Banca de DEFESA: GEILSON DE MACEDO BIBIANO

Uma banca de DEFESA de MESTRADO foi cadastrada pelo programa.
STUDENT : GEILSON DE MACEDO BIBIANO
DATE: 02/08/2022
TIME: 14:30
LOCAL: Google Meet < meet.google.com/rdo-ndbp-ymj >
TITLE:

Information management to support decision-making in a public organization by applying a business
intelligence tool.


KEY WORDS:

Information management. Business Intelligence. Information needs. Decision-making.


PAGES: 70
BIG AREA: Ciências Sociais Aplicadas
AREA: Ciência da Informação
SUMMARY:

The information management is necessary for the improvement of decision-making processes and for the achievement of objectives and goals in organizations. In this scenario, it becomes essential to manage the excess of produced information and to deliver those that are useful to decision makers. Thus, this research seeks to develop a Business Intelligence product from the perspective of information management, to support decision-making in the reformulations of academic projects management process in Diretoria de Projetos Acadêmicos - DPA/UFRN. Therefore, the study works specifically through four objectives: 1. Identify the informational needs of the decision-making actors in the investigated process; 2. Model a BI environment to manage the information produced during the reformulations management in academic projects in DPA; 3. Develop an indicator performance panel to support decision making; 4. Validate the developed solution from informational needs of the involved actors. The objectives were achieved through an applied, qualitative and descriptive research, adopting the methodological procedures of the work “DRM, A Design Research Methodology”, by authors Blessing and Chakrabarti (2009). The data collection was carried out through documentary research, bibliographic research, observations and focus groups. The content analysis was based on the work of Bardin (2016). As result, it was obtained a product - an information panel – that was developed using the Microsoft Power BI tool based on GI models and BI methodology. The product fulfilled the information needs of the users, who apply it monitoring the process performance and making decisions aimed to continuous improvement actions, initially.


COMMITTEE MEMBERS:
Presidente - 1216931 - WATTSON JOSE SAENZ PERALES
Interno - 2087429 - PEDRO ALVES BARBOSA NETO
Externo à Instituição - WAGNER JUNQUEIRA - UFPB
Notícia cadastrada em: 15/07/2022 14:36
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