ESCUTA SUSP: Evaluation of the Effectiveness of Online Psychological Intervention for Public Security Professionals
Public safety professionals; Mental health; Cognitive behavioral therapy; Telepsychology; Online psychological intervention; Occupational health.
The mental health of public safety professionals constitutes an emerging and priority concern in the Brazilian context, demanding specialized attention and targeted interventions. Constantly exposed to traumatic situations, high levels of stress, and various occupational risks, these professionals present a high incidence of mental disorders, including depression, anxiety, post-traumatic stress, and burnout. Faced with this reality, the Brazilian Ministry of Justice and Public Safety, in collaboration with UFMG, UFRN, UnB, and UFS, developed the Escuta SUSP platform. This initiative offers online psychological interventions based on Cognitive Behavioral Therapy, an approach supported by extensive evidence of effectiveness for the identified problems. The virtual modality proves particularly suitable for overcoming specific barriers for this audience, such as the stigma associated with psychological treatment, the incompatibility with irregular work schedules, and the geographic dispersion of agents. In this context, the present study aims to objectively evaluate the effectiveness of the interventions proposed by Escuta SUSP in reducing the mentioned symptoms among users of the platform – military police, civil police, firefighters, forensic police, and prison officers. Additionally, it seeks to generate empirical support for the improvement of mental health public policies directed at this strategic group for national security. The methodology adopts a pre-post intervention research design, in which each participant will respond to validated psychometric instruments at two moments: before the beginning of treatment and immediately after its conclusion. The sample will be composed of professionals served by the Escuta SUSP platform, which already totals 820 public safety agents distributed across 13 Brazilian states (RN, SE, MG, DF, MA, BA, PB, PE, AL, MT, ES, PA, and AC), and new users who may access the platform during the study period. The participation of all will be conditioned to obtaining informed consent, according to guidelines established in the project submitted to the Research Ethics Committee (CEP), which is currently under evaluation. Only users who formally agree to participate in the research after being duly informed about its objectives, procedures, risks, and benefits will be included in the sample. For all participants, the PHQ-9 will be applied to measure depressive symptoms, the GAD-7 for assessment of anxiety symptoms, the ITQ for identification of post-traumatic stress symptoms, and the EASB-SP for burnout measurement. The collected data will be analyzed through appropriate statistical methods for repeated measures, allowing verification of significant changes in scores over time. This analysis will make it possible to objectively confirm whether the online psychological interventions of the Escuta SUSP platform are effective in reducing symptoms of depression, anxiety, post-traumatic stress, and burnout among Brazilian public safety professionals.