TT PASSENGERS: A PERSPECTIVE OF FULL AUTONOMY OF DRIVERS FOR PAID PRIVATE INDIVIDUAL PASSENGER TRANSPORTATION
Shared Economy, Driver Autonomy, Digital Platforms, Technological Innovation, Social Impact.
The sharing economy has transformed the labor market, promoting flexibility and new opportunities for generating income, but also deepening the precariousness of labor relations. This study investigates the impacts of this model, with an emphasis on the app-based transport sector, and proposes the development of a sustainable and socially responsible alternative. The research adopts a scientific-entrepreneurial approach, based on a theoretical review on the uberization of work, social impact business models and labor regulation. Methodologically, it uses action research and empirical validation, integrating the practical experience of app drivers. The study results in the design of TT Passengers, a technological solution that restructures the contractual relationship with drivers, ensuring greater autonomy and equity. Business modeling is supported by Model C, combining principles of social impact and financial viability. The comparative analysis with traditional platforms shows that the lack of regulation and algorithmic management intensify precariousness. It is concluded that innovation in the mobility sector can align operational efficiency with social justice, reducing worker vulnerabilities and promoting more balanced working relationships.