EVALUATION OF THE IMPLEMENTATION OF AN IMPROVEMENT CYCLE IN SAFE PATIENT IDENTIFICATION IN A HOSPITAL
Keywords: Patient safety; Quality control; Comprehensive health care; Professional practice; Health policy.
Introduction: Patient safety is defined as an organized set of activities that aim to create cultures, processes and health care environments capable of reducing risks, errors and the impact of harm when they occur. This topic has become central to the global health scenario, catalyzing significant milestones such as the creation of the World Alliance for Patient Safety by the World Health Organization (WHO) in 2004. Goal one stands out, which aims to reduce errors related to identification. An essential component to avoid preventable harm and improve the quality of care. Objective: to implement an improvement cycle to evaluate the process of safe patient identification in a hospital, before and after the improvement cycle, develop interventions targeted at the observed errors and investigate the effects of the interventions in improving the quality of safe patient identification. Methodology: This is a quasi-experimental before-and-after study, in which a quality improvement cycle will be developed. Five criteria were developed to evaluate the quality of the identification process. Results: From this research, it is expected to find significant improvements in safe patient identification, avoiding care errors resulting from identification failure. Conclusions: The present study aims to implement an improvement cycle to evaluate the process of safe patient identification with interventions to improve quality.