Banca de QUALIFICAÇÃO: ALINNE LOUISE FELICIANO DANTAS

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : ALINNE LOUISE FELICIANO DANTAS
DATE: 27/03/2026
TIME: 09:00
LOCAL: Remoto
TITLE:

Process Management Integrated with Competencies: A Case Study at the People Management Unit of the Dr. Mariano Coelho Regional Hospital

KEY WORDS:

Competency Management; Business Process Management; CompetencyBased Process Management

PAGES: 79
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUBÁREA: Administração Pública
SPECIALTY: Organizações Públicas
SUMMARY:

Competency management has been recognized as a relevant strategy for enhancing organizational performance, especially when articulated with business process management. In the context of public administration, this approach promotes alignment between civil servants’ competencies and institutional demands, contributing to greater efficiency in task execution. Therefore, this study aims to identify how mapped competencies can contribute to structuring process management within the Human Resources Unit of Dr. Mariano Coelho Regional Hospital, which is part of the State Department of Public Health of Rio Grande do Norte. The research adopts a qualitative approach, of an applied nature and descriptive character, and is conducted through document analysis and bibliographic research. Data analysis will be carried out using the IRaMuTeQ software and the systems employed to monitor activity performance, in order to identify workflow processes, their operational weaknesses, and the competencies required for their execution.

COMMITTEE MEMBERS:
Presidente - 3325346 - ANNA CLAUDIA DOS SANTOS NOBRE
Externo ao Programa - 2575537 - MARCOS FERNANDO MACHADO DE MEDEIROS - UFRNExterno à Instituição - CLEDINALDO APARECIDO DIAS