Dissertations/Thesis

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2026
Dissertations
1
  • LAÍS PALMEIRA DE MEDEIROS
  • Glossary of Scientific Publishing: Support for the Identification and Prevention of Article Misappropriation in Journals of Brazilian Public Institutions

  • Advisor : MAX LEANDRO DE ARAUJO BRITO
  • COMMITTEE MEMBERS :
  • MAX LEANDRO DE ARAUJO BRITO
  • SHEILA TRÍCIA GUEDES PASTANA
  • ANDREZZA MARIA BATISTA DO NASCIMENTO TAVARES
  • Data: Feb 26, 2026


  • Show Abstract
  • This dissertation project aims to develop a Scientific Publishing Glossary designed to identify and prevent the misappropriation of scientific articles in journals published by Brazilian public Higher Education Institutions (HEIs). The research is grounded in the recognition that practices such as misappropriation of authorship, sophisticated plagiarism, metadata manipulation, and the activity of paper mills pose growing threats to the national scientific ecosystem, particularly within public and institutional journals. Methodologically, the study is characterized as applied research with a qualitative approach, based on document analysis, the mapping of indicators of misappropriation practices in Brazilian journals, and the systematization of terms essential to editorial work. The expected results include the provision of a reference glossary to assist editors, editorial boards, and public managers in recognizing, naming, and appropriately addressing different forms of misconduct, thereby strengthening governance, transparency, and editorial compliance practices. From a practical perspective, the glossary will serve as a tool for training and language standardization, enabling editorial teams—often composed of non-specialist staff—to access objective definitions culturally adapted to the Brazilian context. Finally, the research reaffirms the role of Public Administration in protecting scientific integrity, viewing science as a public good and acknowledging that public HEI journals are crucial for preserving the credibility of national academic production.

2
  • AUGUSTO DOS SANTOS LIMA
  • User Services Charter: An Instrument for Transparency and Quality in the Delivery of Services Provided by Public Universities.

  • Advisor : ANNA CLAUDIA DOS SANTOS NOBRE
  • COMMITTEE MEMBERS :
  • ANNA CLAUDIA DOS SANTOS NOBRE
  • FABIO RESENDE DE ARAUJO
  • MAURÍCIO MENDES BOAVISTA DE CASTRO
  • Data: Mar 13, 2026


  • Show Abstract
  • Contemporary transformations require an agile, citizen-centered public administration, highlighting the Citizen Service Charter as an instrument for transparency in public services within public institutions. In this context, this study aims to analyze the contribution of the Citizen Service Charter as a tool for transparency and quality in the provision of services offered by public universities. Methodologically, this is an applied research study with a qualitative approach, descriptive objectives, and documentary research procedures. The study involved mapping relevant Brazilian regulations, surveying the number of Federal Institutions of Higher Education (IFES), as well as analyzing institutional documents and 69 Service Charters made available by the IFES. A proprietary evaluation instrument was developed based on two central criteria—transparency and quality—along with an analysis of the format in which the Service Charters are made available and the updating of the information presented. Data collection and documentary analysis were conducted from October 2024 to October 2025. The results indicate that, although the Service Charters represent a formal advance in meeting legal requirements, weaknesses persist related to the updating of information, the use of excessively technical language, and failures in communication with users. As its main contribution, the study proposes a model Citizen Service Charter for FACISA, developed based on current legal requirements and normative guidelines related to transparency and quality in public services.

3
  • JOSÉ JECKSON FÉLIX XAVIER
  • FROM DISCRETION TO REFLECTION: Continuous Contract Oversight by Street-Level Bureaucrats and a Proposed Casebook at IFRN Currais Novos Campus

  • Advisor : MIGUEL EDUARDO MORENO ANEZ
  • COMMITTEE MEMBERS :
  • MIGUEL EDUARDO MORENO ANEZ
  • MARILENE BIZERRA DA COSTA
  • FERNANDO PORFIRIO SOARES DE OLIVEIRA
  • Data: Aug 12, 2026


  • Show Abstract
  • The oversight of outsourced service contracts with exclusive labor dedication is a strategicactivity for public governance, especially after Law No. 14.133/2021 and Normative InstructionSEGES/ME nº 05/2017, which expanded the duties of contract inspectors and managers. Evenso, little is understood about how these agents exercise discretion when implementing suchrules. This research aimed to understand how contract inspectors and managers at IFRNCampus Currais Novos exercise this discretion in the oversight of continuous services and tocollaboratively produce a casebook of cases and dilemmas to support critical reflection on thesepractices. It was grounded in the street-level bureaucracy perspective (Lipsky, 2010; Lotta,2010), which recognizes discretion as inherent to implementation work under scarce resourcesand ambiguous goals. A short-cycle collaborative action research was adopted, qualitative andapplied, through a single case study, with five participants (three inspectors and two managers)from a census universe of six designated agents. Data collection combined documentaryanalysis of six contracts, semi-structured interviews, and a feedback seminar, and the analysisarticulated content analysis, a gap analysis across the prescribed, instrumentalized, andpracticed planes, and collective communicative validation. The results revealed a robustnormative framework and disclosed three modes of oversight under the same rules: silence,contained competence, and rupture. The coexistence of these modes showed that the gapbetween the prescribed and the practiced stems not from noncompliance or the absence of rules,but from the conditions under which the instruments are used, notably the lack of training. Asa technical product, the Casebook of Cases and Dilemmas, collectively built and validated,translates the dispersed normative repertoire and opens to deliberation what the rules do notexhaust. It is concluded that improving oversight does not require multiplying rules, butrecognizing discretion as inherent and providing agents with the means to exercise it withgreater awareness, consistency, and security.

4
  • ANTONIO MARCIO DANTAS XAVIER
  • Drafting of the Building Code for the Municipality of Currais Novos/RN

  • Advisor : MABEL SIMONE DE ARAUJO BEZERRA GUARDIA
  • COMMITTEE MEMBERS :
  • MABEL SIMONE DE ARAUJO BEZERRA GUARDIA
  • MARIA DE LOURDES DE MELO SALMITO MENDES
  • MARILENE BIZERRA DA COSTA
  • Data: Aug 18, 2026


  • Show Abstract
  • The oversight of outsourced service contracts with exclusive labor dedication is a strategicactivity for public governance, especially after Law No. 14.133/2021 and Normative InstructionSEGES/ME nº 05/2017, which expanded the duties of contract inspectors and managers. Evenso, little is understood about how these agents exercise discretion when implementing suchrules. This research aimed to understand how contract inspectors and managers at IFRNCampus Currais Novos exercise this discretion in the oversight of continuous services and tocollaboratively produce a casebook of cases and dilemmas to support critical reflection on thesepractices. It was grounded in the street-level bureaucracy perspective (Lipsky, 2010; Lotta,2010), which recognizes discretion as inherent to implementation work under scarce resourcesand ambiguous goals. A short-cycle collaborative action research was adopted, qualitative andapplied, through a single case study, with five participants (three inspectors and two managers)from a census universe of six designated agents. Data collection combined documentaryanalysis of six contracts, semi-structured interviews, and a feedback seminar, and the analysisarticulated content analysis, a gap analysis across the prescribed, instrumentalized, andpracticed planes, and collective communicative validation. The results revealed a robustnormative framework and disclosed three modes of oversight under the same rules: silence,contained competence, and rupture. The coexistence of these modes showed that the gapbetween the prescribed and the practiced stems not from noncompliance or the absence of rules,but from the conditions under which the instruments are used, notably the lack of training. Asa technical product, the Casebook of Cases and Dilemmas, collectively built and validated,translates the dispersed normative repertoire and opens to deliberation what the rules do notexhaust. It is concluded that improving oversight does not require multiplying rules, butrecognizing discretion as inherent and providing agents with the means to exercise it withgreater awareness, consistency, and security. 

    The oversight of outsourced service contracts with exclusive labor dedication is a strategic

     

    activity for public governance, especially after Law No. 14.133/2021 and Normative Instruction

     

    SEGES/ME nº 05/2017, which expanded the duties of contract inspectors and managers. Even

     

    so, little is understood about how these agents exercise discretion when implementing such

     

    rules. This research aimed to understand how contract inspectors and managers at IFRN

     

    Campus Currais Novos exercise this discretion in the oversight of continuous services and to

     

    collaboratively produce a casebook of cases and dilemmas to support critical reflection on these

     

    practices. It was grounded in the street-level bureaucracy perspective (Lipsky, 2010; Lotta,

     

    2010), which recognizes discretion as inherent to implementation work under scarce resources

     

    and ambiguous goals. A short-cycle collaborative action research was adopted, qualitative and

     

    applied, through a single case study, with five participants (three inspectors and two managers)

     

    from a census universe of six designated agents. Data collection combined documentary

     

    analysis of six contracts, semi-structured interviews, and a feedback seminar, and the analysis

     

    articulated content analysis, a gap analysis across the prescribed, instrumentalized, and

     

    practiced planes, and collective communicative validation. The results revealed a robust

     

    normative framework and disclosed three modes of oversight under the same rules: silence,

     

    contained competence, and rupture. The coexistence of these modes showed that the gap

     

    between the prescribed and the practiced stems not from noncompliance or the absence of rules,

     

    but from the conditions under which the instruments are used, notably the lack of training. As

     

    a technical product, the Casebook of Cases and Dilemmas, collectively built and validated,

     

    translates the dispersed normative repertoire and opens to deliberation what the rules do not

     

    exhaust. It is concluded that improving oversight does not require multiplying rules, but

     

    recognizing discretion as inherent and providing agents with the means to exercise it with

     

    greater awareness, consistency, and security.

2025
Dissertations
1
  • ALINE VITORIA LOPES DOS SANTOS
  • THE IMPORTANT ROLE OF CORPORATE UNIVERSITIES IN BRAZILIAN SANITATION COMPANIES

  • Advisor : MAX LEANDRO DE ARAUJO BRITO
  • COMMITTEE MEMBERS :
  • MAX LEANDRO DE ARAUJO BRITO
  • ANDREA CRISTINA SANTOS DE JESUS
  • SANDRA MARIA SOUSA DA SILVA
  • Data: Dec 19, 2025


  • Show Abstract
  • The increasing demand for professional qualification and innovation in sanitation services has led many companies in the sector to invest in corporate universities. Therefore, the present study aimed to elaborate a Guide for Strategic Planning of Corporate Universities for state-owned sanitation companies, in line with the directives of the New Legal Framework for Sanitation (Law n° 14.026/2020). The study adopted a methodology that included bibliographic review and documentary analysis of books, scientific journals, reports from the National Water and Sanitation Agency (ANA), and the regulatory framework for sanitation. A multi-method approach was applied for the identification and prioritization of competence gaps. The study proposed a pedagogical model that adopts active methodologies for talent development. In conclusion, the study indicates Corporate Universities as strategic responses for the development of critical competencies, serving as an instrument of modernization catalyzed by the new regulatory demands. The developed Technical Product offers state-owned sanitation companies the proposal of applicable methodologies and a learning management model. It establishes itself as a reference for the implementation or improvement of corporate training programs.

     

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