Digital transformation in public organizations: a case study at cariri federal university
digital transformation; digital government; general data protection law; public organizations.
Several organizations have increasingly been taking on digital transformation to adapt their activities to all areas. Likewise, the Federal University of Cariri (UFCA) is involved in this transformation. This study aims to analyze the developed actions on digital transformation in the UFCA using an exploratory case study. The specific goals were evaluating the Digital Transformation Plan of the UFCA, identifying the current implementation of this plan, recognizing available data protection solutions, and proposing recommendations for full implementation. A qualitative research method based on analysis of documents, regulations, and legislation was applied. Also, content analysis was used for identifying developed actions in the process of digital transformation. Improvement proposes as well as future research were suggested for digital transformation in the UFCA.