Banca de DEFESA: PATRICK REINECKE DE ALVERGA

Uma banca de DEFESA de DOUTORADO foi cadastrada pelo programa.
DISCENTE : PATRICK REINECKE DE ALVERGA
DATA : 28/12/2017
HORA: 15:00
LOCAL: Nepsa 2, Auditório 1
TÍTULO:

Controversies on Information Systems Implementation under the perspective of the Actor-Network Theory: a case study on an institution of the judicial system



PALAVRAS-CHAVES:

Implementation of an Information Systems, Controversies, Translation, Actor-Network Theory.



PÁGINAS: 158
GRANDE ÁREA: Ciências Sociais Aplicadas
ÁREA: Administração
RESUMO:
The theme of the implementation of Information Systems (SI) has been receiving the attention of researchers, professionals, and entrepreneurs for more than four decades, due to its relevance and organizational complexity. One of the main problems investigated is the fact that, considering the comparison with previously planned objectives, the implemented systems are not always successful in organizations. This thesis argues that the constant interactions between actors/actants (called translations) affect the attainment of the objectives initially proposed for this system due to the controversies generated at the time of these interactions. To address the research problem, we develop a qualitative case study which purpose is to explore the controversies from the translations in the implementation of an IS. The research object is a new automated system of functional point control that was implanted in a judicial institution of the state of Rio Grande do Norte. The theoretical framework is the Actor-Network Theory (ANT), focused on the development and application of the concepts of Problematization, Attraction of Interest, Involvement, and Mobilization. In the data collection procedures, semi-structured interviews were carried out with participants of the implementation of the mentioned system. For triangulation of the empirical material, reference documents were also analyzed, such as resolutions, ordinances and use cases, which contributed to the development phase of the system. The content analysis allowed to map the actants and the translations, proposing a deeper understanding of the phenomenon of the controversies in the implementation of this system investigated. As a research contribution, understanding the process of implementing an IS from an ANT perspective can help organizations increase the chances of success in implementing a new information system.


MEMBROS DA BANCA:
Presidente - 1149369 - ANATALIA SARAIVA MARTINS RAMOS
Interno - 369.365.614-20 - MIGUEL EDUARDO MORENO ANEZ - UFRN
Externo à Instituição - AARAO LYRA - UnP
Externo à Instituição - JOHNATAN RAFAEL SANTANA DE BRITO - UFCG
Externo à Instituição - LUCIENE BRAZ FERREIRA - UCB
Notícia cadastrada em: 27/12/2017 11:09
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