MULTI-CRITERIA DECISION MODEL FOR HIERARCHIZATION OF STRATEGIES TO REDUCTION ERGONOMIC RISKS IN PLASMAPHERESIS ACTIVITY: A CASE STUDY AT CEARA HOSPITAL
Decision making; Plasmapheresis; Ergonomics, Multi-criteria decision analysis.The importance of correctly choosing strategies for reducing ergonomic risks in blood centers is crucial for the health and well-being of professionals. The activity of plasmapheresis presents significant ergonomic risks, demanding effective mitigation strategies. Given the relevance of this prioritization, it is essential to adopt a structured and well-founded approach in choosing strategies for risk reduction. This study proposes the development of a model to assist in the prioritization of strategies for reducing ergonomic risks in plasmapheresis activities at blood centers, using the "Value-Focused Thinking" (VFT) methodology in conjunction with the FITradeoff decision support method. The research was conducted by applying the model in a large blood center located in Fortaleza, Ceara. The developed model considered 7 criteria and 5 alternatives, representing ergonomic strategies, and was applied in collaboration with the plasmapheresis coordinator of the blood center Thus, the model provided a prioritization for better application that meets the organization's profile, demonstrating high robustness according to sensitivity analysis, in addition to being validated by the decision-maker and the board.