INFORMATION MANAGEMENT AND INFORMATION SUSTAINABILITY: a study on the information flow in the monitoring process of the Sustainable Logistics Management Plan
Information management; information flow; informational sustainability; monitoring; Sustainable Logistics Management Plan.
This study aims to analyze the information flow in the monitoring process of the PLS (Sustainable Logistics Plan) at UFRN, with a focus on optimization and alignment with the aspects of informational sustainability. Methodologically, it is an applied research with a qualitative approach. In terms of objectives, it is exploratory and descriptive research. The research strategy is a case study, with the population consisting of the members of the PLS Management Committee at UFRN and the documents related to the plan. For data collection, semi-structured interviews will be conducted with the members of the PLS Management Committee at UFRN, direct observation of monitoring activities, bibliographic research of books and articles, as well as documentary research of regulations and institutional reports. For the interviews, a non-census sample was chosen, selecting representatives from each participating unit who most frequently attend the monitoring meetings, whether as primary or alternate members. Thus, it is expected to interview an average of 13 people and analyze approximately 10 documents, with adjustments made based on the identified need. The data analysis will be conducted using content analysis techniques to identify patterns, challenges, and opportunities for improvement in the information flow. The expected results aim to contribute to overcoming the identified challenges, promoting improvements in communication, integration, and efficiency in the monitoring of the PLS. It is believed that by integrating information flow with practices of informational sustainability, it will be possible to optimize resources and enhance information management (IM). Additionally, aligning organizational and IM practices with sustainability aspects can expand the effectiveness and impact of actions. Thus, the study represents an opportunity for internal innovation at UFRN and may serve as a reference for other institutions seeking to improve IM in initiatives aimed at promoting sustainable development. By providing insights to strengthen institutional processes that promote sustainable actions, the research reinforces the commitment to the SDGs and enhances its social relevance.