Banca de QUALIFICAÇÃO: BIBIANA PRISCILA RODRIGUES CÂMARA DE ARAÚJO

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : BIBIANA PRISCILA RODRIGUES CÂMARA DE ARAÚJO
DATE: 31/01/2026
TIME: 14:00
LOCAL: meet.google.com/qkx-seic-vxh
TITLE:

THE COLLEAGUE: INTERACTIVE PLATFORM FOR COLLECTIVE INTELLIGENCE FOR JUDICIAL EMPLOYEE

KEY WORDS:

Knowledge Management; Operational Resilience; Federal Court; Collective Intelligence; Design Science Research

PAGES: 112
BIG AREA: Ciências Sociais Aplicadas
AREA: Desenho Industrial
SUMMARY:

The increasing complexity and instability of administrative routines in judicial secretariats within the Brazilian Federal Court system reveal a structural weakness linked to the dependence on individual tacit knowledge, high regulatory volatility, and fragmented information flows. These factors compromise continuity, efficiency, and the legal security of procedural actions, directly affecting the operational resilience of such units. This research aims to develop and evaluate a technological-organizational solution capable of transforming tacit knowledge into explicit, institutionalized, and accessible knowledge, in order to reduce workload and increase the operational autonomy of judicial secretariats. The methodology adopted follows the Design Science Research approach, structured in two main axes: technological development and innovation management. Diagnostic tools, ideation techniques, and validation procedures were applied with public servants from the Federal Court of Rio Grande do Norte, resulting in the creation of a functional prototype (MVP) of an interactive collective intelligence platform, integrated with AI-based smart search features and a versioned knowledge repository. The results indicate the potential for reducing the average time required to perform critical routines, increasing autonomy in the absence of specialized personnel, and strengthening the ability to adapt to regulatory changes. It is concluded that the integrated application of Knowledge Management, Business Process Management, and Artificial Intelligence, within a scientific-entrepreneurial framework, represents a feasible path to institutionalizing organizational learning and enhancing operational resilience in the administration of justice.

COMMITTEE MEMBERS:
Presidente - ***.133.498-** - CRISTIANO ALVES DA SILVA - UFSC
Interno - 2459504 - AQUILES MEDEIROS FILGUEIRA BURLAMAQUI
Interna - 1753896 - ZULMARA VIRGINIA DE CARVALHO
Externo ao Programa - 1358062 - MARCO BRUNO MIRANDA CLEMENTINO - UFRNExterna à Instituição - MARILIA MATOS GONÇALVES