ACCESSIBILITY POLICY: THE MANAGEMENT OF INSTITUTIONAL RESOURCES FOR ACCESSIBILITY FOR STUDENTS WITH DISABILITIES AT UFCA
Accessibility; Inclusion; Disabled person; University education; Strategic planning; Public Management; Balanced Scorecard (BSC) adapted to the public sector
Accessibility in Federal Institutions of Higher Education must be an essential feature in a dialogical space that values differences and the construction of a society with less social inequalities. In this sense, this research has as a product the construction of the Accessibility Plan for the Federal University of Cariri from the perspectives of students with disabilities, in which it seeks to identify barriers, propose solutions, set goals and monitor institutional actions that promote the permanence, participation and learning of these students followed through strategic planning and use of the Balanced Scorecard (BSC) tool adapted to the sector public.