Banca de QUALIFICAÇÃO: RICARDO ERNESTO BOLZÁN

Uma banca de QUALIFICAÇÃO de DOUTORADO foi cadastrada pelo programa.
STUDENT : RICARDO ERNESTO BOLZÁN
DATE: 15/07/2022
TIME: 14:00
LOCAL: Nepsa II
TITLE:

Tourism, technology and the construction of sociotechnical imaginaries: The case of tourism smartization in Latin America

KEY WORDS:

constructivism; sociotechnical imaginaries; technology; smart tourism

PAGES: 124
BIG AREA: Ciências Sociais Aplicadas
AREA: Turismo
SUMMARY:

Tourism smartization processes are configured from visions of techno-utopian futures that promise to use technologies to improve the tourist experience and contribute to the quality of life of citizens. Following the theory on sociotechnical imaginaries, our thesis postulates that those processes are constructed from visions of forms or social orders between desirable/utopian and undesirable/dystopian futures that guide, while legitimizing, courses of action discursively constructed and materially co-produced from institutional mechanisms, social practices and organized work. Following this line of work, the general aim of this research is to understand the modes of construction of sociotechnical imaginaries in tourism, taking as an exemplar the case of the smartization of tourism in Latin America, focusing on the specificities of Latin American strategies in relation to the Spanish case. In that sense, the theoretical contribution that this thesis seeks to make is to demonstrate the sociotechnical character that constitutes the relations between tourism and technology. In this way, we seek to open a (de)constructive debate inside the subfield on some normalized assumptions rooted in the interface between tourism and technology studies, especially, a deterministic idea of progress, and we propose a possible alternative path based on a constructivist, historical and reflexive epistemological approach. To accomplish that, the critical and interpretive literature review comes from the fields of critical tourism studies, science, technology and society studies (STS), philosophy of technology, critical data studies, among others. The methodological construction introduces the proposal of a critical-interpretative approach that involves data collection techniques based on documentary and bibliographic analysis, semi-structured and in-depth interviews, as well as questionnaires with open questions. The proposed modes of analysis are content analysis, to identify macrostructures; discourse analysis, to inspect the production of meanings; and constructivist grounded theory for process theorization based on a comparative analysis. We consider that, due to the creative potency of sociotechnical imaginaries, it is essential to know the meanings and processes involved in these phenomena to reflect on the visions of tourism management models and practices under construction. Far from giving finished answers, this work aims to open new questions and bring possible paths to enrich the interdisciplinary debate on the interface between tourism and technology, a flourishing subfield of tourism studies, from new perspectives at the intersection between tourism, technology and society. 

COMMITTEE MEMBERS:
Interna - ***.518.019-** - JENNIFER CAROLINE SOARES - NÃO INFORMADO
Externo à Instituição - JOSENILDO CAMPOS BRUSSIO - UFMA
Presidente - 2001718 - LUIZ AUGUSTO MACHADO MENDES FILHO
Externo à Instituição - MARCELO DE SOUZA BISPO - UFPB