Stay or Leave? Analysis of the Influence of Online Social Capital and Male Culture on Turnover and Turnaway Intention of IT Profession.
Online Social Capital. Information technology. Male culture. Turnover Intention. Turnaway Intention.
Information and Communication Technology (ICT), especially online social networks, has been expanding and increasingly making relationships virtual. These online connections generate benefits, resources, and values, which is referred to as online social capital. These interpersonal ties facilitate socialization, cooperation, and mutual assistance, which reduces the desire to leave the organization. The Information Technology (IT) profession is characterized by dynamism and high mobility, which leads to the intention of permanently leaving the profession by some professionals. Additionally, it is an area particularly marked by significant gender inequality, meaning there is an organizational culture dominated by men with pressure to conform to gender stereotypes, referred to as a male culture. Studies show that this inequality hinders career advancement and retention in the job. Companies, however, aspire to have more engaged employees with a lower intention of leaving the organization. In this context, this study aims to analyze the impact of online social capital and male culture on the turnover intention and career abandonment intention of IT professionals. Studies about online social capital and turnover intention lack depth, especially when related to male culture and IT, with no studies being found, thus highlighting the originality and relevance of this research. The research is classified as descriptive with a quantitative approach, using closed-ended questionnaires as the data collection instrument. The data analysis was based on exploratory factor analysis (EFA), confirmatory factor analysis (CFA), and mediation analysis through structural equation modeling (SEM). The analysis was carried out using the JASP software. The results of this research indicate that bonding online social capital influences turnover and career abandonment intention, mediated by male culture. However, no influence from bridging social capital was identified. As contributions, it is intended that organizations transform the results into strategies using online social capital as a way to reduce male culture and, consequently, the intention of turnover and career abandonment in the IT profession.