Banca de QUALIFICAÇÃO: MARCELO MARINHO RAMOS

Uma banca de QUALIFICAÇÃO de MESTRADO foi cadastrada pelo programa.
STUDENT : MARCELO MARINHO RAMOS
DATE: 25/03/2024
TIME: 09:00
LOCAL: videoconferência
TITLE:

ANALYSIS OF INNOVATION MANAGEMENT AND ITS RESULTS IN THE PERFORMANCE OF THE REGIONAL LABOR COURT OF THE 21st REGION: A diagnostic model for implementing improvements

KEY WORDS:

innovation, innovation management e public sector

PAGES: 62
BIG AREA: Ciências Sociais Aplicadas
AREA: Administração
SUMMARY:

This dissertation aims to develop a diagnostic model for innovation management focused on the Regional Labor Court of the 21st Region of Rio Grande do Norte. The research addresses the growing demand for more efficient and personalized public services, emphasizing the need to overcome bureaucracy and resistance to change to promote innovative practices. The introduction contextualizes TRT21, detailing its structure and innovation initiatives, such as the creation of the Innovation Laboratory (INOVA-JT21). Despite these initiatives, there is a lack of an effective culture of innovation at the institution. The general objective is to develop a diagnostic model for innovation management in relation to organizational culture and implementation capacity, as an artifact to be used for situational assessment, aiming for continuous improvements in the provision of public services within the scope of TRT21. Specific objectives include mapping innovation experiences, identifying barriers and drivers of innovation, evaluating the court's innovation model and proposing internal improvements for innovation management. The theoretical framework discusses the lack of studies on innovation management in the public sector and the need to understand how it can be effectively implemented, focusing on the specific challenges of the public sector. Methodologically, the research is exploratory and descriptive, adopting a mixed approach of quantitative and qualitative methods. Data collection involves a systematic literature review and the careful selection of participants based on their relevance to the topic. Finally, the research proposes to analyze and diagnose innovation management in TRT21, highlighting the importance of innovation to improve the efficiency of public services and the cultural and structural challenges that must be overcome for its effective implementation.

COMMITTEE MEMBERS:
Interno - 2842635 - FABIO RESENDE DE ARAUJO
Presidente - 1754953 - HIRONOBU SANO
Externo à Instituição - PEDRO LUIZ COSTA CAVALCANTE