QUALIFICATION OF THE REGULATORY COMPLEX IN THE SUS: HISTORICAL TRAJECTORY (2013-2022)
Health Regulation, Continuing Health Education, Health Work
The research aims to analyze how the qualification of professionals who work in work processes at the State Regulation Complex has been the subject of discussions and deliberations by the Bipartite Intermanagers Commission over the last 10 years. This theme is justified by the need to draw the attention of SUS managers to the complexity of the regulators' work, in a context of insufficient services, and to debate the importance of qualifying these professionals, understanding Permanent Health Education as the most appropriate support for promote changes in practices based on the problematization of reality. This is a socio-historical study with a qualitative approach, which used the documentary research method as a source method for data collection. The research allowed us to understand the problems surrounding the implementation of the State Regulation Complex of the State of Rio Grande do Norte, enabling the construction of a timeline with the main events related to the process. The results demonstrate that the importance of the qualification of professionals who work in the Work processes of the State Regulation Complex with a focus on professional performance is not emphasized, but rather on the safety of the regulatory process. It is a fact that managers hold discussions focused on work processes, without, however, making any assessment whether the professionals who make up the teams in this sector are qualified to carry out these work processes. It is hoped that the study can contribute to the State developing its ongoing health education plan for the teams of the State Regulation Complex, including the themes discussed by managers, along with the needs identified by professionals in their daily work. It is suggested that a State Regulation Policy be drawn up seeking to overcome the weaknesses of internal regulations, in line with national regulations.