :
  • KAREN MARIA DA COSTA MATTOS
  • ARTHUR MATTOS
  • CARLOS HENRIQUE CATUNDA PINTO
  • Data: 14-jun-2013


  • Resumen Espectáculo
  • Apresenta-se neste trabalho a análise comparativa das metodologias dos fatores ponderados na seleção de áreas para implantação de Aterros Sanitário, aplicando as metodologias de critérios classificatórios com faixas de pontuação, Gomes, Coelho, Erba & Veronez (2000); Waquil et al (2000), o Sistema de Pontuação apresentado pela União dos Municípios da Bahia e o Índice de Qualidade de Aterros de Resíduos (IQR), desenvolvido pelo Instituto de Pesquisas Tecnológicas de São Paulo (IPT) no Aterro Sanitário de Massaranduba localizado no município de Ceará Mirim/RN. O Estudo foi realizado a partir da necessidade de termos uma metodologia ou seguir alguma metodologia para a implantação de aterros Sanitários nos diversos municípios com a exigência legal da aprovação do Plano Nacional de resíduos sólidos que prevê a extinção dos lixões. Considerando as características local, ambientais e sócio-econômicas encontradas e que possibilitem essa instalação. O Estado do Rio Grande do Norte, através de sua Secretaria Estadual do Meio Ambiente e dos Recursos Hídricos (SEMARH) e o Instituto de Desenvolvimento Sustentávele Meio Ambiente do RN (IDEMA), autoridades federais, estaduais e municipais, na definição de políticas públicas voltadas para a gestão integral dos resíduos sólidos urbanos que contemplem a preservação ambiental e as melhorias das condições sanitárias da população potiguar.

     

10
  • ANTONIO RODOLFO ARAUJO MARCOS
  • MODELO EM DINÂMICA DE SISTEMAS PARA GESTÃO DE AEROPORTOS BRASILEIROS 

  • Líder : LUCIANO FERREIRA
  • MIEMBROS DE LA BANCA :
  • LUCIANO FERREIRA
  • MARIANA RODRIGUES DE ALMEIDA
  • DENIS BORENSTEIN
  • Data: 19-sep-2013


  • Resumen Espectáculo
  • A importância do setor aéreo no desenvolvimento de um país nos remete a necessidade da realização de estudos sobre gerenciamento de aeroportos, visando auxiliar o processo de tomada de decisões. No Brasil, o crescimento da demanda de passageiros é motivo de investimentos com intuito de equilibrar a capacidade de um aeroporto com a demanda aérea. Diante disso, o trabalho tem como objetivo desenvolver um modelo em Dinâmica dos Sistemas capaz de auxiliar a gestão aeroportuária brasileira no dimensionamento dos subsistemas de um aeroporto (Terminal de Passageiros, Pista e Pátio). A metodologia do trabalho consistiu nas etapas de definição do problema, formulação da hipótese dinâmica, construção do modelo de simulação, validação e experimentos. Por fim, analisou a situação de cada subsistema em treze aeroportos brasileiros em diferentes cenários para a demanda aérea de passageiros. 

11
  • JOELTON FONSECA BARBOSA
  • O EFEITO DA AUTOCORRELAÇÃO NO DESEMPENHO DO GRÁFICO T² DE HOTELLING: CASO BIVARIADO

  • Líder : PLEDSON GUEDES DE MEDEIROS
  • MIEMBROS DE LA BANCA :
  • PLEDSON GUEDES DE MEDEIROS
  • DIONE MARIA VALENCA
  • ANTONIO FERNANDO BRANCO COSTA
  • Data: 19-sep-2013


  • Resumen Espectáculo
  • O desenvolvimento tecnológico dos sistemas de controle e automação possibilitou uma elevada taxa de coletas das informações dos sistemas produtivos em intervalos de tempo muito curto, provocando uma dependência entre os resultados das observações. Este fenômeno conhecido como autocorrelação provoca no controle estatístico de processos uma grande quantidade de alarmes falsos. Isto acarreta na violação do pressuposto de independência e da normalidade da distribuição. Considerando contexto bi-variado na presença de autocorrelação, este trabalho propõe obter por simulação novos limites de controle que sejam capazes de monitorar processos multivariados autocorrelacionados com uma quantidade pequena de alarmes falsos. Este procedimento foi realizado por simulação computacional com auxilio do Software R.   

12
  • CRISTINA DE SOUZA BISPO
  • Gerenciamento de Resíduos Sólidos Recicláveis: estudo de caso das cooperativas do município de Natal - RN.

  • Líder : CILIANA REGINA COLOMBO
  • MIEMBROS DE LA BANCA :
  • CILIANA REGINA COLOMBO
  • CARMENLUCIA SANTOS GIORDANO PENTEADO
  • FERNANDA CRISTINA BARBOSA PEREIRA QUEIROZ
  • ROSANGELA ALVES BOLTE
  • Data: 20-sep-2013