Banca de DEFESA: PABLO BEMHER SILVA LIMA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
DISCENTE : PABLO BEMHER SILVA LIMA
DATA : 30/11/2017
HORA: 09:00
LOCAL: Escola de Ciências e Tecnologia
TÍTULO:

Framework QIn - Integrated Quality and Innovation Management - the paradox between quality and innovation in the management of software projects. 

PALAVRAS-CHAVES:

Agile Methods of Development, Innovation Management, Project Management, Quality Management, Software Quality

PÁGINAS: 71
GRANDE ÁREA: Engenharias
ÁREA: Engenharia de Produção
RESUMO:

From the beginning of the modern administration, beginning of the twentieth century, companies of the most diverse segments adopted rational techniques aimed at the control and the quality in their productive processes. These techniques focus on waste reduction through the elimination of errors (Gomes, 2005). With the technological advance of the last years, companies have faced increasingly fierce competition, demanding faster changes and a more flexible work processes (Silva, 2008). In the face of this new reality, the management of innovation became the business tonic and companies that demonstrate greater flexibility in their processes started to gain larger market shares (Pereira, 2005). However, it is observed that the quality addressed at the beginning of research and innovation can be interpreted as contradictory, since quality aims to eliminate error and innovation, accept error as a learning and improvement tool. Faced with this paradox between quality management and innovation management, there is a dilemma: How to combine these factors, quality management and innovation management? Throughout this work will be presented situations in which innovation and quality can be confronted especially in software development projects. The research aims to design a management framework that allows innovation and quality to be exchanged. As a way to validate the proposed framework, the work approaches software projects in which the author was directly responsible for its design, and thus the research is characterized as exploratory and descriptive according to Flick (2004), in which the construction of the reality based on interviews and / or the observation of field and people. The technique used was observation with a structured script. The technology developed was validated from its application in different projects, which shows the feasibility of its implementation.

MEMBROS DA BANCA:
Presidente - 1753896 - ZULMARA VIRGINIA DE CARVALHO
Interno - 1934035 - CRISTIANO ALVES DA SILVA
Interno - 1544724 - GLAUCIO BEZERRA BRANDAO
Externo à Instituição - JEFFERSON DOOLAN FERNANDES - IFRN