Banca de QUALIFICAÇÃO: RODRIGO HOLANDA RIBEIRO

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : RODRIGO HOLANDA RIBEIRO
DATE: 29/03/2022
TIME: 08:00
LOCAL: Sítio eletrônico < meet.google.com/uit-tvpe-yqv >
TITLE:

AUDIT FOCUSED ON THE KNOWLEDGE LOSS RISK IN A FEDERAL INSTITUTE OF EDUCATION

KEY WORDS:

Knowledge management. Intelligence audit. Risk of loss of knowledge. Information audit. Audit of informational assets.

PAGES: 94
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUMMARY:

With the increasing complexity of professional and business environments, information and knowledge are essential resources for adaptation, learning and innovation. In this context, effective knowledge management of public administration helps organizations to face new challenges, implement innovative management practices and improve the quality of processes, products and public services for the benefit of the citizen-user and society in general. The last few years have been marked by frequent budget cuts in the public administration, adding to this, the covid-19 pandemic has raised the need to establish measures to contain public expenditures that may impact the maintenance of the server staff. Considering that the output of a server that owns the mastery of organizational processes represents loss of organizational knowledge and requires new investments and time for training, the research problem presents itself with the following question: What tools and practices of knowledge management can be adopted to contribute to the reduction of the risks of loss of knowledge in a federal institute of education? Thus, the general objective of this research is to audit the risks of loss of knowledge of servers occupying management positions of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - Campus Natal Central. The achievement of this objective will be through the following specific objectives: a) identify the staff of servers occupying management positions; b) identify the risks of loss of knowledge; c) to analyze, in a comparative way, how federal educational institutions in the northeast region have faced the risk of loss of knowledge and d) propose tools and practices to improve knowledge management with a focus on the risk of loss of knowledge.. For this, the intelligence audit method proposed by Carvalho (2010) will be used. The proposed research will have as a method of approach the inductive method, with statistical and monographic procedures. From the point of view of objectives, it is characterized as descriptive and about nature as applied research. As for research techniques, bibliographic research, documentary research, the application of questionnaires and interviews will be used. Data analysis will take place through descriptive statistics and content analysis. Results are expected to identify the risks of loss of knowledge and propose recommendations, based on knowledge management tools and practices, to mitigate such risks.

BANKING MEMBERS:
Externo à Instituição - Leonardo Fernandes Souto
Presidente - 1323825 - ANDREA VASCONCELOS CARVALHO
Interno - 3636721 - DANIEL DE ARAUJO MARTINS