Intervention project at DETRAN/RN to implement the strategic management of people based on the competency management model proposed by Francisco Longo.
People Management; People Management in Public Administration; Strategic People Management; Competency Management; Innovation.
Society has increasingly demanded from the public sector an efficient, effective conduct, oriented towards quality services that meet their needs. In this sense, the strategic management of people must be perceived as a management model capable of connecting the individual objectives to the organizational goals, providing the achievement of the expected performance through more effective ways. From this perspective, the strategic alignment of HRM policies and practices and strategic planning can represent an important alliance to offer greater internal capabilities and achieve organizational results. Therefore, the implementation of policies that prioritize the assessment, development and valuation of people in organizations, through models such as management by competencies, can result in the production of innovative and high quality services, as well as more flexible and attentive, because the employee who feels served, satisfied and valued, tends to perform his duties with more effort. In view of the identification of a deficiency in the HRM practices and policies of the State Traffic Department of Rio Grande do Norte - DETRAN / RN, in addition to a lack of coherence of these policies and practices with the organizational strategy, this intervention project aims to propose a restructuring in the Human Resources Subcoordination of DETRAN-RN, as well as in the HRM practices and policies of the Municipality, using as a basis the principles of strategic people management and management by competences, based on the Model proposed by Longo (2007). It is also intended to develop an integrated management system, through the strategic alignment of HRM practices and policies with the Institutional objectives. It is an applied research, exploratory and explanatory, with a qualitative approach, also characterized as bibliographic, documentary and case study. Data collection occurs through documentary research, individual interviews and the application of the participant observation technique. In addition, it presents itself as an action research, with the direct participation of the researcher, as a representative member of the situation, in an attempt to bring about social change and contribute to the improvement of the organization.