Banca de DEFESA: KEILA REGINA DE OLIVEIRA

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : KEILA REGINA DE OLIVEIRA
DATE: 15/08/2023
TIME: 10:00
LOCAL: Plataforma meet
TITLE:

MANAGERIAL COMPETENCIES AND TRAINING OF MANAGERS: A STUDY AT THE REGIONAL HOSPITAL OF MATO GROSSO DO SUL.

KEY WORDS:

Management by Competence. Work. Development. Training.

PAGES: 80
BIG AREA: Ciências da Saúde
AREA: Saúde Coletiva
SUMMARY:

This study aimed to analyze whether the training offered between 2017 and 2022 was suitable for the development of managerial competencies among the managers of the Regional Hospital of Mato Grosso do Sul. We identified the established competencies and the necessary development to reduce the gap and improve the quality of care provided. To achieve this objective, the research adopted an applied methodology with a deductive and exploratory approach to meet specific purpose. Documentary research was used as the data collection method. The locus of the study is the Regional Hospital of Mato Grosso do Sul, which serves patients referred for medium and high complexity care in the Health Care Network. It is managed by the State but is part of the regionalized and hierarchical network of the Municipal Health Department of Campo Grande and its microregion of health. The hospital is classified as a large-sized facility, with 2,266 employees, including 1,713 permanent civil servants, 535 temporary workers, and 18 commissioned positions. Additionally, we identified that 100% of managerial positions are occupied by career civil servants. To assess the development needs of professionals and managers in the hospital, with the aim of improving the quality of care provided to the population, we found that the Competency Management Program is used to try to train and develop the necessary competencies to reduce the gap between institutional and individual competencies, leading to better performance among all professionals, whether managers or workers. The research findings will contribute to the Regional Hospital of Mato Grosso do Sul updating its people development policy to align it with the necessary competencies for satisfactory performance. Another positive aspect of the study is its potential to serve as a reference for defining competencies for hospital managers, enabling the competency management model to achieve differentiated results in organizations that implement it.

COMMITTEE MEMBERS:
Presidente - 6350673 - MARIA TERESA PIRES COSTA
Interno - 3926907 - DYEGO LEANDRO BEZERRA DE SOUZA
Externo ao Programa - 2290876 - ANTONIO ALVES FILHO - UFRNExterna à Instituição - ELIANE BORGES DE ALMEIDA