QUALITY IMPROVEMENT IN HEMACY CONCENTRATE INVENTORY CONTROL OF A COLLECTION AND TRANSFUSION UNIT
Keywords: Quality Improvement; hemotherapy service; inventory management; blood components
Introduction: The Currais Novos-RN Collection and Transfusion Unit (UCT) routinely conducts blood donation campaigns in various media, which reflects a constant concern with the expansion and loyalty of donors. The service constantly presents imbalances in the red cell concentrate stock, because although it eventually goes through moments of shortage in the stock of this red blood component, it records high rates of disposals per maturity. This is due to the lack of inventory management processes. Objective: To perform an improvement cycle in the control of red cell concentrate pouch inventory. Methodology: This is a quantitative, quasi-experimental, time series study with 12 measurements before (retrospective) and 12 measurements after the beginning of the intervention (prospective) to identify the evolution of quality indicators. The development of the improvement cycle was divided into 5 phases. Phase 1: Identification and prioritization of improvement opportunity; Phase 2: Analysis of the opportunity for improvement; Phase 3: Quality assessment; Phase 4: Develop and implement an intervention strategy to improve inventory control of red blood cells; Phase 5: Reassess the quality monitoring indicators after the intervention has been implemented. Results: In the analysis of the data collected before the intervention, we noticed that at various times there is a decrease in the utilization of packed red blood cells units, as well as a decrease in the sending to other hemotherapy services, as well as the distribution to other hospitals. Conclusions: It is hoped that the implementation of a stock management system that can calculate a demand forecast, support the decision to send surplus stock to other hemotherapy services, as well as signaling risk of shortage can contribute to the improvement quality of stock control of other Hemocenters and UCT's of the state Hemorrede.