Banca de DEFESA: LIANA BATISTA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : LIANA BATISTA
DATE: 17/08/2021
TIME: 10:00
LOCAL: Videoconferência
TITLE:

ANOTHER ETHOS FOR REMOTE WORKING: WORKING CONDITIONS AT A CALL CENTER IN THE METROPOLITAN REGION OF NATAL-RN IN TIMES OF PANDEMIC

KEY WORDS:

Precariousness; home office; call center; pandemic; remote work. Covid-19.

PAGES: 225
BIG AREA: Ciências Humanas
AREA: Sociologia
SUMMARY:

The emergence of Covid-19, declared a pandemic by the World Health Organization (WHO) in March 2020, has altered the social dynamics around the world and, in particular, those related to labor. The implementation of remote working (known as “home office”in Brazil) emerged as a way out of the crisis, although it is a labor model built on the ethos of the ruling classes. In the metropolitan region of Natal-RN, employees of a call center company started working from home, which provided the protection of their health,but also allowed the entry of productivityand surveillancecontrol systems from the employerin the intimate spaces of the employees.These systems are founded on taylorist and panoptic bases, expression of the neoliberal rationality that intends to colonize workers subjectivities. Designed from the precarious work category, this research proposes to study workers experiences in the face ofethosdisparities of the classes involved in the “home office”imagery building and implementationas well as the attempt to colonize their subjectivities, from the pre-pandemic phase toremote working. This is a case study carried out with a qualitative approach, performed through semi-structured interviews with 9 women and 4 men who work in this call center. This process will be studiedseeking a theoretical dialogue with Ricardo Antunes e Ruy Braga (2009), Michel Foulcault (1987), Antonio Gramsci (1999), Ursula Wuls (2017), Pierre Dardot e Christian Laval (2016), Suely Rolnik (2018), Ailton Krenak (2019), Kethleen Millar (2017), Judith Butler (2018), Bárbara Castro (2013), Veronica Gago (2018), María Alejandra Ciuffolini (2016), among other authors.

BANKING MEMBERS:
Externa à Instituição - BÁRBARA GERALDO DE CASTRO - UNICAMP
Presidente - 033.963.294-14 - ANAXSUELL FERNANDO DA SILVA - UNILA
Interno - 6347248 - JOSE ANTONIO SPINELI LINDOZO
Externo ao Programa - 2385456 - PAULO VICTOR LEITE LOPES