CONTROL AND WORKING CONDITIONS ON DELIVERY PLATFORMS: A STUDY ON BICYCLE DELIVERIES IN NATAL-RN
Digital Platforms. Uberization. Bicycle workers.
This dissertation deals with working conditions and control over bicycle delivery men in the light of “uberization”, a trend that permeates the world of work in a generalized way and allows us to think of a “just-in-time worker” (ABÍLIO, 2020). With that being said, the research has as a starting point to answer the following question: how do bicycle delivery men, in the city of Natal-RN, perceive their objective working conditions and their autonomy in the face of the mechanisms of stimulus and control of digital platforms? The central hypothesis of this study is that delivery workers recognize the precarious working conditions, manifested in the lack of basic social rights, such as the lack of employment and minimum remuneration, as well as they perceive themselves to be controlled in their work process, mediated by digital platforms, and their autonomy is restricted to accepting or not imposed conditions. Our general objective is to analyze the perception of bicycle delivery men about the objective working conditions and the autonomy they have in the face of the mechanisms of stimulation and control of digital platforms, in the city of Natal-RN, between the years 2019 and 2022. The research uses semi-structured interviews as a way of obtaining primary data from the collaborating subjects and seeks to dialogue with the bibliography referring to the theme in evidence, in addition to the theoretical and empirical production of the sociology of work