Banca de QUALIFICAÇÃO: JESSICA MARIA DE BRITO BEZERRA

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : JESSICA MARIA DE BRITO BEZERRA
DATE: 16/05/2025
TIME: 14:00
LOCAL: virtual
TITLE:

Institutional Shelter Policies in Natal/RN: An Analysis of Challenges from a Street-Level Bureaucracy Perspective

KEY WORDS:

Public policy implementation; Street-level bureaucracy; Institutional shelter; Homeless population

PAGES: 62
BIG AREA: Ciências Humanas
AREA: Ciência Política
SUBÁREA: Políticas Públicas
SUMMARY:

The implementation of public policies is a complex and dynamic process, often marked by gaps between the legal-institutional framework and its concrete application. This gap becomes particularly pronounced in the field of social assistance, especially when directed toward people experiencing homelessness — a group historically subjected to marginalization and symbolic violence. Drawing on the theoretical framework of street-level bureaucracy, this research aims to analyze the mechanisms involved in implementing institutional shelter policies (24-hour shelters and night shelters) in the city of Natal/RN, with a focus on the everyday practices of frontline service professionals. Specifically, the study seeks to: (1) characterize shelter services at both the national and municipal levels, analyzing their regulations and operations; (2) understand bureaucrats' perceptions regarding service implementation; and (3) compare regulatory frameworks with the lived experiences of service professionals and beneficiaries, identifying challenges and necessary adaptations during implementation. A qualitative, multi-method approach will be adopted, combining literature review, document analysis, semi-structured interviews with bureaucrats, and focus groups with service users. This research aims to enhance understanding of the challenges in implementing social protection policies and to provide insights for improving services for people experiencing homelessness.

COMMITTEE MEMBERS:
Presidente - 4881313 - ANDERSON CRISTOPHER DOS SANTOS
Interna - 1715152 - SANDRA CRISTINA GOMES
Externa à Instituição - ADEILZA CLÍMACO FERREIRA