Hermod: An email platform to support institutional communication
Middleware.Concurrent programming. E-mail sending service.
Organizations that offer services to society, whether public or private, often need to establish a communication channel to send content, such as news, service offerings or other types of information. Among the various forms of institutional communication, the e-mail service has a predominant role.
For institutional communication via e-mail to take place satisfactorily, messages must be sent quickly and there should be some feedback mechanisms, such as whether e-mails are delivered to recipients.
However, existing commercial solutions with the desired functionalities tend to have high values, which makes it difficult for them to be used by public institutions. Thus, we present Hermod, an e-mail platform for institutional communication that was developed as a solution for the systems of the Federal University of Rio Grande do Norte.