This research project has a double objective: a) to design a multi-format booklet specially designed, according to communication accessibility techniques and procedures, in the dissemination of information about student assistance programs and projects at the Federal University of Rio Grande do Norte (UFRN) and b) map and describe the body of knowledge produced in the format of scientific articles, found in electronic databases, in the period 2016-2022, which deal with topics related to the process of communication accessibility in the dissemination of information. For both proposed objectives and with the support of a multidisciplinary team, efforts converge towards the design of a booklet that reduces and/or overcomes noise in the communication process between UFRN and the student population. The problem that gave rise to this investigative work relates to the effects produced by noise sources, empirically evidenced in the formal communication process between UFRN and its users. Thus, the research's guiding question is the following: is a multiformat booklet, based on the Inclusive Design approach, a contributing factor in reducing the level of communicational noise? This is an exploratory and descriptive study, regarding the literature review, supported by the methodological procedures of Scoping Review Research (SR), in line with the research approach of a qualitative and operational nature, in the conception of a multiformat booklet. Questionnaires, focus groups, co-creation tools and usability tests will be used as data collection instruments. For systematization and data analysis, techniques and procedures of thematic content analysis will be used. The multiformat booklet will be built from design methods and tools, according to steps organized in macro and microstructures. The artifact designed, with the Inclusive Design approach, will meet the requirements identified in the RE research, considering the diversity and specific needs of users. The data produced from this study will be able to effectively contribute to the production of knowledge, particularly in Education, with emphasis on topics related to communication accessibility, thus incorporating operational and administrative innovations on the university campus.